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Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & WilkinsCopyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Chapter 71
Emergency Nursing
Chapter 71
Emergency Nursing
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Objectives
• At the end of this session the student should be able to:
1.Define the terms: emergency nurse and triage;
2.Explain the process of triaging;3.Identify the priority disorders in triaging; and4.Discuss how patients are managed presenting
with emergency disorders.
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Scope and Practice of Emergency Nursing
• Emergency management traditionally refers to urgent and critical care needs.
• The ED has increasingly been used for non-urgent problems
• Emergency management has broadened to include the concept that an emergency is whatever the patient or family considers it to be.
• The emergency room staff works as a team.
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The Emergency NurseThe emergency nurse has had specialized
education, training, experience, and expertise in assessing and identifying patients’ health care problems in crisis situations.
Nursing interventions are accomplished interdependently in consultation or under the direction of a physician or nurse practitioner.
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Priority Emergency Measures for all Patients
• Safety is the first priority• Preplanning to assure security and a safe environment• Close observation of patient and family members in
event that they respond to stress with physical violence• Assessment of patient and family psychological function • Patient and family focused interventions
– Actions to relieve anxiety and provide a sense of security– Allow family to stay with patient, if possible, to alleviate anxiety– Provide explanations and information– Additional interventions are provided depending upon the stage of crisis
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Triage• Triage
– sorts patients – based on the severity of health problems – Takes in account the immediacy with which these
problems must be treated • The triage nurse collects data and classifies the
illnesses and injuries to ensure that the patients most in need of care do not needlessly wait.
• Protocols may be initiated in the triage area.
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Triage Categories
• Three levels• Emergent
– Highest priority– Life threatening conditions– Must be seen immediately
• Urgent– Serious problems– Not immediately life threatening
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Triaging Contd.
• Nonurgent– Episodic illnesses– Address within 24hrs,
• “fast track”– Simple first aid/primary care– Can be referred
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Triage
• Five level system– Resuscitation– Emergent– Urgent– Nonurgent– Minor
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Triaging Contd.• The obvious first-priority patients are those
with multiple trauma:• Gunshot or stab wounds• Persons involved in motor vehicle accidents• Persons with obvious CVA • Persons with severe chest pain/heart attack• Patients in shock or who have unstable vital signs
• Persons presenting with respiratory symptoms
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Principles of Emergency Care• Assess and Intervene
– A, B, C– Neuro– Health history – Head-to-toe assessment
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Principles of Emergency Care (cont’d)
• Diagnostic and lab testing• Insertion of monitoring devices• Splinting• Wounds
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Airway Obstruction
• Head-Tilt-Chin-Lift Maneuver• Jaw-Thrust Maneuver• Oropharyngeal Airway Insertion• Endotracheal Intubation• Alternative Intubation Method• Cricothyroidotomy
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EFGHI =• E- Expose the patient• F- *Full set of vital signs, *five interventions (cardiac
monitor, pulse oximetry, urinary catheter, NG if not contraindicated, lab studies)
• G- giving comfort measures…pain control, reassurance to patient and family
• H- history/ head to toe assessment• I- inspect for hidden injuries-log roll patient to
inspect posterior aspect.
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Trauma• An unintentional or intentional wound or injury
inflicted on the body from a mechanism against which the body cannot protect itself
• Collection of forensic evidence– A critical role of the nurse!– Documentation may be used in legal proceedings– If criminal activity suspected, bag clothes and belongings and
give to law enforcement; document the name of officer– If suicide or homicide, must notify medical examiner
• Multiple trauma– Priority management
15
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Wounds• Restore physical integrity and function of injured tissue, with
minimal scarring and without infection
• Wound cleansing
• Primary closure
• Delayed primary closure
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Management of Patients with Intra-Abdominal Injuries
• Blunt trauma or penetrating injuries• Abdominal trauma can cause massive life-threatening blood
loss into abdominal cavity• Assessment
– Obtain history – Abdominal assessment and assess other body systems for
injuries that frequently accompany abdominal injuries– Assess for referred pain which may indicate spleen, liver, or
intraperitoneal injury– Laboratory studies, CT scan, abdominal ultrasound (FAST),
diagnostic peritoneal lavage – Stab wound—sinography
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Management of Patients with Intra-Abdominal Injuries
• Assure airway, breathing, and circulation• Immobilize cervical spine• Continually monitor the patient • Document all wounds• If viscera are protruding cover with sterile, moist saline dressing• Hold oral fluids• NG to aspirate stomach contents • Tetanus and antibiotic prophylaxis• Rapid transport to surgery if indicated
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Priorities of Care for the Patient with Multiple Trauma
• Requires a team approach• Determine extent of injuries and establish
priorities of treatment• Assume cervical spine injury• Injuries interfering with vital physiologic
function have highest priority
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Priorities in the Management of the Patient With Multiple Injuries
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Priorities in the Management of the Patient with Multiple Injuries (cont.)
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Hemorrhage• Fluid Replacement• Control of External Hemorrhage• Control of Internal Bleeding
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Hemorrhage• Management
– Fluid replacement• Blood, crystalloids, colloids• If large volume rapid infusion, need to warm fluids to prevent
hypothermia
– Control of internal hemorrhage, usually via emergent surgery; administer PRBCs while awaiting surgery
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Control of External Hemorrhage• Direct Pressure• Elevation• Compression of pressure points (arteries,
veins)• AVOID tourniquets…can compromise loss of
circulation and loss of limb
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Environmental Emergencies: Hypothermia
• Internal core temperature is 35°C or less• Elderly, infants, persons with concurrent illness,
the homeless, and trauma victims are at risk • Alcohol ingestion increases susceptibility• Hypothermia may be seen with frost bite and
treatment of hypothermia takes precedence• Physiologic changes in all organ systems• Monitor continuously
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Management of Patients with Hypothermia
• Use ABCs, remove wet clothing, and rewarm• Rewarming
– Active core rewarming• Cardiopulmonary bypass, warm fluid administration, warm
humidified oxygen, warm peritoneal lavage– Passive external rewarming
• Warm blankets and over the bed heatersNote: Cold blood returning from the extremities has high levels of lactic acid and can cause potential cardiac dysrhythmias and electrolyte disturbances
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Management of Patients with Poisoning • Poison is any substance that when ingested,
inhaled, absorbed, applied to the skin, or produced within the body in relativity small amounts injures the body by its chemical action.
• Treatment goals:– Remove or inactivate the poison before it is absorbed– Provide supportive care in maintaining vital organs
systems– Administer specific antidotes– Implement treatment to hasten the elimination of the
poison
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Management of Patients with Ingested Poisons—Assessment
• ABCs • Monitor VS, LOC, ECG, UO • Laboratory specimens • Determine what, when, and how much substance
was ingested • Signs and symptoms of poisoning and tissue
damage • Health history• Age and weight
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Management of Patients with Ingested Poisons
• Measures to remove the toxin or decrease its absorption– Use of emetics– Gastric lavage– Activated charcoal– Cathartic when appropriate (sod. Sulphate, mag. Sul)– Administration of specific antagonist as early as
possible
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Poision Ingestion: Contd.• Other measures may include diuresis, dialysis
or hemoperfusion • Corrosive agents such as acids and alkalines cause
destruction of tissues by contact. Do not induce vomiting with corrosive agents.
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Management Patients with Carbon Monoxide Poisoning
• Inhaled carbon monoxide binds to hemoglobin as carboxyhemoglobin.
• Manifestations—CNS symptoms predominate– Skin color is not a reliable sign and pulse oximetry is not valid
• Treatment– Get to fresh air immediately– CPR as necessary– Administer oxygen; 100% or oxygen under hyperbaric
pressure • Monitor continuously
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Management of Patients with Food Poisoning
• A sudden illness due to the ingestion of contaminated food or drink
• ABCs and supportive measuresNote: Food poisoning, such as botulism or fish poisoning, may result in respiratory paralysis and death
• Determination of food poisoning• Treat fluid and electrolyte imbalances• Control nausea and vomiting• Clear liquid diet and progression of diet after nausea
and vomiting subside
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Management of Patients with Substance Abuse
• Acute alcohol intoxication—a multisystem toxin – Alcohol poisoning may result in death– Maintain airway and observe for CNS depression and
hypotension– Rule out other potential causes of the behaviors before it is
assumed the patient is intoxicated– Use nonjudgmental, calm manner– May need sedation if noisy or belligerent– Examine for withdrawal delirium, injuries, and evidence of
other disorders
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Crisis Intervention: Rape Victims• How the patient is received and treated in the ED is
important to his or her psychological well-being.• Crisis intervention begins as soon as the patient enters the
facility; the patient should be seen immediately• Goals are to provide support, reduce emotional trauma,
and gather evidence for possible legal proceedings• Patient reaction; Rape trauma syndrome• History taking and documentation• Physical examination and collection of forensic evidence• Role of the sexual assault nurse examiner
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Psychiatric Emergencies• Overactive patients, violent behavior, underactive
or depressed patients and suicidal patients • Management
– Maintain the safety all persons and gain control of the situation
– Determine if the patient is at risk for injuring himself or herself or others.
– Maintain the person’s self-esteem while providing care– Determine if the person has a psychiatric history or is
currently under care to contact that therapist• Crisis intervention • Interventions specific to each of the conditions
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Family Violence, Abuse and Neglect• Clinical manifestations
– Physical injuries• Multiple injuries or injuries that are not well explained• Common injuries include bruises, lacerations, fractures,
head injuries
– Psychological manifestations• Anxiety, insomnia, vague GI complaints
– Usually do not identify abuser– Neglect may manifest as poor hygiene, dehydration,
inattention to known medical needs36
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Family Violence, Abuse and Neglect• Assessment
– Acute awareness for signs of possible abuse/neglect– Question patient in private, away from possible abuser– Careful documentation
• May include quotations and photographs - may be used in legal proceedings
• Management– If abuse or neglect is suspected, primary concern is for the
safety of patient– Multidisciplinary
• MD, RN, social worker, authorities37
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Family Violence, Abuse and Neglect• Mandatory reporting laws
– If child or elder abuse is SUSPECTED, health care workers must report suspicion to Child or Adult Protective Services
– Proof is not required– If report made in good faith, no criminal or civil
liability against HCW
38
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Emergency Operations Plan (EOP)• Health care facilities are required to create a
plan for emergency preparedness and to practice this plan twice a year.
• Essential components of the plan:– An activation response– An internal/external communication plan– A plan for coordinated patient care– Security plans– Identification of external resources– A plan for people management and traffic flow
Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins
Emergency Operations Plan (EOP)• Essential components of the plan:
– A data management strategy– Deactivation response– Post-incident response– A plan for practice drills– Anticipated resources– Mass causality incident planning– An education for all of the above