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SWAVALAMBAN:A web based Old Age Pension Payment and Monitoring

System

Dhanbad

JHARKHAN


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DIntroduction

The web-based application OLD AG P!SIO!"#S PA$M!T % MO!ITO"I!G S$STM de&eloped at

Dhanbad has pro&ed to be a step 'orward in the operationali(ation o' the IG!OAPS)IG*PS)IGDPS and


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State Old Age Pensioners Scheme +SOAPS,.ey /eatures

S on-line monthly ad&ice generation S payment to pensioner#s through 01S % !odal 1an2s

S on-line up-dation o' data


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S on-line receipt o' 'resh application 'orms 'rom 0S0sOb3ecti&e

De&elop an e''icient4 transparent4 accountable system by simpli'ying process o' pension payment

De&elop a mechanism 'or selection o' new bene'iciary

To ensure deli&ery o' ser&ices through ban2)post o''ices using 01S % !on-01S mode in optimally shortest possible time

liminate intermediaries


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"emo&e burden o' mo&ement o' the 1ene'iciary to district)bloc2 o''ices

nsure proper monitoring and super&ision

Block wise List of

pensiones

Draft by Treasurybranch in favour ofBDO

Passed Bill deposited inTreasury Branch

11 Layer System

BD! to s"b#it bill to teas"$


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Draft

depositedin BDO'sA/

Work Flow :

Legacy System


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0omple5ities o' the Legacy System6 +a case study,

7 !o o' o''ices in&ol&ed at &arious le&els +Dhanbad district- a case study,6


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Problem with the old system

Payment to pensioners within 8th o' e&ery month usually could not be made

!ew Pension can#t be sanctioned in time due to lac2 o' authentic in'ormation) &acancies

Lac2 o' Transparency

Ine''iciency4 Scope o' 0orruption4 0umbersome o''icial processes


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Delayed Payment


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1road Steps In&ol&ed to eliminate problem

9 A tas2 'orce was constituted at the district le&el in the chairmanship o' the Deputy 0ommissioner4 which in&ol&ed

all sta2e holders

9 Opening o' account o' all pensioners in 1an2 )Post O''ice

9 De&elopment o' web based so'tware namely Old Age Pension Payment Monitoring system with integration with

01S and !odal 1an2 )PO +!on- 01S,

9 Generation o' online ad&ice 'or 1ill preparation % payment to bene'iciaries


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9 Pension amount is disbursed in bene'iciary#s 1an2 )PO a)c in two ways -

a, Through Treasury 1an2 +S1I, or

b Through nodal ban2s +'or non S1I % 01S ban2s ,

9 Digiti(ation o' in'ormation % uploading on centrali(ed database system

9Introduction o' 1usiness 0orrespondent o' 1an2s 'or doorstep deli&ery o' pension payment using biometric

de&ice


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9 0ollection o' mobile phone nos o' bene'iciary or his 2ith and 2in


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Layers

reduced

from 11 to

6

Paperless

Transparen


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tProcess Flow - Swavalaman


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1ene'its o' the web 1ased System

!overnment to "#t#$en %!&"'

: Timely and regular payment o' pension :0ost and Time sa&ing 'or bene'iciary

:!o need to wait 'or any announcement o' camps 'or the payment on a date 'i5ed by the bloc2 administration

limination o' Middlemen

inculcation o' sa&ing tendency amongst bene'iciaries


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1ene'its o' the web 1ased System

!overnment to !overnment %!&!'

:0S04 1an2 1ranches % Post o''ice ser&ing as deli&ery outlet

:1ill preparation at one place in One o''ice at District le&el

:Only ; 1ills being generated +0omparati&ely reduced to &ery Less no, :< Layers +As many as = Layers

diminished,

:/inancial instrument - >ero +1an2s has a great sigh o' relie',


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:Paperless transaction -n&ironment /riendly

:!ow Detailed 0ontingent +D0, 1ill in place o' Ad&anced 0ontingent +A0, bill produced at Treasury +AG compliant

process,

:0ost o' deli&ery drastically reduced +Ie 7)7?th,


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"omparat#ve Study

S&No 'ndicatos !ld s$ste# New s$ste#

(

)i#el$ pa$#ent of pension *+o#plianceof ode of Hon,ble S+ +o"t-

Not possible Done

. Sanction of pension to new eli/ible

beneficiaies

Hadl$ done d"e to lack of

info#ation abo"t 0acancies

1as$ and s$ste#atic

2 No of offices in0ol0ed 23. (

4 %inancial 'nst"#ents 567 8 *papeless-

9 No of pocesses *fo each sche#e- No of blocks *5- (

7 La$es (( 7

6 )anspaenc$

+o#pletel$ non tanspaent

)otall$ tanspaent

5 +o"ptionleaka/es (ppro) &*+ )otall$ checked

3 ;pdation of ecod Man"al a"to#atic

(8 Monitoin/ and s"pe0ision Ve$ diffic"lt 1as$

(( Se0ice deli0e$ Not user fr#endly ;se fiendl$


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(. +ost of deli0e$ Ve$ hi/h+"t down hea0il$

*Al#ost to


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0hallenges

7 Opening o' accounts o' large number o' pensioners in 1an2 ) Post O''ice

@ In-house de&elopment o' so'tware

Digiti(ation and authentication o' data without ha&ing complete record o' bene'iciary at the district or bloc2 le&el

B "esistance to change 7= years old go&ernment process

= Lac2 o' computer s2ill among employee


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8 1rea2ing the hegemony o' intermediary

; Ma2ing payment at the doorstep 'or 'irst time in the district


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0ompilation o' mobile numbers and enabling SMS alerts system at the 1an2 le&elSustainability % Scalability

9 Initially pro3ect was ta2en up in the entire district in the /$ @??C-7? and is continue

9 "oll out in Deoghar district +Online mode,4 "anchi4 Godda4 Dum2a4 Gumla4 0haibasa4 Pa2ur4 a(aribagh +O''-line

mode,

9 Pro3ect de&eloped with help o' manpower and resources a&ailable at the local le&el


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9The pro3ect hosted and maintained at !I0 data center

9 5isting go&ernment) 1an2) PO employees trained

9 GoE has already adopted this system and directed to all district to implement it


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/acility o' integration with FID !o o' pensioners incorporated in S)*Magnitude!SAP Schemes +Ehar2hand State, !o o' 1ene'iciary

+appro5,

Amount disbursed annually

+In crore,

Indira Gandhi !ational Old Age Pension Scheme

Date post:	03-Jun-2018
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