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EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier,...

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EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach [email protected]
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Page 1: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

EFFECTIVEPRODUCT OWNERSHIP

Frank Saucier, Executive and Agile [email protected]

Page 2: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

SHOW OF HANDS

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Page 3: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

TIME TO PLAY“WHAT’S MORE VALUABLE”

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Page 4: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

What’s More Valuable?

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[ A ] [ B ]

Page 5: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

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Who’s Your Customer?

Page 6: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

What’s More Valuable?

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[ A ] [ B ]

Page 7: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

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What Are You Building?

Page 8: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

What’s More Valuable?

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[ A ] [ B ]

Page 9: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

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What’s In Your Way?

Page 10: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

WHAT ARE THE CHARACTERISTICS OFAN EFFECTIVE PO?

Product Owner Skills 10

Page 11: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Product Owner

• Responsible for defining a vision.

• Responsible for translating the vision into value.

• Responsible for delivering the value incrementally and sustainably.

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Page 12: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Value Is Perceived & Dynamic

• Depends on perspective.

• Depends on time.

• Depends on circumstance.

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Page 13: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

WHO DO PRODUCT OWNERS DELIVER VALUE TO?

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Page 14: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

“Triple View” Product Owner

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Business Customer Team

Page 15: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Business View Value

• Provide a return on investment

• Meet a contract obligation

• Improve time to market

• Grow market share

• Generate equity

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Page 16: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Customer View Value

• Deliver working software

• Improve quality

• Save time

• Save money

• Listen to their requests

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Page 17: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Team View Value

• Improve engineering practices

• Reduce uncertainty

• Gain knowledge

• Improve productivity

• Shed technical debt

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Page 18: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Value Timeline

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Time

Value

Team (knowledge value)

Customer (product value)

Business (investment value)

Page 19: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

BUILDING A “VALUE TEAM”

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© FreeStanding Agility 2013

“Value Team” Members

• Users• Purchasers• Sales• Marketing• Domain experts• Developers• Architects

• Trainers• Technical support• Business analysts• Executives• Former customers• Other POs• Competitors

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Page 21: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

MINING THE VALUE TEAM

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Page 22: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Value Mining Techniques• Conversations• Interviews• Questionnaires• Experiments• Observing users• Paper prototyping• Product visioning

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Page 23: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

ORDERING THE VALUE

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Page 24: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Sensemaking

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Stakeholders

Scrum Team

ProductOwner

Uncertainty

Complexity

Page 25: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Value Ordering Perspectives

• Kano Analysis

• MoSCoW

• Risk-Reward

• Relative Value Points

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Page 26: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

Kano Analysis

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Very Satisfied

Very Dissatisfied

Execution(Done very well)

Execution(Done very poorly

or not at all) All

One

Fill

Source: Noriaki Kano

Page 27: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

“Artifacting” the Product Backlog• “Triple View” value type:Who is it for?

• “Value Team” source:Where did it come from?

• “Value Mining” method:How was it found?

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Page 28: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

CLASSES

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Page 29: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

FreeStanding Agility 1-Day Classes• Agile and Scrum Fundamentals

Tuesday 4/23, Waltham, MA$249 (earn 7.5 PDUs)

• Scrum Master SkillsWednesday 4/24, Waltham, MA$399 (earn 7.5 PDUs)

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Page 30: EFFECTIVE PRODUCT OWNERSHIP - FreeStanding Agility · EFFECTIVE PRODUCT OWNERSHIP Frank Saucier, Executive and Agile Coach franks@FreeStandingAgility.com

© FreeStanding Agility 2013

TIME TO LAND THE PLANE:QUESTIONS & TAKE-AWAYS

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