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 Telecommunications Service

Provides basic voice service for free

Information Service

Provides enhanced communication service that involves data

storage/processing i.e. Internet access, voice mail… 

wo Worlds

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• Supports both the Voice and Data

• Call Routing

•  Integrates other media like Video, Electronic

White Board

• Flexibility

• Reliable Services

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IMPLEMENTATION MODEL

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VoIP Architectures

• PC to PC

Internet

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VoIP Architectures

• Phone to Phone via the Internet

Internet

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VoIP Architectures

• Phone to Internet to Gateway to PSTN

Internet

GATEWAY

PSTN

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Alternative VoIP Architectures

• PSTN to Gateway to Internet to Gateway

to PSTN

Internet

GATEWAYGATEWAY

PSTN PSTN

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VoIP Examples

• Xbox Voice

• Windows messenger

• AOL Instant Messenger

• Motorola Phone Adapter (Vonage)

• Cisco Phone

• Cox Cable in Hampton Roads, Virginia

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Company/Developer: Palosanto Solutions

OS family: GNU/Linux

Source model: Free and open sourcesoftware

Kernel type: Monolithic (Linux)

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Elastix is an open source Unified Communications Server software that

brings together IP PBX, email, IM, faxing and collaboration functionality. It

has a Web interface and includes capabilities such as a Call Center

software with predictive dialing.

The Elastix functionality is based on open source projectsincluding Asterisk, Hyla Fax, Openfire and Postfix. Those packages

offer the PBX, fax, instant messaging and email functions, respectively. It

make an excellent software package available for open source telephony.

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WHY ELASTIX? Elastix has a good support for telephony hardware. It includes drivers

for the major manufacturers like Dinstar ，OpenVox, Digium, Sangoma, Rhino Equipment, Xorcom,

and Yeastar. The most of these drivers are supported through the

zaptel project or modified versions of it. Other drivers are supportedby the mIDSN project and other projects.

Elastix also support other phone brands thanks to

the SIP and IAX protocols that Asterisk implement. These protocols

are based on public available standards. For this reason anymanufacturer can build a product that supports them. Some

supported manufacturers

are Polycom, Atcom, Aastra, Linksys,Snom, and Cisco.

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Elastix include the following communication media

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There are new ways of communication every day and the addition of

features and functionality must be constant. Elastix it’s capable of

establish an efficient environment on an organization with the addition of

many features that allows to integrate other locations of a company to

centralize their business and take it global. A user in a corporation

located in South America shares the same functionalities of another

located in Asia besides having direct internal communication. 

Some of the basic Features of Elastix include:VoicemailFax-to-emailSupport for softphonesWeb Interface Configuration

Virtual conference roomsCall recordingLeast Cost RoutingExtension RoamingCaller IDAdvance Reports

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SOFTPHONE

A softphone is a software program for makingtelephone calls over the internet using a generalpurpose computer, rather than using dedicated

hardware. For registering an extension number youcan use a softphone. The biggest advantage is that itdoes not cost to you (if you use free versions) and it

is easy to use. X-Lite softphone is shown belowwhich can be communicated visually

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The Admin Dashboard –

 The Elastix control centre

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