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Electronic Staff Record Using ESR for a Productive Workforce Nick Adcock – Senior Development Advisor
Electronic Staff Record
Using ESR for a Productive Workforce
Nick Adcock – Senior Development Advisor
Using ESR for a Productive Workforce
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
HREmployment
Checks
Occupational Health
Recruitment
Payroll
Pensions
Benefits & Deductions
Self Service
Manager
Employee
Interfaces
GMC/NMC
Integrated ID Management
eRecruitment
Occupational Health
Deanery
BACS
Time and Attendance
Pensions
Manage my Absence• Request Leave• View Calendar
Manage my Career• Appraisals• Compliance• Qualifications• Learning
View my PayslipUpdate Personal Details
• Address• Name• Contacts
Employee – What can I do with Self Service?
Approve changes• Personal Details• Qualifications• Training requests• Leave requests
Manage Workforce• Change Hours• Hire Applicants• Change Job
Appraise Employees
Manager – How does Self Service help me?
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
Absence Management in ESR
Comprehensive Absence informationTrigger notificationsManager and Employee Absence CalendarFull suite of reports
• Bradford Factor• % Sickness
Rates• Long Term Sick• Absence Record
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
Assurance Management in ESR
Competency• Job related
requirements• Individual
competency profiles
• Compliance MatrixAppraise EmployeesEmployment ChecksLearning & Development
• e-learning• Classroom based
Reporting
Supporting Organisations with ESR
• National Support
– NHS Central Team
– Account Manager Team
– National Catalogue of 100% free e-Learning inc.Statutory and Mandatory content
What can ESR do for you as a HR Director?
Experiences at the Countess of Chester Hospital NHS Foundation Trust
About Me
Susan Young Director of HR & Organisational Development
The Countess of Chester Hospital NHS Foundation Trust
Our Vision: Care at its BestStrategic Objectives
• Providing the best possible patient experience
• Efficiency in delivering services
• Listening to our customers
• Pushing boundaries
• People at their best
Healthcare People Management Association 2012 Runner Up for Best Practice and
Innovation using ESR.
About The Team
ESR within the Countess of Chester Hospital NHS Foundation Trust
Utilising ESR For Workforce Planning
Utilising ESR for Assurance
How ESR can support the financial challenge?
Utilising ESR in the future at the Countess of Chester
ESR within the Countess of Chester Hospital NHS Foundation Trust
CORE HR
DATAWAREHOUSE
INTERAUTHORITYTRANSFER
INTERFACES
LOCALREPORTS
LEARNINGMANAGEMENT
PAYROLL
RECRUITMENTWORKSTRUCTURES
TALENTMANAGEMENT
SELF-SERVICE
IDENTITYMANAGEMENT
“(ESR is) Much easier than previous systems and also the
process is a lot quicker. Previously you would have to wait for the HR forms to be signed by different individuals then passed
to finance etc. and then you would need to chase to ensure the forms had been processed.
Now you receive an instant notification and also updates with
any issues.”
Adele Cartwright (2012) ESR Manager Self-Service User
Utilising ESR for Workforce PlanningWorkforce
Information Booklet updated quarterly
Detailed Workforce Plan combines ESR Data with Divisional
evidence
Supports Business Plan development
within Divisions
Utilising ESR for Workforce Planning
One system for consistent HR &
Payroll data
Data readily available & linked to
establishment information held by
Finance
Monthly Board Reports
Manager & Administrator Self
Service Access
Utilising ESR for Assurance
Emergency Department Team 21
Utilising ESR for Assurance
Assurance required around the Francis
reportNHS Litigation
Authority (NHSLA) / Care Quality CommissionFreedom of
Information (FOIs) Requests
Manager & Administrator Self
ServiceMonthly Learning & Development Data
issued to Managers / Pre-employment
checksWealth of information
to respond to FOIs
Utilising ESR for Assurance
Emergency Department Team
How ESR can support the financial challenge?
• Cost Reduction Strategy (CRS) &
workforce data• Bank & Agency
Usage / Spend• HR & Wellbeing Business Services
– collaboration using ESR as a single system
Utilising ESR in the Future
Employee Self Service to support appraisals &
training
Link the People Strategy with Workforce
Information & Data from ESR – Board Reporting
changes
Maximise our use of the system to provide
workforce assurance & support the delivery of financial challenges
Thank you
Susan YoungDirector of HR and OD
