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Embedding Sustainable Seafood Programs in the Retail Sector for the Long Haul June 6 th , 2017 1:30 – 2:45
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Page 1: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Embedding Sustainable Seafood Programs

in the Retail Sector for the Long Haul

June 6th, 2017 1:30 – 2:45

Page 2: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

How we got here…

1990s – mounting

concern re the state of global

fisheries

1997 - ENGOs establish market

oriented programs

Consumer education

species focussed

campaigns

ENGOs collaborate to

establish “Common Vision for

Sustainable Seafood”

ENGO/retailers Partnerships developed

Page 3: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

We’re on a good path…

The sustainable seafood movement has made a difference!

Collaboration among businesses, marine conservation organizations, certification bodies, and foundations

Many examples of shared progress in certification, traceability and improvements projects

Always more to do…..

Page 4: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Why we’re here today….

To review progress to date with sustainable seafood procurement in the retail sector

To highlight successes and challenges

To identify best practices

To profile new tools, systems, and collaborations that can improve the

efficiency of sustainable seafood programs

Page 5: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

We welcome your input re: What’s working well

Current challenges

Ways to improve efficiency and embed

seafood programs for the long haul

Page 6: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Moderator: Bill Wareham

Panelists:

Katie Miller

Phil Gibson

Kurtis Hayne

Sam Grimley

Claire Li Loong

Our Panel

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Page 8: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

ClientEarth ClientEarth and the Oceans

Katie Miller

SeaWeb Summit, Seattle

June 2017

Credit: Tiago Fioreze

Page 9: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

It began in

2011…

Page 10: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

A voluntary approach –

vision for sustainability

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Page 12: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Aims

• Promote responsible and sustainable fish and

seafood consumption

• Support a wide range of responsibly sourced

seafood in the UK market

• Commit to the SSC codes

• Influence changes in policy

• Build alliances

• Inform the public debate on seafood

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Sourcing Code

• General good practice

• Risk assessment / audit

• Engage/ improve

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In the UK, only two types

of claim are now used:

sustainability

and/or

responsibility

http://tinyurl.com/q4cgpc5

Page 15: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Governance & ToR

Page 16: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Lessons learned

• The process is not easy

• It takes time

• Commitment from the top is key, as is

continuity in personnel

• Every voice must be heard, every

concern must be addressed

• Ownership creates change

• Huge impact on the supply chain

Page 17: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Summary

• The SSC codes are a tool for any

seafood supply chain

• A voluntary approach can complement

and enhance legislation

• The SSC model works. Collaboration

can create huge investment into a

sustainable future

Page 19: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

www.sustainableseafoodcoalition.org

Katie Miller

Project lead, sustainable seafood

[email protected]

Thank you!

Page 20: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Retailer Perspective

Resiliensea Group, Inc • resilienea.com

Seafood Sustainability for the Long Haul

Page 21: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

Agenda

• Background

• What the projects have been

• What the program successes have been

• What the continued challenges are

• Where do we go from here

Page 22: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

Background

• Personal History

• Safeway experience

• Post-Safeway experience

• Commitment to improvement in industry practices

• On-going programs

Page 23: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

The Projects

• Overall Safeway Corporate Responsibility Commitment

• Seafood’s Role in Safeway’s CSR

• What the approach to program development was

• How it was implemented

• What the current progress is

• How the Safeway experience helped other programs

Page 24: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

Program Results

• Safeway

• Policy announcement in 2010

• National recognition

• Annual progress

• Recent developments

• Post Safeway

• Raley’s

• Other retailers

• Distributors & Manufacturers

Page 25: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

Challenges

• Product availability

• Opaque supply sources

• Consumer apathy & confusion

• Retailer Knowledge

• Labor & training issues

• Media myths

Page 26: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

The Promise for the Future

• Meeting of objectives – goal sharing

• Increasing supply availability

• Greater transparency

• Improved regulatory environment

• Better cooperation

Page 27: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Resiliensea Group, Inc. • resiliensea.com

Takeaways

• 20 years of increasing awareness and action

• Wider availability of responsibly sourced product

• Long-range commitments to improve

• Better cooperation of industry players

• Real improvement on the ground

• New tools to track and quantify progress

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THANK YOU!

Page 29: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

EMBEDDING SUSTAINABLE SEAFOOD PROGRAMS IN THE RETAIL SECTOR

FOR THE LONG HAUL

-Kurtis Hayne Market Analyst, SeaChoice

Page 30: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

SeaChoice History

• Founded in 2006 by five Canadian ENGOs

• Have worked with major retailers to create and work through robust sustainable seafood commitments

• Our retailers in have been very successful in these commitments

Page 31: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Results of SeaChoice’s retailer work…

• Large reduction in Red and Unranked seafood during partnerships

Retailer #1 Retailer #2

Retailer #3

Page 32: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

INDEPENDENT

Page 33: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Overall Progress Made by Retailers?

• Some retailers have set aspirational commitments and give regular status updates

• Others have no set commitments or do not give regular status updates on progress

• This, along with the variety of approaches makes it difficult to gauge overall progress

Page 34: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Sustainability of Canadian Seafood

-”Taking Stock”, SeaChoice (2016)

Seafood Watch ranking of seafood consumed in Canada

Page 35: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What has Worked…

1) Every major Canadian retailer has a sustainable seafood policy

2) We have seen progress forward in these sustainable seafood policies

3) To date corporate leadership have prioritized the importance of sustainable seafood programs

Page 36: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What needs work…

1) We have not seen large expansion of seafood policies since their initiation

2) Though progress has been made it is difficult to quantify due to lack of transparency

3) Seafood staff transition can mean a shift in prioritization of sustainable seafood

Page 37: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Ongoing Retailer Work…

• As incremental gains are made the ROI (sustainability gains) for our capacity is diminishing

• Capacity needed to operate these partnerships has remained similar due to:

– Data Collection

– Responding to new issues

– Regular meetings, etc.

• This makes it difficult to continue to grow programs with fixed NGO resources

Page 38: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

How do we continue and elevate performance of commitments?

1) Find efficiencies and reduce workload

2) Find ways of letting the supply chain “own” more of the work

Page 39: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Finding Efficiencies

• Data Collection: there is work underway to better facilitate data collection by the NGO community

Page 40: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Finding Efficiencies

• Specialization of NGO Groups:

– Until now, many NGO partnerships have tried to satisfy all elements of a policy

– NGOs are becoming leaders in certain aspects of sustainable seafood- tuna, FIPs, traceability, human rights

– There has also been an emergence of service providers

Page 41: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Retailer Ownership of Seafood Policies

• Certain functions of commitments could be taken on by companies directly

– Data Collection

– Supplier Outreach

– On-water reform initiatives

Page 42: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Difficulties in creating retailer Ownership

• Cost for retailers on fixed and small margins

• Steep learning curve for new staff

• Uncertainty around consumer demand

• Supply-chain complexity around data consolidation

Page 43: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Is corporate ownership of a seafood policy possible?

Page 44: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Benefits of Retailer Ownership?

• Program embedded and not as vulnerable to change in staff

• Ownership may facilitate “natural” broadening of seafood policies

• Frees up NGO capacity to continue to tackle emerging or continuing issues

Page 45: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Finding the balance

• Goal is to build lasting, robust commitments which make efficient use of resources

Page 46: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

-Kurtis Hayne Market Analyst, SeaChoice

Thank You!

www.SeaChoice.org Kurtis Hayne, Market Analyst [email protected]

Page 47: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Continuing Buyer Engagement in the Sustainable Seafood Movement

Sam Grimley

Sustainable Fisheries Partnership

Page 48: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What SFP does • SFP works with seafood major buyers and their suppliers to help improve the

sustainability of fisheries and farms they were already sourcing from. – Focusing improvement projects on reducing bycatch, improving stock levels,

improving working conditions for producers, and encouraging the industry to take charge of sustainable seafood production

• Strategic guidance, technical assistance to seafood suppliers and producers:

– Help harvesters change practices to meet specific buyer demands – Help fishers and local processors inform decision-making bodies on management

and conservation options

• Advise major retailers, food service on sustainability strategies and

responsible procurement policies. • Develop information systems so buyers and suppliers can measure and

manage their sustainability commitments

Page 49: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

SFP Partners

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What is a ‘partner’?

• Develop a public policy in regards to the sustainability of seafood sourcing.

• Adopt a model of continuous improvement.

• Measure and monitor progress towards sustainability goal.

• Agree to engage supply chains in improving the sustainability of seafood sources.

Page 51: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

How has it been going? • Sustainable seafood movement has been active for over 20 years

• Many European and North American retailers were early adopters

of sustainability commitments; many now close to reaching goals

• Sustainability programs expanding to other markets (ex. Spain, Indonesia, China, etc.), and to include other segments of the supply chain

• Movement has established several key tools for supporting sustainability (ex. Certifications and ratings, public awareness campaigns, industry-led improvement projects)

• Some seafood sectors have responded well (ex. Number of FIPs/AIPs) and demonstrate the movement’s success (ex. whitefish, cold water shrimp)

Page 52: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What has been working? • Robust sustainability commitments and policies from major buyers

• Seeking certifications (MSC, ASC, GAA, etc.)

• Transparent reporting (ex. Public disclosure projects, documentation of

FIP/AIP progress, etc.)

• Informing the consumer (Public-facing programs, such as Monterey Bay Seafood Watch, Ocean Wise)

• Industry engagement and education; making the “business case” for sustainability

• Encouraging supply chains to lead FIPs/AIPs

• Pre-competitive efforts (ex. Supply Chain Roundtables, ISSF, Sea Pact, etc.) – Not just for industry; NGOs as well - Conservation Alliance for Seafood Solutions

Page 53: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What is next?

• Retailers with established sustainability programs continue to evolve – Expand engagement on social issues – Continued supplier engagement – Increased transparency – Provide lessons learned to emerging markets

• Some seafood sectors are largely untouched when it comes to sustainability (ex. Octopus/squid, snapper/grouper)

• Industry sees these challenges as pre-competitive – outside of “normal” business – the rising tide that lifts all boats

Page 54: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What can we do? • Retailers continue with their efforts, but expand collaboration

– Recognize that as NGOs, we may have different methods, but have a shared end goal

• Increase policy engagement with governments

• Engage seafood sectors that are in need of the most improvements

– May fall outside existing supply chains for some buyers, but can provide blueprints for success

– Continue to engage supply chains

Page 55: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Thank you! Questions?

Page 56: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Embedding Sustainable Seafood Programs in the Retail Sector for the Long Haul Seaweb Seafood Summit Claire Li Loong 6 June 2017 Ocean Wise Account Representative

Page 57: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Intro to Ocean Wise

91%

Page 58: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program
Page 59: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

What has worked

• Labeling using retail product codes

• Staff training

• Reference materials for staff

• Consumer education

• Auditing

Page 60: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Labeling: Product codes

• Ocean Wise incorporated into the product code minimizes labeling mistakes from staff

Page 61: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Staff Education: In-person manager training, webinars, online training, custom training modules

Page 62: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Reference Materials for Staff

• FAQ for employees

• Cheat sheets

Page 63: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Consumer Education

• Brochures and posters • Videos • Labels inside display

case, shelf talkers and stickers on package

Page 64: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Auditing

• Secret shoppers • Spot checks by managers • NGO Audits

Page 65: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Challenges

• Labeling– technological limitations

• Data collection and cooperation of suppliers

• Popular unsustainable seafood items

• Seafood with no sustainable alternatives

• Unassessed seafood in ethnic markets

Page 66: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Challenges: Labeling and technological limitations

• Inability of some retailers to include Ocean Wise code in product codes and labels

• Overcoming challenge: Label price list or supplier invoice

CHAR ARCTIC FLT S/ON PBO MED

BASA FLT 6/8 OZ IQF RETAIL

CLAM MANILA N/SHELL 5 LB BAG

COD LING WHL H/OF LL FAS

SHRIMP 26/30 RAW P&D TLON IQF POI

Page 67: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Challenges: Data collection

• Need key data elements to make recommendations

• Suppliers are not always Ocean Wise partners

• Overcoming challenge: Direct introductions to key contacts, partnering with suppliers, collaborating with other NGOs

Page 68: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Challenges: Popular unsustainable seafood items

• Retailers reluctant to switch out seafood items that sell e.g. shrimp, Atlantic salmon

• Overcoming challenge: Add sustainable option without removing unsustainable choice or switch the item out and publicize the sustainable move – measure sales difference.

Page 69: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Challenges: Seafood with no sustainable alternatives

• CDN Lobster, imported crabmeat etc. have no viable alternatives

• Overcoming challenge: rely on consumer demand for sustainable seafood and consumer education

Page 70: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Challenges: Unassessed seafood in ethnic markets

• Seafood that has no recommendation

• Overcoming challenge: Identify popular unassessed seafood for future possible assessments e.g. sea cucumber

Page 71: Embedding Sustainable Seafood Programs in the Retail ... · •Overall Safeway Corporate Responsibility Commitment •Seafood’s Role in Safeway’s CSR •What the approach to program

Thank you!

@ocean_wise @ocean_wise @ocean_wise oceanwise.ca


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