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eLearning examplesThese are a few of the elearning modules I ran across while I was researching. They reflect a trend toward simulations and scenario practice. None of the examples would be exactly right for CAB training, but are intended to help us imagine how we might develop training of this type.
At the end of each section there is a link to LDTspace, a collaborative workspace where you can post comments and share any ideas you may have.
Use the left/right arrows on your keyboard to navigate.
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The following scenario based training from OXFAM allows the user to select different “clients” (in this case farmers and merchants who face hunger and poverty). For each client, the user can view circumstances and select from the choices they face as they try to stay afloat. There are also opportunities to view supporting information
OXFAM
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Oxfam 1
The user selects each client for a brief overview of the case study
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Oxfam 2
The user then sees an overview of the client’s circumstances. Green text links to background information relevant to the client’s case. Other information, such as the map, can
have its own interactivity.
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Oxfam 3
The scenario presents actions the client might take, and then follows through on the possible consequences of those actions. The green links and side bar continue to present background and related information.
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This training uses a simple branching techniques that we could create in Lectora.
xxx
Share your thoughts on the LDTspace wiki
Look at the full training on OXFAM’s site NB: Oxfam seems to move this around their site from time to time, so if you get a page not found error, enter “A Seat at the Table” into their search box.
Oxfam: How we might use it
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This training allows learners to practice interviewing techniques.
The object of the training is to find the right questions to ask, in the right order, in order to correctly identify the client’s circumstances and needs.
AZURE interview practice
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Azure 1
This scenario based training from OXFAM allows the user to select different “clients” (in this case farmers and merchants who face hunger), to view their
circumstances and some of the choices they face as they try to stay afloat.
In this elearning, your goal is to ask the correct questions in order to identify the profile, in this case the type of holiday the caller (Mr Sullivan) wants.
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Azure 2
Depending on the question you chose, you get guidance in the form of a tip or acknowledgment, and a positive or negative response from from your client.
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Azure 3
Once you have the correct profile, you select the most appropriate of several options, in this case four possible cruise holidays. Depending on which you select, you get feedback and further guidance.
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Azure: How we might use itThis type of training could be developed from the case studies we’re already using. The options for learners could be xxx
Share your thoughts on the LDTspace wikiFor information about using wikis, go here.
Look at the full training on Suddenly Smart’s site
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This training allows learners to practice interviewing techniques. This game makes use of branching to simulate what might happen in an interview. It’s quite plain, but xxx
CRIME SCENE GAME interview practice
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Crime 1
The left hand pane describes the situation as the interview progresses, the right hand pane gives you options for what you might say or ask.
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Crime 2
You choose a question to begin the interview, then the left hand pane changes to show the interviewee’s response.
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Crime 3
You choose a question to ask, then the left hand pane changes to show the interviewees response.
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Crime 4
Depending on the question you choose to ask, the interview progresses smoothly or breaks down. The choice “I need to ask you a few specific questions” brings you back to the main question list until the question you ask elicits useful information. In this case the correct question was, “What kind of physique or build did the robber have?”
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Crime 5
The simulation leads you through a series of questions that encourage the client to analyse their situation more completely.
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Crime 6
Once you think you have enough information to solve the crime, you are given choices of possible suspects. The red link reveals more information about each suspect so you can match what you know to the suspect vital statistics.
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Crime 7
The same game with audio and slightly horrifying graphics. The results from testing the two approaches indicated that the text version worked better as a learning exercise, and users found it annoying to have to wait for audio to play.
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Crime Scene: How we might use it
Xxx
Share your thoughts on the LDTspace wikiFor information about using wikis, go here.
Look at the full training on Horton’s site
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This training allows learners to practice dealing with common HR problems. The goal is to chose a response to the problem that maximizes the productivity of the whole department.
MANAGING PRODUCTIVITY
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Productivity 1
The user selects each employee for a brief overview of the problem
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Productivity 2
Clicking on each employee will provide further information about their employment history, and offer a choice of actions to take.
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Productivity 3
Depending on which actions you chose to take, you get positive and/or negative feedback
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Productivity: How we might use it
Xxx
Share your thoughts on the LDTspace wikiFor information about using wikis, go here.
Look at the full training on Allan Interaction’s site
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This training introduces the learner to the six steps of the Motorola Sales Process and the best practices of each step.
MOTOROLA SALES PROCESS
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Motorola 1
You first learns the steps
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Motorola 2
You then click on a question mark along the bottom to see a particular practice, then match that practice with the correct step.
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Motorola3
After you match a practice with a step, you get yes or no feedback.
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Motorola4
The Practice Scenario is delivered with audio and graphics. You evaluate how well the agent follows the best practices you have just learned.
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Motorola5
After clicking the “sounds good” or “headed for trouble” button, you get feedback about whether your choice is correct, then you select the best practice for the situation.
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Motorola6
Then the scenario replays showing the agent using best practice. The Test Scenario works the same way, but records your score.
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Motorola : How we might use it
Xxx
Share your thoughts on the LDTspace wikiFor information about using wikis, go here.
Look at the full training on Allan Interaction’s site
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MISCELLANEOUS other samples
Share your thoughts on the LDTspace wikiFor information about using wikis, go here.
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Jeopardy
Jn this game modeled after the TV quiz show “Jeopardy”, the user clicks each question and earns points for giving a correct answer.
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Oxfam
Azure Cruise Selection
Crime Scene Game
Managing Productivity
Motorola Sales Process
Miscellaneous