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Emotional Intelligence: The Key Factor to Career and Life Success
Emotional Intelligence: The Key Factor to Career
and Life Success
Why Are You Here?
What is Emotional Intelligence?
What is Emotional Intelligence?
Emotional intelligence is a set of emotional and social skills that collectively establish how well we:• Perceive and express ourselves
• Develop and maintain social relationships
• Cope with challenges
• Use emotional information in an effective and meaningful way
What Emotional Intelligence is Not
Cognitive Intelligence (IQ)
•EQ and IQ are not highly correlated, meaning that there is nothing to suggest that if IQ is high then EQ will be high or inversely if IQ is low, EQ will be low
• IQ is set and peaks around 17 years of age
•EQ is not fixed and rises steadily with age and experience
Why Is EI Important?
• Key indicator of human performance and development potential
• Not static - can change over time and can be developed in targeted areas
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Why Does EQ Matter?
• Leadership: Self, Others, Organization• Career: Satisfaction and Success• Team: Collaboration & Results• Life: Well-being and Happiness
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Business Case for EQ
“What are the top issues you face at work?”
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Business Case for EQ
“What are the top issues you face at work?”
76% are on the people/relational side
24% on the technical/financial side
Self Perception
Self Perception
Self-Regard - ConfidenceSelf-Actualization - Continuous DevelopmentEmotional Self-Awareness - Understanding My Emotions
Self Expression
Self Expression
Emotional Expression - Saying How You FeelAssertiveness - Standing Up for Yourself EffectivelyIndependence - Standing On Your Own Two Feet
Interpersonal
Interpersonal
Interpersonal Relationships - Developing and Maintaining Mutually Beneficial RelationshipsEmpathy - Recognizing and Appreciating How Others FeelSocial Responsibility - Contributing to Society
Decision Making
Decision Making
Problem Solving - Effectively Managing Emotions When Solving ProblemsReality Testing - Seeing Things as They Really AreImpulse Control - Ability to Resist or Delay Impulses
Stress Management
Stress Management
Flexibility - Adapting to Change EffectivelyStress Tolerance - Successfully Coping with Stressful SituationsOptimism - Having a Positive Outlook
15 EQ CompetenciesSelf-Perception
• Self-Regard
• Self-Actualization
• Emotional Self-Awareness
Decision Making
• Problem Solving
• Reality Testing
• Impulse Control
Self-Expression
• Emotional Expression
• Assertiveness
• Independence
Stress Management
• Flexibility
• Stress Tolerance
• Optimism
Interpersonal
• Interpersonal Relationships
• Empathy
• Social Responsibility
EQ and Well Being
Happiness =
• Self Regard• Self-Actualization• Optimism• Interpersonal Relationships
3 - New insights
2 - Things you are curious about
1 - Action or intention moving forward
Questions?
![Task Muddiness, Intelligence Metrics, and the Necessity of …cse841/papers/MuddyTasks.pdf · Intelligence Quotient (IQ) and Emotional Intelligence [9] have been proposed to measure](https://static.documents.pub/doc/80x56/5f68c70e6d422f700e14aa7a/task-muddiness-intelligence-metrics-and-the-necessity-of-cse841papers-intelligence.jpg)
