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Email Marketing - How to Guide for Business Leaders

Date post: 20-Jan-2015
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This is an Email marketing presentation that provides a brief overview of the importance of the medium, its benefits and how it works. The presentation then concludes that working with a 3rd party service provider to deliver it is the best formula to ensure long term success.
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mail Marketing Made better, easier & smarter
Transcript
Page 1: Email Marketing - How to Guide for Business Leaders

mail MarketinggMade better, easier & smarter

Page 2: Email Marketing - How to Guide for Business Leaders

Contents

• What is it

• How it works

• Some examples

• 6P service options and service menu6P service options and service menu

• Key e-benefits

• The road to successThe road to success

• About 6P Marketing & 6PM News

• Some clients we serve• Some clients we serve

• Contact

Page 3: Email Marketing - How to Guide for Business Leaders

What is it?

E-mail marketing is the art and science of sending relevant and interesting sending relevant and interesting information to an engaged and interested audience for a wide variety of reasons on audience for a wide variety of reasons on a regular basis.

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Page 4: Email Marketing - How to Guide for Business Leaders

For those with something to say and an interested audience, e-mail is:interested audience, e mail is: Quick & affordable Flexible: mailing volume, frequency, contentMeasurable: responses are tracked real time

E-mail marketing also: will help you achieve your business goalsp y y g keep customers in the loop leading to happier

customers i t i t llig d increases your customer intelligence and Improves online marketing effectiveness

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Page 5: Email Marketing - How to Guide for Business Leaders

"Among the man great benefits that e mail "Among the many great benefits that e-mail marketing has is that it easily, quickly, regularly and inexpensively connects you with the first

l h ld b l ki f b i place you should be looking for business - your existing clients and top prospects.

Unfortunately, this simple concept often eludes even the most adept business leaders.”

— Paul Provost

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Page 6: Email Marketing - How to Guide for Business Leaders

Industry research says . . .

Direct Marketing Association UK Direct Marketing Association survey, 2009

e-mail marketing is a winner

Datran Media's 2009 and 2010 Annual Marketing & Media Survey

Ad Effectiveness Survey. Forbes Media

April 2009 survey of Senior Marketing Executives by the European Interactive Advertising Association

Summer 2009 survey of Irish marketers

December 2008 survey by MarketingSherpa

Feb/Mar 2008 retailer survey by shop.org

2009 survey of US B2B marketers by Marketing Professionals and Forrester Research

The CMO Council's Marketing Outlook '09 Report

December 2009 survey of 300 email marketers by Silverpop

Q2 2009 survey of over 5,000 Senior US Executives

Report

A survey of B2B marketers in November, 2008

2008/9 survey by Forrester Research

November 2009 survey of B2B marketers

North American small businesses survey by Hurwitz & Associates in 2009

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Page 7: Email Marketing - How to Guide for Business Leaders

E-mail marketing versatility

Top 3 reasons for using e-mail marketingmarketing

Gather Profile information

Grooming new customersQualify leadsQ y

Announce Events

Cross‐sell or up‐sell

Promote specials or salesCustomer relationship managementCustomer relationship management

Promote new products or services

Strengthen a brand, product, or company’s imageCreate rapport

Source: Inbox Marketer7

Page 8: Email Marketing - How to Guide for Business Leaders

E-mail investment trends

Source: Investment trends by U.S. industry. Marketing Sherpa. July, August 2009. N=1,4938

Page 9: Email Marketing - How to Guide for Business Leaders

Overall media utility trends

© 6P Marketing, 2009

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Page 10: Email Marketing - How to Guide for Business Leaders

On-line investment trends

Source: Forrester Research Interactive Advertising Forecast, April 2009 (US Only)10

Page 11: Email Marketing - How to Guide for Business Leaders

How it works

Write the e-mail Edit message and copySelect a message

Arrange distribution Review performanceDesign layoutHEADLINE HEREHEADLINE HEREBody copy goeshere. Body copy CAN gohere as well.

SUBHEAD HEREBody copy goes

Phone number goes here.

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Page 12: Email Marketing - How to Guide for Business Leaders

From acorns to oak trees

Great e-marketing campaigns: support and complement your general and support and complement your general and

social marketing strategies

have a database that starts off small, with l kpeople you know

focus on your customer’s needs or wants

l g th b d’ USP i l fil leverage the brand’s USP or social profile

use creative that complements general and social marcom’s tone & mannersocial marcom s tone & manner

supports and grows your website & traffic

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Page 13: Email Marketing - How to Guide for Business Leaders

Examples

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Page 14: Email Marketing - How to Guide for Business Leaders

Our service options

• NoviceNew to basic e mail communication– New to basic e-mail communication

• Experienced– You want to kick it up a notch

• Advanced– You understand and want to further

develop relationships with your audience

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Page 15: Email Marketing - How to Guide for Business Leaders

Service menu

FeaturesFeatures 6PM6PM NewsNewsAll in oneAll in one

6PM6PM NewsNewsDo it YourselfDo it Yourself

iContactiContact ExacttargetExacttarget

d id i S t A il blS t A il bl ffff ffffBrand IntegrationBrand Integration Support AvailableSupport Available YourYour staffstaff YourYour staffstaff

Strategy & TacticsStrategy & Tactics Support AvailableSupport Available YourYour staffstaff YourYour staffstaff

Design/LayoutDesign/Layout Support AvailableSupport Available Stationery onlyStationery only Stationery Stationery onlyonly

CopywritingCopywriting Support AvailableSupport Available YourYour staffstaff YourYour staffstaff

EditingEditing Support AvailableSupport Available YourYour staffstaff YourYour staffstaff

SendingSending Support AvailableSupport Available YourYour staffstaff YourYour staffstaff

AA\\B testingB testing Support AvailableSupport Available YourYour staffstaff YourYour staffstaff

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Page 16: Email Marketing - How to Guide for Business Leaders

Key benefits• Scalable by volume, frequency and content

• Increases and improves your customer intelligence

• Drives direct sales and supports other sales channels

• Efficient and inexpensive communication tool

• Supports audience data integration & segmentation

• Some offers can generate immediate action

• Contributes to branding

• Strengthens relationships, and helps build createdevelopg p prepeat sales, trust and loyalty

sendlearn

track 16

Page 17: Email Marketing - How to Guide for Business Leaders

With e-marketing you learn• Who opened your e-mail (OPEN RATE)

• At what time

Wh / h li k d th h li k( ) (CLICK THROUGH RATE)• Who / how many clicked on the each link(s) (CLICK THROUGH RATE)

• How many ordered online or called to buy, book & order

• How many forwarded your e-mail to a friend, wrote on your wall, joined your t itt ttwitter account

• Who signed up

• Whether anyone unsubscribed

You learn all of this at NO EXTRA CHARGE!

Want to learn more? Surveys are as easy to do as newslettersWant to learn more? Surveys are as easy to do as newsletters.

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Page 18: Email Marketing - How to Guide for Business Leaders

With e-marketing you learn

• What your audience thinks of your products and brand

• Likes and dislikes

• What society thinks of your social contribution• What society thinks of your social contribution

• Online proportion and activities

• What they’re willing to do with you

• How often createdevelop

• Your social marketing bridging optionssendlearn

track 18

Page 19: Email Marketing - How to Guide for Business Leaders

E-mail learning supports your marcom model

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Page 20: Email Marketing - How to Guide for Business Leaders

Only e-mail lets you...

develop an offer on Monday create an E-mail on Tuesday create an E mail on Tuesday send it to your top C+P on Wednesday track the response rates on Thursday track the response rates on Thursdayand learn how to make the next

E-mail better by Friday*E mail better by Friday

createdevelop

sendlearn

track* For illustration only. Actual development times vary by project.20

Page 21: Email Marketing - How to Guide for Business Leaders

7 tips to e-mail success

1. Relevant (interesting) content • interesting articles supported by appealing offers

2. Appropriate creative environment

3. Build your contact list strategically

4. Segment your list(s)

5. Consistent contact quality and frequency

6. Professional looking design, layout & code

7. Test, retest and refreshcreatedevelop

,• Strive to learn more about your audience each time out• Stay on top of e-mail, audience interest and social trends

sendlearn

track21

Page 22: Email Marketing - How to Guide for Business Leaders

The road to success6PM News proposes that the best way to succeed is to have a team of specialists manage your e-mail marketing program. A team whose sole focus is delivering the best p g gproduct possible.

Thi t h ld i l dThis team should include:– Marketing strategist/brand manager, – Writer/editor, – Graphic designer, – Production coordinator andProduction coordinator and– Website developer.

If you can afford all these people, great. createdevelop

If not, call us today because we can…sendlearn

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Page 23: Email Marketing - How to Guide for Business Leaders

Hard work pays off

MarketingSherpa’s e-mail marketing benchmark survey methodology: August, 2009. N=1493 23

Page 24: Email Marketing - How to Guide for Business Leaders

Sample metrics

5,000 /month 50,000/month100% opt-in list

Open Rate 40% to 60% 2,000 to 3,000 20,000 to 30,000

Click-Through Rate 20% to 30% 1,000 to 1,500 10,000 to 15,000

5,000 /month 50,000/monthInternal (Hand-picked) list

Open Rate 10% to 30% 500 to 1,500 5,000 to 15,000

Click-Through Rate 1% to 20% 50 to 1,000 500 to 10,000g

Results are based on a sampling of 6P Marketing clients but are not guaranteed.24

Page 25: Email Marketing - How to Guide for Business Leaders

About 6P Marketing

Value and results co‐exist comfortably at 6P Marketing

L t i d i Let passion drive you.6P Marketing works closely with independent business owners committed to growing their businesses. We design, develop and deploy a wide array of cost effective, results-oriented communications solutions using the most productive mix of modern and traditional marketing tools.g

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Page 26: Email Marketing - How to Guide for Business Leaders

About 6PM News

• E-mail marketing division of 6P Marketingg

• Design, develop & deliver insightful e-mail communicationse mail communications

Ensure that your:Marketing efforts go up with your salesMessages are as great & consistent as your

organization’s products & servicesCommunications are produced by a team of p y

trained & experienced professionals

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Page 27: Email Marketing - How to Guide for Business Leaders

We’ll do the work6PM News helps you tell your brand’s (social) commitment story

Relevant and engaging information is the news Relevant and engaging information is the news

Timely, relevant information is the headline story

And your clients are the heroesy

6PM News uncovers stories begging to be told

We assess your on and offline communications

Your internal and client facing communications and

Id tif l f i lli g i t th t th t Identify examples of your unique selling points that that can become the angle on your stories.

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Page 28: Email Marketing - How to Guide for Business Leaders

Some clients we serve

Legacy Bowes Group

Amik

Asper School of Business

The Rink Training Centre

Organza Market

Inclusion Software

IBEX Payroll

Friends of the Canadian Museum for Human Rights

Waterhouse Executive Search Partners

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Page 29: Email Marketing - How to Guide for Business Leaders

Contact

Value and results co‐exist comfortably at 6P Marketing

www.6pmnews.ca

WinnipegPaul ProvostPaul Provost421 Mulvey Avenue EastWinnipeg, ManitobaCanada R3L 2B4Phone: 204.474‐1654Phone: 204.474 1654E‐mail: [email protected]

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