Eligibility andEnrollmentFOR GOVERNMENT

Summary

Easily configurableworkflows optimize

the journey

Mobile solutions to allow constituents to interact

on their devices

Bring together case informationin a single location for better

decision making

Business rules capabilityenforces consistent outcomes

Challenges Of Eligibilityand Enrollment (E&E)

1 E&E programs can be large and complex.

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Converting government regulations, policies, and rules into systems that allow for automation of E&E processes can be daunting.

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Many government E&E programs have seasonal enrollment periods resulting in massive peaks in workload.

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Government needs to be ready to provide access to services on demand and across a variety of channels.

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Government agencies must be able towithstand audits from Internal InspectorsGeneral departments and the Legislative Branch.

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Allows agencies to combine data from multiple systems and data sources into a single view of the constituent inte raction.

Enables consistent, well-informeddecisions at every step in the process.

With Appian, building interacti ve enrollment forms with rich data validation and enforceable business rules has beensimplified for d evelopers.

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How Does Appian AssistWith These Challenges?Appian is a business process management (BPM) driven application platformthat unites all data, processes, and collaborations in one environment.

4With a low-code, build once, deploy everywhere model,input screens are built and are immediately mobile enabled.

The Appian cloud solution gives government the assurancethat their applications will perform under heavy loadduring peak enrollment periods.

A detailed activity log means that agencies can beconfident that actions are being accurately trackedand can quickly respond to inquiries and audits in adrastically reduced time frame.

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The Appian Platform is distinct from traditional Case Managementvendors in that it provides all of the following aspects:

Native mobile application Document management Scalability Real-time reporting

Appian Records for a unifiedview of all relevant data

Full support for both structured,and unstructured processes

Secure Cloud solution capableof storing sensitive PII data

1 Business Process ManagementRecognized as the leading platform for BPM.

Dynamic Processes Handle dynamic and ad hoc correspondence and tasking processes.

Data-CentricityUnify all information on any topic and view it in a single, drillable report.

Business RulesCreate and manage business rules to quickly adapt to evolving policies.

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Appian For Federal and DOD Appian delivers a platform for Federal Eligibility and Enrollmentthat unifies powerful capabilities:

CollaborationTake full advantage of your knowledge workers through built-in social collaboration that helps resolve issues faster.

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Native mobilityLaunch on any device so action may be taken anywhere.6

Low-CodeUse drag-and-drop, point-and-click design to develop applications, fast.

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Automate core processes

Unify all data

Get instant analytics

Become mobile

Build powerful applications

Adapt to continual change

Adhere to regulations

Focus On Impact

The Appian Platform delivers the poweragencies require to fulfill their mission.

Focus On Capabilities

Point and click application design

Agile delivery

Native mobility

Document management

Complex approval routing

Role-based security

Real-time reporting

Appian provides the platform agencies need to deliver complex eligibility and enrollment systems on time and on budget.

Focus On Eligibilityand Enrollment The days of building hard-coded custom applications to deliver E&Esolutions are past. Appian provides a one-stop shop for creating robust,configurable and modern IT solutions.

Centralize constituent interactions

Integrate with contact center solutions

Provide audit traceability

FISMA moderate certification

Store content from multiple sources inone easy to access interface

Learn more at:

appian.com/blog www.appian.com/public-sector