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Florida Courts Technology Commission Meeting FCTC Action Items/ Summary of Motions May 8-9, 2012 A meeting of the Florida Courts Technology Commission was held at the Orange County Courthouse in Orlando, Florida on May 8-9, 2012. The meeting convened at 1:00 P.M. on the first day, Chair Judge Judith Kreeger presiding. Members of the Commission in attendance Judge Judith L. Kreeger, Chair, 11 th Circuit Paul Regensdorf, Esq., Jacksonville Judge George S. Reynolds, 2 nd Circuit Murray Silverstein, Esq., Tampa Ken Nelson, CTO, 6 th Circuit Judge Scott Stephens, 13 th Circuit Ted McFetridge, Trial Court Administrator, 8 th Circuit Judge C. Alan Lawson, 5 th DCA David Ellspermann, Clerk of Court, Marion County Jannet Lewis, CTO, 10 th Circuit Dennis Menendez, CTO, 12 th Circuit Judge Lisa Taylor Munyon, 9 th Circuit Mary Cay Blanks, Clerk of Court, 3 rd DCA Judge Stevan Northcutt, 2 nd DCA Thomas Genung, Trial Court Administrator, 19 th Circuit Laird A. Lile, Esq., Naples Karen Rushing, Clerk of Court, Sarasota County Judge Robert Hilliard, Santa Rosa County Charles C. Hinnant, Ph.D., Florida State University Thomas Woods, Tallahassee Barbara Dawicke, Trial Court Administrator, 15 th Circuit OSCA and Supreme Court Staff in attendance Alan Neubauer Lisa Goodner Chris Blakeslee Candace Causseaux Tom Hall, Clerk of the Supreme Court Lakisha Hall Other Attendees Steve Shaw, CTO, 19 th Circuit Fred Buhl, CTO, 8 th Circuit Craig Van Brussel, CTO, 1 st Circuit Jon Lin, CTO, 5 th Circuit Sunil Nemade, CTO, 17 th Circuit Craig McLean, CTO, 20 th Circuit Walt Smith, Trial Court Administrator, 12 th Circuit Karl Youngs, Manatee County Clerk’s Office Chips Shore, Clerk of Court, Manatee County Levi Owens, ePortal Administrator, Florida Ken Kent, Executive Director, Florida Association of Association of Court Clerks & Comptrollers Court Clerks & Comptrollers Bob Inzer, Clerk of Court, Leon County Melvin Cox, Director of Information Technology, Florida Henry Sal, Computing Systems Innovations Association of Court Clerks & Comptrollers Brian Murphy, Mentis Technology Victor Lee, Computing Systems Innovations Dave Johnson, Mentis Technology Ann Kirkbride, Mentis Technology Appendix C-1 Electronically Filed 10/09/2013 02:32:15 PM ET RECEIVED, 10/9/2013 14:33:40, Thomas D. Hall, Clerk, Supreme Court
Transcript
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Florida Courts Technology Commission Meeting FCTC Action Items/ Summary of Motions May 8-9, 2012 A meeting of the Florida Courts Technology Commission was held at the Orange County Courthouse in Orlando, Florida on May 8-9, 2012. The meeting convened at 1:00 P.M. on the first day, Chair Judge Judith Kreeger presiding. Members of the Commission in attendance Judge Judith L. Kreeger, Chair, 11th Circuit Paul Regensdorf, Esq., Jacksonville Judge George S. Reynolds, 2nd Circuit Murray Silverstein, Esq., Tampa Ken Nelson, CTO, 6th Circuit Judge Scott Stephens, 13th Circuit Ted McFetridge, Trial Court Administrator, 8th Circuit Judge C. Alan Lawson, 5th DCA David Ellspermann, Clerk of Court, Marion County Jannet Lewis, CTO, 10th Circuit Dennis Menendez, CTO, 12th Circuit Judge Lisa Taylor Munyon, 9th Circuit Mary Cay Blanks, Clerk of Court, 3rd DCA Judge Stevan Northcutt, 2nd DCA Thomas Genung, Trial Court Administrator, 19th Circuit Laird A. Lile, Esq., Naples Karen Rushing, Clerk of Court, Sarasota County Judge Robert Hilliard, Santa Rosa County Charles C. Hinnant, Ph.D., Florida State University Thomas Woods, Tallahassee Barbara Dawicke, Trial Court Administrator, 15th Circuit OSCA and Supreme Court Staff in attendance Alan Neubauer Lisa Goodner Chris Blakeslee Candace Causseaux Tom Hall, Clerk of the Supreme Court Lakisha Hall Other Attendees Steve Shaw, CTO, 19th Circuit Fred Buhl, CTO, 8th Circuit Craig Van Brussel, CTO, 1st Circuit Jon Lin, CTO, 5th Circuit Sunil Nemade, CTO, 17th Circuit Craig McLean, CTO, 20th Circuit Walt Smith, Trial Court Administrator, 12th Circuit Karl Youngs, Manatee County Clerk’s Office Chips Shore, Clerk of Court, Manatee County Levi Owens, ePortal Administrator, Florida Ken Kent, Executive Director, Florida Association of Association of Court Clerks & Comptrollers

Court Clerks & Comptrollers Bob Inzer, Clerk of Court, Leon County Melvin Cox, Director of Information Technology, Florida Henry Sal, Computing Systems Innovations Association of Court Clerks & Comptrollers Brian Murphy, Mentis Technology Victor Lee, Computing Systems Innovations Dave Johnson, Mentis Technology Ann Kirkbride, Mentis Technology

Appendix C-1

Electronically Filed 10/09/2013 02:32:15 PM ET

RECEIVED, 10/9/2013 14:33:40, Thomas D. Hall, Clerk, Supreme Court

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The meeting began with Judge Kreeger welcoming the commission members and other participants and calling the meeting to order. Judge Kreeger introduced David Ellspermann and Thomas Woods as the two new members of the commission. Judge Kreeger also announced the leadership passing, naming Judge Lisa Munyon as the new chair of the FCTC, effective July 1, 2012. AGENDA ITEM II. Technical Standards Subcommittee Technical Standards Subcommittee Jannet Lewis gave a background on what the technical standards subcommittee had done in the past. The subcommittee developed Standards for Access to Electronic Court Documents and recommends having a statewide security access model. Presently there is a moratorium limiting remote electronic access to public records in all counties except Manatee County. Having a well-defined security access model and policy is essential to: 1) Reduce redundant work on access models throughout the state that may lead to different legal interpretations about levels of access; 2) Allow for a single statewide set of standards and 3) Allow for centralized review and vetting of future changes to maintain a consistent model for all applications. A workgroup convened on April 4, 2012 to compare the various matrices that have been developed by individual clerks, FACC, and OSCA. The workgroup determined that one statewide security access model and policy is feasible, and could be developed from the work completed on existing models. At this meeting, the workgroup identified the following areas that needed further development and review in order for a statewide access model and policy to be successful: 1) Security would start at the case level and then be detailed down to the docket level; 2) Clarify and provide more detail about the authorized roles and other technical requirements to access unredacted information versus redacted versions of images; 3) Provide more detail of the docket information that may be shown if images are not allowed based on current court administrative orders; 4) Create a process that allows a docket type to be assigned to a case level security category; 5) Create minimum standards for redaction identifying what case types and documents require only automated redaction with software and those that also require an additional manual review; 6) Create levels of security for reports; 7) Create a separate security category for warrants and 8) Create levels of security for common federal agencies that request access. The workgroup recommended that an Access Governance Board be established under the FCTC to develop and maintain a consistent statewide access model and policy. This board should also develop a reference guide for a high level overview of the access and associated policies, and web catalog of the security model for application developers. This board should include at least eight members, consisting of a judge, clerk of court, staff attorney, general counsel, clerk IT, CTO, clerk court management and FACC. Judge Robert Hilliard will chair this board. The workgroup also recommended that the Manatee Security Matrix and web catalog be used as the base model for further development of the statewide security model. The workgroup is not yet ready to ask the FCTC to adopt the matrix, but will be soon after the above issues are addressed. AGENDA ITEM III. Report on statewide redaction software Judge Kreeger had asked OSCA staff to explore the possibility of creating redaction software in-house. The Information Systems Services (ISS) department within the OSCA determined that developing the software was beyond the scope of the current ISS staff. Alan Neubauer is working with vendors to find out what software is available. He will begin setting up demonstrations and will negotiate reduced pricing if the

Appendix C-2

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court agrees to use certain vendors. The intent was to make the redaction software available to clerks who do not currently have the funds to individually purchase the software. This will in no way impede or replace the redaction software that some clerks currently utilize. ISS is trying to make the software readily available so that all clerks can provide the redacted documents in a more efficient and effective manner. AGENDA ITEM IV. Moratorium on Remote electronic access to court records Judge Kreeger discussed a letter received from an attorney in the 11th judicial circuit regarding redacting family law cases. According to that letter, the clerk in the 11th judicial circuit said he would have to spend $1.5 million to redact files so that attorneys who are not of record can access both open and closed files. As a result, the clerk has to manually redact the documents and this delays attorneys from receiving the documents in a timely manner (it takes up to three days for the attorney to receive the documents). Chips Shore said he thought the rules changed and allowed attorneys of record to access the unredacted version of the document. In addition, the attorney’s client could send a note to the clerk’s office giving the client’s permission to the clerk to release the documents to the attorney. Karen Rushing said three days to redact information is not unrealistic. Murray Silverstein said the Standards for Access to Electronic Court Documents dealt with access. It was decided that the attorney box in the access standards was too broad. Tom Genung said he thought there was something in the moratorium administrative order that granted attorneys of record access. Paul Regensdorf suggested changing the first sentence in the attorney box under the content column. Motion to add the following language to the Standards for Access to Electronic Court Documents “in cases which the attorney is counsel of record or in which an attorney is authorized by a party” MOTION OFFERED: Judge Lisa Munyon MOTION SECONDED: Jannet Lewis MOTION CARRIED UNANIMOUSLY The attorney block now reads “Access to all records in cases in which the attorney is counsel of record or in which an attorney is authorized by a party except those records sealed/prohibited or expunged by court order, unless access is granted by court order. To all other court records, access to all records except those records listed in Rule 2.420(d)(1) or by court order under Rule 2.420(c)(8), Rule 2.420(e), (f) or (g), or any record sealed/prohibited or expunged by court order. AGENDA ITEM V. Rules Update Paul Regensdorf said case number SC11-399, Rule 2.420 (public access to records) and proposed Rule 2.516 (e-service) are all pending before the Supreme Court awaiting decision. Therefore there was nothing new to report. Judge George Reynolds said the FCTC should advise the Court where the FCTC is in regards to electronic filing before the Commission ask the court to make a decision on the pending rules.

Appendix C-3

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AGENDA ITEM VI. Annual Report to the Supreme Court Judge Kreeger gave an overview of the annual report filed with the Supreme Court on April 1, 2012. The Commission and its subcommittees accomplished a substantial amount of work throughout the past year. AGENDA ITEM VII. ePortal / eFiling update (Authority Board, FACC, etc.) Melvin Cox, Florida Association of Court Clerks and Comptrollers (FACC), reported that much has happened since the last FCTC meeting. FACC continues to work on adding appellate and criminal filings to the ePortal. FACC is working with the Florida Appellate Courts Technology Solution (FACTS) development team on developing the eFiling to eFACTS interface. Appellate filings will be submitted to the eFACTS. The design is in place for web service for criminal filings, which will facilitate batch filings. Testing of the web service should begin about June 1, 2012. To date the primary focus for the ePortal support and rollout has been the implementation of civil divisions. Levi Owens, FACC, gave a report on eFiling “readiness” throughout the state. There was a lot of discussion on what “readiness” means and what “complete” means. Readiness is defined as verifying that the clerk has the capability to accept eFilings and configure them through its network. Paul Regensdorf wanted to know if readiness means that a county can accept and sort documents electronically as well as put the documents in a court file electronically. Melvin Cox responded affirmatively. Karen Rushing said she has spoken to some clerks who said it is going to be really difficult for them to be ready to accept electronic filings through the ePortal. Judge George Reynolds said the FCTC should let the court know where the counties are in regards to eFiling. Tom Hall said the Florida Courts E-Filing Authority Board is in the process of filing a report with the court asking for an exemption with new dates for the percentage of counties that are not ready to eFile. Ted McFetridge said the ePortal is not really “complete” because judges do not have electronic access to documents. Melvin disagreed and said the ePortal is ready from a filer’s perspective. The ePortal is not an entire system, and it is not for case management. Judge Alan Lawson inquired if current appellate systems (iDCA/eDCA) could integrate with the ePortal and Melvin’s response was that the ePortal cannot integrate with old systems. However the ePortal will integrate with eFACTS. Paul asked if “readiness” means that the attorneys who file the documents will have electronic access to those documents from their office. Melvin said in the purest sense “readiness” means taking a file to court and nothing else. Levi said “complete” means the counties have established the capability to accept electronic filings through the ePortal. As of April 30, 2012, twenty-seven counties are using the portal to some degree. Presently there are 2,360 active eFiling users. Approximately 65,000 cases have been filed through the portal and 89,000 documents have been filed through the portal since January 2011. Seventy-five percent of filings through the ePortal are in existing cases while twenty-five percent are in new cases. Paul asked about Santa Rosa county going paperless. Judge Robert Hilliard said SmartBench has integrated with Clericus. All of the judges accepted the system and were anxious to use it. On the first day of deployment with 109 cases on his docket, Judge Hilliard said he did not touch one piece of paper and he has not touched paper since the deployment. Santa Rosa county is completely paperless, in that judges are using the electronic system to view cases. Tom Hall said the Florida Courts E-Filing Authority Board has established a committee to enforce standardization in the ePortal. There are variances in counties even when filing the same type of

Appendix C-4

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case. If a filer is filing a probate case he/she should be asked to provide the same information regardless in which county the filing occurs. Tom Hall gave a status report about when the appellate courts will be ready to accept electronic filings. The Appellate Court Technology Commission (ACTC) approved rollout dates for each appellate court. The rollout will be done in stages. The Supreme Court will be ready to accept electronic filings by June 2012; the 1DCA June 2013; the 2DCA July 2012; the 3DCA October 2012; the 4DCA January 2013 and the 5DCA March 2013. Mary Cay Blanks wanted to know if electronic filing will be completed or beginning on those dates. Tom Hall said these are beginning dates. Karen Rushing said the FACC has announced that they will no longer fund ongoing maintenance of the ePortal after the ePortal is completed. They will commit to funding the ePortal until 2013 and will continue to seek funding from the Legislature; however, they will not be able to fund the ePortal after 2013 if they do not receive additional funding. Judge Kreeger said that FACC had made assurances to the Court that there would be no cost to the court for operating the ePortal. Karen stated the FACC wants to work with the courts, but there is no way the FACC could continue to support the ePortal without additional funding. Lisa Goodner wanted to know if there was a plan going forward past 2013 if funding is not received. Murray Silverstein said there should be registration fees and/or user fees and exceptions can be made for indigent individuals. He suggested that the FCTC should come up with a fee structure and make a recommendation to the Court. Judge Kreeger said the cost-benefit analysis that is in progress should be completed before discussing raising user fees to fund the judicial system. Judge Alan Lawson said Florida has one of the most expensive court systems for users in the United States. Thomas Woods suggested the FCTC should form a tactical campaign to get in front of the Legislature to show them how important the ePortal is and the immediate benefits to the Florida. Tom Hall said Florida is ahead of other states when it comes to technology across all courts. Judge Scott Stephens wanted to know if a judge wanted to electronically file a document whether that filing would have to go through the ePortal or if the judge would file it directly through a document management system. Jannet Lewis said the technical standards subcommittee will need to develop standards to address this issue. AGENDA ITEM VIII. Committee Updates Subcommittee on Access to Court Records Judge Kreeger and Paul Regensdorf said they will contact The Florida Bar regarding further educating lawyers about access to court records. Appellate Court Technology Committee (ACTC) Alan Neubauer reported that the ACTC met via video conference on May 3, 2012. The server refresh is currently taking place. ACTC continues to collaborate with FACC on developing eFACTS. All DCAs are ascertaining how to meet the July 1, 2012 efiling deadline. Mary Cay Blanks said clerks in the trial courts are becoming more anxious about the efiling deadline and preparing records. iDCA/eDCA has been deployed in the 1DCA and 5DCA. In order to inform the clerks of the direction the courts are heading in, the technical standards subcommittee is going to develop standards for internal filing processes such as judges’ orders and pro se filings, as well as define direct and indirect methods and required standards for providing the portal notifications and links for filed information. The clerks will be notified that they will need to adhere to these standards.

Appendix C-5

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Funding Subcommittee In Judge Northcutt’s absence, Chris Blakeslee reported that the OSCA is working closely with the National Center for State Courts (NCSC) to conduct an analysis of the current state of technology in Florida’s courts. The NCSC will provide the OSCA with a draft report in August with a final report due in September. Education & Outreach Subcommittee Murray Silverstein said the judicial education video developed by Paul Regensdorf and Judge Kreeger about Rule 2.420, needs to be distributed to lawyers and judges. Paul said he does not think it is necessary to do the outreach now as judges have not had formal training about Rule 2.420. Murray said in order to be consistent with the theme of uniformity, the best way to outreach the information is thorough the ePortal. Tom Hall agreed that it was a good idea, but believes that any education material which is posted should come from The Florida Bar and the education component could possibly be funded by The Florida Bar. ePortal Subcommittee Judge Reynolds did not have an update to give for the ePortal subcommittee as they have been on hold for some time. TIMS (Trial Court Integrated Management Solution) Subcommittee Judge Scott Stephens gave an overview of the functional requirements document which outlines the minimum standards that a court application processing system should entail. Chris Blakeslee discussed OSCA’s concern about not having internal systems approved. Judge Stephens said it was addressed in the document. Motion to adopt functional requirements document for court application processing system MOTION OFFERED: Ted McFetridge MOTION SECONDED: Paul Regensdorf MOTION CARRIED UNANIMOUSLY Reports Subcommittee Ken Nelson reported to the Commission that the Reports Subcommittee has been diligently working on a survey to be completed in order to verify compliance with the Standards for Electronic Access to the Courts. The survey will be disseminated to the Court Technology Officers in the near future. The survey results will then be distributed to the compliance subcommittee. OSCA will work with the Reports Subcommittee to create a survey as well as a database that maintains the technology data for all circuits. Compliance Subcommittee Judge Lisa Munyon said the compliance subcommittee was tasked with setting up a process for determining compliance with the Standards for Electronic Access to the Courts and initiating a process to enforce compliance. The compliance subcommittee is mostly interested in ascertaining whether legacy systems are going to be “grandfathered” in. It is difficult to develop standards when the subcommittee does not know whether they are dealing with existing systems or only new systems going forward. The subcommittee is awaiting the survey information from the reports subcommittee, TIMS functional requirements for a court application processing system, and the Standards for Access to Electronic Court

Appendix C-6

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documents from the technical standards subcommittee. Little progress can be made until the subcommittee receives this information. After it receives that information, the subcommittee will bring non-compliance issues to the full Commission. Paul Regensdorf said the rules committee is in the process of writing proposed Rule 2.516 which deals with electronic service of pleadings and documents. The primary service rule is Rule 1.080, but it will be moved to Rule 2.516. Paul wants the compliance subcommittee to address local systems that have been developed in various places. Paul is uneasy about having a system that does not allow for e-service. Judge Munyon stated there are many things lawyers exchange among themselves that do not traditionally go through the courts. Paul said systems need to be alike instead of disparate. Paul suggested the compliance subcommittee address the local communication systems that are currently in place. There needs to be guidance for existing and future systems. Walt Smith questioned the language in paragraph 1(a)&(b) of the Memorandum of Understanding (MOU) between OSCA and the FACC. He said that there is confusion about what “unrestricted access” means. Lisa Goodner and Ken Nelson said this means access to local clerk data. However, Ken Kent said it means the court should have access to CCIS. Fred Buhl said the MOU was developed because of the Judicial Inquiry System and it was to enable access to local clerk data. Ted McFetridge said the court should have access to both CCIS and the local clerk data. The objective is to get the best data. Lisa said for clarity purposes the OSCA and FACC need to revisit the MOU. Murray Silverstein raised the issue of the TIMS functional requirements document only addressing orders. Judge Munyon said the TIMS standards only deal with court applications developed. Walt Smith said when the ePortal is fully developed local clerk systems will be obsolete and everyone will file documents through the ePortal. Chris Blakeslee stated that all eFiling approval letters include language which provides that after the ePortal is fully developed all counties will have to migrate to the ePortal. Karen Rushing wanted to know if the FCTC has jurisdiction over every municipality and the consensus of the Commission was no. AGENDA ITEM IX. Other items/Wrap-up Laird Lile stated that there was not a policy from The Florida Courts E-Filing Authority Board about non-attorney certification with Rule 2.420. If the filer is supposed to certify that the filing complies with Rule 2.420, then the filings should only be completed by attorneys. The issue is whether attorneys share credentials with non-attorneys for the purpose of filing through the ePortal. This issue is being referred to The Florida Bar Ethics committee for an opinion. The certification language presently reads, “I certify that the filing transmitted through the ePortal, including all attachments contains no confidential or sensitive information, or that any such confidential or sensitive information has been properly protected by complying with the provisions of Rules 2.420 and 2.425, Florida Rules of Judicial Administration”. Motion for the FCTC to withdraw the need for affirmative certification of compliance with Rule 2.420 MOTION OFFERED: Laird Lile MOTION SECONDED: Karen Rushing MOTION FAILED with 5 in favor

Appendix C-7

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Murray asked for a friendly amendment to Laird’s motion. Motion that the certification issue be tabled pending the opinion of The Florida Bar Ethics committee Murray Silverstein withdrew his motion. Discussion continued as Judge Kreeger stated the attorney is ultimately responsible for what is filed through the ePortal. Judge Kreeger does not think the certification statement should be removed for the reason that there are far too many attorneys who do not understand Rule 2.420 and having to complete that statement calls the Rule to their attention. Judge George Reynolds agreed with Laird Lile about removing the certification language. Tom Hall said in preliminary discussions, The Florida Bar did not have concerns with paralegals or someone other than the attorney filing the document through the ePortal. Murray Silverstein said the reason for including the certification statement was to educate the filer. Judge Alan Lawson said Rule 2.515 says, “…The signature of an attorney shall constitute a certificate by the attorney that the attorney has read the pleading or other paper; that to the best of the attorney’s knowledge, information, and belief there is good ground to support it; and that it is not interposed for delay”. Paul Regensdorf said automatic certification have very little impact on what is being filed. Judge Lawson said the certification statement should probably be put in the pleading itself instead of the filing page on the ePortal. Judge Kreeger said AOSC06-20 says the court was concerned with those who would violate the minimization rule and people’s privacy. Murray said maybe Rule 2.515 should include the certification language. He thinks the certification checkbox is for sanctions instead of education. Laird said in a paper world an attorney does not have to sign a second certification. Mary Cay Blanks said attorneys should make an effort to certify that the document does not have confidential information contained in it. Judge Kreeger said Florida is one of two states whose constitutions protect a right of privacy, and because of that the Supreme Court has been very concerned with minimizing confidential information that is placed in court files. Motion that certification language in the ePortal be changed to, “The attorney filing, or directing and authorizing this filing (including all attachments), certifies that it contains no confidential or sensitive information, or that any such confidential or sensitive information has been properly protected by complying with the provisions of Rules 2.420 and 2.425, Florida Rules of Judicial Administration.” MOTION OFFERED: Murray Silverstein MOTION SECONDED: Judge C. Alan Lawson MOTION CARRIED UNANIMOUSLY The next Commission meeting is anticipated for September 2012. OSCA staff will poll Commission members regarding their availability. To commemorate Judge Kreeger’s service as chair of the FCTC for the past five years, Lisa Goodner presented her with a plaque from the Chief Justice. Judge Kreeger thanked everyone for attending the meeting. There being no further business, the meeting was adjourned.

Appendix C-8

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1

In The Supreme Court of Florida

No. SC13-73

IN RE: AMENDMENTS TO FLORIDA RULE OF JUDICIAL

ADMINISTRATION 2.516.

Comment of Steven Scott Stephens, Circuit Judge,

Thirteenth Judicial Circuit of Florida

Oral Argument is Not Requested

Steven Scott Stephens, in his individual capacity and not as representative of

any body1 of which he is a member, comments on subdivision 2.516(b)(1)(D)(iii)

of the captioned rule, specifically “a document served by e-mail may be signed by

any of the “/s/,” “/s,” or “s/” formats, as long as the filed original document is

signed in accordance with the applicable rule of procedure..…” This proposed

rule, read together with the recent amendments to rule 2.515(c)(1)(C),2 could imply

that typing /s/ with the filer’s name on a document is a complete electronic

signature, a singular proposition that the court may not have intended to adopt.

The Court’s recent Administrative Order AOSC13-7 more accurately

1 The author of this comment is a member of the Florida Court technology Commission (FCTC)

and the Rules of Judicial Administration Committee (RJA). The issue raised herein first came to

his attention at the October 2012 FCTC meeting and was raised at the next RJA subcommittee

meeting, but not in time to be addressed in this out-of-cycle amendment proceeding. 2 The revised opinion in Case No. SC10-2101 added “(C) electronic signatures using the “/s/,”

“s/,” or “/s” formats by or at the direction of the person signing;” to rule 2.515(c)(1)’s list of

methods by which a pleading or other document could be signed. The provenance of this change

is not well documented, as it was not proposed by the committee or expressly addressed in the

Court’s opinion. In re Amendments to Florida Rules of Judicial Admin., 102 So.3d 505

(Fla. 2012). It appears to be the result of the “glitch report” submitted by FCTC to the court

through Mr. Hall August 23, 2012.

Appendix C-9

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2

characterizes the /s/[name] as a “signature indicator,” focusing on the submission

of the document using the filer’s username and password as the act binding the

filer to the document.3 As AOSC13-7 applies only to cases in the Supreme Court,

lower courts are still in need of a definitive statement to that effect. It is therefore

respectfully suggested that the court should add language to this rule change, as

well as to rule 2.515(c)(1)(C), to clarify this basic principle.

The federal e-filing system4 and most state systems

5 operate on the principle

that submission of the document through a secure channel is the act manifesting

3 Supreme Court Administrative Order AOSC13-7 at paragraph 9. For cases in the Supreme

Court, submitting a document through the portal constitutes an entry an attorney’s appearance,

and constitutes an attorney’s certification that copies have properly been served on opposing

counsel. Id. 4 Federal Judicial Center, Model Local District Court Rules for Electronic Case Filing In Civil

Cases, Rule 8: “The user log-in and password required to submit documents to the Electronic

Filing System serve as the Filing User’s signature on all electronic documents filed with the

court. They also serve as a signature for purposes of Fed.R.Civ.P. 11, the Federal Rules of Civil

Procedure, the local rules of this court, and any other purpose for which a signature is required in

connection with proceedings before the court.” Id. at 12. See also, D.C. Circuit Administrative

Order Re: E-filing

5 E.g., New York NYSCEF Frequently Asked Questions at para. 13 (“the act of

filing a document by a registered e-filer by means of that filer’s User ID and

Password constitutes "signing" where the e-filer is a signatory of that document”);

Utah Courts Electronic Filing Guide at 4 (“The process of logging into a system, combined

with the filer’s typed signature on the document, represents a valid electronic signature.”);

Florida’s functioning quasi-judicial e-filing system for workers compensation cases works the

same way:

electronically filed documents… shall contain the user's name typed on the signature line,

preceded by "s/". The user acknowledges and agrees that submission of any document to

the eJCC system using his or her username and password is the binding legal equivalent

of submitting a document with the user’s handwritten signature.”

Florida eJCC instructions. The author of this comment was the founder of eJCC.

Appendix C-10

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3

the sender’s intent to be bound by the document, and none of them have had to

endure needless disputes about who typed certain characters into the document.6

Going paperless necessarily requires a modest paradigm shift in thinking

about signatures. The fundamental definition of “signature”—any reliable

manifestation of one’s intent to be bound—7 is unaltered. But characters (or

images8) inserted by a machine into in an electronic document are not reliable; they

are non-unique and easy to undetectably copy and reproduce, thus lacking the

historical authentication attributes of unique, hard-to-copy ink signatures. 9 There

is no harm in retaining the /s/ convention even though is no more practically

necessary than writing numbers two (2) times, so long as its limited function is

recognized. It can serve as an electronic signature only when submitted to the e-

filing system using identification credentials—when “logically associated” with

the document.10

Since the submission necessarily occurs after all the characters are

inserted into the document, the submission is the last act that binds the filer to the

6 The controversy over whether it is ethical to allow nonlawyer support staff to affix /s/ to a

document grew sufficiently out of hand that ultimately the court was called upon to resolve it by

including “or at the direction of” in both rules 2.516(b)(1)(D)(iii) and 2.515(c)(1)(C). Minutes of

FCTC Meeting October 2012 at 4-5. 7 “In absence of a statute or rule prescribing the method of a signature, a signature may be validly

affixed by a number of different means.” Haire v. Florida Dept. of Agriculture and Consumer

Services 870 So.2d 774, 789 (Fla. 2004); CJS Signature §3. Cf. §668.50(2)(h) Fla. Stat. (2012).

“‘Electronic signature’ means an electronic sound, symbol, or process attached to or logically

associated with a record and executed or adopted by a person with the intent to sign the record.” 8 For the same reasons, an image of the writer’s written signature is also not a viable method,

standing alone, of signing a document. It can be cut from one document and pasted into another. 9 An electronic signature consisting of a typed name “would usually not by itself be sufficient

authentication.” Ehrhardt, 1 Fl.Prac. §901.5 (2012). 10

Cf. §668.50(2)(h) Fla. Stat. (2012).

Appendix C-11

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document, and the provenance of individual characters within it is immaterial.

There are applications that use true digital signatures embedded within

documents, using asymmetric cryptography for authentication.11

But according to

National Center for State Courts, most e-filing systems find them unnecessary,

instead relying on the submission with user name and password to constitute the

equivalent of a signature.12

The current Florida Courts e-filing portal is no

exception; it is designed to accomplish authentication through login credentials.

The issue raised in this comment may sound like a minor technical point,

and it is, but the controversy before the ethics committees over who can place the

/s/ indicate that the concern has a practical dimension.13

Should the court choose to

address it at this point, there are several options. One is an alteration to the text of

11

See §668.003(3) Fla. Stat. (2012). According to Adobe Corporation’s Primer on Electronic

Document Security, the advantage of true digital signatures is that the document-level security

can persist after the document leaves its secure storage location:

Many information security solutions attempt to protect electronic documents only at their

storage location or during transmission. However, these solutions do not provide

protection for the entire lifecycle of an electronic document. When the document reaches

the recipient, the protection is lost, and the document can be intentionally or

unintentionally forwarded to and viewed by unauthorized recipients. 12

See, National Center for State Courts, 7 Steps to Electronic Filing with ECF 4.0, at 4: “Most

courts have found it perfectly acceptable to implement the null signature profile along with a “/s/

Filer Name” on the document signature line, as, in combination with the e-Filing process itself, it

demonstrates the intent to sign and file.”

13 Further needless controversy over who placed the /s/ on the document, or how or when it was

placed, or whether a document is valid if it has a name but no /s/, or if the /s/ name does not

match the filer’s login credentials, are not hard to imagine.

Appendix C-12

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the proposed rule;14

another would be some clarifying language in the opinion

adopting it;15

and yet another would be an administrative order extending the

approach of AOSC13-716

to lower courts and all contexts. Any of these methods

could rectify the technical but potentially troublesome concern raised in this

comment.

Respectfully submitted,

/s/ Steven Scott Stephens

Circuit Judge, 13th

Judicial Circuit of Florida

617 Criminal Courts Annex

401 Jefferson St.

Tampa FL 33602

(813) 272-6879

[email protected]

14

For example, “as long as the document is e-filed using secure login credentials in accordance

with the applicable rule of procedure..…” 15

E.g., “The definition of “sign” in rules 2.516(b)(1)(D)(iii) and 2.515(c)(1)(C) applies to e-filed

documents which are submitted to a clerk through the portal, or where authorized, through a

channel other than the portal, using the username and password method to authenticate the

sender.” 16

E.g., “The submission of a document to the portal using the filer’s username and password

constitutes the filer’s signature for all purposes and binds the filer to the document irrespective of

the contents of the document’s signature line.”

Appendix C-13

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In The Supreme Court of Florida

No. SC13-73

IN RE: AMENDMENTS TO FLORIDA RULE OF JUDICIAL

ADMINISTRATION 2.516.

Amended Comment of Steven Scott Stephens, Circuit Judge,

Thirteenth Judicial Circuit of Florida

Oral Argument is Not Requested

Steven Scott Stephens, in his individual capacity and not as representative of

any body1 of which he is a member, respectfully requests that his previously filed

comment be withdrawn and replaced with the following.

This comment addresses subdivision 2.516(b)(1)(E)(iii) of the captioned

rule, 2 governing signing of served documents. It proposes deletion of the last

clause, to read “a document served by e-mail may be signed by any of the “/s/,”

“/s,” or “s/” formats., as long as the filed original document is signed in accordance

with the applicable rule of procedure..…” The last clause is unnecessary and

seems to limit the rule to documents which are filed, when it should also apply to

documents such as interrogatories which are served but not filed.

There is a more fundamental problem with this rule, and its companion rule

1 The author of this comment is a member of the Florida Court technology Commission and the

Rules of Judicial Administration Committee. The issue raised herein first came to his attention

at the October 2012 FCTC meeting and was raised at the next RJA subcommittee meeting, but

not in time to be addressed in this out-of-cycle amendment proceeding. 2 “a document served by e-mail may be signed by any of the “/s/,” “/s,” or “s/” formats, as long

as the filed original document is signed in accordance with the applicable rule of procedure..…”

Appendix C-14

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2.515(c)(1)(C).3 Taken together, these rules imply that the placing of the /s/[name]

within a document is the legal equivalent of placing an ink signature on a paper

document, constituting the act that binds the person to the document. This

contradicts a fundamental principle of electronic filing systems, and indeed

electronic systems generally, that the act of submitting or sending a document is

the legally operative juncture that binds the person to the document.

As this Court has already observed in Administrative Order AOSC13-7, the

/s/[name] is a “signature indicator” rather than a complete signature. Filing a

document with the Court through the portal using a username and password

operates as a notice of appearance and certifies that the filer has complied with

certain procedural requirements.4

This comment requests that the court clarify in some generally applicable

fashion that the /s/ is actually a signature indicator, and the act binding an attorney

to a document is filing that document using a username and password, or, for

documents served but not filed, sending the document through e-mail.

It would be beneficial to dispel the misconception that there is legal

3 The revised opinion in Case No. SC10-2101 added “(C) electronic signatures using the “/s/,”

“s/,” or “/s” formats by or at the direction of the person signing;” to rule 2.515(c)(1)‟s list of

methods by which a pleading or other document could be signed. The provenance of this change

is not well documented, as it was not proposed by the committee or expressly addressed in the

Court‟s opinion. In re Amendments to Florida Rules of Judicial Admin., 102 So.3d 505

(Fla. 2012). It appears to be the result of the “glitch report” submitted by FCTC to the court

through Mr. Hall August 23, 2012. 4 Supreme Court Administrative Order AOSC13-7 at paragraph 9. For cases in the Supreme

Court, submitting a document through the portal constitutes an entry an attorney‟s appearance,

and constitutes an attorney‟s certification that copies have properly been served on opposing

counsel. Id.

Appendix C-15

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significance to the provenance of individual characters such as the /s/ within a filed

or served document. Scarce resources have already been consumed by the ongoing

controversy over the ethical propriety of allowing an assistant or associate to type

/s/ and one‟s name into an electronic document.5 When the Court added “by or at

the direction of” the person signing to the language of rule 2.515(c)(1)(C),6 that

should have resolved the controversy. Sadly, at the last Florida Courts Technology

Commission (FCTC) meeting, member Laird Lile reported that the matter was still

not put to rest, as further proceedings before the ethics committee are expected.7 So

long as the misconception lingers that the typing of characters within a document is

the act completing a signature, other needless controversies of similar nature are

easy to imagine.8

No existing system relies on the act of placing characters within a document

as a complete signature sufficient to attach responsibility for the document‟s

contents. Proving when and by whom a document is filed under a username and

password is inexpensive and reliable, and proving the source and timing of an

email, while more complicated, is still possible. But proving who placed specific

characters in a document was sent is more difficult by orders of magnitude, and

accordingly most e-filing systems afford no significance to when or by whom

5 Minutes of FCTC Meeting October 2012 at 4-5.

6 Case No. SC10-2101.n.3 supra.

7 Minutes of this meeting are not yet available.

8 There could be controversy over who placed the /s/ on the document, or how or when it was

placed (before or after the filer learned a specific fact?), or whether a document is valid if it has a

name but no /s/, or if the /s/ name does not match the filer‟s login credentials. .

Appendix C-16

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specific characters were entered into a document. It is inconsistent with the way

electronic documents are assembled. For example, this amended comment was

drafted by editing the original comment, which already contained a /s/[name]

notation. The Court should hold me responsible for all of the contents of this

document irrespective of when or how the /s/[name] happened to appear in it.

The federal e-filing system9 and most state systems

10 operate on the

principle that submission is the act binding the filer to the document, and none of

them have had to endure needless disputes about who typed certain characters into

it. The sender of a document is held responsible for all of the contents of the

document, irrespective of how it was assembled.

Use of the /s/[name] convention helps smooth the transition from paper

9 Federal Judicial Center, Model Local District Court Rules for Electronic Case Filing In Civil

Cases, Rule 8: “The user log-in and password required to submit documents to the Electronic

Filing System serve as the Filing User‟s signature on all electronic documents filed with the

court. They also serve as a signature for purposes of Fed.R.Civ.P. 11, the Federal Rules of Civil

Procedure, the local rules of this court, and any other purpose for which a signature is required in

connection with proceedings before the court.” Id. at 12. See also, D.C. Circuit Administrative

Order Re: E-filing

10 E.g., New York NYSCEF Frequently Asked Questions at para. 13 (“the act of

filing a document by a registered e-filer by means of that filer‟s User ID and

Password constitutes "signing" where the e-filer is a signatory of that document”);

Utah Courts Electronic Filing Guide at 4 (“The process of logging into a system, combined

with the filer‟s typed signature on the document, represents a valid electronic signature.”);

Florida‟s functioning quasi-judicial e-filing system for workers compensation cases works the

same way:

electronically filed documents… shall contain the user's name typed on the signature line,

preceded by "s/". The user acknowledges and agrees that submission of any document to

the eJCC system using his or her username and password is the binding legal equivalent

of submitting a document with the user‟s handwritten signature.”

Florida eJCC instructions. The author of this comment was the founder of eJCC.

Appendix C-17

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documents to electronic ones, keeping the look and feel of electronic documents

close to that of their paper predecessors. As a functional matter, however, it is no

more useful than writing numbers two (2) times. Characters or images11

inserted by

a machine into an electronic document are not reliable; they are non-unique, and

easy to copy and reproduce without detection, thus lacking the historical

authentication attributes of unique, hard-to-copy ink signatures.12

Technically, the computer servers of the portal and of the local clerks can be

expected to identify the filer using the username and password, permitting

automated handling, but recovering that information by combing through the

contents of the document itself consumes far more resources and is error-prone.13

Electronic systems authenticate documents through embedded, encrypted

digital signatures,14

or by accepting documents only from known, identified users.

The historic definition of signature as any reliable manifestation of one‟s intent to

11

An image of the filer‟s written signature is also not a viable method, standing alone, of signing

a document. It can easily be cut from one document and pasted into another. 12

An electronic signature consisting of a typed name “would usually not by itself be sufficient

authentication.” Ehrhardt, 1 Fl.Prac. §901.5 (2012). 13

Unfortunately, many of the e-filed documents at this point are imaged documents, instead of

the far superior format obtained by saving a word processor document directly to pdf. The image

documents have no recoverable text within them unless a slow and error-prone optical character

recognition process is performed, so neither the portal nor the local clerk‟s computer system will

readily be able to identify the source of the document by looking inside it. Since the username

and password are metadata transmitted along with the document machines can read it and

process it instantly. 14

See §668.003(3) Fla. Stat. (2012). According to Adobe Corporation‟s Primer on Electronic

Document Security, the advantage of true digital signatures is that the document-level security

can persist after the document leaves its secure storage location:

Many information security solutions attempt to protect electronic documents only at their

storage location or during transmission. However, these solutions do not provide

protection for the entire lifecycle of an electronic document. When the document reaches

the recipient, the protection is lost, and the document can be intentionally or

unintentionally forwarded to and viewed by unauthorized recipients.

Appendix C-18

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be bound15

is flexible enough to encompass either of these methods. But according

to National Center for State Courts, most e-filing systems find encrypted digital

signatures unnecessary, because they can rely on the submission with user name

and password to constitute the equivalent of a signature.16

Documents which are served but not filed will not have the benefit of

username-password authentication. They are sent by e-mail which is not secure or

easily authenticated. Nonetheless, the focus should be on the sending of the

document as the last act that commits the sender to it, rather than on placement of

characters within the document. For example, the “signature” on emails using the

popular Outlook program is placed on the e-mail by the program itself. A common

understanding that the act of sending is the legal equivalent of a signature for both

kinds of documents is necessary to the effective functioning of an e-filing system.

Other than suggesting that the last clause of subdivision 2.516(b)(1)(E)(iii)

should be deleted for the reasons stated in the beginning of this comment, no

specific change to that rule to address this larger problem is being requested here.

The right place to memorialize this principle is in rule 2.515, which is not before

15

“In absence of a statute or rule prescribing the method of a signature, a signature may be

validly affixed by a number of different means.” Haire v. Florida Dept. of Agriculture and

Consumer Services 870 So.2d 774, 789 (Fla. 2004); CJS Signature §3. Cf. §668.50(2)(h) Fla.

Stat. (2012). “„Electronic signature‟ means an electronic sound, symbol, or process attached to

or logically associated with a record and executed or adopted by a person with the intent to sign

the record.” 16

See, National Center for State Courts, 7 Steps to Electronic Filing with ECF 4.0, at 4: “Most

courts have found it perfectly acceptable to implement the null signature profile along with a “/s/

Filer Name” on the document signature line, as, in combination with the e-Filing process itself, it

demonstrates the intent to sign and file.”

Appendix C-19

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7

the court in this case. The RJA Committee is now looking at rule 2.515 in this

connection and there is no reason to doubt that in time it will propose a thorough

and well-considered resolution of the problem.

My primary concern at this point is that the amendment now before the court

could be seen as perpetuating the idea that the /s/ name convention itself is a

legally significant event, extending the ongoing wasteful controversies over the

placement of the /s/[name] characters within the document, and in the worst case

scenario making those controversies a permanent part of the legal landscape.

Thus, my only request for addressing the larger issue at this stage would be some

language in the adopting opinion that clarifies that the submission, not the typing

within the document, is the legally significant binding act. If the court is not ready

to take that step, my alternative request would be for some language that at least

leaves that issue open for further action by the RJA committee.

Respectfully submitted,

/s/ Steven Scott Stephens

Circuit Judge, 13th

Judicial Circuit of Florida

617 Criminal Courts Annex,

419 Jefferson St.

Tampa FL 33602

(813) 272-6879

[email protected]

Appendix C-20

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Supreme Court of Florida

No. AOSC13-7

IN RE: ELECTRONIC FILING IN THE SUPREME COURT OF FLORIDA

VIA THE FLORIDA COURTS E-FILING PORTAL

ADMINISTRATIVE ORDER

Upon consideration of the status of electronic filing in the Supreme Court of

Florida (the Court), and in compliance with this Court’s Revised Opinion in In Re:

Amendments to the Florida Rules of Civil Procedure, the Florida Rules of Judicial

Administration, the Florida Rules of Criminal Procedure, the Florida Probate

Rules, the Florida Small Claims Rules, the Florida Rules of Juvenile Procedure,

the Florida Rules of Appellate Procedure, and the Florida Family Law Rules of

Procedure – Electronic Filing, 102 So. 3d 451 (Fla. 2012), and the Court’s Order

dated November 28, 2012, the schedule for implementation of electronic filing at

the Supreme Court of Florida through the Florida Courts E-Filing Portal (Portal) is

amended as follows:

1. Effective 12:01 a.m., Wednesday, February 27, 2013, e-filing through the

Portal in the Court will be optional for all attorneys.

Appendix C-21

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2. Effective 12:01 a.m., Monday, April 1, 2013, e-filing through the Portal in

the Court will be mandatory for all attorneys.

3. The URL address for the Portal is www.myflcourtaccess.com. Prior to

filing, each filer will be required to register for a password secured Portal account.

Once assigned a user name and password, it is the responsibility of the filer to

safeguard his or her username and password to prevent unauthorized filings. Any

electronic filings received via the filer’s username are presumed to have been

submitted by the filer.

4. Informational training videos about appellate court filings using the Portal

are available for all users at http://www.flclerks.com/eFiling_authority.html.

5. Documents may be submitted in an Adobe portable document format

(“PDF”), Microsoft Word 97 or higher, or Corel WordPerfect or other format

which may be later specified by the Court.

6. The filing date shall be the date of receipt by the Portal. Pleadings filed

electronically will automatically have the Court’s time/date stamp electronically

affixed along the top of the first page of the document. Filers should leave a

sufficient margin on the first page to accommodate the Court’s time/date stamp.

Filers must submit pleadings so that they are properly oriented to be read without

needing to be rotated (such as on their side or upside-down).

Appendix C-22

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7. When making filings the user should follow instructions provided through

the Portal and select the appropriate document type when prompted. Each separate

pleading or document filed electronically through the Portal must be submitted as a

single complete document. Likewise, multiple documents must be submitted as

separate documents.

a. For example, a brief should NOT be filed in separate parts such as the

cover page as one filing, the table of contents as a second filing, the table of

citations as a third filing and the body of the brief as a fourth filing. A brief is a

single document and must be filed as a single filing as a Mandatory Document as

indicated within the Portal.

b. If a pleading consists of more than one document (such as an

appendix), each document should be filed as an Optional Document as indicated

within the Portal.

c. If a separate type of filing is submitted at the same time (such as a

Motion for Attorneys’ Fees), it should be filed as an Optional Document as

indicated within the Portal.

d. If any document filed is larger than the limitation size indicated on the

Documents page of the Portal, it must be broken into parts that will then be

numbered and attached as Volumes of that document as indicated within the Portal.

Appendix C-23

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8. Letters and correspondence addressed to the Court or the Clerk of the Court,

including transmittal and cover letters, are not permitted to be filed electronically

with the Court and may not be included with electronic pleadings.

9. The electronic copy of a document is not required to contain the attorney’s

original signature, but may include an electronic signature indicator in the form of

/s/ [name] on the appropriate signature line. Submission of a document to the

Portal by a registered attorney will constitute a notice of appearance in the case by

that attorney if an appearance in the case has not previously been made. By

submitting a document to the Portal, an attorney certifies that he or she is

complying with all rules of procedure regarding service to his or her opponents or

other parties—the Portal is not currently able to provide electronic service to or for

parties—in compliance with Rule 2.516 of the Rules of Judicial Administration.

10. After a document has been electronically filed through the Portal,

confirmation will be automatically emailed to the filer at his or her registered email

address(s) confirming receipt by the Court.

11. Once an electronic filing has been submitted to the Court through the Portal,

it becomes a filing with the Court. Court filings will be docketed in the case after

processing by the Clerk’s Office during regular business hours unless the

electronic filing is not docketed based on a deficiency. The filer will be notified

and may then re-file after correcting the deficiency.

Appendix C-24

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12. If the filer discovers after submitting the document that there is a mistake, he

or she must file an amended filing as well as a motion requesting that the Court

accept the amended filing. To avoid multiple filings of the same document, filers

should carefully review their filings before submitting them to the Portal.

13. Failure to comply with this order may result in the filing being stricken and

the case being dismissed or the filing being stricken and submission of the case to

the Court without the benefit of the filing. If, for any reason, a party is unable to

comply with this order, counsel must file a motion as a separate document with the

paper original brief or pleading setting forth the reasons for which counsel cannot

comply and requesting a hardship exception.

14. No paper copy of any document filed through the Portal by an attorney is

required to be filed and will not be accepted by the Court, absent a specific order

by the Court. Any requirement for the filing of multiple paper copies that may

remain in the rules of procedure is discontinued.

15. Documents that have been filed through the Portal will no longer be

accepted via email as provided in Administrative Order 04-84.

16. Non-attorney parties and attorneys not in good standing with The Florida

Bar are currently not permitted to file through the Portal at this time and must

continue to file in paper format pursuant to the Florida Rules of Appellate

Procedure and the Florida Rules of Judicial Administration; however, the

Appendix C-25

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- 6 -

additional copies to be filed with the Court prescribed by the rules are no longer

required.

17. Members of The Florida Bar are requested to remain diligent in keeping

track of updated requirements regarding filing through the Portal. Additional

Administrative Orders may issue as required and will be posted on this Court’s

web site at: http://www.floridasupremecourt.org/clerk/adminorders/index.shtml.

DONE AND ORDERED at Tallahassee, Florida, on February 18, 2013.

____________________________________

Ricky Polston, Chief Justice

ATTEST:

______________________________

Thomas D. Hall, Clerk of Court

Appendix C-26


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