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Erich Campbell Embroidery Pricing Models Explained: Tackling Pricing and Value through Theory 1
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Page 1: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Erich Campbell

Embroidery Pricing Models Explained:

Tackling Pricing and Value through Theory

1

Page 2: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

Who is this guy?

2

Page 3: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019 3

About Value

Knowing Your Shop

Doing The Math

The Minimum To Maintain

Pushing For Profit

Dealing With Digitizing

Additional Fees

Price Versus Value

IN THIS SESSION

Page 4: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

BEFORE WE BEGIN

Your work is valuable.

You need profit to grow and thrive.

Find your unique value, dare to care for the

customer’s experience, and be audacious

enough to charge what you deserve.

4

Page 5: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

BEFORE WE BEGIN

Price is not cost.

Price: What a customer is willing to pay

Cost: The resources used to create a product

5

Page 6: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

ABOUT VALUE

What’s the difference?6

$6 $60

Page 7: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

ABOUT VALUE

Measurable Value / Perceived Value

7

$6 $60

● Blank● Standard Tag● Direct Sale

TheTee

● Same Blank● Custom Tag Print● Sold In Boutique● Packaging

Page 8: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

ABOUT VALUE

8

Measurable Value● Based on labor/costs● Easy to quantify● Proved by calculation● Takes more input (quality,

labor) to raise

Perceived Value● Based on perception● Harder to quantify● Proved by response● May raise through

context, marketing, positioning, or popularity.

● Out of sync with labor / cost.

Math alone can’t describe value.

Page 9: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019 9

KNOWING YOUR SHOP

Your shop is unique.

Taking a poll of the shops in your area and averaging the quotes isn’t a viable method

to determine pricing.

Page 10: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019 10

KNOWING YOUR SHOP

Your shop is unique.

No simple spreadsheet or price-per-thousand can be universally correct for all

shops and situations.

Page 11: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019 11

KNOWING YOUR SHOP

Your Shop’s Position

Total Costs

Equipment

Region

Local/Niche Market

Unique Value

Page 12: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Why start with calculations?

Staying in business requires knowing what things cost.

Growing a business means making more than we need to break even.

12

Page 13: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

The Minimum to Maintain

Pay all costs + a reasonable wage for all you do.

Calculated based on optimal production and growth,

our goal is long-term sustainability.

13

Page 14: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Calculating your costs

14

Fixed Expenses● Leases● Subscriptions● Communications● Insurance

Variable Expenses● Supplies● Utilities● Temp Labor● Repairs*● Misc. Costs

Record/Review costs + extrapolate 1 year

Page 15: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Production Possibilities

15

Know the labor your shop can

reasonablyachieve.

Page 16: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Production Possibilities

16

= 45,180 ‘thousands’ of stitches per head/year

Average stitching speed: 500 spm

6 full production hours per 8 hour shift

251 working days in a normal year

Page 17: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Initial Pricing by Stitch Count

Yearly Minimum to Maintain / ‘thousands’ per year

= Minimum Price per Thousand Stitches

17

Page 18: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Base Pricing

Low-count jobs can lose money when priced entirely based on stitch count.

Establish a base price per piece to cover

production labor that remains constant

18

Page 19: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DOING THE MATH

Minimum Pricing by the Hour

19

Yearly Minimum to Maintain / estimated hours per year

= Minimum Price per Work Hour

6 full production hours per 8 hour shift

251 working days in a normal year

1506 work hours in a normal year

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DOING THE MATH

Time Studies

20

● Hooping● Trimming● Finishing● Packaging● Stitching*

More accurate than estimates

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Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFIT

Building Profit Beyond Minimums

21

Garment Price + Markup and Decoration

Garment Price + Profit-adjusted Decoration

Flat Rate Pricing

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PUSHING FOR PROFITGarment Price + Markup And Decoration

22

Garment Cost $5

+100% Markup $5

Sub Total = $10

+ Decoration $12.18

Final Price = $22.18

Markup/profit is applied to garment cost

+100%

Page 23: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFIT

23

+ Pros● Simple Calculation● Industry Standard

- Cons● Less profit on inexpensive

garments● Markup too high on

expensive garments● No profit on customer-

supplied garments

Garment Price + Markup And Decoration

Markup/profit is applied to garment cost

Page 24: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFITGarment Price + Profit-Adjusted Decoration

24

Garment Cost $5

+ 20 Mins. Labor or

10,000 Stitches

+ Calculated Profit

$20.67

Final Price = $25.67

Markup/profit is applied to Decoration

Page 25: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFIT

25

+ Pros● Consistent● Easier to estimate profit● Entirely tied to labor

- Cons● Time studies required● Must predermine desired

yearly profit

Garment Price + Profit-Adjusted Decoration

Markup/profit is applied to Decoration

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PUSHING FOR PROFITFlat Rate - Package Model

26

Final Price = $25.00

(Includes specific

garment + left chest

logo only)

Package Model with Restrictions

1 LogoThis polo

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PUSHING FOR PROFITFlat Rate - Location Model

27

Garment Cost $5

Left Chest Logo $20

Sleeve Logo $10

Final Price = $35.00

Price per Location

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Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFIT

28

+ Pros● Easy to explain● No need to quote● No calculations

- Cons● Less Equitable● Complicated jobs may not

be profitable● Restrictions can

confuse/frustrate customers

Flat RateDecoration + Garment Inclusive / One Price per Area

Page 29: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFITDiscounts by Volume

29

Primarily used to encourage

larger orders or reward

larger decorations

Calculated by Garment Volume and/or Stitch Count

Page 30: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PUSHING FOR PROFITDiscounts by Volume

30

How is it profitable?● Reduced switching costs

● Reduced cost from vendors

● Reduced chance of errors

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Embroidery Pricing Models Explained1/20/2019

DEALING WITH DIGITIZING

File Ownership and Revealing Fees

31

Passing it On

Loss Leader

Dividing by Garment

Page 32: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

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DEALING WITH DIGITIZING

32

+ Pros● Can add markup● No fight over files● Less fear over ‘lock-in’

- Cons● Time lost in prep● No barriers to bargain

shopping

Passing on the Cost

Cost directly assessed - Files to customer

Page 33: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DEALING WITH DIGITIZING

33

+ Pros● Retain Ownership● No ‘Setup Fee’ fight● Enticement to return

- Cons● No direct profit● Opportunity cost● Initial small orders

may be at a loss

Loss Leader

Costs waived - Files stay in-house

Page 34: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

DEALING WITH DIGITIZING

34

+ Pros● No visible setup fee● Easy accounting for

clubs/events

- Cons● Skews quote

comparisons● Hides value

Divide by Garment

Costs amortized by upping per-garment price

Page 35: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

ADDITIONAL FEES

35

● 3D Foam

● Applique

● Patch Making

● Individual

Packaging

● Tagging /

Labeling

Tasks that add materials and labor should increase the final price

Page 36: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

RUSH FEES

Justify overtime on a full schedule and/or increasing staff or production capacity

36

It’s not (just) a PITA fee.

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Embroidery Pricing Models Explained1/20/2019

RUSH FEESWhat if I’m not busy?

37

Nobody knows (or should know) your volume.

Customers will not understand the higher price for the

same service at a later, busier time.

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RUSH FEESWhat if I don’t need or want to charge

rush fees?

38

Recognize the effects of disrupting your schedule:

added switching time, stress, and labor, accruing real

costs and opportunity costs.

If you choose to waive them, always show fees on the

invoice to acclimate the customer in case you need or

decide to charge them in the future.

Page 39: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PRICE VS. VALUEWhat is your unique value proposition?

39

What does your shop offer that you can’t

get anywhere else?

What makes you more than a

commodity?

Page 40: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PRICE VS. VALUE

40

Customers pay (value you) more if you:

● make their lives easier

(review ordering, pickup, communication)

● offer products or decorations others can’t or won’t

● maintain a high standard for quality

● offer valuable information and consultation

● provide an enjoyable experience

Page 41: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PRICE VS. VALUEPrice-only shoppers are fickle.

41

For bargain hunters, you are only as

good as your last ‘deal’.

Customers have a measurable value,

too.

Page 42: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

PRICE VS. VALUE

42

Competing on price always drives

prices down; competing on value can

raise them and justify them to the

customer.

Page 43: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

ASSESSMENT

43

Calculation-Based Pricing● Know your costs

● Add a reasonable amount for all labor

● Examine your shop’s unique position

● Use estimates and/or time studies to determine

capacity

● Examine pricing schemes and fees for custom work

● Set your initial pricing

Page 44: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

ASSESSMENT

44

Value-Based Pricing● Know your unique value proposition

● Look for niche markets, services, and contexts

that raise your value.

● Share the ‘story’ of your shop’s defining

characteristics and abilities

● Adjust pricing in these avenues accordingly

Page 45: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

IN CONCLUSION

Your work is valuable.

You need profit to grow and thrive.

Know your costs, understand the math,

but in the end, one of the most important

things you can do is to be you.

45

Page 46: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

IN CONCLUSION

Price fairly, but don’t underestimate your value. If you don’t believe your

value can make a profit, work to increase value first.

46

Page 47: Embroidery Pricing Models Explained · 1/20/2019 Embroidery Pricing Models Explained BEFORE WE BEGIN Your work is valuable. You need profit to grow and thrive. Find your unique value,

Embroidery Pricing Models Explained1/20/2019

IN CONCLUSION

Find your unique value, dare to care for the

customer’s experience, and be audacious

enough to charge what you deserve.

47


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