Digital design in a world of connected things

DARE 2017, Iskander Smit Iohanna Nicenboim

AMS

@iskandr

Our reality?

Hyper-reality, Keiichi Masuda

A perfect world?

Rush Hour, Black Sheep Films

Our relation with the machines?

https://www.youtube.com/watch?v=WcW70-6eQcY

The relationship of things with us

June oven

digital design in a world of connected things

Iohanna NIcenboim

People

ThingsServices

2014. The Internet of Xmas Gifts

https://sen.se/store/mother/

2015. Products with an app

http://smarter.am/coffee/

2016. Embodiment of new possibilities

https://vaikai.com/

2017. Default features

https://vaikai.com/

An example; a new bbq experienceProducts become systems

The Helpful BBQ Sietse Taams

Master of the party occasionally

(ecosystem of) things

data

activities while using

56 57

13 A basic systemThe exploration approach has led to several design directions that should come together somehow. In a first attempt to combine the solutions to sub-problems, a basic system is created that shows the elements and their connection.

Combining the solutions regarding measurement, control and interface, a system is composed that enhances the barbecue in a way that it can boost the user’s performance. Currently based on meat, the user input and real-time temperature findings are used to estimate the outcome.

OutcomeA prediction is made based on the thickness of the meat and the temperature on the barbecue. The time it will take to cook the

meat all the way through is estimated. Because of the nature of the interface, where the progress can be seen, the user can make a conscious decision about taking off the meat, whether it has to be cooked all the way or not.

Testing

Input

InterfaceMeasure height

Well done

Raw

Measure temperature

Computation

Position

Energy = Time x Heat x Height

Measure temperature

Hardware as a platform

Conversations with the machines

Beyond screen interactions

Context aware, rule-based

New type of things

the software layer is defining the experienceIn the product system

Rethink products Cloudwash, BERG

Invisible design Claire Rowland, Design for Connected Objects

Push the power of the service layer far beyond where it is now

Tom Coates, shape of Things, 2016

Spimes, objects that nudge the user Shaping Things, Bruce Sterling

Objects that are aware, conscious, stubborn… Google Home

The Collector The Actor The Creator

THREE METAPHORS OF PRODUCT AGENCY

Products as Agents defining the roles of products with their users

Products As Agents; Nazli Cila, Elisa Guiccardi, Iskander Smit, Ben Kröse; 2016

The collector Growficient, high precision agriculture

The Actor June oven

The Creator Starfish self-modeling robot

human computer integration

human computer interaction

app revolution personalisation for the masses

wearable revolution contextualisation of you

assistant revolution relation with the machine

Superflux - Our Friends Electric (2017)

service first; design beyond the touchpointsphase 1

system first; be an architect of objects and humansphase 2

rules first; director of things designing thingsphase 3

Hardware as a platform

Conversations with the machines

Beyond screen interactions

Context aware, rule-based

New type of things

Activities of the future experience designer…

… rule-based experience, storytelling,

learning & adaptive, dialogue design,

co-design with the machine.

… with the world as context, and all touchpoints as actors in the play.

From user centered to human centered.

With human and the machine working in concert.

Issues of delegation Uninvited guests, Superflux

ThingsCon 2017 30 November & 1 December

thingscon.nl

20% discount + T-ShirtUse code DARE2017

Thanks!Iskander Smit, @iskandr