1

Electricity and delivery model is changing

Historical Utility Delivery

Customer Energy Service Providers

Policy and technology are shrinking the distance between supply and demand of electricity.

Political and

Technological forces

Traditional utilities are losing customer relationships. The utility of the future should endeavor to provide these services.

2

Making the Transition from Utility toIntegrated Energy Service Provider

Time

Inve

stm

ent Poles and Wires

Customer Energy Services

Generation

Utility Integrated Energy Service Provider

Integrated Smart Home/Business

3

GMP Financing

Weatherization

Futu

re

Pote

ntial

GM

P So

lar

Efficiency Vermont Rebates

GMP Billing/

Automation

• Bundle a whole home/business energy solution through key partnerships. • Garner new revenue from equipment financing and partner fees• Create customer “stickiness” through deeper involvement and commitment

4

Energy Homeof the Future