93
INTRODUCTION
INTRODUCTION
NEED FOR THE STUDY
CHAPTER – II
NEED FOR THE STUDY
In the present industrial development training is inevitable for any organization for its surivival and growth. Need for this study is to measure the effectiveness of training and do demonstate a connection between a training programme and business results.
SCOPE OF THE STUDY
SCOPE OF THE STUDY
This study identifies the effectiness of the training progrmme for staffs and identifies the factor which are to be changed and improve which makes the organization to adopt a better method and thereby impore performance and achieve its mission and vision effectively and efficiently. The responses are taken for analysis to arrive at the findings and suggestions which can be beneficial for the organization to increase the effectiveness of the training programme.
OBJECTIVES OF THE STUDY
OBJECTIVES OF THE STUDY
Primary Objective:
To find out the effectiveness of training programme in DCW ltd.
Secondary Objective:
To find out the benefits and importance of training programme among the staffs conducted in DCW Ltd.,
To know the awareness level of the staff members about the training programmesconducted in DCW Ltd.,
To suggest measures for conducting effective training programmes.
LIMITATIONS OF THE STUDY
LIMITATIONS
The study was conducted at DCW Ltd., sahupuram. Therefore its findings may not applicable to other industries or organizations.
The study has been conducted only to staff people. So findings may not apply to any other employees.
REVIEW OF LITERATURE
Chapter – III
REVIEW OF LITERATURE
1. A.R. Negandhi and Barnard Estafens Study of 36 companies in five major towns in India done in 1965.
2. Vijay K. Pathaks study of 104 non-user enterprieses, that is, those enterprieses which had not utilized the mangement training and development programmes offered by the threee leading national management education institutions, viz., the administration staff collefe of India at Hyderabad and the Indian Institutes of management At Calcutta and Ahmendabad during the four-year period of 1964-69.
3. M.N. rudrabasavarajs of 12 leading organizations in the private Sector done in 1976.
4. Lynton and Pareeks ofthe training practices in Indian organizations. The features of our training practices which emerge from these Studies are as Follows:
I) In the majority of Indian organizations, training and development have remained neglected and secondary funcion.
II) Only in a few big industrial organizations in our country training programmes are conducted in terms of specific organizational needs and the peculiarites of the industry concerned.
III) In the majority of Indian organizations the procedure to select people for various training programmes is irrational.
IV) In many organizations the fact of a particular employee having attended a specialixed training course is not taken into account at the time of his subsequent postings.
V) Many organizations treat the training of their employees as a single shot operation. They do not looll upon training as an part of their employees career plans.
VI) Talking specifically about management development programmes one find that there is very little commitment to these programmes from the top.
VII) So far as the designing of the course contents of programmes run hby the various institues in our country is concerned there is almost a total lack of rapport between the business houses and the institues.
VIII) There is a great dearth of professional trainers in India.
Kenneth robinsons, “A Hand book of training management” gave a detailed Understanding of true training porcess, methods and the problems uncounted in the training manangement and enabled the researched to identify areas of important and concern and to provided rules of more detailed knowledge. Evaluvating job related managed by BASIC & DEMING provided the necessary know-have to the mentods and techniques for accessing the quality and effectiveness of training.
RESEARCH METHODOLOGY
CHAPTER – IV
RESEARCH METHODOLOGY
Research methodology is a way of systematically solving the research problem. Research mentodoliogy deals with the research design used and methods used to present the study.
RESEARCH DESIGN
A research design is a detailed blue print used to guide a reserch study toward its objective. The process of designing a research study involves many interrelated decisions. The most significant decision is the choice of research approach, because it determines how the information will be obtained. The choice of the reserach approach depends on the nature of the research that one wants to do.
The research design adopted for the studey is Descriptive Research. Descriptive method was adopted because it deals with description of the state of affairs as if exists at present.
DATA COLLECTION METHOD:
Data are collected from primary and secondary data. The data collection can be categorized into two types.
Primary Data
Secondary Data
Primary Data:
Primary data is the information that is collected or generated by the researcher for the purpose of the research work and constitutes the principle source of data. The primary data for the study was collected through a questionnaire.
Scondary Data:
Secondary data consists of information that has been collected by somene other than the researchers. Researchers usually start investigation by examining secondary data. Secondary data was collected from company websites, magazines and web articles.
Method of Data Collection:
Primary data was collected from the employees of DCW Ltd., with the help of the questionnaire.
Secondary data was collected form webistes and book refernces.
A pilot study was conducted based on which a few changes wew made in the questionnaire.
Questionnaire Design:
Proper care has been taken to ensure that the information needs match the objectives which in turn match the questionnaire. The basic cardinal rules of questionnaire design, like using simple and clear words, the logical and sequential arrangement of question has been taken.
SAMPLING TECHNIQUE:
A sample is a representation of a large whole. When some of the elements are selected with the intention of finding out something about the plpulation from which they are taken, that group of element is referred as a sample, and the process of selection is called sampling.
Sampling unit:
The respondents are staffs of DCW Ltd., sahupuram works.
Sample Size:
The sample size for the study is 45.
Sampling Method:
Convenient sampling is used in the study.
STATISTICAL TOOLS USED FOR THE STUDY:
The collected data were analyzed with the help of
Simple percentage analysis
Chi- square test
Weighted average
Percentage Analysis:
Percentage refers to a special kind of ratio in making comparison between two or more data and to describe relationships. Percentage can also be used to compare the relation terms the distribution of two or more sources of data.
Number of RespondentsPercentage of Respondents = -------------------------------- X 100 Total Respondents
Chi- Square Analysis:Chi – Square test is a powewful test for testing the significant of discrepancy betewwn
theory and experiment. It is used to determine whether these is any difference between opinion of respondents with regard to the nature of problem and their experience.
The formula used for chi-square test:
X² = (O-E) ²/E
Where, O – Observed data E – Expected data E = row total * column total / Net total
Step:-Compute deviation between observed value and expected value. Square the deviation (O-
E) ² divide it by E. Add all the values obtained. Find the value X² from X² table at certain significance usually at 5 % level. If the calculated X² is lesser than the book value, H0 to the null hypothesis accepted otherwise rejected.
Weighted Arithmetic MeanThe arithmetic mean gives equal important ( or weight) to each observation in hte date
set. However, there all situations in which values of observations in the data set are not of equal importance. In such cases, computing A.M. by applying the formula (3-1) may not be truly representative of the data ser charachteristic and thus may be misleading. Under these circumstances, we may attach to each observation value a ‘weight’ w1,w2....wⁿ as a indicator of their importance and compute a weighted mean or average denoted by follows as:
X¡ W¡Μw or x̄ w = ——― ∑ W¡
Remark :The weighted arithmetic mean should be need
i) When the importance of tall the numerical values in the given data set is not equal.ii) When the frequencies of various classes are widely varying.iii) Where there is a change either in the proportion of numerical values or in the
proportion of their frequencies.iv) When rations, percentage, or rate are being averaged.
ANALYSIS AND INTERPRETATION
CHAPTER – V
DATA ANALYSIS & INTERPRETATION
Percentage Analysis:
Table 5.1 Age Group of Respondents
S. No Age Group No of Respondents %
1 Below 20 - -
2 20 – 30 2 4
3 30 – 40 18 40
4 40 – 50 22 49
5 Above 50 3 7
Total 45 100
Inference:
4% belong to the age group of 20 -30 years.
40% belong to the age group of 30 – 40 years.
49% belong to the age group of 40 – 50 years
7% belong to the age group of above 50 years.
Figure 5.1.1
Table 5.2 Marital Status of Respondents
s. no Marital Status No of respondents %
1 Single 10 22
2 Married 35 78
Total 45 100
Inference:100% respondents are married.
Figure 5.2.1
Table 5.3 years of Experience of the Respondents
S. No Years of Experience No of Respondents %
1 Below 5 years - -
2 5 – 10 years 20 44
3 10 – 15 years 13 29
4 Above 15 years 12 27
Total 45 100
Inference:
44% of respondents have 5 – 10 years of experience.
29% of respondents have 10 – 15 years of experience.
27% of respondents have above 15 of experience.
Figure 5.3.1
Years of experience of the respondents & %
Table 5.4 Educational qualification of the respondents
s. no Educational qualification
No. of Respondents %
1 Diploma 12 27
2 UG 20 44
3 PG 13 29
Total 45 100
Inference:
27% of respondent’s qualification is Diploma.44% of respondent’s qualification is Under Graduate.29% of respondent’s qualification is Post Graduate.
Figure 5.4.1
Table 5.5 Attend the training Programmes Regularly
S. No Particulars No of Respondents %
1 Yes 45 100
2 No - -
Total 45 100
Inference:
100% of respondents attend the training programmes regularly.
Figure 5.5.1
Table 5.6 undergone the training programmes
S. No Particulars No. of Respondents Percentage
1 Within company 18 40
2 External training 18 40
3 Both 9 20
Total 45 100
Inference:
40% of respondents have Undergone Internal training Programme.40% of respondents, have Undergone the External training progamme.20% of respondents, have undergone Both (Internal & External training).
Figure 5.6.1
Table 5.7 Attended the latest Training Programmes
S. no Particulars No. of Respondents Percentage
1 Safety 9 20
2 Quality 7 15
3 System training 3 7
4 Technical skill 10 22
5 Attitudinal training 3 7
6 Skill development 3 7
7 Other 10 22
Total 45 22
Inference:
20% of respondents have recently attended the training programe on safety.
15% of respondents have recently attended the training programme on quality.
7% respondents have recently attended the training programme on system training.
22% respondent have recently attended the training programme on technical skill.
7% respondents have recently attended the training programme on skill development.
22% respondents have recently attended the training programme on (other) train the trainer, customer satisfaction.
Figure 5.7.1
Attended the latest training programmes
Table 5.8 The objectives of the training programmes are made to clear
S. no Particulars No of respondents %
1 Fully cleared 27 60
2 Partially cleared 18 40
3 Not cleared - -
Total 45 100
Inference:
60% of respondents said, the objectives of the training programmes are made fully clear.
40% of respondents said the objectives of the training programmes are made partially clear.
Figure 5.8.1
The objectives of the training programmes are made to clear
Table 5.9 The training objectives to meet expected needs
S. No Particulars No of Respondents %
1 Fully 27 60
2 Partially 18 40
3 Not at all - -
Total 45 100
Inference:
60% of respondents said, the training objectives fully met their expected needs.
40% of respondents said, the training objectives partially met this expected needs.
Figure 5.9.1
Table 5.10 How frequently, the training programmes conducted?
S. no Particulars No of respondents %
1 Every month 16 36
2 Three months 21 47
3 Six months 8 17
4 More than one year - -
Total 45 100
Inference:
36% of respondents said, the training programmes were conducted in every month.
47% of respondents said, the training programmes were conducted once in Three months.
17% of respondents said, the training programmes conducted once in six months.
Figure 5.10
How frequently, the training programmes conducted?
Table 5.11 Rating of the training programmes organized
S . No Particulars No of respondents %
1 Excellent 19 42
2 Good 13 29
3 Moderate 13 29
4 Poor - -
Total 45 100
Inference:
42% of respondents said, the training programmes organized was excellent.
29% of respondents said, the training programmes organized was Good.
29% of respondents said, the training programmes organized was moderate.
Figure 5.11.1
Rating of the training programmes organized
Table 5.12 The Duration of the Training Programmes
S. no Particulars No of respondents %
1 Too short - -
2 Short 13 29
3 Too long - -
4 Long 12 27
5 Just right 20 44
Total 45 100
Inference:
29% of respondents said, the duration of the training programmes is short.
27% of respondents said, the duration of training programmes is long.
44% of respondents said, the duration of the training programmes is just right.
Figure 5.12.1
The Duration of the training Programmes
Table 5.13 The location of training programmes
S. No Particulars No of respondents %
1 Excellent 22 49
2 Good 13 29
3 Moderate 10 22
4 Poor - -
Total 45 100
Inference:
49% of respondents said, the location of the training programmes is excellent.
29% of respondents said, the location of the training programmes is good.
22% of respondents said, the location of the trainng programmes is moderate.
Figure 5.13.1
The location of training programmes
Table 5.14 How they like the training programmes to be
S. No Particulars No of respondents %
1 Lecture 9 20
2 Practical 9 20
3 Both 27 60
Total 45 100
Inference:
20% of respondents like lecture method of the training programme.
20% of respondents like practical method of the training programme.
60% of respondents like both (Lecture & practical) method of the training programme.
Figure 5.14.1
How could like the training programme of percentage
Table 5.15
Distribution showing the weighted average score of, the overall design of the training programmes
Opinion Weights (w)
Training methods
The course materials
issue
Various training
aids
Relevant examples
pointed out
Interaction level
Highly satisfied
4
No of Res
TV No of
Res
TV No of
Res
TV No of
Res
TV No of
Res
TV
19 76 14 56 9 36 11 44 18 72
Satisfied 3 16 48 21 63 21 63 18 54 17 51
Neutral 2 10 20 2 4 15 30 16 32 10 20
Dissatisfaction 1 0 0 8 8 0 0 0 0 0 0
Total ∑w x
144
∑w x
131
∑w x
129
∑w x
130
∑w x
143
Average 3.20 2.90 2.80 2.88 3.17
Rank 1 3 5 4 2
Inference:
From this table it is inferred that Rank 1 is given to training methods with the weighted score of 3.20.
From this table, it is inferred that Rank 2 is given to interaction level with the weighted score of 3.17.
From this table, it is inferred that Rank 3 is given to the course materials issue with the weighted score of 2.90.
From this table, it si inferred that Rank 4 is given to relevant examples pointed out with the weighted score of 2.88.
From this table, it is inferred that Rank 5 is given to various training aids with the weighted score of 2.80.
Table 5.16
Who do you prefer to be your trainer
S. No Particulars No of respondents %
1 In house trainer 12 27
2 External trainer 25 56
3 Both 8 17
Total 45 100
Inference:
27% of respondents preferred in house trainer for handle training programmes.
56% of respondents preferred External trainer for handle the training programmes.
17% of respondents preferred Both ( In house External Trainer) for handle the training programmes.
Figure 5.16.1
Who do you prefer to be your trainer
Table 4.17
Only skilled competent trainer can handle the sessions.
S. no Particulars No of respondents %
1 Strongly 26 56
2 Agree 12 27
3 Disagree 7 15
4 Strongly disagree - -
Total 45 100
Inference:
58% of respondents strongly agree that only skilled competent trainer can handle the sessions.
27% of respondents agree that only skilled competent trainer can handle the sessions.
15% of respondents disagree that only skilled competent trainer can handle the sessions.
Figure 5.17.1
Only skilled competent trainer can handle the sessions
Table 5.18
Distribution showing the weighted average score of the opinion about the trainer.
Opinion Weights (w)
Knowledge Presentation skills
Communication skills
Levels of motivation
Methods employed
in the programme
Excellent
4
No of
Res
TV No of
Res
TV No of Res
TV No of
Res
TV No of
Res
TV
16 64 13 52 12 48 14 56 16 64
Good 3 20 602 27 81 18 54 25 75 17 57
Moderate 2 9 18 5 10 15 30 6 12 10 20
Poor 1 0 0 0 0 0 0 0 0 0 0
Total ∑w x
142
∑w x
143
∑w x 132
∑w x
143
∑w x
141
Average 3.15 3.17 2.93 3.17 3.13
Rank 2 1 4 1 3
Inference:
From this table it is inferred that Rank 1 is given to the presentation skills and levels of motivation with weighted score of 3.17.
From this table, it is inferred that Rank 3 is given to knowledge with the weighted score of 3.15.
From this table, it is inferred that Rank 4 is given to the communication skills with the weighted score of 2.93.
Table 19
Distribution showing the weighted average score of, where too much time was spent.
Opinion Weights (w)
Theory Routine task /
Practical test
Behavior aspects
Almost
5
No of Res
TV No of
Res
TV No of Res
TV
14 70 10 50 16 80
Most 4 19 76 14 56 12 48
Some 3 12 36 21 63 17 51
Few 2 0 0 0 0 0 0
None 1 0 0 0 0 0 0
Total ∑w x
182
∑w x
169
∑w x 179
Average 4.04 3.75 3.87
Rank 1 3 2
Inference:
From this table it, is inferred that Rank 1 is given to theory with weighted score of 4.04.
From this table, it is inferred that Rank 2 is given to behavior aspects with the weighted score of 3.87.
From this table, it is inferred that Rank 3 is given to the routine task / practical test with the weighted score of 3.75.
Table 20
Educational qualification and difficulties to attend the training programme
CHI – SQUARE METHOD:-
NULL HYPOTHESIS: (H0)
There is no association between educational qualification and difficulties to attend the training programme.
ALTERNATIVE HYPOTHESIS:(H1)
There is an association between educational qualification and difficulties to attend the training progrmme.
Educational qualification
Difficulties to attend the training programme
Language problem
High standard presentation
Lack of practical sessions
Nil Total
Diploma
Under graduate
Post graduate
5
3
0
9
3
1
7
2
4
2
1
8
23
9
13
Total 8 13 13 11 45
CHI – SQUARE FORMULA:-
X² = (O –E) ²/E
Where, O – Observed data
E – Expected data (row total * column total) / Net total.
CHI – SQUARE TABLE:
O E (O - E) (O-E)² (O - E)²/E
5
3
-
9
3
1
7
2
4
2
1
8
4.14
1.62
-
6.67
2.61
3.77
6.67
2.61
3.77
5.52
2.13
3.12
0.86
1.38
-
2.33
0.39
-2.77
0.33
-0.61
0.23
-3.52
-1.16
4.88
0.74
1.90
-
5.43
0.15
7.67
0.11
0.37
0.05
12.39
1.35
23.81
0.18
1.17
-
0.81
0.06
2.03
0.02
0.14
0.01
2.24
0.63
7.63
Total 14.92
Calculated Value = 14.92
Table value at (r-1)(c-1) df
(4-1)*(3-1) = 6df
Table value at 6df at o.o5 level = 12.59
Calculated X² value = 14.92
Degree of freedom = 6
Table value =12.59
Significant result = significant at 5% level
Calculated value is greater that table value, therefore, accepting alternative hypothesis.
CONCLUSION:
In conclusion, there is an association between educational qualification and difficulties to attend the training programme.
Table 21
Distribution showing the weighted average score of the benefits to gained through the training programmes
Opinion Weights (w)
Effective and efficient
utilization of resources
Improved in performance
Improvement in personnel growth and
development
Positive attitudinal
change
Almost
5
No of Res
TV No of
Res
TV No of Res
TV No of Res
TV
15 75 14 70 18 90 16 80
Most 4 17 68 13 52 13 52 19 76
Some 3 29 87 10 30 11 33 10 30
Few 2 0 0 8 16 3 6 22 44
None 1 0 0 0 0 0 0 0
Total ∑w x
230
∑w x
168
∑w x 181
∑w x 230
Average 5.1 3.7 4.02 5.1
Rank 1 3 2 1
Inference:
From this table it is inferred that Rank 1 is given to effective and efficient utilization of resources and positive attitudinal change with the weighted score of 5.1.
From this table, it is inferred that Rank 2 is given to improvement in personnel growth and development with the weighted score of 4.02.
From this table, it is inferred that Rank 3 is given to improve in performance with the weighted score of 3.7.
Table 5.22
Willing to actively participate in the training programme
S. No Particulars No of respondents %
1 Yes 45 100
2 No - -
Total 45 100
Inference:
100% of respondents were willing to actively participate in the training programme.
Figure 5.22.1
Willing to actively participate in the training programme
Table 5.23
To periodically evaluated on improvements
S. No Particulars No of respondents %
1 Strongly agree 13 29
2 Agree 25 56
3 Disagree 7 15
4 Strongly disagree - -
Total 45 100
Inference:
29% of respondents strongly agree that periodically evaluated on improvements is needed.
56% of respondents agree that periodically evaluated on improvements is needed.
15% of respondents agree that periodically evaluated on improvements is needed.
Figure 5.23.1
To periodically evaluated on improvements
Table 5.24
Training programmes provides up to do knowledge of the happening in the industry.
S. No Particulars No of respondents Percentage
1 Strongly agree 13 29
2 Agree 26 58
3 Disagree 6 13
4 Strongly disagree - -
Total 45 100
Inference:
29% of respondents strongly agree that training programmes provides upto date knowledge ot he happening in the industry.
58% of respondents agree that training programmes provides upto date knowledge of the happening in the industry.
13% of respondents disagree that training programmes provides upto date knowledge of the happening in the industry.
Figure 5.24.1
Training programes provides upto do knowledge of the happening in the industry
Table 5.25
Do you agree that you can practice what you have learnt?
S. No Particulars No of respondents Percentage
1 Strongly agree 18 40
2 Agree 17 60
3 Disagree - -
4 Strongly disagree - -
Total 45 100
Inference:
40% of respondents strongly agree that they can practice and what they had learnt.
60% of respondents agree that they can practice and what they had learnt.
Figure 5.25.1
Do you agree that you can practice what you have learnt?
Table 5.26
The overall effectiveness of the training programme is
S. No Particulars No of respondents Percentage
1 Highly effective 10 22
2 Effective 22 49
3 Neutral 13 29
4 Less effective - -
Total 45 100
Inference:
22% of respondents said that the overall effectiveness of the training programmes is highly effective.
49% of respondents said that the overall effectiveness of the training programme is effective.
29% of respondents said that he overall effectiveness of the training programme is netural.
Figure 5.26.1
The overall effectiveness of the training programme
FINDINGS
FINDINGS
CHAPTER – VI
FINDINGS AND SUGGESTIONS
1. 49% belong to the age group of 40 – 50 years in DCW Ltd.2. 40% belong to the age group of 30 – 40 years in DCW LTD.3. 100% of respondents were married in DCW Ltd.4. 44% of respondents are 5 to 10 years of experience in DCW Ltd.5. 29% of respondents are 10 to 15 years of experience in DCW Ltd.6. 27% of respondents are above 15 years of experience in DCW Ltd.7. 44% of respondents are qualified under graduate.8. 29% of respondents are qualified post graduate.9. 100% of respondents are attend the training programmed regularly in DCW Ltd.10. 40% of respondents, undergone the internal training programme.11. 40% of respondents, Undergone the External training programme.12. 20% of respondents, Undergone the training programme was both (Internal & External
Training).13. 20% of respondents have recently attended training programme on safety.14. 22% of respondents have recently attended training programme on other.
(Train the trainer, customer satisfaction).15. 7% of respondents have recently attended training programme skill development.16. 60% of respondents, the objectives are the training programmed is made fully clear.17. 60% of respondents, the training objectives fully meet their expected needs.18. 47% of respondents the training programmed were conducted once three months in DCW
Ltd.19. 17% of respondents the training programmed were conducted once six months in DCW
Ltd.20. 42% of respondents, the training programmed organized were excellent in DCW Ltd.21. 44% of respondents, the duration of the training programmed is just right.22. 29% of respondents, the duration of the training program is short.23. 60% of respondents were like both (Lecture & Practical) method of the training
programmed.24. 49% of respondents, the location of the training programmed are excellent.25. The overall design of the training programmed was highly satisfied because of training
methods.26. 56% of respondents were preferred external trainer handle the training programmed.27. 58% of respondents were strongly agreed that only skilled competent trainer to handle the
sessions.28. The training sessions handle the trainer was excellent for presentation skill.29. Where too much time was spent in theory.
30. There is a relationship between educational qualification and difficulties to attending the training programmed.
31. A difficulty to attending the training programmed was language problem.32. The benefits to gained through the training programmed was effective and efficient
utilization of resources and positive attitudinal change.33. 100% of respondent was willing to actively participate in the training programmed.34. 29% of respondents were strongly agreed that periodically evaluated on improvements.35. 56% of respondents were agreed that periodically evaluated on improvements.36. 58% of respondents were agreed that training programmed provide up to date knowledge
of the happening in the industry.37. 60% of respondents were agreed that they can practice and what they had learnt.
SUGGESTIONS
SUGGESTIONS
Most of the staff members feel that, they have difficulty in understanding the training programmed. So, the organization can conduct the training programmed in usage simple language.
The organization, have to increase the training programmed in various recent topics. The organization can periodically evaluate the performance of the staff members. Most of the staff members prefer the training programmed to be in the form of Lecture &
Practical sessions. The organization can provide skill development training for staff members periodically.
So, that the staff members can improve their English knowledge personality, behavioral aspects etc.
CONCLUSION
CONCLUSIONThis study reveals that overall effectiveness of training programmed conducted by
DCW Ltd., Tuticorin is satisfactory.The company staff members are aware of the benefits of training programmed
with respect to their overall development and in the growth of the organization.The company also recognizes the importance of training in the aspect of quality,
safety, skill development, etc., it has been able to strike a good balance in appropriate training programmed schedules for each of its staff members so as to optimize benefits.
BIBILIOGRAPHY
BIBLIOGRAPHY
Kothari, C.R. “Research Methodology” , New Delhi, Wishwa prabakarhan, 2002.
Mamoria C.B: and Gankar, S.V “Personnel Management”, Mumbai: Himalaya Publishing house, 2002.
Prasad, L.M., “Human Resource Management”, New Delhi, Sultan Chand & Sons, 2001.
P.C. Tripathi, “PersonnelManagement and Industrail Relations, “New Delhi, Sultan Chand & Sons.
Web Sities:
www.google.com
www.answers.com
APPENDIX
Dear Sir,
I am “A STUDY ON TNE EFFECTIVENES OF TRAINING PROGRAMMES FOR STAFFS. So I kindly request you to co-operate in filling this questionnaire and make the study successfully.
Your sincerely,
QUETIONNAIRE
1) Personal Details:Name:Age:
a) Below 20 b) 20 – 30 c) 30-40 d) above 50
Designation:
Department:
Marital status: Married / Single
Educational qualification:
Experience:
a) Below 5 years b) 5 – 10 years c) 10 – 15 years d) above 15 years
2) Do you attend training programmes regularly?a) Yes b) No
3) Mention the training programmes you have undergonea) Within company b) External training c) both
4) Which was the latest training programme you have attended?a) Safety b) quality c) System training d) Technical skill Training
e) Attitudinal training f) Skill development training g) other
5) Whether the objectives of the training programme you have attended?a) Fully cleared b) partially cleared c) not cleared
6) Does the training objective to met your expected needsa) Fully b) partially c) Not at all
If not means specify…………………………………………………………
7) How frequently are the training programmes conducted?
a) Every month b) Three months c) Six months d) more than one year
8) How well are the training programmes organized?a) Excellent b) Good c) Moderate d) Poor
9) The duration of the training programmes wasa) Too short b) short c) Too long d) long e) just right
10) The location of training programme isa) Excellent b) Good c) Moderate d) Poor
11) How would you like the training programme to be?a) Lecture b) Practical c) both
12) From the following rate the overall design of the training programme(Please tick in the most appropriate column)
Particulars Highly satisfied Satisfied Neutral Dissatisfied
Training methods
The course materials issue
Various training aids
Relevant examples pointed out
Interactions level
13) Who do you prefer is your trainer?a) In house trainer b) External trainer
14) Do you feel that only skilled competent trainer can handle the sessions?a) Strongly agree b) agree c) disagree d) strongly disagree
15) From the following indicate your opinion about the trainer(Please tick in the appropriate column)
Particulars Excellent Good Moderate Poor
Knowledge
Presentation skills
Communication skills
Levels of motivations
Method employed in the programme
16) In the training programmes you have attended rate the following. Where too much time ws spent
Particulars Almost Most Some Few None
Theory
Routine task / particles test
Behavior
aspects
17) From the following mention the difficulties while attending training programmesa) Language problem b) High standard presentation
c) Lack of practical sessions d) Nil
18) Indicate the benefits you gained through the training programs(Please tick in the appropriate column)
Particulars Large extent Some extent Moderate Very little Not at all
Effective & Efficient Utilization of resources
Improved in performance
Improvement in personnel growth& Development
Positive attitudinal change
19) Are you willing to actively participate in the training programmes?a) Yes b) No
20) Training give to staffs is periodically evaluated on improvementsa) Strongly agree b) agree c) disagree d) strongly disagree
21) Training give to staffs is periodically evaluated on improvementsa) Strongly agree b) agree c) disagree d) strongly disagree
22) Do you agree that you can practice what you have learnt?a) Strongly agree b) agree c) disagree d) Strongly disagree
23) The overall effectiveness of the training programmes isa) Highly effective b) Effective c) Neutral d) Less effective
24) Suggestions to improve the effectiveness of training programs…………………………………………………………………………………………………………………………………………………
