QUESTIONNAIRE Name………………….. Age………………. Tenure……………… Sex……………….. Post……………… Contact No………….. Instruction: Mark ( √ ) which you prefer. 1. What according to you are the types of employee turnover? a) Functional turnover b) Dysfunctional turnover c) Avoidable turnover d) Unavoidable turnover 2. What are the various reasons for employee turnover? a) Management demands that one person do the jobs of two or more people b) Management doesn't allow the rank and file to make decisions about their work c) Management constantly reorganizes, shuffles people around and changes direction constantly d) Management doesn't take the time to clarify their decisions e) Management promotes departments to compete against each other f) Management throws a temper tantrum, points fingers and assigns blame 3. In an organization, a little rate of employee turnover may result into?
1. What according to you are the types of employee turnover?
a) Functional turnover
b) Dysfunctional turnover
c) Avoidable turnover
d) Unavoidable turnover
2. What are the various reasons for employee turnover?
a) Management demands that one person do the jobs of two or more people
b) Management doesn't allow the rank and file to make decisions about their work
c) Management constantly reorganizes, shuffles people around and changes direction constantly
d) Management doesn't take the time to clarify their decisions
e) Management promotes departments to compete against each other
f) Management throws a temper tantrum, points fingers and assigns blame
3. In an organization, a little rate of employee turnover may result into?
a) Bringing in new ideas and skills from new hires.
b) Better employee-job matches.
c) More staffing flexibility.
d) Facilitate change and innovation.
4. High rate of turnover may lead to decrease in?
a) Productivity
b) Service delivery
c) Spread of organizational knowledge
5. What according to you are the causes of employee turnover?
a) Compensation package differences
b) Job and employee skill mismatch
c) Inferior facilities, tools, etc
d) Less recognition
e) Less or no appreciation for work done
f) Less growth opportunities
g) Poor training
h) Poor supervision
6. What according to you are the few ideas that a smart company use to keep their employee
turnover rate low.
a) Pay them well,
b) Treat each employee with respect regardless of their job,
c) Offer good health care plans,
d) Offer flexible hours and generous vacation plans.
e) Offer a bonus plan to safe and efficient workers
f) Begin a profit sharing plan
7. How you calculate the turnover costs of the organization?
a) Very High
b) High
c) Low
d) Very Low
8. In the case of high employee turnover what are the major direct cost include for an
organization?
a) Recruitment
b) Selection
c) Training of new people
9. In the case of high employee turnover what are the major indirect cost include for an
organization?
a) Increased workloads
b) Increased overtime expenses for coworkers
c) Reduced productivity associated with low employee morale
10. What are the certain causes associated with turnover in any specific job or organization?
a) Non-competitive compensation
b) High stress
c) Working conditions
d) Monotony
e) Poor Supervision
f) Poor fit between the employee and the job
g) Inadequate training
h) Poor communications
i) Organization practices
11. What steps should have to be taken by the company to check employee turnover time to
time?
a) Measure the cost of turnover
b) Develop retention strategies
c) Plan for some expected turnover
d) Plan for a changing workforce culture
e) Recognize quality of work life
12. What initial steps can be taken to reduce turnover?
a) Hire the right people and continue to develop their careers
b) Most companies with low turnover rates are very employee oriented
c) Develop an overall strategic compensation package
13. What are the various ways to reduce employee turnover?
a) Challenge the Employee
b) Recognize Employee Success
c) Create a Career Path
d) Offer Competitive Pay and Benefits
14. What suggestions should be given to the organization in order to avoid employee
turnover?
a) Be fair and consistent in establishing compensation
b) Promote from within if possible
c) Attempt to avoid bringing new people on board at a higher rate than current employees
d) Policies to prevent discussion of wages simply do not work
1. What according to you are the types of employee turnover?
Functional Turnover 49
Dysfunctional Turnover 31
Avoidable Turnover 69
Unavoidable Turnover 52
49
31
69
52
0
10
20
30
40
50
60
70
Functional Turnover DysfunctionalTurnover
Avoidable Turnover UnavoidableTurnover
Interpretation: According to the 100 employees of IDBI bank 49 of them say that functional
turnover is one of the types of employee turn over, 31 of them suggested dysfunctional
turnover, 69 of them suggested avoidable turnover and rest 52 of them suggested unavoidable
turnover is one of the type of employee turn over.
2. What are the various reasons for employee turnover?
Management demands that one person do the jobs of two or more people 44
Management doesn't allow the rank and file to make decisions about their work 39Management constantly reorganizes, shuffles people around and changes direction constantly 33
Management doesn't take the time to clarify their decisions 57
Management promotes departments to compete against each other 29
Management throws a temper tantrum, points fingers and assigns blame 51
4439
33
57
29
51
0
10
20
30
40
50
60
Managementdemands that one
person do thejobs of tw o ormore people
Managementdoesn't allow therank and file tomake decisionsabout their w ork
Managementcostantly
reorganizes,shuffles people
around andchanges direction
constantly
Managementdoesn't take the
time to clarify theirdecisions
Managementpromotes
departments tocompete against
each other
Managementthrow s a tempertantrum, points
fingers andassigns blame
Interpretation: According to the 100 employees of IDBI bank 44 of them say management
demands that one person do the jobs of two or more people is one of the various reasons of
employee turn over, 39 of them say management doesn’t allow the rank and file to make decisions
about their work is one of the various reasons of employee turn over, 33 of them say management
constantly reorganizes is one of the various reasons of employee turn over, shuffle people around
and change direction constantly is one of the various reasons of employee turn over, 57 of them say
management doesn’t take the time to clarify their decisions is one of the various reasons of employee
turn over, 29 of them say management promotes departments to compete against each other is one of
the various reasons of employee turn over, and rest 51of them say management throws a temper
tantrum, points fingers and assigns blame is one of the various reasons of employee turn over.
3. In an organization, a little rate of employee turnover may result into?
Bringing in new ideas and skills from new hires 37
Better employee-job matches 29
More staffing flexibility 46
Facilitate change and innovation 53
37
29
46
53
0
10
20
30
40
50
60
Bringing in newideas and skillsfrom new hires
Better employee-job matches
More satffingflexibility
Facilitate changeand inovation
Interpretation: According to the 100 employees of IDBI bank from which 37 of them say a little
rate of employee turnover may result into bringing in new ideas and skills from new hires, 29 of
them say a little rate of employee turnover may result into a little rate of employee turnover may
result into better employee job matches, 46 of them say a little rate of employee turnover may
result into more staffing flexibility and rest 53 of them say a little rate of employee turnover may
Interpretation: According to the 100 employees of IDBI bank from which 43 of them say
turnover may lead to decrease in productivity, 51 of them say turnover may lead to decrease in
service delivery and rest 57 of them say turnover may lead to decrease in spread of organizational
knowledge.
5. What according to you are the causes of employee turnover?
Compensation package differences 37
Job and employee skill mismatch 41
Inferior facilities, tools. etc 39
Less recognition 27
Less or no appreciation for work done 43
Less growth opportunities 51
Poor training 22
Poor Supervision 37
3741
39
27
43
51
22
37
0
10
20
30
40
50
60
Compensationpackage
differences
Job andemployee skill
mismatch
Inferior facilities,tools. etc
Less recognition Less or noappreciation for
w ork done
Less gropw thopportunities
Poortraining PoorSupervision
Interpretation: According to the 100 employees of IDBI bank from which 37 of them say from
Compensation package differences is one the causes of employee turnover, 41 of them say Job and
employee skill mismatch is one the causes of employee turnover, 39 of them say from Inferior
facilities, tools. etc is one the causes of employee turnover , 27 of them say from Less recognition
is one the causes of employee turnover, 43 of them say from Less or no appreciation for work done
is one the causes of employee turnover, 51 of them say from Less growth opportunities is one the
causes of employee turnover, 22 of them say from Poor training is one the causes of employee
turnover, and rest 37of them say from Poor Supervision is one the causes of employee turnover.
6. What according to you are the few ideas that a smart company use to keep their employee
turnover rate low.
Pay them well 44
Treat each employee with respect regardless of their job 31
Offer good health care plans 39
Offer flexible hours and generous vacation plans 27
Offer a bonus plan to safe and efficient workers 59
Begin a profit sharing plan 51
44
31
39
27
59
51
0
10
20
30
40
50
60
Pay them well Trat eachemployee with
respectregardless of
their job
Offergoodhealthcare plans
Offer flexiblehours andgenerous
vacation plans
Offer a bousplan to safeand efficient
workers
Begin a profitsharing plan
Interpretation: According to the 100 employees of IDBI bank from which 44 of them say pay
them well is one the ideas that a smart company use to keep their employee turnover rate low, 31
of them say Treat them well is one the ideas that a smart company use to keep their employee
turnover rate low, 39 of them say offer good health care plans is one the ideas that a smart
company use to keep their employee turnover rate low, 27of them say offer flexible hours and
generous vacation plans is one the ideas that a smart company use to keep their employee turnover
rate low, 59 of them say they offer a bonus plan to safe and efficient workers is one the ideas that a
smart company use to keep their employee turnover rate low and rest 51 of them say begin a profit
sharing plan is one the ideas that a smart company use to keep their employee turnover rate low .
7. How you calculate the turnover costs of the organization?
Very High 21
High 19
Low 37
Very Low 23
Very High21%
Low37%
Very Low23%
High19%
Very High High Low Very Low
Interpretation: According to the 100 employees of IDBI bank from which 21% of them say that
turnover costs of the organization is very high, 19% of them say that the turnover costs of the
organization is high, 37% of them say that the turnover costs of the organization is low and rest
23% of them say that the turnover costs of the organization is very low.
8. In the case of high employee turnover what are the major direct cost include for an
organization?
Recruitment 41
Selection 37
Training of new people 22
Recruitment41%
Selection37%
Training of new people
22%
Recruitment Selection Training of new people
Interpretation: According to the 100 employees of IDBI bank from which 41% of them say that
recruitment is the major direct cost for an organization, 37 of them say that selection is the major
direct cost for an organization, and rest 22% of them say that training of new people is the major
direct cost for an organization.
9. In the case of high employee turnover what are the major indirect cost include for an
organization?
Increased Workloads 43
Increased overtime expenses for coworkers 31
Reduced productivity associated with low employee morale 26
Increased overtime expenses for
cowokers31%
Increased Workloads
43%
Reduced productivity associated with low employee morale
26%
Increased WorkloadsIncreased overtime expenses for cowokersReduced productivity associated with low employee morale
Interpretation: According to the 100 employees of IDBI bank from which 40% of them
suggested that in the case of high employee turnover the major indirect cost include for an
organization is increased workloads, 31% of them suggested increased overtime expenses for
coworkers and rest 26% of them suggested reduced productivity associated with low employee
morale.
10. What are the certain causes associated with turnover in any specific job or organization?
Non- competitive compensation 33High stress 47Working conditions 25Monotony 29Poor Supervision 21Poor fit between the employee and the job 37Inadequate training 24Poor communications 35Organization Practice 22
33
47
25
29
21
37
24
35
22
0
5
10
15
20
25
30
35
40
45
50
Non- competitivecompensation
High stree Working conditons Monotonyy P oorSupervision P oor fit betweenthe employeeand
thejob
Inadequate training P oorcommunications
OrganizationP ractice
Interpretation: According to the 100 employees of IDBI bank from which 33 of them say non-
competitive compensation is one the causes to associated with the turn over in any
job/organization, 47of them say High stress is one the causes to associated with the turn over in
any job/organization, 25 of them say Working conditions is one the causes to associated with the
turn over in any job/organization, 29of them say Monotony is one the causes to associated with
the turn over in any job/organization, 21 of them say Poor Supervision is one the causes to
associated with the turn over in any job/organization, 37 of them say Poor fit between the
employee and the job is one the causes to associated with the turn over in any job/organization,
24 of them say Organization Practice is one the causes to associated with the turn over in any
job/organization, 35 of them say Poor communications is one the causes to associated with the
turn over in any job/organization, and rest 22 of them say Inadequate training is one the causes
to associated with the turn over in any job/organization.
11. What steps should have to be taken by the company to check employee turnover time to
time?
Measure the cost of turnover 47
Develop retention strategies 59
Plan for some expected turnover 39
Plan for a changing workforce culture 31
Recognize quality of work life 2
47
59
39
31
2
0
10
20
30
40
50
60
Measurethe costofurnover
Develop retentionstrategies
Plan for someexpected turnover
Plan for a changingworkforce culture
Recognize quality ofwork life
Interpretation: According to the 100 employees of IDBI bank from which 47 of them say
measure the cost of turnover is one the steps taken by the company to check employee turnover
time to time, 59 of them say develop retention strategies is one the steps taken by the company to
check employee turnover time to time, 39 of them say plan for some expected turnover is one the
steps taken by the company to check employee turnover time to time, 31 of them say plan for a
changing workforce culture is one the steps taken by the company to check employee turnover
time to time and rest 2 of them say recognize quality of work life is one the steps taken by the
company to check employee turnover time to time.
12. What initial steps can be taken to reduce turnover?
Hire the right people and continue to develop their careers 57Most companies with low turnover rates are very employee oriented 39
Development an overall strategies compensation package 43
57
3943
0
10
20
30
40
50
60
Hire the right people and continueto develop their careers
Most companies with low lowturnover rates are very employee
oriented
Development an overall strategiescompensation package
Interpretation: According to the 100 employees of IDBI bank from which 57 of them say hire the
right people and continue to develop their careers is one of the initial steps taken to reduce
turnover, 39 of them say most companies with low turnover rates are very employee oriented is
one of the initial steps taken to reduce turnover and rest 43 of them say development an overall
strategies compensation package is one of the initial steps taken to reduce turnover.
13. What are the various ways to reduce employee turnover?
Challenge the Employee 45
Recognize Employee Success 51
Create a Career Path 39
Offer Competitive pay and Benefits 55
45
51
39
55
0
10
20
30
40
50
60
Challenge theEmployee
Recognize EmployeeSuccess
Create a Career Path Offer Competitive payand Benefits
Interpretation: According to the 100 employees of IDBI bank from which 45 of them suggested
to challenge the employee, 51 of them suggested to recognize employee success, 39 of them
suggested to create a career path, and rest 55 of them suggested to offer competitive pay and
benefits.
14. What suggestions should be given to the organization in order to avoid employee
turnover?
Be fair and consistent in establishing compensation 57
Promote from within if possible 43Attempt to avoid bringing new people on board ata higher rate than current employees 39
Policies to prevent discussion of wages simply do not work 33
57
4339
33
0
10
20
30
40
50
60
Befair and consistent inest5ablishingcompensation
Promote from within ifpossible
Attempt to avoid bringingnew people on board atahigher rate than current
employees
Policies to preventdiscussion of wagessimply do not work
Interpretation: According to the 100 employees of IDBI bank from which 57 of them suggested
to be fair and consistent in establishing compensation, 43 of them suggested to promote from
within possible, 39 of them suggested to avoid bringing new people on board at a higher rate than
current employees, and rest 33 of them suggested policies to prevent discussion of wages simply
do not work are the various suggestions given to the organization in order to avoid employee
turnover.
FINDINGS
According to the 100 employees of IDBI bank 49 of them say that functional turnover is
one of the types of employee turn over, 31 of them suggested dysfunctional turnover, 69 of
them suggested avoidable turnover and rest 52 of them suggested unavoidable turnover is
one of the type of employee turn over.
According to the 100 employees of IDBI bank 44 of them say management demands that
one person do the jobs of two or more people is one of the various reasons of employee
turn over, 39 of them say management doesn’t allow the rank and file to make decisions
about their work is one of the various reasons of employee turn over, 33 of them say
management constantly reorganizes is one of the various reasons of employee turn over,
shuffle people around and change direction constantly is one of the various reasons of
employee turn over, 57 of them say management doesn’t take the time to clarify their
decisions is one of the various reasons of employee turn over, 29 of them say management
promotes departments to compete against each other is one of the various reasons of
employee turn over, and rest 51of them say management throws a temper tantrum, points
fingers and assigns blame is one of the various reasons of employee turn over.
According to the 100 employees of IDBI bank from which 37 of them say a little rate of
employee turnover may result into bringing in new ideas and skills from new hires, 29 of
them say a little rate of employee turnover may result into a little rate of employee turnover
may result into better employee job matches, 46 of them say a little rate of employee
turnover may result into more staffing flexibility and rest 53 of them say a little rate of
employee turnover may result into facilities change and innovation
According to the 100 employees of IDBI bank from which 43 of them say turnover may
lead to decrease in productivity, 51 of them say turnover may lead to decrease in service
delivery and rest 57 of them say turnover may lead to decrease in spread of organizational
knowledge.
According to the 100 employees of IDBI bank from which 37 of them say from
Compensation package differences is one the causes of employee turnover, 41 of them say
Job and employee skill mismatch is one the causes of employee turnover, 39 of them say
from Inferior facilities, tools. etc is one the causes of employee turnover , 27 of them say
from Less recognition is one the causes of employee turnover, 43 of them say from Less or
no appreciation for work done is one the causes of employee turnover, 51 of them say from
Less growth opportunities is one the causes of employee turnover, 22 of them say from
Poor training is one the causes of employee turnover, and rest 37of them say from Poor
Supervision is one the causes of employee turnover
According to the 100 employees of IDBI bank from which 44 of them say pay them well is
one the ideas that a smart company use to keep their employee turnover rate low, 31 of
them say Treat them well is one the ideas that a smart company use to keep their employee
turnover rate low, 39 of them say offer good health care plans is one the ideas that a smart
company use to keep their employee turnover rate low, 27of them say offer flexible hours
and generous vacation plans is one the ideas that a smart company use to keep their
employee turnover rate low, 59 of them say they offer a bonus plan to safe and efficient
workers is one the ideas that a smart company use to keep their employee turnover rate low
and rest 51 of them say begin a profit sharing plan is one the ideas that a smart company
use to keep their employee turnover rate low .
According to the 100 employees of IDBI bank from which 21% of them say that turnover
costs of the organization is very high, 19% of them say that the turnover costs of the
organization is high, 37% of them say that the turnover costs of the organization is low and
rest 23% of them say that the turnover costs of the organization is very low.
According to the 100 employees of IDBI bank from which 41% of them say that
recruitment is the major direct cost for an organization, 37 of them say that selection is the
major direct cost for an organization, and rest 22% of them say that training of new people
is the major direct cost for an organization
According to the 100 employees of IDBI bank from which 40% of them suggested that in
the case of high employee turnover the major indirect cost include for an organization is
increased workloads, 31% of them suggested increased overtime expenses for coworkers
and rest 26% of them suggested reduced productivity associated with low employee
morale.
According to the 100 employees of IDBI bank from which 47 of them say measure the cost
of turnover is one the steps taken by the company to check employee turnover time to time,
59 of them say develop retention strategies is one the steps taken by the company to check
employee turnover time to time, 39 of them say plan for some expected turnover is one the
steps taken by the company to check employee turnover time to time, 31 of them say plan
for a changing workforce culture is one the steps taken by the company to check employee
turnover time to time and rest 2 of them say recognize quality of work life is one the steps
taken by the company to check employee turnover time to time.
According to the 100 employees of IDBI bank from which 57 of them say hire the right
people and continue to develop their careers is one of the initial steps taken to reduce
turnover, 39 of them say most companies with low turnover rates are very employee
oriented is one of the initial steps taken to reduce turnover and rest 43 of them say
development an overall strategies compensation package is one of the initial steps taken to
reduce turnover
According to the 100 employees of IDBI bank from which 33 of them say non-competitive
compensation is one the causes to associated with the turn over in any job/organization,
47of them say High stress is one the causes to associated with the turn over in any
job/organization, 25 of them say Working conditions is one the causes to associated with
the turn over in any job/organization, 29of them say Monotony is one the causes to
associated with the turn over in any job/organization, 21 of them say Poor Supervision is
one the causes to associated with the turn over in any job/organization, 37 of them say
Poor fit between the employee and the job is one the causes to associated with the turn
over in any job/organization, 24 of them say Organization Practice is one the causes to
associated with the turn over in any job/organization, 35 of them say Poor
communications is one the causes to associated with the turn over in any job/organization,
and rest 22 of them say Inadequate training is one the causes to associated with the turn
over in any job/organization
According to the 100 employees of IDBI bank from which 47 of them say measure the cost
of turnover is one the steps taken by the company to check employee turnover time to time,
59 of them say develop retention strategies is one the steps taken by the company to check
employee turnover time to time, 39 of them say plan for some expected turnover is one the
steps taken by the company to check employee turnover time to time, 31 of them say plan
for a changing workforce culture is one the steps taken by the company to check employee
turnover time to time and rest 2 of them say recognize quality of work life is one the steps
taken by the company to check employee turnover time to time.
According to the 100 employees of IDBI bank from which 57 of them say hire the right
people and continue to develop their careers is one of the initial steps taken to reduce
turnover, 39 of them say most companies with low turnover rates are very employee
oriented is one of the initial steps taken to reduce turnover and rest 43 of them say
development an overall strategies compensation package is one of the initial steps taken to
reduce turnover.
According to the 100 employees of IDBI bank from which 45 of them suggested to
challenge the employee, 51 of them suggested to recognize employee success, 39 of them
suggested to create a career path, and rest 55 of them suggested to offer competitive pay
and benefits.
According to the 100 employees of IDBI bank from which 57 of them suggested to be fair
and consistent in establishing compensation, 43 of them suggested to promote from within
possible, 39 of them suggested to avoid bringing new people on board at a higher rate than
current employees, and rest 33 of them suggested policies to prevent discussion of wages
simply do not work are the various suggestions given to the organization in order to avoid
employee turnover.
CONCLUSION
Mostly employees of IDBI suggested avoidable turnover and unavoidable turnover is
the type of employee turn over.
Mostly employee say management doesn’t take the time to clarify their decisions;
management throws a temper tantrum, point’s fingers and assigns blame management
demands that one person do the jobs of two or more people are the various reasons of
employee turn over.
According to the employees of IDBI say a little rate of employee turnover may result
into facilitate change and innovation and more staffing flexibility.
Maximum turnover may lead to decrease in spread of organizational knowledge.
Mostly employees suggested that from less growth opportunities, less or no
appreciation for work done and job and employee skill mismatch are the causes of
employee turnover.
Maximum employees think of offering bonus plan to safe and efficient workers and
begin a profit sharing plan are the few ideas that a smart company use to keep their
employee turnover rate low.
Maximum percentage of turnover costs of the organization is low and very low. Mostly
recruitment and selection is the major direct cost for an organization.
According to the high employee turnover they suggested that increased workload and
increased overtime expenses for coworkers are the major indirect cost includes for an
organization.
Mostly high stress, poor fit between the employees and the job and poor
communication are the certain causes associated with the turn over in any specific job /
organization.
Mostly recognize quality of work life and develop retention strategies have to be taken
by the company to check employee turnover tome to time.
Commonly initial step is to hire the right people and continue to develop their career
and most companies with low turnover rates are very employee oriented to reduce
turnover.
Various ways to reduce employee turnover is to offer competitive pay and benefits and
to recognize employee success.
Lastly employee suggested being fair and consistent in establishing compensation and
