Emerson Educational ServicesEmerson Educational ServicesCapabilities OverviewCapabilities OverviewEmerson Educational ServicesEmerson Educational ServicesCapabilities OverviewCapabilities OverviewMaximize your Investment!

Future Industry Dynamics…Future Industry Dynamics…Future Industry Dynamics…Future Industry Dynamics…– Challenges Facing the Industry

Emerson Educational ServicesEmerson Educational ServicesEmerson Educational ServicesEmerson Educational Services Mission

– Provide customers a sustainable, competitive edge by delivering training solutions to help them maximize their investment with Emerson products / systems and PlantWeb technologies

Emerson Educational ServicesEmerson Educational ServicesCustomers Served (Sample)Customers Served (Sample)Emerson Educational ServicesEmerson Educational ServicesCustomers Served (Sample)Customers Served (Sample)

Enabling Success: We deliver the knowledge and skills our customers require to be successful with PlantWeb® technology. Training is the cornerstone of maximum availability, sustainability, and operational excellence.

Worldwide Organization: Global standardization of certification programs for instructors, courseware development and training equipment specifications.

Product Training: Field devices, legacy system through current platform training, safety systems, asset management, smart wireless solutions

Varied Delivery Methods: Meeting customer needs through classroom and on-site Instructor-led courses, V-Learning, eLearning and simulation based solutions.

Customer Centered Training: Our team partners with customers to evaluate, measure and define training objectives and programs necessary to maximize human performance.

Time-honored Results: Our services and performance are built from a 68 year history of educational excellence.

Emerson Educational ServicesEmerson Educational ServicesEmerson Educational ServicesEmerson Educational Services

Emerson Educational ServicesEmerson Educational ServicesWorldwide Customer OfferingWorldwide Customer OfferingEmerson Educational ServicesEmerson Educational ServicesWorldwide Customer OfferingWorldwide Customer Offering

Emerson’s global training solutions can

help maximize the return on your most

significant investment—your employees.

Objective Based Learning

Defined Learning Paths

Consulting & Assessment - the right training at the right time.

eLearning, V-Learning, Classroom and on-site Instructor-led classes.

68 Years educational expertise.

U.S. & CanadaLocations 20Instructors 164

Latin AmericaLocations 8Instructors 27

Europe Locations 22 Instructors 131

Middle East & Africa Locations 6Instructors 27

Asia-Pacific Locations 12Instructors 85

SummaryLocations 68Instructors 434

Emerson Global Educational Services – 2013Emerson Global Educational Services – 2013

IACET Accredited Training ProviderIACET Accredited Training ProviderIACET Accredited Training ProviderIACET Accredited Training Provider Emerson Process Management

Educational Services is an IACET authorized training provider.

– IACET is the premier standards-setting organization for continuing education and training.  Our strategic mission is to promote IACET standards as a benchmark for quality program delivery. IACET Authorized Providers are an elite group of educators dedicated to quality in continuing education and training.  Consumers trust the IACET CEU because they know that the Authorized Providers’ processes must follow the ANSI/IACET Standard for Continuing Education and Training and have been thoroughly assessed by a third party. 

Emerson Educational ServicesEmerson Educational ServicesTraining OptionsTraining OptionsEmerson Educational ServicesEmerson Educational ServicesTraining OptionsTraining Options

● Product Training

Asset Optimization

Fisher Control Valves & Instruments

Daniel

DeltaV™ /PROVOX™ /RS3™

Syncade™ Smart Operations Management Suite

Liquid & Process Analytical

Machinery Health™ Management

Measurement

Micro Motion

Ovation® / WDPF®

Regulators

Remote Automation Solutions

Roxar

Process Training

Plant Safety

PlantWeb®

Process Control & Loop Tuning

Refining Process Training

Operator / Maint Training Solutions• Complete Training Solutions

• Services to fit your needs and meet your objectives•Design

• Development• Testing

• Training• ‘As-built’ Courseware

• Scenarios• Scoring• Reports

• Architecture Options

On-Site / Traditional Classroom• Instructor led

• On-site or factory locations• Locations worldwide

• Local Language support• Hands-on

• Engineering• Maintenance

• Operations

V-Learning• Instructor Led

• No travel required

eLearning Training• Hands on, ‘learn-by-doing’

• Self paced training• Available via the internet

• Progress monitored with LMS

Emerson Educational Services Emerson Educational Services Training Delivery Platform OptionsTraining Delivery Platform OptionsEmerson Educational Services Emerson Educational Services Training Delivery Platform OptionsTraining Delivery Platform Options

Consulting Services

Emerson Educational ServicesEmerson Educational ServiceseLearningeLearning

Hands-on, learn-by-doing including workshops Available via the internet Train on your schedule, no travel required 28 courses available

Emerson Educational Services Emerson Educational Services Virtual Classroom TrainingVirtual Classroom TrainingEmerson Educational Services Emerson Educational Services Virtual Classroom TrainingVirtual Classroom Training

FEATURESVIRTUAL

CLASSROOM

Instructor Led

Individual Work Station

Professional Curriculum

Home @ Night

Att end from Anywhere

Customize Content

No Travel Hassles

Best Cost Option

Greatest Course Content Flexibility

Your Plant Personnel: Asset or Liability?Your Plant Personnel: Asset or Liability?Your Plant Personnel: Asset or Liability?Your Plant Personnel: Asset or Liability?

Training Determines the Difference:

1st - Training Assessments the Human Centered Design (HCD) approach

2nd – Training Assessments result in Targeted Training

3rd – Targeted Training is more effective and reduces cost

Proven Case Studies

Total Hours of Study for

all Job Roles

Post AssessmentPre Assessment

Training Days

Post Assessment

Pre Assessment

Training AssessmentsTraining AssessmentsTraining AssessmentsTraining Assessments

<<< Lifecycle Services Consulting Process >>>

Develop Agreement

Design & Plan

Explore

• Initial customer contact

• Phone and/or face-to-face meeting

• Identify training requirements

• Identify key stakeholders to move forward

• Submit training assessment proposal

• Training Assessment kick off meeting

• Define business objectives

• Define KPIs• Define job roles• Identify SMEs• Identify test

questions• Conduct pre

assessments• Conduct skills gap

analysis

• Define training deliverables

• Identify resource requirements

• Define training development timeline

• Submit proposal for training program development

• Develop OTS• Develop MTS• Finalize post

assessments• Develop instructor

led training • Develop on-line

training• Conduct train-the-

trainer sessions• Deploy blended

training solutions • Evaluate and refresh

curriculum

Agree to training assessment

Agree to training program

development

Implement

Rely on Emerson Educational Services Rely on Emerson Educational Services for your Team’s Training Needs! for your Team’s Training Needs!Rely on Emerson Educational Services Rely on Emerson Educational Services for your Team’s Training Needs! for your Team’s Training Needs!

Targeted, flexible training designed to your organizations needs

Numerous topic and learning platform combinations available

Training delivered by experts– Certified instructors have application expertise and field experience

Proven student satisfaction ratings Courses overall average rating of 3.64 on a 4.0 scale Instructor overall average rating of 3.73 on a 4.0 scale

“I got a lot of information that is applicable to valves used in our plant…now I feel I can fix issues with certain valves”

“The course was very helpful. The in-class exercises that we did ourselves will definitely help me set up our systems at the plant”

Let us help you maximize the return on your most important investment - your employees.