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ELECTRONIC MEDICAL RECORDS SOFTWAREAugust 2017
CONTENTS4678
3339
Introduction
Defining EMR Software
The Quadrant
EMR FrontRunners Index
Runners Up
Methodology Basics
FRONTRUNNERS9 AntWorks Healthcare
10 Kareo Clinical EHR
11 Centricity Practice Solution
12 Practice Fusion
13 Electronic Medical Assistant
14 AdvancedMD
15 MediTouch
16 Prime Suite
17 NueMD
18 NextGen Healthcare
19 CareCloud Suite
20 EpicCare
21 IntelligentMedicalSoftware
22 PrognoCIS
23 drchrono EHR
24 athenaClinicals
25 Sevocity
26 Praxis EMR
27 CompulinkAdvantage
28 AmazingCharts
29 SOAPware
30 RxNT Suite
31 EHR 24/7
32 ChartLogicEMR
4A U G U S T 2 0 1 7
INTRODUCTION
This FrontRunners analysis is a data-driven assessment identifying products in the Electronic
Medical Records software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.
In the Electronic Medical Records FrontRunners graphic, the Capability axis starts at 2.70 and ends at 4.10, while the Value axis starts at 3.00 and ends at 4.20.
To be considered for the Electronic Medical Records FrontRunners, a product needed a minimum of 20 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.
I N T R O D U C T I O N
5A U G U S T 2 0 1 7
Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.
QUADRANT CATEGORIES:
» Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
» UpperLeft=Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
» LowerRight=Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
» LowerLeft=Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.
6A U G U S T 2 0 1 7
Electronic Medical Record (EMR) software automates the clinical operations of health care
providers, providing digital storage of patient charts, demographics, histories, medications, test results and more.
Software Advice’s FrontRunners quadrant is focused on the North American ambulatory EMR market. We identify this set of core capabilities for the EMR category: charting/patient records, order entry, decision support, automated coding assistance, care plans, reporting/analytics and ONC-ATCB certification, as well as at least one of the following: clinical interoperability or a patient portal.
In addition, we identify several related features that medical practices purchasing EMR software may also need or wish to consider: patient scheduling, medical billing, claims scrubbing, claims management, e-prescribing, handwriting recognition, patient eligibility checks, statements and collections and voice recognition.
DEFINING EMR SOFTWARE
7A U G U S T 2 0 1 7
THE QUADRANT
All products that qualify as FrontRunners are top performing
products in their market.
8A U G U S T 2 0 1 7
EMR FRONTRUNNERS INDEX
9 AntWorks Healthcare
10 Kareo Clinical EHR
11 Centricity Practice Solution
12 Practice Fusion
13 Electronic Medical Assistant
14 AdvancedMD
15 MediTouch
16 Prime Suite
17 NueMD
18 NextGen Healthcare
19 CareCloud Suite
20 EpicCare
21 IntelligentMedicalSoftware
22 PrognoCIS
23 drchrono EHR
24 athenaClinicals
25 Sevocity
26 Praxis EMR
27 Compulink Advantage
28 Amazing Charts
29 SOAPware
30 RxNT Suite
31 EHR 24/7
32 ChartLogic EMR
9
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDANTWORKS HEALTHCARE
QUADRANT PLACEMENT: LEADERS
4.02 4.11
4.70 4.08
3.15 4.15
3.40 5.00
2.90 3.90
3.53 1.80
5.00 4.60
3.40
2.60
3.10
10
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDKAREO CLINICAL EHR
QUADRANT PLACEMENT: LEADERS
3.81 3.87
3.88 3.32
3.50 4.42
4.40 4.20
2.60 4.80
3.98 4.90
4.20 4.20
4.30
3.80
3.60
11
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARD
CENTRICITY PRACTICE SOLUTION
QUADRANT PLACEMENT: LEADERS
3.69 3.88
3.75 3.20
3.00 4.55
2.20 4.90
3.80 3.60
4.28 3.90
4.90 5.00
5.00
2.20
5.00
12
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDPRACTICE FUSION
QUADRANT PLACEMENT: LEADERS
3.43 4.02
3.76 3.45
2.00 4.60
2.20 4.70
1.80 4.10
4.20 4.70
4.70 4.70
3.80
3.60
4.70
13
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARD
ELECTRONIC MEDICAL ASSISTANT
QUADRANT PLACEMENT: PACESETTERS
3.87 3.54
4.32 3.76
3.00 3.32
1.20 3.30
4.80 3.20
3.85 3.30
3.30 3.40
4.10
4.90
3.10
14
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDADVANCEDMD
QUADRANT PLACEMENT: LEADERS
3.59 3.81
3.80 3.22
3.20 4.40
2.20 4.30
4.20 4.60
3.58 4.60
4.30 4.30
4.40
3.70
1.90
15
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDMEDITOUCH
QUADRANT PLACEMENT: MASTERS
3.40 3.89
4.13 3.67
2.00 4.12
2.20 3.70
1.80 4.90
3.33 5.00
3.70 3.70
2.70
4.10
2.80
16
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDPRIME SUITE
QUADRANT PLACEMENT: LEADERS
3.62 3.62
3.86 3.38
3.25 3.87
1.90 4.40
4.60 3.80
3.50 1.80
4.40 4.40
4.60
3.30
1.70
17
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDNUEMD
QUADRANT PLACEMENT: LEADERS
3.52 3.70
4.39 3.77
2.85 3.63
4.40 3.30
1.30 4.70
2.48 3.30
3.30 3.60
2.10
2.30
2.20
18
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDNEXTGEN HEALTHCARE
QUADRANT PLACEMENT: LEADERS
3.59 3.63
3.62 3.14
3.50 4.12
3.40 4.80
3.60 3.70
3.63 1.80
4.80 4.80
4.70
2.30
2.70
19
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDCARECLOUD SUITE
QUADRANT PLACEMENT: PACESETTERS
3.79 3.30
3.97 3.31
3.75 3.28
3.40 3.20
4.10 4.30
3.48 2.80
3.20 3.10
3.70
4.40
2.60
20
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDEPICCARE
QUADRANT PLACEMENT: MASTERS
3.26 3.73
4.00 3.51
1.30 3.95
1.60 4.60
1.00 1.00
3.75 3.70
4.60 4.90
4.90
3.20
2.30
21
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARD
INTELLIGENT MEDICAL SOFTWARE
QUADRANT PLACEMENT: PACESETTERS
3.73 3.22
4.56 3.85
3.10 2.58
3.40 2.40
2.80 1.60
2.70 4.30
2.40 2.40
3.90
2.60
1.90
22
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDPROGNOCIS
QUADRANT PLACEMENT: PACESETTERS
3.56 3.30
4.08 3.35
3.10 3.25
4.40 2.60
1.80 4.40
2.98 4.70
2.60 2.60
3.60
2.90
2.80
23
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDDRCHRONO EHR
QUADRANT PLACEMENT: PACESETTERS
3.70 3.08
4.07 3.52
3.15 2.65
3.40 2.20
2.90 4.20
3.50 3.10
2.20 2.10
3.10
4.30
4.40
24
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDATHENACLINICALS
QUADRANT PLACEMENT: PACESETTERS
3.45 3.29
3.76 3.17
2.30 3.40
2.20 2.70
2.40 5.00
4.00 4.40
2.70 2.80
4.80
4.40
4.10
25
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDSEVOCITY
QUADRANT PLACEMENT: PACESETTERS
3.42 3.28
4.34 3.89
2.45 2.67
1.00 2.80
3.90 3.20
2.58 1.80
2.80 2.70
1.60
1.80
4.10
26
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDPRAXIS EMR
QUADRANT PLACEMENT: PACESETTERS
3.64 3.05
4.87 4.14
3.50 1.95
2.20 1.90
4.80 3.10
1.30 1.00
1.90 1.90
1.30
1.00
1.00
27
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDCOMPULINK ADVANTAGE
QUADRANT PLACEMENT: CONTENDERS
3.31 3.37
3.95 3.32
2.55 3.42
2.20 3.60
2.90 3.40
2.78 3.30
3.60 3.30
2.40
3.40
1.70
28
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDAMAZING CHARTS
QUADRANT PLACEMENT: CONTENDERS
3.19 3.48
3.65 3.28
2.85 3.68
4.40 3.90
1.30 2.40
2.60 3.70
3.90 4.10
2.90
2.60
1.00
29
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDSOAPWARE
QUADRANT PLACEMENT: CONTENDERS
3.19 3.42
4.10 3.62
2.35 3.22
3.40 3.80
1.30 1.00
2.20 3.10
3.80 3.80
2.30
1.70
1.00
30
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDRXNT SUITE
QUADRANT PLACEMENT: CONTENDERS
3.40 3.02
4.50 3.77
2.40 2.27
2.20 2.30
2.60 2.80
2.20 1.80
2.30 2.20
2.20
1.90
2.40
31
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDEHR 24/7
QUADRANT PLACEMENT: CONTENDERS
2.97 3.40
3.53 3.08
1.30 3.72
1.60 4.10
1.00 2.10
3.53 4.20
4.10 3.90
2.80
3.80
3.40
32
The scores below are based on numeric value between 1 and 5.
CAPABILITY VALUE
Capability User Rating Value User Rating
Functionality Breadth Adoption Score
Features Customer Base
Integrations Reviews Volume
Confidence Score Google Searches
Customer Base Skills Base
Employee Base
Customer Growth
Employee Growth
A U G U S T 2 0 1 7
FRONTRUNNERS SCORECARDCHARTLOGIC EMR
QUADRANT PLACEMENT: CONTENDERS
3.20 3.04
4.25 3.59
2.35 2.48
3.40 3.10
1.30 1.30
1.98 1.00
3.10 3.20
1.90
1.90
1.00
33A U G U S T 2 0 1 7
Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately
not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
RUNNERS UP
75health
A.I.med
AbelMed
Absolute EMR
AccuMed
AccuPoint
ACOM Health RAPID Software
Acuitas activEHR 2.0
Adaptamed EMR
Advanced Health Management Systems (AHMS)
AdvantaChart
AgencyCore
AgilityEH
AllegianceMD
AllMeds EHR
AlloFactor
Allscripts EHR
AlphaFlex
Appointik
AppointMate
AppointmentPlus
Aprima EHR
ArbiMed Inventory
Aria
Autumn8
AxisCare
Azalea Health
AZZLY
BackChart
BestNotes
BestoSys
bestPT
BlueEHS
BlueStrata EHR
34A U G U S T 2 0 1 7
BonafideSoftware
BreezyNotes EHR
BrickMedOffice
CabMD
CAM
Care360
CaregiverDesktop EHR
CareLogic Enterprise
CareRecord
CentralReach
Centricity EMR
CernerPowerChartAmbulatory EHR
Cerner Specialty Practice Management
CGM Clinical
CGMwebEHR
ChARM EHR
Chiro QuickCharts
ChiroFusion Complete Practice Management
ChiroSpring
ChiroSuiteEHR
CLARIFIRE ROUNDS
Clicktate
Clinic Essentials
Clinicaid
Clinicea
ClinicGate
ClinicMind
ClinicSource
ClinicsPro
ClinicTracker Connect
CloudPital
CoCENTRIX Coordinated CarePlatform
CodoniXnotes
CounSol.com
CPSI EHR
Criterions Medical Suite
Crystal Practice Management
CureMDPlatform
Cyclops Eye Care Records
Denticon
DentisoftOffice
DermaTechPlus
DeVero
digiChart OB/GYN
DOCISS EMR
DocMate
Docta
DoctorConnect
DoctorsoftEHR
DocuRehabSoftware
DocuTAP
DOX Podiatry
Dr Cloud EMR
RUNNERS UP
35A U G U S T 2 0 1 7
RUNNERS UP
DrFirst Rcopia-MU
Drs Enterprise
DrsMagic
e-MDs Chart
E-Med Practice
E-Z BIS
EasyDoc EMR
eClinicalWorks
eDocComply
eHospital Systems
EHR YOUR WAY
Elation Health
ElationEMR
EMedPro
Empathic
EMR-Bear
EMRx
EncounterPRO
EncounterWorks
Entrada Mobile EngagementPlatform
Epitomax
Epocrates
eRecord
Essentia EMR
eTherapyDocs
eTHOMAS
Exscribe EHR
EyeBase
Eyecom3
EyefinityEHR
EyeFormatics EMR
EyePegasusEHR
EzMedPro
EZnotes
FORCE Therapeutics
FreeDOM MD
GalacTek ECLIPSE
GalenMD.Ai
gEHRiMed
Genesis Chiropractic Software
gGastro
HARMONY Medical
Harris CareTracker
Health Data Archiver
Health.NET
Healthpac
Healthquest by MicroQuest
HealthTec Trilogy
Hello Health
Henry Schein MicroMD
ICANotes
IDEXX Neo
iDoc by iMedicWare
ifaEMR
Igea HHC
IKAT G3
36A U G U S T 2 0 1 7
RUNNERS UP
iKnowMedGeneration2by McKesson Specialty
Imobile Clinic
In Touch EMR
Inception
InputHealth
InsightEMR
Insta HMS
InSync EMR
IOPracticeware
iPatientCare EHR
Iridium Suite
iSALUS EHR
iSNAP
iTherapy Process
KASA EMR
KeyChart
Kipu Systems
KORVUE Cosmedic
LeonardoMD Renaissance
Levin EHR
Lightning Bolt
LiveHealth
LytecMD
MacPractice 20/20
MacPractice DC
ManagementPlus
MaximEyes
MCIS Clinicals
McKesson Practice Choice
McKesson Practice Partner
MD Logic World Wide EHR
MDConnection
MDoffice
MDsuite
Med+DBase
MedBillit
MedClarity
MEDENT
Medesync
MedEvolve
MedEZ
MedFlowEHR
Medgen EHR
Medical Mastermind
Medical Necessity
Medicfusion
MedicsDocAssistant EHR
MediDocs
MediGraph Suite
MedInformatix
Medios EHR
MedisoftClinical
MEDITECH EHR
Mediware
MedLedger
MedLook
MedSymPM
37A U G U S T 2 0 1 7
RUNNERS UP
MedWorxs Evolution
Mercury Medical
meridianEMR
MindLinc EMR
MOSAIQ
MphRxForward
MPM by eMedical Systems
myClinic2u
myEvolv by Netsmart
nAbleMD
Netsmart Insight
Netsmart myAvatar Suite
NEXconnex
NexTech EMR & PM
NextGen
NextStep
Nexus EHR
Nightingale
Notation Matrix
NowMD
OD Link
OD Online
OfficePro
OmniMD EMR
OMS EHR
One Touch EMR
OnlineMedicalOffice
OpenEMR by Open Med Practice
Optima Therapy
OptimisPT
Optum Physician EMR Suite
Oscar EMR by Oscar McMaster
PatientClick Suite
PatientNOW
PayDCChiropracticSoftware
PCArchiver
Penelope by Athena
PetalMD
PetalMD Medical Scheduling
Phoenix Ortho EHR
PhraseExpander
Picasso
PIMSY Mental Health EHR
Planetrehab
Power2Practice
poweredMD
Practice Director EHR
Practice EHR
Practice Expert
PracticePerfectEMR
Practice-Web
PracticeStudio
PracticeSuite
Procentive
Provet Cloud
ProviderSuite
38A U G U S T 2 0 1 7
PsychConsult Provider
PT Practice Pro
Pulse EHR
QGenda
QkNotesforProviders
Qualio
QuickPractice
ReDoc Suite
ReLiMed
RevFlow
RevolutionEHR
Rosemark
ScheduleVIEW
Scribe Complete
ScriptSure
SeriousMD Doctors
Shrinkrapt
SilverTree
SimplePractice
Simplybook.me
SmartFlowSheet
SmartCare by Streamline
Sollus Clinics
SOSOfficeManager
SpringCharts EMR
Square Appointments
SRS Essentials and SRS EHR
SupraMed
Synerion
Systems4PT
The Complete Exam
TheDigitalOffice
The Practice
TheraManager
Therapy Appointment
Therapy Partner
TherapyCharts
TherapySource
TherasoftOnline
TM3
TotalMD
TouchHealth
Ultra Charts
uniwideHIMS
Valant Behavioral Health EHR
VaultMR
VelociDoc by Practice Velocity
VEPRO PACS EMR
Vitera Intergy PM
WEBeDoctor
WebEHR
Webmedy
Welligent EHR
WonderDoc
WriteMD
WritePad
WritePad EMR by 1st Provider’s Choice
WRS Health
RUNNERS UP
39A U G U S T 2 0 1 7
The FrontRunners methodology assesses and calculates a score for products on two primary
dimensions: Capability on the x-axis and Value on the y-axis.
THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on the product’s functionality.
» End-user ratings of one to five stars on the product’s ease of use.
» End-user ratings of one to five stars on the product’s customer support.
» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.
» A score, relative to other products in the market, representing the number of other products that integrate with it.
METHODOLOGY BASICS
M E T H O D O L O G Y B A S I C S
40A U G U S T 2 0 1 7
THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:
» End-user ratings of one to five stars on overall satisfaction with the product.
» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
» End-user ratings of one to five stars on how likely they are to recommend the product to others.
» A score, relative to other products in the market, for the size of the product’s customer base.
» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).
» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.
» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.
M E T H O D O L O G Y B A S I C S
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Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.
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