Effectiveness of Screened, Demand-Driven Job Training …Program transitions from one summer...

Sponsored by the U.S. Department of Labor

C O R P O R A T I O N

Effectiveness of Screened, Demand-Driven Job Training Programs for Disadvantaged WorkersAn Evaluation of the New Orleans Career Pathway Training

Appendix

Matthew D. Baird, John Engberg, Gabriella C. Gonzalez, Thomas Goughnour, Italo A. Gutierrez, Rita Karam

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iii

Preface

In efforts to improve how the U.S. workforce is trained and employed, the U.S. Department of Labor (DOL) has set aside grant money for local governments to implement innovative programs through the Workforce Innovation Fund (WIF). As part of these grants, local governments are required to solicit and hire external, independent evaluators of the programs. In 2014, the city of New Orleans bid on the second round of WIF grants for a Type B “Promising Ideas” project, for programs with some prior evidence of effectiveness that require further and more-rigorous evidence before scaling up significantly. The city was awarded approximately $5.8 million for a five-year implementation of a prescreened, demand-driven job training program, which included resources for implementation and external evaluation. The RAND Corporation bid on the opportunity to be the third-party evaluator and was awarded the evaluation subcontract at the end of 2014.

This report was funded with federal funds under a grant awarded by DOL’s Employment and Training Administration. The content of this publication does not necessarily reflect the views or the policies of DOL, nor does mention of trade names, commercial products, or organizations imply any endorsement of same by the U.S. government.

This appendix reproduces the instruments used in the analysis presented in RR-2980-DOL. That report can be found at www.rand.org/t/RR2980.

This study was undertaken by RAND Education and Labor, a division of the RAND Corporation that conducts research on early childhood through postsecondary education programs, workforce development, and programs and policies affecting workers, entrepreneurship, and financial literacy and decisionmaking.

For more about RAND Education and Labor, visit www.rand.org/education-and-labor. Questions should be directed to [email protected], and questions about RAND Education and Labor should be directed to [email protected].

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mailto:[email protected]

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iv

Contents

Preface ........................................................................................................................................... iiiAbbreviations .................................................................................................................................. v1. Career Pathways Program Implementation: Timeline of Modifications to the

Proposed Design ........................................................................................................................ 12. Prescreening Protocol for Cultural Organizations ....................................................................... 23. Office of Workforce Development and ResCare Screening Materials ....................................... 4

3.1. Checklist for Interest Form ................................................................................................................ 53.2. Interest Form ...................................................................................................................................... 63.3. Member Triage Form ......................................................................................................................... 83.4. Orientation Interview Questions Final Screening ............................................................................ 11

4. New Screening Materials (Effective August 2017) ................................................................... 124.1. Master Application ........................................................................................................................... 124.2. Interview Questions .......................................................................................................................... 194.3. How Will You Survive ..................................................................................................................... 234.4. Time Commitment ........................................................................................................................... 264.5. My Career Advancement Plan ......................................................................................................... 274.6. Score Sheets ..................................................................................................................................... 31

5. Advanced Manufacturing Cohorts (Training Provided by Delgado Community College) ....... 386. Information Technology Cohorts (Training Provided by New Horizons

Computer Learning Center) ..................................................................................................... 39

v

Abbreviations

CETA Comprehensive Employment and Training Act (federal job training program) DD 2-14 discharge or separation papers releasing veterans from active duty DOL U.S. Department of Labor EITC Earned Income Tax Credit GED general equivalency degree IT information technology JOB1 JOB1 Business and Career Solutions, a New Orleans–based employment and training

service provider JTPA Job Training Partnership Act of 1982 (federal job training program) LIHEAP Low Income Home Energy Assistance Program NOLA New Orleans, Louisiana OJT on the job training OWD Office of Workforce Development SNAP Supplemental Nutrition Assistance Program SS Social Security SSDI Social Security Disability Insurance SSI Supplemental Security Income TABE Test of Adult Basic Education

TANF Temporary Assistance for Needy Families UI unemployment insurance VA U.S. Department of Veterans Affairs WIC Special Supplemental Nutrition Program for Women, Infants, and Children WIF Workforce Innovation Fund WIOA Workforce Innovation and Opportunity Act

1

1. Career Pathways Program Implementation: Timeline of

Modifications to the Proposed Design

Modification Date RAND Corporation notified that cultural partners will be involved in recruitment and screening April 2015

Target population changes focus from hospitality and leisure sector to all underemployed and

unemployed individuals Fall 2015

Number of cultural organizations reduces to two formalized partnerships Fall 2015

Program transitions from one summer training per year to multiple training cohorts year-round August 2016

Office of Workforce Development (OWD) and ResCare take on recruitment and screening in-

house October 2016

Cultural partners shift role in program implementation from recruiting and screening to serving in

mentoring capacity October 2016

OWD develops position through ResCare to oversee recruitment and program marketing; new

marketing and outreach techniques begin October 2016

IT is added as career pathway; New Horizons Computer Learning Center becomes training

provider

November

2016

Electrical-level 1 course for cohort 1 of Delgado Community College (Delgado)’s advanced

manufacturing electrical career pathway postponed due to low registration numbers of CORE

Plus completers

January 2017

Electrical-level 1 course for cohort 2 of Delgado’s advanced manufacturing electrical career

pathway postponed due to low registration numbers of CORE Plus completers March 2017

Green Infrastructure curriculum included in CORE Plus module of Delgado’s advanced

manufacturing and energy sectors Career Pathways trainings April 2017

OWD plans to adopt new candidate suitability determination system for screening (initiated for

August screening efforts) June 2017

NOTE: ResCare is the contractor hired by OWD to screen trainees.

2

2. Prescreening Protocol for Cultural Organizations

Candidate Name:

Completed By: Competencies All of the time Some time Not at all Neutral

Interpersonal Skills: Demonstrating the ability to work effectively with others.

Interact professionally and respectfully Work effectively with people Respect the opinions, perspectives, customs, contributions, and individual differences of others.

Be flexible and open-minded when dealing with a wide range of people. Listen to and consider others’ viewpoints.

Integrity: Displaying accepted social and work behaviors. Treat others with honesty, fairness, and respect. Comply with ethical standards Accept responsibility for one’s decisions and actions.

Professionalism: Maintaining a socially acceptable demeanor.

Initiative: Demonstrating a willingness to work. Take initiative in seeking out new responsibilities and work challenges. Pursue work with energy, drive, and effort to accomplish tasks. Strive to exceed standards and expectations.

Dependability and Reliability: Displaying responsible behaviors at work. Behave consistently, predictably, and reliably. Fulfill obligations, complete assignments, and meet deadlines. Follow written and verbal directions. Comply with organizational rules, policies, and procedures.

3

Lifelong Learning: Displaying a willingness to learn and apply new knowledge and skills.

Demonstrate an interest in personal and professional lifelong learning and development.

Treat unexpected circumstances as opportunities to learn and adopt new techniques.

Seek feedback, and modify behavior for improvement. Take charge of personal career development by identifying personal interests and career pathways.

4

3. Office of Workforce Development and ResCare Screening Materials

This chapter contains reproductions of OWD and ResCare screening materials, which begin on the following page.

5

3.1. Checklist for Interest Form

6

3.2. Interest Form

7

8

3.3. Member Triage Form

9

10

11

3.4. Orientation Interview Questions Final Screening

12

4. New Screening Materials (Effective August 2017)

4.1. Master Application

!

1!

Comprehensive!Master/Application/!Take/this/application/with/you/when/you/are/applying/for/jobs./Use/it/when/you/are/completing/online/applications./Spend/the/time/now/gathering/the/addresses,/figuring/out/dates,/finding/phone/numbers/and/outlining/your/work/history./To/write/the/strongest/resume/you/can/and/to/open/up/more/job/possibilities,/please/take/the/time/to/list/every/job/you’ve/held.//When/you/complete/a/real/application,/do/not/leave/any/blank/areas.//Write/N/A/(not/applicable)/for/any/item/that/does/not/apply/to/you.//

Section/1://Basics/!!Name/

/SS#/

/Address/

/Phone/

/City,/State,/ZIP/Code/

/Cell/

//

!Email/Address/You/will/Use/for/Job/Search:/

//

//

Section/2://Education/&/Training//

/High/School/Name/and/City/&/State/

/Dates/Attended/

/Highest/Grade/Completed/

/Diploma/or/GED/

///

//

//

//

/////

/ / /

/////

/ / /

!Accomplishments:!!____________________________________________________________________!

/!

!

!

!

!

!!!

!

13

!

2!

Section/3://College/University/Vocational/Technical/Schools//

!School/Name/and/City/&/State/

/Dates/Attended/

/Course/of/Study/

/Degree/or/Training/Completed/

/!!

!!

!!

!!

/////

! ! !

/////

! ! !

!!!

!!

!!

!!

!!!

!!

!!

!!

!Accomplishments:_____________________________________________________________________

_!//

Section/4://Other/Credentials/!

!Licensure,/Registration,/Certification/

/Date/Received/

/Expiration/Date/

/State/&/Agency/

/!

!!

!!

!!

!!

!!

!!

!!

!!

!!

!!

!!

!!

Section/5://Military/Service/!

!Branch/of/Military/Service!

!Date/of/Service!

!Skills/Obtained!

!!

!!

!!

/

14

!

3 !

Section/6://Marketable/Skills//

Indicate/the/skills/you/have/and/the/amount/of/experience/you/have/using/them:/!

!Office/Skills/Equipment/You/Know/How/to/Use/

/Years/ /

Other/Skills/You/Have//

/Years/

//

//

//

//

//

//

//

//

//

//

//

//

//

//

//

//

Section/7://Work/History//

Start/with/your/last/or/present/employer/and/give/a/complete/work/history/going/back/to/your/first/job.//If/your/work/history/is/extensive,/jobs/prior/to/2005/may/be/summarized/such/as/“clerical/2000e2005.”///Account/for/any/gaps/in/employment.//Additional/pages/are/available.//

/Name/of/Present/or/Last/Employer/

/Hourly/Wage/

/Address/

/Phone/

/City/&/State/

//

/Job/Title/

/From:/To:/

/Duties,/Responsibilities/&/Accomplishments/////

//

/Reason/For/Leaving//

///

15

5!

//

//

“/Name/of/Present/or/Last/Employer/

/Hourly/Wage/

/Address/

/Phone/

/City/&/State/

//

/Job/Title/

/From:/To:/

/Duties,/Responsibilities/&/Accomplishments////

//

/Reason/For/Leaving/

//

//Name/of/Present/or/Last/Employer/

/Hourly/Wage/

/Address/

/Phone/

/City/&/State/

//

/Job/Title/

/From:/To:/


//


//


/Hourly/Wage/

/Address/

/Phone/

/City/&/State/

//

/Job/Title/

/From:/To:/


//


//

16

6 !

/Section/8://Explaining/Gaps/in/Employment/

/

//


/Hourly/Wage/

/Address/

/Phone/

/City/&/State/

//

/Job/Title/

/From:/To:/

//Duties,/Responsibilities/&/Accomplishments/////

//


//

/Gaps/in/Employment:/Date/

/Reason/for/the/Gap?///What/were/you/doing/during/the/gap?/

//

//

//

//

//

//

/ //

//

//

17

7 !

Section/9://References//

//

Section/10://Emergency/Contact/Information/

////////////////////////////////////////// /

/References://(friends,/coeworkers,/managers,/etc.)/

Name:/ Complete/Mailing/Address,/Telephone/Number,/and/EeMail/Address/ Relationship:!

///////

////

/

//////////

////

/

/////////

////

/

/Emergency/Contact:/

Complete/Mailing/Address:/

Telephone/Number:/ /

///////

/ /

18

8 !

Section/11://Volunteer/and/Unpaid/Work/////!

Volunteer!and!Unpaid!Work!and!Skills!Developed:!

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________!

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________!

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________!

!

19

4.2. Interview Questions

Career%Pathways%Suitability%System!

%%

SUITABILITY%INTERVIEW%QUESTIONS%%AND%REASONS%FOR%ASKING%

%%

“I!appreciate!that!you!have!taken!a!big!step!in!coming!to!the!center!for!our!services.”!!“We!have!about%45!minutes!together!now!and!in!this!time,!I!want!to!get!a!beginning!understanding!of!what!brings!you!here.!!I!will!probably!spend!most!of!this!time!listening!so!that!I!can!understand!how!you!see!things!and!what!you!want!out!of!our!services.!!I!am!also!trying!to!make!sure!that!we!are!the!best!service!for!you.!!!How!does!that!sound!to!you?!!STAFF:!!Evaluate!the!quality!and!content!of!the!answers!!1.% a.% %How%did%you%hear%about%us?%

(OBJECTIVE:!!Find!out!who!is!referral!agent,!recruitment!research)!%%

b.% What%were%you%told?%(OBJECTIVE:!!See!if!applicant!understands!what!the!services!and!center!offers)!

!Goals:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!2!points.!!!!!!!Score:!____!!2.% I’d%like%to%understand%what%made%you%decide%to%apply%to%the%Project%Scope.%%Tell%me%what%brought%you%here%

and%why%you%are%interested%in%this%program.%(OBJECTIVE:!!Goals)!!!

3.!!!! Tell%me%where%you%see%yourself%one%year%from%now%with%the%services%and%where%you%might%be%without%the%services?!

! ! (OBJECTIVE:!!Goals)!!!4.%% How%important%would%you%say%it%is%for%you%to%get%a%job?%%On%a%scale%from%1%to%10,%where%0%is%not%important%at%

all%and%10%is%extremely%,%where%would%you%say%you%are%and%why?%% % (OBJECTIVE:!!Goals)!!Persistence_______________________________________1!point:!!!!!!!!!!Score:____!!!5.% a.% Have%you%been%in%any%education,%employment%and%training%programs%before?!(i.e.,%CETA,%JTPA,%welfare%

to%work,%vocational/occupational%training,%college)!! (OBJECTIVE:!!To!decide!if!6.b.V6.g.!should!be!asked!or!6f!to!6h)!

!! ! b.% If%so,%tell%me%about%your%experience%with%it.%

(OBJECTIVE:!Depending!on!answer!given:,!persistence,!motivation,!!social!support)!!

!%

c.% Were%you%able%to%complete%the%training%and%earn%a%certificate,%diploma,%credential?%%If%so%how%have%%%%

20


%% %%% you%been%able%to%use%that%training?%Did%you%apply%what%you%learned%in%a%job?%%%If%not,%what%got%in%your%

way?%! (OBJECTIVE:!!Persistence,!Completion,!Overcoming!challenges)!

!%

d.% If%he/she%did%complete:%%Why%do%you%want%to%enter%another%training%program?%! (OBJECTIVE:!Goals,!Persistence!)!

!!

e.% If%he/she%didn't%complete:%%What%do%you%hope%would%be%different%this%time?%%! (OBJECTIVE:!!Expectations)!!f.! Can%you%think%a%goal%you%set%for%yourself%that%would%take%time%to%accomplish?%%Tell%me%about%that.%%Did%

you%achieve%it?%%!!!!!!!!!(Objective:!!Persistence,!completion)!%g.! What%challenges%presented%themselves%that%had%to%be%overcome%to%achieve%that%goal?%%%

(Objective:!!Overcoming!challenges,!persisting!through!challenges)!%!!Social!Support:_______________________________________1!point!!!___!!Score:!____!!!6.% a.% Are%any%of%your%family%members,%significant%others%or%friends%aware%that%you%are%applying%with%us?%%If%

so,%what%do%they%think%about%it?%! (OBJECTIVE:!!Social!support)!

!!!

b.% What%kind%of%assistance%will%your%family%or%friends%provide%to%help%you%get%through%the%services%and%in%getting%a%job?!

! (OBJECTIVE:!!Social!support!beyond!words)!!

c.! Does%anyone%in%your%family%think%it’s%a%bad%idea%to%come%here%and%recommend%against%it?%%If%so,%what%is%it%that%you%think%they%object%to%and%how%will%you%overcome%their%negative%statements?%

% % % (Objective:!!Social!support,!Motivation!to!overcome!family!negativity)!!Satisfaction!of!Status!Quo!!!!!!!!!!!!!__________________________1!point!!!!!!!!Score_____!!7.! a.!!! What%worries%you%about%your%current%situation?%% % %%%%%%%%%%(Objectives:!!Satisfaction/dissatisfaction!with!life,!desire!for!change)!!! ! !

b.! What%difficulties%or%hassles%have%you%had%in%relationship%to%not%having%a%job?%(Objectives:!!Satisfaction/dissatisfaction!in!relationships!because!of!pressures!of!unemployment)!

!!

c.! How%has%not%having%a%job%stopped%you%from%doing%what%you%want%to%do%in%life?%

21


(Objective:!!Satisfaction/dissatisfaction.!!Does!participant!tie!not!having!a!job!with!things!they!can’t!do!that!dissatisfies!them?)!

%!Advantage!of!Change! ! ! ! ! ! 1!point! Score______!%%8.%%%%%%%%%%a.!!!!How%would%you%like%for%things%to%be%different?%

(OBJECTIVE:!!Is!participant!seeing!the!connection!between!Project!Scope!and!outcomes?!!A!vision)!!

b.! The%fact%that%you%are%here%indicates%at%least%part%of%you%thinks%it%time%to%do%something%different.%%What%are%the%main%reasons%for%you%to%reach%out%to%the%Project%Scope%to%get%help?%(OBJECTIVE:!!Does!the!participant!see!advantages!in!making!a!change!and!in!working!with!the!center?)!

!!Optimism!about!change:! ! ! ! ! ! 1!point! Score_____!!9.!!! a.% What%makes%you%think%that%if%you%decide%to%make%a%change%that%you%could%do%it?%! ! ! (OBJECTIVE:!!Belief!and!hope)%%

b.! How%confident%are%you%that%you%can%attend%every%day%and%fully%use%the%service%to%help%you%find,%keep%and%advance%on%a%job?%%Why%is%this%important%to%you?%(OBJECTIVE:!!Belief,!hope,!optimism,!confidence)!

%c.! %What%personal%strengths%do%you%have%that%will%help%you%succeed?%

(OBJECTIVE:!!Optimism,!confidence,!Belief)!%%%%!!CIRCUMSTANCES!(Situation!free)__________! ! 2!points!Score_______!!10.% Are%you%considering%moving%out%of%New%Orleans%any%time%soon?%%If%yes,%what%are%your%plans?%! (OBJECTIVE:!!SituationVfree)!

!!!!11.% Will%you%be%living%where%you%are%now%living%during%the%entire%program%participation%(say%a%year)?%! (OBJECTIVE:!!SituationVfree)!

!!!!12.% How%well%do%you%get%along%with%whomever%you%live%with?!! (OBJECTIVE:!!SituationVfree!and!social!support)!

!!

22


!

!

13.% Are%there%any%pending%legal%situations%that%might%interfere%with%participation%in%the%program?%(These%are%current%or%pending%issues%

!

a.% Court%dates%% h.%%%%Community%Service%Hours%b.% Sentencing% % i.%%%%%%Unpaid%tickets%c.% Probation% % j.%%%%%%Outstanding%warrants%d.% Jail%time% % k.%%%%%Unpaid%court%fines/restitution%e.% Pending%divorce/separation% l.%%%%%%Back%child%support%f.% Custody%hearings%g.% Civil%actions%!

(OBJECTIVE:!!SituationVfree)!

!

!

14.% Do%you%have%any%felony%or%misdemeanors%in%your%background?%%%%15.%%%%%%%%Do%you%operate%a%motor%vehicle%without%the%mandatory%insurance%and/or%valid%license?!

(OBJECTIVE:!!SituationVfree)!

!

!

16.% Are%you%involved%in%any%other%schools,%programs%or%agencies%that%require%that%you%attend%classes%or%meetings%that%could%interfere%with%your%participation%here?%(OBJECTIVE:!!SituationVfree,!drug/alcohol!issues,!mental!health,!etc).!

!

17.!!! Because%the%majority%of%our%employers%do%drug%testing%including%marijuana%as%part%of%their%hiring%process,%we%will%also%be%doing%drug%testing%of%our%applicants%to%make%sure%they%could%pass.%%How%do%you%feel%about%being%asked%to%take%a%drug%test?%%%

! ! (OBJECTIVE:!!SituationVfree,!drug!screening!failure!issues)!

!

!

Expectations!of!Center!–!Does!it!match!what!is!being!provided?!!!Points!1!!!!!Score_____!

!

18.%%%a.%% So%at%this%point%you%have%been%(either%been%to%orientation%or%have%been%using%the%one%stop)%and%gotten%to%sample%some%of%the%services%we%offer%and%met%a%few%of%the%staff%who%are%here%to%help%you.%%What%%have%you%liked%best%about%what%you%have%experienced?%(OBJECTIVES:!!Match!of!expectations!and!reality.!!Likes!what!they!have!seen)!

% % %!

b.! What%has%felt%uncomfortable%or%doesn’t%fit%for%you?%%Do%you%have%any%concerns%about%what%you%have%heard%is%involved,%what%you%have%to%do%and%how%we%work?%(OBJECTIVES:!!Match!of!expectations!and!reality.!!Likes!what!they!have!seen)!

!

!

c.! What%excites%you%about%joining%Career%Pathways%and%what%scares%you?%(OBJECTIVES:!!Match!of!expectations!and!reality.!!Participant!has!thought!about!change!and!anticipates!the!

hard!work!ahead.)!

%

23

4.3. How Will You Survive

!

! 1!Please!Return!to:!NOLA!Career!Pathways!Program!Staff!!

HOW WILL YOU SURVIVE?Since training may last several months, you need to consider how you would live financially during that time. Your financial needs may help you decide whether you should go to a shorter or longer training program. Use this worksheet to decide whether you can afford to be in training.

Date Completed Decision Item

____________ 1. Add together your sources of income.

PRESENT FINANCIAL ASSISTANCE

CURRENT PER MONTH

1. Income from present job

2. Income from odd jobs

3. Gifts/loans from others

4. SNAP Benefits

5. Housing Assistance

6. SSDI/SSI

7. TANF Cash Assistance

8. Child Support

9.. Spouse’s Income

10. Unemployment Benefits

11. Other Sources of Income:

Total:

TOTAL INCOME: ____________

24

2!

____________ 2. Make a list of your expenses.

TOTAL EXPENSES: ____________

____________ 3.

Do you

have

other financial

resources (a working spouse, parental assistance, a savings account, a friend)?

COST OF LIVING CURRENT

$ PER MONTH

RENT

CAR LOAN

CAR INSURANCE

RENTER’S OR HOME INSURANCE

LIFE INSURANCE

ELECTRIC

GAS

WATER

SEWAGE/GARBAGE

TELEPHONE

FOOD

CLOTHING

TRANSPORTATION

LAUNDRY

MEDICAL/DENTAL

CABLE TV

NEWSPAPER

CREDIT CARD PAYMENTS

CABLE FOR TV

INTERNET SERVICES

HEALTH INSURANCE

OTHER INSURANCE

CHILD CARE/CHILD SUPPORT

GASOLINE

PET SUPPLIES

MISCELLANEOUS

25

!

Yes ________ No ________

____________ 4. Are your bills more than your income?

Yes ________ No ________

____________ 5. If your bills are more than your income, how will you make endsmeet while in training?

____________ 6. How much money are you short per month, if any?_______________

____________ 7. Based on your calculations, would you need to work part time whilein school?

Yes ________ No ________

How many hours a week would you need to work? ________

____________ 8. Will your income remain the same during the entire time you are inthe program? For example, will your unemployment be exhausted?

Yes ________ No ________

Explain:

____________ 9. If any person will be supporting you while you are in training, bringin a written statement from that person saying they will support you.The statement needs to include: 1) nature and length of relationship;2) what the person is willing to contribute (money, room, board,rides, etc.); 3) how long they are willing to provide the support.

____________ 10. Based on all these calculations, are you financially able to surviveuntil you complete training?Yes ________ No ________

Item Amount Monthly Income Monthly Expenses Difference

26

4.4. Time Commitment Attending training will require many hours of your time. The majority of training requires you to be in class 20 hours

per week. Those 20 hours are only the beginning. You will need to get ready for school. You may have to get children ready for their day, and get yourself to and from the training site. You may also have to do homework. Before you decide to go to a training program or school, you may want to think about how big a time commitment you will be making. To help you picture what you are getting yourself into, please complete the following worksheet.

Date Completed ________________ 1. Attached are two schedule sheets. First fill one out so that it shows what your typical

day is like now. Fill in when you sleep, clean, eat, watch TV, run errands, get out ofbed, go to bed, socialize, prepare meals, etc.

________________ 2. Using the second schedule sheet, fill out a schedule which shows what your life would be like if you were in training. Use the following instructions:

Assume training begins at 8:00 a.m. and ends at 4:00 p.m. ______ A) Working backwards from 8:00 a.m., log the total time it will take you to drive

or take a bus to the training. If you do not know, use 2 hour. ______ B) Working backwards from item A, log the total time it will take you to drive or

transport your children to daycare. (You should now see what time you need to leave the house each morning.)

______ C) Still working backwards fill in the schedule with the time it will take you to getdressed, get your children dressed, pack a lunch, pack your children's lunch. (Your schedule should now show what time you'll need to wake up.)

______ D) Assuming you need to sleep between 6.5-8.5 hours each night, use the log tocalculate what time you'll need to go to bed.

______ E) Starting with 4:00 pm, log the amount of time it will take you to get home. Ifyou don't know, use 2 hour. If you have children, include travel time to and from daycare.

______ F) Log the time it will take you to prepare dinner, eat, and clean up.______ G) Log an hour of homework and/or studies.______ H) Log the average amount of time you'll need to help your children with their

schoolwork, bathe the children, and prepare them for bed.______ I) Log the time you need to shop, run errands, clean, do laundry, and other chores.______ J) Log time you need for leisure activities such as watching TV, reading, calling

friends, exercising, etc.______ K) Log any additional responsibilities you have that will require time.______ L) If you need to work a part-time job, log the hours you'll have available to work.

___________ 3. Compare your current schedule to your "in-training" schedule. What are some of the trade-offsand sacrifices you'll have to make to do well in training?

___________ 4. After reviewing your schedule, do you have any concerns about being able to manageeverything that will need to be done? YES ______ NO _____

5. How long do you believe you would be able to maintain this schedule without pay?____________ days or ____________ months or ____________ years

27

4.5. My Career Advancement Plan

1 Please Return to: NOLA Career Pathways Program Staff

My Career Advancement Plan

Name: __________________________________________________________

Current Employer: ___________________________________________________________

Address: ___________________________________________________________

___________________________________________________________

Phone: _______________________ Alternate Phone: _____________________

Job Title: _______________________ Work Hours: ________________________

Current Wage: _______________________

Time on Job: ___________________________________________

Additional Contacts: ___________________________________________________________

1.! What advancement goal would you like to work on? (check all that apply)

Find a job that will use the skills I learn in training

Promotion to _______________________

Earn raise to _______________________

Increase in hours from __________________to _________________

Education & skills training: _______________________

Move into ______________________ job in _______________________ career

Be awarded benefits: _______________________

Build my skills and assets on this job to move to something else.

28

2

2.! Income Stabilization Goals/Work Supports: (check all that apply)

Child care and/or transportation assistance

Assistance with food costs

Health insurance for self and/or family

Information on Tax Credits (EITC, Child, and Child Care Credits)

Obtain cash grant from TANF

Apply for Women, Infant and Children (WIC)

Apply for LIHEAP (Energy Assistance)

Get Children into the National School Lunch Program

I have other financial needs that worry me that I could use help on.

3.! Motivation for Achieving Goals (Why do you want to advance your career?)

4.! What is your long term career goal? What job do you want eventually want to do?

________________________________________________________________

5. Identify 3 jobs online that you would be interested in if you graduated from the CareerPathway Program and obtained certifications.

Job Titles:________________________________________________________________________________________________________________________

6.! Of the jobs you listed above, which job title would be the best option to lead you toward your goal?

Job Title: ________________________________________

29

3

7.! According to the job description, other than educational requirements, what are the pre-requisites? (1 year work experience, etc). What are the essential duties of the next position? (Supervising, decision making, computer skills, writing reports, etc)

The next position requires : Of this list, I already have: _____________________________ ___________________________ _____________________________ ___________________________ _____________________________ ___________________________ _____________________________ ___________________________ _____________________________ ___________________________ _____________________________ ___________________________ _____________________________ ___________________________

Of this list, I need to get experience or meet this prerequisite: _____________________________ ___________________________ _____________________________ ___________________________ _____________________________ ___________________________

8.! What credentials (education, training, certificates, licenses) does the job require? ________________________________ ________________________________ ________________________________ ________________________________

9.! What additional training or education will you need to take to achieve the next step? o! Get a GED o! Get a 2 year degree o! Get a 4 year degree o! Get additional training o! Earn a certificate o! Earn a license o! Pass a certification exam

10.!How will you develop or acquire these skills? (Self-study, training, volunteer work, course work, a degree program).

o! Get into a GED program at ________________________________. o! Get into a 2 year degree program at __________________________. o! Get into a 4 year degree program at__________________________. o! Get additional training at my employer/facility _________________. o! Earn a certificate by ______________________________________. o! Earn a license at _________________________________________. o! Study to pass a certification exam by ________________________. o!

11.!To meet the other prerequisites, I would need to: o! Work at my current job longer (length =______________________). o! Get a good evaluation from my current supervisor.

30

4

o! Take on additional duties or responsibilities to get experience in these areas: ______________________________________________________

______________________________________________________ ______________________________________________________ ______________________________________________________

12.!Getting a Job, Increasing Hours, Earning a Raise, Earning a Promotion or Moving to Other Departments will require not only the right credentials but also “assets.”

Reliability: Attendance and Punctuality: o! My attendance and punctuality have been:

o! Perfect. I have been to work every day I was on the schedule and on time.

o! Less than Perfect. I have missed work or been late to work. o! My attendance and punctuality would work (for/against) my goal of

increasing my hours, earning a raise or promotion, or moving to another department.

o! I need to improve my reliability by __________________________.

Work Habits and Attitudes:

o! Considering feedback you have gotten verbally or in written evaluations, what positive perceptions do supervisors and co-workers have of you as an employee? (Likable, cooperative, learns quickly, good problem solver, takes responsibility, hard-worker, gets the job done)

___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________

o! Considering feedback you have gotten verbally or in written evaluations, what less than favorable perceptions do supervisors and co-workers have of you as an employee? (Late, has gotten into conflicts with others on the job, is slow to learn, makes mistakes, blames others, spends too much time on personal cell phone, leaves work undone for next shift)

___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________

o! Of the above, I need to work on the following to improve my chances for getting and advancing on a job:

___________________________________________________________ ___________________________________________________________ ___________________________________________________________

31

4.6. Score Sheets

Career Pathways Suitability Determination System

Cygnet Associates 101 Hickory Lane Annapolis, MD 21403

CANDIDATE:______________________________________________________* YES_____*

*

DATE:___________________________________________________________*** NO______*

*

*

* SUITABILITY*DETERMINATION*RATING*

Criteria*

YES* NO*

Lives*in*Geographic*Area*

Meets*Income*criteria*

Passed*TABE*or*Wonderlick*

CRITERIA* ********VALUE* x* *********RATING* =*

EVALUAJ*******

TION*

************COMMENTS*

DecisionJmaking*

performance*assess.* 2* x* =*

Interview*for*

suitability* 3* x* =*

Services*we*offer*

match*needs* 4* x* =*

Attendance/*

Punctuality* 1* x* =*

TOTAL* 10* (MAX.*100)*

SCALE:*

100J70* Yes*

69J0* No*

If*0*in*any*area* No*

32



SERVICES MATCH NEED

(Note to scorer: the client earns the lowest score earned across all categories. So for example, if the client earned a 10 in transportation, a 10 in day care, a 10 in housing stability and a 10 on alcohol/drug use but a 4 on legal issue, then the score would be a 4).

CHILD CARE

10 Client is using licensed daycare 7 Client is using friend/family 4 Client has multiple plans for each day of the week 4 Client has no backup plan 4 Client has ill child plan 0 Client has no plan

LEGAL ISSUES

10 Client has no current/pending legal issues 7 Client has community service hours/unpaid court fines 4 Client has court case, no jail time but will require multiple appearances 0 Client has upcoming court case or sentencing hearing where jail time is a possibility

0 Was dishonest about criminal record

33



HOUSING STABILITY

10 Stable housing, not considering moving out of the area 7 Client is living with family and friends but gives indication that it is not working out 4 Client is considering moving out of the area but has no set plans 0 Client will be moving out of area of "reasonable commute"

ALCOHOL/DRUG ABUSE 10 No evidence of any drug or alcohol abuse issues 10 No drug/alcohol problem evident--clean one year or more 7 Has been clean 7-12 months 4 Has been clean 0-6 months 0 Smelled of alcohol, detected drugs at interview, or is attempting self-treatment

34



Attendance/Punctuality. Staff will want to judge the applicant’s attendance and punctuality during the initial boot camp training. This can demonstrate an applicant’s motivation and determination. Use this scale to complete the table. Record the number that most closely matches the applicant’s actual behavior.

10 points: Attends all meetings, orientations and testing when scheduled, is on time and stays all day

Minus 3 points: Per absence. Notified case advisor in advance of absence. Minus 5 points: Per absence. Did not notify advisor in advance of absence. Minus 1 points: Per tardiness or leaving early. Notified advisor in advance. Minus 2 points: Per tardiness or leaving early. Did not notify instructor in advance of

absence.

35



Career*Counselor’s*Attendance*Record:*

Applicant’s*name* Date:* Date:* Date:* Date:*Attended*********YN*Notification:****YN*Punctual**********YN*Notification:****YN*Stayed*to*end**YN*Notification:*****YN*

Attended**********YN*Notification:*****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end**YN*Notification:*****YN*

Attended***********YN*Notification:******YN*Punctual************YN*Notification:******YN*Stayed*to*end***YN*Notification:******YN*


Attended********YN*Notification:***YN*Punctual*********YN*Notification:***YN*Stayed*to*end*YN*Notification:****YN*

Attended********YN*Notification:***YN*Punctual**********YN*Notification:****YN*Stayed*to*end**YN*Notification:*****YN*

Attended**********YN*Notification:*****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end***YN*Notification:******YN*


Attended********YN*Notification:***YN*Punctual*********YN*Notification:****YN*Stayed*to*end**YN*Notification:*****YN*

Attended*********YN*Notification:****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end**YN*Notification:*****YN*

Attended**********YN*Notification:*****YN*Punctual***********YN*Notification:******YN*Stayed*to*end***YN*Notification:******YN*

Attended*********YN*Notification:*****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end***YN*Notification:******YN*

Attended********YN*Notification:***YN*Punctual*********YN*Notification:***YN*Stayed*to*end*YN*Notification:****YN*

Attended*********YN*Notification:****YN*Punctual**********YN*Notification:****YN*Stayed*to*end**YN*Notification:*****YN*


Attended**********YN*Notification:*****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end***YN*Notification:*****YN*

Attended********YN*Notification:***YN*Punctual**********YN*Notification:****YN*Stayed*to*end**YN*Notification:*****YN*

Attended*********YN*Notification:****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end**YN*Notification:*****YN*


Attended**********YN*Notification:*****YN*Punctual***********YN*Notification:*****YN*Stayed*to*end***YN*Notification:*****YN*

SUITABILITY*INTERVIEW**** * * *

36



CHARACTERISTICS* QUESTIONS* POSSIBLE*SCORE*

CLIENT*SCORE*

Goals* 2J4* (2)*

Persistence/Completion* 5*aJe* (1)*

Social*Support* 6*aJc* (1)*

Disadvantage*of*Status*Quo* 7*aJc* (1)*

Advantage*of*Change*8*aJb*

(1)*

Optimism*about*change**

9*aJc* (1)*

Situation*Jfree* 10J17* (2)*

Expectations*of*Center* 18* (1)**

TOTAL*******10*

Scores*note:**Applicant*gets*all*the*points*for*a*category*or*none*of*the*points.**A*client*can*not*earn*partial*points.***

37



HOMEWORK*ACTIVITIES *

*Tally*the*possible*points*for*any*units*that*you*assigned.**That*is*the*adjusted*possible*points.**If*someone*does*not*have*children*then*don’t*assign*daycare.**The*person*can’t*earn*points*from*units*that*aren’t*assigned.**In*that*case,*the*total*possible*points*is*51*–*12*or*39.***To*get*final*score,*divide*total*adjusted*points*possible*into*points*earned.**This*will*give*you*a*percentage.**Turn*percentage*into*10*point*scale*(i.e.,*95%*=*9.5*points;*82%*=*8.2*points;*51%*=*5.1*points).**Total*points*possible:************ *_______*Divided*by*points*earned:**** *_______*Percentage*Score** * * *_______***Turn*percentage*into*a*ten*point*scale:**__________*(Transfer*this*score*to*the*Suitability*Determination*Rating*Master*Sheet)**

***** TOPIC*

**** POSSIBLE** POINTS*

*** ADJUSTED** POSSIBLE** POINTS*

**** POINTS** EARNED*

**Daycare*

*** 12** [1*point*per*item]*

***

***

***Budget*

*** 10** [1*points*per*item]*

***

***

**Master*Application*

*** 11*

(1*point*per*section)**

***

***

*Time*Schedule*

****************************5*(depends*if*you*decide*to*use)**

* *

Career*Decision*Making/Research*

***********************13*(1*point*per*section*and*1*point*for*completing*the*top)**

* *

*** TOTAL*

*** [51**possible]*

***

***

38

5. Advanced Manufacturing Cohorts (Training Provided by Delgado Community College)

Cohort Career

Pathway

Orientation/ Screening

Dates # Randomized Veterans

Training 1 Dates

(CORE Plus) # of

Trainees

# Completed Training 1

(CORE Plus)

# Obtained Certification

# Obtained NCCER CORE

# Obtained OSHA 10

Training 2 Dates

(Electrical Level-1)

# of Trainees

# Completed Training 2 (Electrical Level-1)

# Obtained NCCER

Electrical Level-1

Certification

Pilot Cohort Electrical June 7–8, June 15–17, 2016

n/a (29) 2 6/26/2016–8/12/2016 31 24 21 21 19 10/3/2016–

12/5/2016 10 10 10*

Cohort 1: Advanced

Manufacturing Electrical October 26–

28, 2016 29 2 10/31/2016–12/15/2016 16 8 8 8 8 4/17/2017–

6/5/2017† 3 1 1

Cohort 2: Advanced

Manufacturing Electrical November 9–

10, 2016 41 1 1/30/2017–3/15/2017 21 12 10 10 10 4/17/2017–

6/5/2017† 6 3 3

Cohort 3: Advanced

Manufacturing Electrical February 78,

2017 44 2 2/13/2017–4/14/2017 26 13 12 12 12 4/17/2017–

6/5/2017 4 2 2

Cohort 4: Advanced

Manufacturing Electrical April 1012,

2017 46 2 4/17/2017–6/8/2017 24 12 11 11 11 6/19/2017–

8/7/17 6 6 6

*Ten individuals from the pilot cohort obtained Electrical Level-1 certification; two went on to obtain Electrical Level-2 certifications. †Due to low registration numbers, Cohorts 1 and 2 were merged into Cohort 3’s Training 2 (Electrical Level-1).

39

6. Information Technology Cohorts (Training Provided by New Horizons Computer Learning Center)

Cohort Career

Pathway

Orientation/ Screening

Dates #

Randomized Veterans Ranges of Training

Dates* # of

Trainees

# Completed

Training # Obtained

Certification

# Did Not Obtain

Certification Net+ Sec+ CompTIA

Sec+ Cohort 1_IT

IT November 9–10, 2016

43 4 11/24/2016–2/9/2017, 12/5/2016–2/23/2017, 12/12/2016–3/3/2017, 1/9/2017–3/16/2017, 1/9/2017–3/16/2017,

2/20/2017–4/27/2017, 6/5/2017–8/10/2017

27 21 1 26 1

Cohort 2_IT

IT January 17–19, 2017

64 3 1/30/2017–4/6/2017, 2/13/2017–4/20/2017, 2/27/2017–5/4/2017, 3/27/2017–6/1/2017

35 12 1 11 1 1 1

Cohort 3_IT

IT February 16–17, 2017

47 2 3/20/2017–5/25/2017, 3/27/2017–6/1/2017

22 16 5 11 5 5 4

NOTES: IT trainees were provided with a range of program start and end dates to choose from. Note that, due to some individuals’ personal circumstances, “soft exits” were approved by OWD, allowing individuals to take a leave of absence or to delay training start/end dates to best accommodate their needs.

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