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11/14/200811/14/2008
EACOM EIP308 IP Phone Startup GuideEACOM EIP308 IP Phone Startup Guide
Confidential and Proprietary, Eacome Inc. 2008
EACOM Business Communication Solution
2
Company LAN
Branch Office VoIP
Service Provider
Confidential and Proprietary, Eacome Inc. 2008
EVS3040 Carrier Deployment Model
3
• Centralized service control• Assuring service quality• Providing operation value-
added service.
• Centralized service control• Assuring service quality• Providing operation value-
added service.
• Drive more VoIP traffic• Distributed application &
deployment requires less CapEx
• Drive more VoIP traffic• Distributed application &
deployment requires less CapEx
• Customer purchase device
• Customer control user application
• Customer purchase device
• Customer control user application
Confidential and Proprietary, Eacome Inc. 2008 4
Confidential and Proprietary, Eacome Inc. 2008
EACOM Business VoIP Solution Chart
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Confidential and Proprietary, Eacome Inc. 2008 6
Confidential and Proprietary, Eacome Inc. 2008
EIP308 Deployment Scenario 1
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IP PBXIP PBX
Company LAN
All the IP Phones and PBX are within the same local area network, no firewall and NAT traversal issues
All the IP Phones and PBX are within the same local area network, no firewall and NAT traversal issues
Confidential and Proprietary, Eacome Inc. 2008
EIP308 Deployment Scenario 2
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IP PBXIP PBX
Company LAN
IP Phone and PBX are not in the same local area networks, PBX has to provide nat traversal capability
IP Phone and PBX are not in the same local area networks, PBX has to provide nat traversal capability
Branch Office
NAT/FIREWALLNAT/FIREWALL
NAT/FIREWALLNAT/FIREWALL
STUN and TURN ServerSTUN and TURN Server
STUN or TURN based NAT traversal solutions has to be deployed
STUN or TURN based NAT traversal solutions has to be deployed
Confidential and Proprietary, Eacome Inc. 2008
EIP308 Deployment Scenario 3
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VoIP Service Provider
EIP308 has built-in router function that can directly connect to broadband connection
EIP308 has built-in router function that can directly connect to broadband connection
ADSL Modem or FTTH or Cable
Modem
LAN
Confidential and Proprietary, Eacome Inc. 2008
Hook up the Phone
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7.5V DC Power7.5V DC Power PC or other LAN devicesPC or other
LAN devicesBroadband or
SIP serverBroadband or
SIP serverPhone
HeadsetPhone
Headset
Confidential and Proprietary, Eacome Inc. 2008
Phone Keypad
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DTMF Digit Pad
Menu UP/DOWN
Hand-free
Hold line
Conference
VoiceMail Light
Volume +/-
Transfer Call
UP is used as “BACKSPACE”DOWN is used as “SPACE” in LCD menu edit mode
Confidential and Proprietary, Eacome Inc. 2008
EIP308 Initial SetupEIP308 Initial Setup
EIP308 WAN port is configured as DHCP client
When powered up, click menu+’4’+’5’ to display the phone’s IP address
Go to http://[phone ip address]:9999 to access web configuration page
Default login information: user: root, password: test
Check SIP domain configuration to setup SIP account
If registration is OK, you will see account display name shown on LCD
Make call to ‘112’ to auto attendant or ‘117’ to CID reader
Change AA voice prompts by dial into 1605 + ‘0’
Line selection Line 1: 1*#, Line 2: 2*#, Line 3: 3*#
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Confidential and Proprietary, Eacome Inc. 2008
EIP308 Quick Start Guide
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IEP308 Operation Quick Guide1 Check EIP308's IP address MENU+4+52 Restart Phone MENU+7+73 Restore Factory Default MENU+7+44 Default Configuration WAN port DHCP Client, LAN port 192.168.123.1, NAT mode enabled5 PSTN Dialing Dial 0*# to choose PSTN dialing6 Choose Line Dial 1*# and hang up to choose line 1.
Dial 2*# and hang up to choose line 2.Dial 3*# and hang up to choose line 3.
7 Call Hold A calls B, B picks up call. A press HOLD, B is put on hold. A gets another line, A calls C. C picks up call. A switch call between B and C by pressing VMS. A hang up B by press DEL.
8 Attendant Call Transfer A calls B, B picks up call, B press TRANSFER, A is put on hold and B gets another line. B dial C's number and press '#/SEND' key and hang up. C picks up phone, A and C are in call.
9 Blind Call Transfer A calls B, B picks up call. B press HOLD and TRANSFER and dials C's number. PBX hangs up B. A will hear ringback from C. C picks up call, A and C are in call.
10 3 Way Conference A calls B, B picks up. A press HOLD to put B on hold. A gets another line. A calls C, C picks up call. A press CONF to put B and C in 3 way conference.
11 3 Way Transfer A calls B, B picks up. A press HOLD to put B in hold. A gets new line. A calls C, C picks up call. A press CONF to put B and C in 3 way conference. A hang up the call, B and C are in call.
12 Call Park/Pickup (requires PBX support)
A calls B, B picks up call. B press HOLD and TRANSFER and dials extension 700. PBX gives B a new number, e.g 701. B hang up the call. B goes to another Phone and dials the assigned new number, B and A in call again.
13 Check VoiceMail A's Phone's VMS is light. A calls 1603 to retreive the voice mail. Or A calls 1604 and dial the user extension and password to retreive the voice mail.
14 Call Forward Press FWD and to enable, press FWD again to disable. Forward number can be set in LCD menu or WEB GUI.
15 Do Not Disturb Press DND to enable, press DND again to disable
Confidential and Proprietary, Eacome Inc. 2008
Login to the Phone’s WEB GUI
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Use default information to login to phone’s web GUI
User name: rootPassword: test
Use default information to login to phone’s web GUI
User name: rootPassword: test
Please note the correct web server address is http://[ip phone address]:9999
Please note the correct web server address is http://[ip phone address]:9999
Confidential and Proprietary, Eacome Inc. 2008
WEB GUI Guide
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EIP308’s firmware version informationEIP308’s firmware version information
EIP308’s configuration item menuEIP308’s configuration item menu
Confidential and Proprietary, Eacome Inc. 2008
Set Network Parameter
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Network configuration items, see user guide for more details
Network configuration items, see user guide for more details
WAN and LAN port can be chosen to work in NAT or bridge mode,
WAN and LAN port can be chosen to work in NAT or bridge mode,
WAN side supports Fixed IP DHCP clientPPPoE
WAN side supports Fixed IP DHCP clientPPPoE
Confidential and Proprietary, Eacome Inc. 2008
Save and Apply Changes
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Please remember to save changes every time you make changes to the settings, after saving the phone will automatically restart to make change effective
Please remember to save changes every time you make changes to the settings, after saving the phone will automatically restart to make change effective
Confidential and Proprietary, Eacome Inc. 2008
SIP Configuration
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EIP308 supports 3 SIP realms each can have individual SIP server setup, e.g. 3 different service providers
EIP308 supports 3 SIP realms each can have individual SIP server setup, e.g. 3 different service providers
Standard SIP registration information, don’t forget to enable account
Standard SIP registration information, don’t forget to enable account
Message Waiting Indicator enable for voice mail serviceMessage Waiting Indicator enable for voice mail service
Confidential and Proprietary, Eacome Inc. 2008
Auto Configuration
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EIP308 supports automatically configure the phone based on phone’s MAC address through HTTP, FTP and TFTP protocols
EIP308 supports automatically configure the phone based on phone’s MAC address through HTTP, FTP and TFTP protocols
Confidential and Proprietary, Eacome Inc. 2008 20
EIP308 supports automatically software and firmware upgrade through HTTP, FTP and TFTP protocols
EIP308 supports automatically software and firmware upgrade through HTTP, FTP and TFTP protocols
Confidential and Proprietary, Eacome Inc. 2008
Other Phone Features
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Other phone features such as call forwarding, time server, handset/speaker volume and gain, dial plan and alarm clock can be set using phone features menu
Other phone features such as call forwarding, time server, handset/speaker volume and gain, dial plan and alarm clock can be set using phone features menu