ELEMENTS OF BUSINESS CORRESPONDENCE

By ABHIJEET DAWLE

LETTER HEAD

Example

Taj Patil HotelShri Nagar,Parel (E)Mumbai-400011

Phone: 022-1122121 www.tajgroupofhotels.com

DATELINE

WRONG METHOD

CORRECT METHOD

2nd August,2011

2 Aug. 11

02/08/11

2 August 2011.

August 2, 2011.

INSIDE ADDRESS

ExampleThe Manager,Purchase and Sales Dept.,Feather Mills,Mumbai-400011

SUBJECT

Subject is optional for business letter

Subject is compulsory for Job application letter

Subject should be concise Example Subject: Low Quality fabric.

REFERENCE

ExampleReference: Our order no.151/225 for curtain fabric dated 20 March,2010.

SALUTATION

SALUTATION COMPLEMENTARY CLOSE

Sir, Dear Sir, Yours faithfully,

Dear Mr. Ram, Dear Mrs. Smith, Yours

sincerely,Dear Customer,

BODY OF THE LETTER

Introduction

Discussion

Conclusion

COMPLEMENTARY CLOSE

ExampleYours faithfully

SignMayur PatilSales Manager

Sample format of Business Letter