Emotional Intelligence

emotionalintelligencequeenie santos

*“We are not just smart by our training and expertise, but by how well we handle ourselves and each other”

-Daniel Goleman

*emotional intelligencea measure of

intelligence that focuses on personal

qualities, such as initiative, empathy,

adaptability, and persuasiveness.

clarified misconceptions

about emotional intelligence“not being nice” because

there are moments when a person has to be bluntly

confronting someone with an uncomfortable but

consequential truth


about emotional intelligenceemotional intelligence does

not mean giving free rein to feelings –

“letting it all hang out.”


about emotional intelligenceRather, it means managing

feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly

toward their common goals


about emotional intelligenceemotional intelligence seems

to be largely learned and it all continues to develop as

we go through life and learn from our experiences

*Even people with high emotional

intelligence overall may be strong in

some specific abilities and

relatively weaker in others.

handling their own emotions

and impulses

people grow in emotional intelligence to maturity

through the years as they grew more adept at

motivatin

g themselv

es



housing their empathy and

social adroitness



five elementsof emotional intelligence

self-awarenessYou know what you are feeling as you have the emotion, and you are in touch even with subtle or

fleeting feelings about things

1


self-motivationYou are not carried away by

impulse, but can delay gratification in the pursuit of your

goals

2


self-regulationWhen you are in a bad mood,

depressed or anxious, you don’t ruminate about it, but you are able to find a way to soothe or contain

it

3


empathyYou are usually able to sense what

others are feeling, even without being told.

4


adeptness in relationship

You are good at handling conflict and emotional upsets in a

relationship.

5

capacities of emotionally intelligent

personsIndependent

Each makes a unique contribution to job performance.

1

Different tasks of factory workers


persons Interdependent they come to rely on each other to

work on same task.

2

A singer and a guitarist of a band


personsHierarchical

The emotional intelligence capacities build upon one another

self-awareness is crucial for self-regulation and empathy; self-regulation and self-awareness contribute to

motivation; all the first four are at work in social skills.

3


persons Necessary but not sufficient

Having underlying emotional intelligence ability does not guarantee

people will develop or display the associated competencies

4


personsGeneric

The general list is to some extent applicable to all jobs.

However, different jobs make differing competence demands.

5

the competencies one needs for success may change as one rises through the

ranks; in most large

organizations

Managers

CEO

Directors

The rest

*Children whose parents were good emotional coaches, were more relaxed biologically, more popular, less rude and aggressive, and scored better on math and reading tests.

Children who had courses in emotional literacy were…

Better able to recognize their

feelings & handle their anger,

aggression, and anxiety.

1


Better able to control impulses

and tolerate frustration.

2


More emphatic and better

listeners3


More popular, considerate,

and better at resolving conflicts

4

*Sharon Begley and Richard Davidson (2013) have seen thousands of people who share similar backgrounds respond in dramatically different ways to the same experience.

*Why does one person recover quickly from

divorce while another remains mired in self-

recrimination or despair?

*Why does one sibling bounce back

from a job loss while another feels

worthless for years?

The answer that has emerged from their researches is that these differences reflect what they called …

*emotional style a constellation of reactions and coping responses that differ in kind, intensity, and duration.

*The old view of cognition which is considered the most exalted of

human capacity evolved from the frontal cortex, and emotion from

the limbic system

*The iambic system deep in the brain, including the amygdala and hippocampus as the site of anger, fear, and anxiety, as well as positive emotions.

*The frontal cortex, just behind the forehead was the exalted thinker, where forethought and judgement, reason and volition, attention and cognition came from.

What Is the Difference between IQ and EQ?High emotional intelligence is often

the key factor in success people of high IQ often wind up working for people of middling or even lower

intelligence.

emotionalquotient

intelligencequotient

High IQ makes you a good English

professor

Adding high EQ makes you the

chairman of the English

Department.

emotionalquotient


High IQ makes you a sociologist of

marriage.

High EQ makes you

happily married.

emotionalquotient


High IQ makes you a

valedictorian.

High EQ makes you a

body president.

emotionalquotient


High IQ makes you a brilliant fiscal

analyst

High EQ makes you a

CEO.

emotionalquotient


High IQ lets you write a psychiatric

theory

High EQ means you

don’t need a psychiatrist

emotionalquotient


High IQ makes you a legal scholar.

Adding high EQ makes you

a brilliant trial lawyer

INTROVERT and EXTROVERT“Introverted people aren’t

bothered by social situations, they just prefer not to engage.”

-Louis SchmidtIntroverts find such social

interactions taxing.

INTROVERT and EXTROVERT Very shy and

introverted people have been shown to succumb

more rapidly to diseases like HIV and to

be at greater risk for depression than their

extroverted counterparts.

INTROVERT and EXTROVERTIn schools, it’s the

bolder kids who get attention from

teachers, while quiet children can too easily

languish in the back of the classroom.

hidden benefits of the introverted temperament Introverts may be

able to fit all their friends in a phone booth, but those relationships tend to be deep and rewarding.

1

hidden benefits of the introverted temperament Introverts are more

cautious and deliberate than extroverts, but that

means they tend to think things through more thoroughly, which means they can often make smarter decisions.

2

Studies show that introverts tend to be

better gamblers because they have so keen an awareness of

risk.

An example is Warren Buflett, the world's

greatest investor, is widely considered to be

a homebody, happier reading annual reports or playing bridge than

going out and socializing.

hidden benefits of the introverted temperament Introverts are better

at listening, which after all, is easier to do if you're not talking.

3"Introverted leaders tend to be more detail oriented and better able to hear their employees."

-Jennifer Kahnweiler

hidden benefits of the introverted temperament Introverts find it

easier to spend long periods in solitary work, which turns out to be the best way to come up with a fresh idea or master a skill.

4

INTROVERT and EXTROVERTIn one study, Ericsson and

some of his colleagues divide violinists into three

groups, ranging from those who

would likely go on to professional careers to

those who would become teachers instead of

performers.

INTROVERT and EXTROVERTThe researchers asked the

violinists to keep diaries and found that all three groups spent about the same amount of time —

more than 50 hours a week — on musical

activities.

INTROVERT and EXTROVERTBut the two groups

whose skill levels made them likelier to play

well enough to perform publicly spent most of

their time practicing in solitude.

INTROVERT and EXTROVERTIn later studies, Ericson

and his colleagues found similar results

with chess grand masters, athletes and even ordinary college students studying for

exams.

INTROVERT and EXTROVERTFor all these groups,

solitary training allows for a level of intense

and personal focus that's hard to sustain

in a group setting.“You gain the most on your

performance when you work alone.”

-Ericsson

INTROVERT and EXTROVERT Introversion &

extroversion aren’t fixed categories but they are vital to our

personality.

INTROVERT and EXTROVERTThere’s a subtle bias

against introverts, and it's emerging a waste of talent and energy

and happiness. Faking it is exactly what a lot of introverts learn to do from an early age.

INTROVERT and EXTROVERTScientists have begun

to learn that the introverted or

extroverted temperament seems strongly inborn and

inherited, influencing our behavior from after we're out of the womb.

INTROVERT and EXTROVERT*Jerome Kagan and his

colleagues gathered a sample group of 500 4-month-old infants and exposed them to new

experiences in the lab, including popping

balloons, colorful mobiles and the smell of alcohol

on cotton swabs.

INTROVERT and EXTROVERT*Jerome Kagan and his

colleagues gathered a sample group of 500 4-month-old infants and exposed them to new

experiences in the lab, including popping

balloons, colorful mobiles and the smell of alcohol

on cotton swabs.

INTROVERT and EXTROVERT*20% of the infants reacted intensely to the stimuli, crying and pumping their arms. *40% stayed relatively quiet*40% fell between the two extremes.

INTROVERT and EXTROVERT

*While our temperaments may

define us, that doesn’t mean we’re controlled

by them – if we can find something or

someone that motivates us to push

beyond the boundaries of our nerves.

The presentation ends here.

Date post:	17-Feb-2017
Category:	Self Improvement
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Emotional Intelligence

Self Improvement