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Email Marketing in the Face of Social Media from Marketing Jam '09

Date post: 01-Nov-2014
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At the Austin AMA Marketing Jam '09, Annie Williams and Jim Hitch of Emma Email Marketing (www.myemma.com) addressed how to maximize the use of email marketing in conjunction with your social media efforts. Interested in more marketing programs and networking? Visit the Austin American Marketing Association website (www.austinama.org) for coming events and the AMA blog (www.austinama.org/blog) to be a part of the conversation.
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Social media and email marketing are friends – and not just on Facebook. ……………………………………………………………………. presented by
Transcript
Page 1: Email Marketing in the Face of Social Media from Marketing Jam '09

Social media and email marketing are friends –and not just on Facebook.

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Page 2: Email Marketing in the Face of Social Media from Marketing Jam '09

Social Media What is that?Social Media. What is that?

• Any website designed to allow multiple users to y g ppublish content themselves.– Online Networks (personal & professional)– Microblogging (like Twitter)– Blogging

Video Sharing– Video Sharing– Wikis– Photo sharingPhoto sharing

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Page 3: Email Marketing in the Face of Social Media from Marketing Jam '09

My mom just friend requested me on Facebook. There must be something *big*

going on here.

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Page 4: Email Marketing in the Face of Social Media from Marketing Jam '09

Oh, it’s big.

• If Facebook was a country it would be the 6th most ypopulous country in the world

• Facebook grows by 600,000 users per day• There are 1MM custom social networks using the

NING platform• Technorati tracks 112MM blogsTechnorati tracks 112MM blogs• More searches are done through You Tube than

through Yahoo

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Page 5: Email Marketing in the Face of Social Media from Marketing Jam '09

I’ve never tweeted. And, coincidentally, I still use a Commodore 64. Is that bad?

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Page 6: Email Marketing in the Face of Social Media from Marketing Jam '09

You’re not alone.You re not alone.

•According to a study conducted by the Harris Poll, 51% of Americans do not use Twitter or have a

S b kMySpace or Facebook account.

•Only 5% of Americans are currently using TwitterOnly 5% of Americans are currently using Twitter

•60% of Twitter users drop off after the first month

•From 1982-1993, 17 million C64s were sold

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Page 7: Email Marketing in the Face of Social Media from Marketing Jam '09

I went to a panel where they said social media is killing email. It’s dead. Dead. Dead. Dead. g

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Page 8: Email Marketing in the Face of Social Media from Marketing Jam '09

More than 90% of Internet users between More than 90% of Internet users between 18 and 72 said they send and receive email, making it the top online activity , g p yjust ahead of search engines, according to the non-profit research group.

source: Pew Internet Research 2009

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Page 9: Email Marketing in the Face of Social Media from Marketing Jam '09

67% of consumers believe that e-mail is “a great way for i t t i t h ”companies to stay in touch…”

source: Ipsos/Habeas & PEW Internet, 2007

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Page 11: Email Marketing in the Face of Social Media from Marketing Jam '09

How are companies using…How are companies using…

Email Social Media•Brand awareness•Sales•Loyalty•Learn more about customers

•Brand awareness•Sales•Loyalty•Learn more about customersLearn more about customers

•EngagementLearn more about customers

•Engagement

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Page 12: Email Marketing in the Face of Social Media from Marketing Jam '09

I get it. I should be sending relevant, targeted email messages to my subscribers *and* creating

an online community for my brand using social an online community for my brand using social media outlets.

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Let’s take a look at some companies who are trying some cool things.

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Page 19: Email Marketing in the Face of Social Media from Marketing Jam '09

Marketing is a team sport. Like cricket.

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Page 30: Email Marketing in the Face of Social Media from Marketing Jam '09

What about tracking?

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Page 31: Email Marketing in the Face of Social Media from Marketing Jam '09

Email is the currency for all accounts

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Page 35: Email Marketing in the Face of Social Media from Marketing Jam '09

Social media and email marketing are friends –and not just on Facebook.

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