Dear EHL Students, The summer holidays are in full swing and the beginning of the new Academic Year at EHL may seem far away. However, with the goal of improving our services and helping you with your finances when you return and throughout your studies at EHL, you will find information in this document that you will be able to refer to throughout your entire academic career. We do hope that you will find the following information helpful and I would like to wish you all the best for your success during the coming Academic Year. - Christian Michelet, Director of Finance
Dear Students, The summer holidays are in full swing and the beginning of the new Academic Year at EHL may seem far away. However, with the goal of improving our services and helping you with your finances when you return and throughout your studies at EHL, you will find information in this document that you will be able to refer to throughout your entire academic career. We do hope that you will find the following information helpful and I would like to wish you all the best for your success during the coming Academic Year. Christian Michelet, Director of Finance WELCOME In order to provide better service and meet your expectations, the whole Finance team is pleased to announce the following changes for the upcoming Academic Year: • The unification on the same IT portal of your invoices and your statements of account (my.ehl.edu); • A strengthened collaboration with the Service Centre to provide you with longer opening times and to improve the timeframe for answering your requests; • Enhanced contact thanks to the exchange and working meetings held between the Student Council and our Department. We are looking forward to seeing you back on campus, and we hope you have a great time during your summer holidays. Your EHL Finance Team Maïté Decrevel Maxime Kursner changEs / acadEMIc yEar 2011-2012
Transcript
Dear Students,
The summer holidays are in full swing and the beginning of the new Academic Year at EHL may seem far away.
However, with the goal of improving our services and helping you with your finances when you return and throughout your studies at EHL, you will find information in this document that you will be able to refer to throughout your entire academic career.
We do hope that you will find the following information helpful and I would like to wish you all the best for your success during the coming Academic Year.
Christian Michelet,Director of Finance
WELCOME
In order to provide better service and meet your expectations, the whole Finance team is pleased to announce the following changes for the upcoming Academic Year: • The unification on the same IT portal of your invoices and your
statements of account (my.ehl.edu);• A strengthened collaboration with the Service Centre to provide
you with longer opening times and to improve the timeframe for answering your requests;
• Enhanced contact thanks to the exchange and working meetings held between the Student Council and our Department.
We are looking forward to seeing you back on campus, and we hope you have a great time during your summer holidays.
Your EHL Finance Team
Maïté Decrevel Maxime Kursner
changEs / acadEMIc yEar 2011-2012
Bobby FREGOLLE5520 East Galbraith RdCincinnati Ohio45236ÉtatsUnis
CDE013665 Prepaid account EHL outlets(restaurants and bars)
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EN33.00
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EN33.00 week(s)
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ENweek(s)week(s)
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ENweek(s)
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EN3.00
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EN3.00
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ENTuition : Elective(s)
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ENTuition : Elective(s)Tuition : Elective(s)
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ENTuition : Elective(s)
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ENFacilities and Services
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ENFacilities and Services
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Prepaid account EHL outlets
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Prepaid account EHL outlets(restaurants and bars)
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(restaurants and bars)
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Following payment schedule has been agreedFollowing payment schedule has been agreedDue date Invoice amount Currency
12.08.2010 18060.00 CHF10.12.2010 18060.00 CHF
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- 2 - Ecole hôtelière de Lausanne I Finance department
Your EHL contact
When you come back to School you will be able to access your invoices and statements of account on a single portal: just go to the myEHL portal
1. Go to the myEHL portal > my.ehl.edu,2. Install the applications “Account statement” and “Invoices” that you will fi nd on the upper right hand of the screen; “Add
Portlet”
“When a new document becomes available, you will immediately be advised by e-mail. Therefore, please make sure that your e-mail inbox has enough space available, even if you are away or on an internship.”
Your NAME
accEss TO My FInancIaL dOcUMEnTs
hOW can I accEss My FInancIaL dOcUMEnTs?
your myEhL account will provide you with up-to-date information on the balance of your student account. It will refl ect all the entries such as invoices, amounts paid/credited and the balance remaining.
Furthermore, you will be able to upload your invoices and any reminders that you may receive.
The Finance Department does not send any of these documents via the postal service and therefore we request that you check this section often and upload your invoices as soon as they become available. It then becomes your responsibility to inform your parents, or the person managing your fi nances, of the invoice.
MY “MYEHL” accOUnT
- 3 - Ecole hôtelière de Lausanne I Finance department
The compulsory expenses apply to all the students and cover the following services:
• Fees for tuition• Infrastructure and expenses relating to the programme. This point includes in
particular• The teaching material (equipment and scholastic supplies, etc.);• The service and kitchen uniforms (1st year);• The insurance package: including third-party insurance, all-inclusive accident
insurance, theft and damage to your computer;• Access to the databases;• Use of the sports facilities and material, including various sports courses;• The contribution to the student Fund for extracurricular activities;• The teaching material for practical and theoretical activities and copyright costs.
cOMPULsOry EXPENSES
These are supplementary costs and will be invoiced upon registration for the service in question. Following are several examples:
• Accommodation on campus ;• Interior or exterior parking space, the cost of which will vary depending on its location;• The Alumni network (AEHL);• Health insurance (for students not resident in Switzerland only).
The optional expenses will be invoiced separately and may be sent at any time throughout the year. Payment of these invoices must be made at 30 days from the date of the invoice.
OPTIOnaL EXPENSES
These expenses are invoiced to EhL by external organizations such as the swiss authorities and are necessary in the framework of your studies. These amounts are invoiced to the students on an additional invoice and may cover the following:
• residence taxes• Visas or other administrative expenses• …
The outside EhL expenses will be invoiced separately and may be sent at any time throughout the year. Payment of these invoices must be made at 30 days from the date of the invoice.
EXPENSES OUTsIdE EHL
EXPENSES
- 4 - Ecole hôtelière de Lausanne I Finance department
normally the basic compulsory expenses will be invoiced in a single invoice in July and the total amount will be split between the due dates that appear on the invoice.
“The Finance Department establishes e-invoices. These are available in electronic form only; no hardcopies will be sent. However, you will be notifi ed of the arrival of an invoice by e-mail.”
The tuition fees must be paid in their entirety according to the due dates shown on the invoice.
Should payment be delayed, you will be invoiced for the cost of reminders and interest on arrears:
Should the due dates for payment not be met, you may not be allowed to begin the new semester and your participation may be suspended. Under no circumstances will you be allowed to take part in the fi nal evaluations.
rEMIndErs AND rEMIndEr cOsTs
FOR SWISS STUDENTS ONLY
should you abandon your studies before 15 October, the hEs-sO participation will no longer be valid and you will be liable for the full amount of your tuition fees. should you abandon your studies between 15 October and 14 april, you will be liable for your tuition fees for the second part of the academic year. Should you abandon
your studies after 15 april, all your fees will be paid by the hEs-sO.
dEPOsITThe deposit is destined to cover all the extraordinary expenses that you may incur during your studies at EHL.
When you have completed each academic session, interest will be applied to the deposit account at the annual rate of interest applied by the bank we work with, plus an additional 0.25% granted by EhL. The deposit, including the interest, is credited to your Student Account.
Should you abandon your studies during an academic session, all or part of your deposit may be reimbursed to you, but only if notifi cation of your decision is provided at least one month before the beginning of the academic session.
rEMIndErs and dEPOsIT
- 5 - Ecole hôtelière de Lausanne I Finance department
Example questions:• Is my health insurance policy from germany valid in switzerland?• I have had a car accident, what should I do?• What is the European health Insurance card?• What am I covered for under the css health insurance policy? • What health insurance policy is valid world-wide?• am I covered by insurance for accidents? • What is the third-party insurance?• am I covered if someone steals from me?
- 6 - Ecole hôtelière de Lausanne I Finance department
For all questions concerning your insurance you may go to the insurance specialists, gest-Union sa, either at their offi ce at EhL or their offi ces in Ecublens.
Wilhelm Kaiser
Your contact person
Ecole hôtelière de Lausanne I Finance department - 7 -
It is essential that you indicate your name, fi rst name and your Student Number on each payment.
For any questions addressed to the Service Centre and/or the Finance Department, you can:> call or go to the desk during opening hours;
> request an appointment or send an eTicket via the myEHL portal at any time
It is essential that you indicate your name, fi rst name and your Student Number on each payment.
your invoices must be paid by bank transfer or through the Post Offi ce to the EhL account, as per the following information:
It is essential that you indicate your name, fi rst name and your Student Number on each payment.
For all general questions related to your invoices and your fi nances at EHL:
For example:• I do not understand my invoice.• What is the remaining balance I must pay?• I cannot access my fi nancial portal.• On the fi nancial portal it shows “amount in your favour” and the amount is negative;
does that make it a debit or a credit?• Where can I reach my fi nancial portal from?• What must I do to be able to see/open my invoice?• What login must I use?• I have not been invoiced for the right modules, what should I do?• I have not been in voiced for the right electives, what should I do?• I am swiss and I have not passed my elective; do I have to pay for the next one?• has the reimbursement for my Mobilis been deducted?• how many invoices are we going to receive during the year? What are their due
dates?• What are the conditions for obtaining hEs-sO participation?• …
