EMPLOYEE INSIGHTS - financial capability · 6 2018 Australian Employee Insights Report 2018...

EMPLOYEE INSIGHTS

2018 Australian

REPORT

2018 Australian Employee Insights Report 3

About the survey

The survey was conducted online among 1000 Australian employees (who are not self-employed) aged over 18 years by YouGov Galaxy on behalf of Sunsuper This is a representative sample with a maximum margin of error of +ndash 3 The generations in this report are defined as Millennials 18-34 years Generation X 35-49 years and Baby Boomers 50-64 years

sunsupercomauemployeeinsightsreport

Foreword from Scott Hartley Sunsuper CEO 3

Part one Building the employee experience 5

Part two Improving company culture 9

Part three Valuing workplace diversity 13

Part four Preparing for emerging technologies 17

Part five Adopting new technology 21

Part six Encouraging employee resilience 25

Part seven Supporting financial wellbeing 29

Tips Using the insights in your business 32

Snapshot Australiarsquos view of super and retirement 34

Sunsuper Growing your business by growing your people 36

Welcome to the Sunsuper 2018 Australian Employee insights report

At the heart of everything we do at Sunsuper is our commitment to helping our members reach their retirement

with adequate superannuation savings We also want them to enjoy their retirement dreams once they get there This is why we provide a range of services to help our employer clients support their employeesrsquondash our membersrsquondashfinancial physical and mental wellbeing We know these services have the potential to strengthen an employerrsquos employee value proposition (EVP) just as much as they improve each employeersquos individual wellbeing

The findings in this the fourth annual Sunsuper Australian Employee insights report reinforce that In particular this yearrsquos report highlights Australian workersrsquo views on

how new technology is undeniably changing the nature of work As well our insights show pressures both at and outside

of work are leading Australian employees to increasingly expect their employer to offer flexibility and support in dealing with stress

At Sunsuper we are committed to walking the talk when it comes to employee wellbeing Key planks of our journey towards customer centricity and a high-performance culture are providing a clear strong and compelling workplace culture and an employee experience that supports our people to deal with stress both within and outside of work Whether that is through our recent ldquowellbeing weekrdquo that offered our employees development sessions and activities to help put the focus on all aspects of their physical mental social and financial wellbeing Or celebrating our successes with social gatherings that encourage our people to stop and appreciate the results their hard work has achieved On these results I am proud to say our clear focus on becoming a high-performance organisation has led us to cementing our place as the 9th largest Australian super fund with $55 billion in funds under management and being recognised as the best of the best when it comes to super ndash winning five fund of the year awards in a single year

I hope you find this yearrsquos Sunsuper Employee insights report as informative and useful as I have in helping to understand employeesrsquo experiences and their needs from todayrsquos evolving workplace And if you would like more information on the services Sunsuper can offer employers to build their EVP and support their employeesrsquo wellbeing as well as make managing super obligations as easy as possible please get in touch with us wersquod love to speak with you

Scott Hartley Chief Executive Officer

FOREWORDCONTENTS

Building the employee experience

While an employee value proposition (EVP) encompasses the services and benefits employers offer to give people a compelling reason to work for them the rdquoemployee experiencerdquo is how employees engage with the elements of the EVP

The employee experience is becoming an increasingly important area of focus for employers as todayrsquos employees demand greater workplace flexibility a culture that aligns with their values and increasingly advanced digital solutions in order to best do their job

EXPERIENCEONE

Australian workers of all ages genders household incomes and employment types say creating a positive culture is the top way their employer can make their employee experience great

54

6 2018 Australian Employee Insights Report 2018 Australian Employee Insights Report 7

The majority (79) of Australian workers say their employer could do more to make their experience at work great highlighting employers may need a greater focus on improving the employee experience in order to retain and engage their staff

How a great employee experience benefits business

Best way to make a great employee experience 18 of Australian workers rate a positive culture as the single best way their employer could make their employee experience great ahead of 12 who believe additional financial benefits and 11 who say flexible working arrangements would be the biggest contributor to a great employee experience

PART 1

Improve employee productivity

Impr

ove

empl

oyee

pro

duct

ivit

y

Keep the best employees

Keep

the

bes

t em

ploy

ees

Ach

ieve

bet

ter b

usin

ess

resu

lts

Keep

up

wit

h co

mpe

tito

rs

Rec

ruit

the

bes

t em

ploy

ees

Impr

ove

empl

oyee

wor

k-lif

e ba

lanc

e

Opportunities to advance my career

46

Additional financial benefits

42

Flexible working arrangements

38

Clear goals and expectations for my role

32


44


42


39


29


40


35


30


28

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

Millennials Gen X Baby Boomers

lt20 employees

20-499employees

gt500employees

lt20 employees

20-499employees

gt500employees


53 5358

66

5562 62

5258 61

65 64

A positive culture



Recognition and rewards

Great leaders


Training and development opportunities

Clear goals and expectations from my role

Regular feedback on my performance

Latest tools and equiptment for my role

Donrsquot know

Fair and inclusive employment policies

Other wellbeing benefits

Great workplace facilities

18

12

11

109

7

6

5

5

5

53

3 1

Millennials Generation X Baby Boomers

When considering the ways their company could make a great employee experience aside from a positive culture different generations are focused on different things Older workers value clear goals and expectations higher than their younger peers Gen X is more focused than other generations on additional financial benefits and flexible working arrangements And Millennials are more motivated by career opportunities

Workers with higher household incomes and in larger organisations are most likely to say their employer could do more to make their experience at work great (83 for those earning more than $150k pa 85 for those in companies with more than 500 employees) Older workers and workers in large companies also believe a great experience at work is more likely to improve productivity and help a company keep the best employees

60 of workers say their productivity would improve if their experience at work was great Workers also say a great employee experience would enable businesses to keep the best employees (58) and achieve better results (45)

Employees have high expectations of their employer to provide a great experience at work yet they still rank customers as the most important stakeholder group to company success (39) with staffemployees in second place (29)

Building the employee experienceONE


46


42


38


32


44


42


39


29


40


35


30


28


Improves employee productivity Keeps the best employees

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

53 5358

66

5562 62

5258 61

65 64

Impr

oves

em

ploy

ee p

rodu

ctiv

ity

Keep

s th

e be

st e

mpl

oyee

s

Ach

ieve

s be

tter

bus

ines

s re

sult

s

Keep

s up

wit

h co

mpe

tito

rs

Rec

ruit

s th

e be

st e

mpl

oyee

s

Impr

oves

em

ploy

ee w

orkndashlif

e ba

lanc

e

A companyrsquos culture is its personality and an important factor in its success or otherwise as an organisation It is unsurprising that Australian workers rate a positive culture as the single best way their employer could make their employee experience great given it defines the environment in which they work provides the parameters for their behaviour and decision making and can help a business attract engage and retain the right people to achieve results

IMPROVING COMPANY CULTURE

CultureTWO

Less than one in ten (9) Australian workers say their companyrsquos culture is great how it is

98


According to Australian workers embedding culture isnrsquot the sole responsibility of employers with 63 saying consulting with and involving employees more would improve their companyrsquos culture

How company culture could be improvedAustralian workers want their company culture to support their wellbeing with 70 of employees saying their workplace culture could be improved through better workndashlife balance or their employer offering more employee benefits

Ability to describe company cultureOverall close to two thirds (61) of Australian workers can describe their companyrsquos culture Millennials employees in smaller organisations and interestingly casual and contract employees can most easily describe their companyrsquos culture

Employees in the finance and IT industries are most likely (70) to be able to describe their companyrsquos culture Those in the healthcare social services and arts and media industries are the least likely (55)

Millennials and Gen X are more focused on workndashlife balance and employee benefits to improve company culture than their older peers While Baby Boomers are twice as likely than younger employees to say their company culture is great how it is

How company culture is primarily communicated Australian workers say the primary way culture is communicated in their company is through open conversation (18) however 16 say communications in their company donrsquot make it clear what the company culture is and 12 say they donrsquot know how the culture is communicated

IMPROVING COMPANY CULTURETWO

0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

500+employees

64 61 58

0

20

40

60

80

Casual Project Contract

Permanent

6772

595764 61

Could describe the company culture

Improving workndashlife balance

Offering more employee benefits

Involving employees more in decisions

Consulting with employees on improving productivity

Providing more team-building activities

Removing underperforming employees

Focusing more on achieving business results

Donrsquot knowother

Doing nothing ndash the culture is great how it is

35

35

3231

25

23

15

10 9


38


38


37

Consulting on improving productivity

30

Do nothing ndash the culture is great how it is

7

Millennials


34


34


31


28


8


34


31


31


29


15

Generation X Baby Boomers

1 18 The culture is spoken about openly within my company

2 16 Communications in my company donrsquot make it clear what the company culture is

3 15 The culture is discussed in performance reviews and team meetings

4 12 Donrsquot know how the culture is communicated

5 11 The culture is communicated in corporate communications

6 10 Managers live the culture every day and employees follow by example

7 9 Culture is linked to goals and KPIs

8 9 Employees are called out if they arenrsquot living the culture

Valuing workplace diversity

DIVERSITYTHREE

82 of Australian workers say diversity in leadership in their company is important

A gender-balanced workforce with employees of all ages cultural backgrounds and physical abilities introduces a broad range of perspectives and can help increase a companyrsquos innovation productivity and results

Employees are also more likely to feel comfortable and better able to manage workplace stress in an inclusive workplace environment that is flexible and understanding of different employeesrsquo needs and approaches

1312


More than half (55) of Australian employees say their company clearly values diversity among employees and only 8 believe their company doesnrsquot value diversity

Areas of diversity that can most benefit companies The majority (88) of Australian workers say embracing diversity in the workplace can benefit business They see diversity in age as the area that can most benefit companies (47) closely followed by diversity in cultural background (45) and gender (43)

Valuing diversity in the workplaceMillennials (59) and those who work for large employers (61) are most likely to say their company clearly values diversity Across industries government workers are most likely (65) to be clear their employer values diversity workers in the mining and farming industries are least likely (45)

Outcomes of embracing diversityAustralian employees say a better understanding of different viewpoints and approaches (48) and introducing more creative and innovative thinking (41) are the two biggest outcomes to companies of embracing diversity

Of all the potential outcomes of embracing diversity workers rate two negatives as the least likely to eventuate

Most valued employer benefits to increase workplace flexibilityCreating a flexible workplace is one way companies can ensure they treat employees of diverse ages genders and backgrounds equally and as individuals 72 of Australian employees consider their workplace to be flexible with Millennial workers valuing additional leave and job sharing more than their older peers

VALUING WORKPLACE DIVERSITYTHREE

My company clearlyvalues diversity

among employees

My company maybe values diversityitrsquos not clear

My company doesnrsquot value diversity

55 37 8

39 of Baby Boomers say embracing diversity makes an employer more attractive to work for compared with just 28 of Millennials

Varied startfinish times

47

Additional leave

33

Ability to work from home

29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15

1 48 Better understanding of different viewpoints and approaches

2 41 Introducing more creative and innovative thinking

3 32 More balanced and better decisions

4 32 Becoming a more attractive employer to work for

5 25 Being ldquoseenrdquo to be doing the right thing

6 17 Achieving better bottom-line results

7 16 Achieving competitive advantages

8 13 Introducing reverse discrimination

9 11 Making it more difficult to communicate

1 47 Diversity in age

2 45 Diversity in cultural background

3 43 Diversity in gender

4 41 Diversity in education and experience

5 41 Diversity in personality type

6 40 Diversity in opinions

7 25 Diversity in other traitscharacteristics

8 12 None businesses donrsquot benefit significatly from diversity

As emerging technologies such as artificial intelligence (AI) robotics and cognitive computers continue to advance and proliferate there is increasing debate as to the changes these technologies will have in the workplace

AI and robotics have the potential to reinvent workersrsquo roles and companies will need to consider how theyrsquoll design job roles organise work and train and re-train their employees in the future

Preparing for emerging technologies

futurefour

44 of Australian workers say they are concerned about emerging technologies coming into their workplace

1716


Employers should be aware that employeesrsquo feelings towards emerging technologies coming into the workplace are divided Half (51) of Australian employees arenrsquot concerned about emerging technologies coming into their work and 5 are quite looking forward to it but the remainder are not so sure

Concern about emerging technologies coming into the workplace Millennials are more concerned than older generations about emerging technologies coming into their workplace with more than half (55) of Millennials concerned compared with just 30 of Baby Boomers

Biggest workplace changes from emerging technologiesAustralian workers are also divided when it comes to predicting the biggest changes emerging technologies could have in their industry with 25 saying the biggest change will be time andor cost savings but another 24 saying there will be no change

When emerging technologies might start replacing jobsOverall only one third (36) of Australian workers say emerging technologies will start replacing jobs within the next few years Millennials (48) are most likely to say emerging technologies will start replacing jobs within the next few years

0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned

Lookingforward to it

Millennials

Generation X

Baby Boomers

68

55

preparing for emerging technologiesFOUR

Workers in the finance and IT industries (57) are most likely to see robots and AI impacting jobs in their industry within a few years Workers in the healthcare social services and arts and media (29) and education (27) industries are most likely to say emerging technologies wonrsquot ever replace jobs in their industry

25 of workers in the finance and IT industries say emerging technologies will mean there wonrsquot be many jobs for humans in their industries compared with just 10 in the education mining and farming industries

62 of Millennials are concerned about finding a new job if emerging technologies replace their current job compared with just 46 of Baby Boomers

Within a few years

48

Not during my career

36

Never it wont happen

16


48

Within a few years

33


19


55


30

Within a few years

15


1 25 Save time or cost by automating boring processes and tasks

2 24 No change AIrobotics wonrsquot replace humans in my industry

3 20 I havenrsquot thought about itdonrsquot know

4 19 Will mean Irsquoll need retraining

5 17 Create opportunities to do more interesting work

6 17 There wont be many jobs for humans in my industry

7 15 Increase the pace and pressure of work

0

20

40

60

Emerging technologies will start replacing jobs within a few years

FinanceIT Construction Engineering

Healthcare ArtsMedia

Hospitality Personal Services

Retail Wholesale

distribution

Mining Farming

Government Education

57

4035 33 32 31 29 26 25

Aside from emerging technologies such as AI and robotics technology in general seems to be evolving at ever-increasing rates and it is impacting the ways we live and work

Companies need to balance the need to adapt to new technology quickly enough to remain competitive with ensuring employees build the skills to adopt new technologies All without allowing the expectation to be always connected to adversely impact their general wellbeing and life outside of work

ADOPTING NEW technology

TECHNOLOGYFIVE

12 of workers see the ability to always be connected as the biggest positive impact to workplaces of the increasing speed of new technology A slightly higher 16 see this same always-on connectivity as the biggest negative impact

20 21


As companies strive to keep abreast of the increasing speed of new technology in their industries itrsquos good to know Australian workers are generally positive about the potential impacts in their workplace with 38 saying it is making work more efficient and 50 saying their company adopts new technology quickly enough to stay competitive

Impact of increasing speed of new technology in the workplaceWorkers believe the biggest positive impact of the increasing speed of technology is that it is making work more efficient (38) On the flipside however they say the biggest negative impact is that it is increasing their workload (21)

Adopting new technology to stay competitiveClose to 60 of workers say their company is adopting new technology quickly enough to stay well ahead of or competitive with others Millennials (13) are almost three times as likely as Baby Boomers (5) to say their organisation is ahead of others in adopting new technology

Company policies for using technology at work Companies seem to have their policies around technology use at work about right with 57 of workers saying their companyrsquos rules around using social media the internet and personal mobile phones at work are appropriate

Impact of technology at work on broader lifeTwo thirds (67) of employees believe technology at work has impacted their broader life Baby Boomers (56) say they are less impacted than their Millennial peers (75) Millennials are more likely than older generations to say they are able to work less hours and more flexibly but also that they have learned to be more careful using social media

ADOPTING NEW TECHNOLOGYFIVE

We are well aheadof others

We are competivite with others

We may be alittle behind others

We are well behind others

9 50 30 11

Workers in the construction and engineering (25) and retail and wholesale distribution (24) industries are most concerned about the increasing speed of new technology resulting in redundancies Government workers (10) are the least concerned

Top 3 positive impacts

Top 3 negative impacts

Resulting in redundancies

Pressure to keep up with new tools and processes

Adding to my workload

Making work more efficient

38

Making work more rewarding

15

Allowing me to always be connected

12

21

18

17

Appropriate

NA there are no rules

Personally constraining but understandable at work

Can make performing my role difficult

Excessive

16

57

12

11

4

I can work more flexibly (hours practices)

29

Work technology means Irsquom always connected

27

It hasnrsquot impacted my broader life

25

The pace of life has increased significantly

23

Irsquom more careful using social media

21

Millennials


34


28


25


20


20


44


30


22

Irsquom working more hours

17


15

Generation X


18

Irsquom working less hours

16


7


5


15


11

Baby Boomers

Encouraging employee resilience

ResilienceSIX

Stressed employees can take more unplanned leave and be less engaged at work Their physical and emotional wellbeing is also likely to be lower than employees who are relaxed and focused

Encouraging and helping to build employee resilience is one way to reduce stress in the workplace and contribute to more mentally healthy and productive employees

More than half (54) of Australian workers say they feel stressed at work every week

2524


Resilience is the ability to adjust to adversity and hold on to some sense of control over your environment It is concerning that more than two thirds (68) of Australian workers donrsquot regularly feel a sense of control over their environment at work

Feeling a sense of control at work Feeling a sense of control at work can be the first step to reducing workplace stress and building resilience Overall just one third (32) of workers say they regularly feel a sense of control at work Interestingly Baby Boomers (13) are almost three times as likely as their Millennial peers (5) to always feel a sense of control at work

Feeling stressed at workNot feeling a sense of control and workplace stress seem to go hand in hand and can result in employees who find it challenging to adapt to change and deal with difficult situations So it is concerning that almost one in five (17) employees feel stressed at work daily

Cause of most stress at workThe cause of the most stress at work according to Australian workers is workload pressure including excessive workload and unrealistic expectations (34) followed by personal issues with managers or workmates (16) and lack of workndashlife balance including dealing with issues outside of work (15) Just 8 of employees say they donrsquot get stressed at work

Ways companies can ease stress at workThe good news is workers say there are positive steps their employer can take to ease workplace stress Almost half (47) of employees say a positive workplace including confident managers and good teamwork would help to prevent workplace stress and support employees who are stressed

Encouraging employee resilienceSIX Millennials (25) are more than three times more

likely than Baby Boomers (7) to be stressed at work due to financial stress outside of work

Perhaps unsurprisingly part-time casual and contract employees feel more stressed about job security (23) than their permanently employed colleagues (15) and Baby Boomers feel more stressed about keeping up with technology (13) than their Millennial peers (8)

Millennials are more likely to want their company to offer financial wellbeing benefits (28) and mental health services such as counselling (25) than their Baby Boomer peers (12 and 16 respectively)

Millennials are significantly more likely to feel stressed at work than their older peers Those working in government are the most likely (60) to feel stressed at least weekly and those in the mining and agriculture sectors the least likely (42)

0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure

Issues with colleagues

Lack of work-life balance

Lack of job security

I donrsquot get stressed at work

Too much change at work

Other

At least weekly

60

Every few weeks to months

28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18

Wellbeing39 of Australian workers say they feel financial stress at least weekly

Offering employees wellbeing services that focus on improving physical mental and financial health and a sense of community belonging can be central to a companyrsquos EVP and employee experience and help employees cope with stress

In particular with money-related issues causing Australian workers significant stress employee demand for their company to provide financial wellbeing benefits is increasing

Supporting financial wellbeingSEVEN

2928


More than a quarter (28) of Australian workers define ldquofinancial wellbeingrdquo as not being stressed about their finances And it seems employers can do more to support their employeesrsquo financial wellbeing with workers saying they would most value additional super contributions (40) and financial advice and education (31) from their employer

Causes of stressAustralian workers rank lack of financial security managing household finances and lack of savings for retirement as the factors causing them the most stress

Main reason for feeling financial stressJuggling the general cost of living is the main reason Australian workers feel financial stress across all household incomes genders and employment types Unsurprisingly not having enough super or savings for retirement (29) overtakes the general cost of living (17) as the main reason Baby Boomers feel financial stress

The meaning of financial wellbeing While employees are most likely (28) to equate not feeling stressed about their finances with financial wellbeing they also associate having enough savings to cover unexpected expenses (21) and being able to retire comfortably at a time they choose (19) with being financially ldquowellrdquo

Biggest concern about retiringGiven 19 of Australian workers say they equate financial wellbeing with being able to retire comfortably when they want it is concerning that 42 of workers say their biggest concern about retiring is not having enough money

Employer services to support financial wellbeingEmployees say they would most value additional super contributions (40) and financial advice and education (31) from their employer to support their financial wellbeing


Additional supercontributions

Financial adviceand education

Discounts oneveryday items

Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity

Managing household finances and bills

Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26

Millennials (46) and Gen X (40) are twice as likely as Baby Boomers (21) to feel financial stress at least weekly

Only one third (36) of workers believe their company cares about their financial wellbeing

28

2119

16

12

4 7

42

14

12

10

8

7

Not being stressed about my finances

Having enough savings to cover unexpected expenses

Being able to retire comfortably when I want

Being debt free or on top of my debts

Being able to meet day-to-day living expenses

Donrsquot knowother

Not having enough money

Irsquom not concerned

Losing my health

Being bored

Losing my mental sharpness

Losing my purpose

Losing my social connectionshaving to spend more time with my spouse

Juggling the general cost of living

23

Not being able to afford what I want to do now

18

Not enough savings for the unexpected

15

Not having enough super or savings when I retire

7

Fear of losing my job

12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X

Difficulty managing debt

9

Having to provide for my children

8

Not leaving enough for my kids in my will

5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

The insights in this report show that Australian workersrsquo expectations of their employer are increasing Are you doing enough to build an employee experience that your employees value enough to stay with your company and go the extra mile when you need them to And are you offering the support and benefits that will help your employees manage stress adopt new technology and deliver results for your organisation Here are some tips to get you started

New technologyOur insights show that Australian employees believe workplaces that adopt and adapt to new technology can make their work more efficient To realise these efficiencies employees may need training and other support

Are you doing enough to help your employees prepare for the speed of new technology and the impact of emerging technologies At the same time has your company recognised the importance of non-technical skills such as adapting to change open communication and problem solving

Employee resilienceTherersquos a good chance a number of your employees are currently feeling stressed due to the pace and demands of work or issues they are dealing with outside of work

In light of our insights consider whether you are setting clear goals for your teams and individual employees monitoring workloads and ensuring they are manageable encouraging and supporting employeesrsquo physical wellbeing offering financial wellbeing services and providing flexible working arrangements

Financial wellbeingA significant proportion of Australian employeesrsquo stress is caused by money worries Offering support and resources to help employees manage their finances can ease this stress and free up their energy and focus to be more productive at work This could be the most challenging wellbeing deliverable of them all however requiring solutions that cover household budgeting debt management financial hardship and retirement planning

Consider offering tangible financial assistance to employees through additional superannuation contributions financial advice and education services and access to everyday rewards programs

Donrsquot forget that Sunsuper offers our members a range of benefits including financial education and superannuation advice often at no additional cost

The employee experienceJust as businesses need to walk in the shoes of their customer creating a compelling employee experience involves seeing the world through employeesrsquo eyes and focusing on what they most value

Our insights indicate Australian workers are most focused on a positive culture financial and other rewards and flexible working arrangements

Start by involving your employees in focus groups to validate their priorities and then workshop how each could be addressed and improved in your organisation

Company cultureYour culture is shaped by the words and actions of your organisationrsquos leaders and how they make decisions Your culture is also influenced by how your employees are rewarded and how everyone in your organisation interacts with your customers and with each other

Given our insights show a large proportion of Australian employees canrsquot easily describe their companyrsquos culture start by asking yourself if you are doing enough at all levels of your organisation to clearly communicate and engage your employees with your culture

Diversity and flexibilityThe majority of Australian employees believe embracing workplace diversity is good for business In particular a flexible workplace is one way to help ensure you treat employees of diverse ages genders and backgrounds equally and as individuals

Workers say they most value varied work hours additional leave options and the ability to work from home when it comes to improving workplace flexibility

Are you already or is it possible for your organisation to adopt strategies to deliver these benefits

ONE TWO THREE FOUR FIVE SIX

USING THE INSIGHTS IN YOUR BUSINESSTIPS



AUSTRALIArsquoS VIEW OF SUPER AND RETIREMENTSNAPSHOT

Understanding of superOverall 56 of workers say they fully understand and are on top of their super Baby Boomers (70) are more likely to feel on top of their super than their Millennial peers (53)

Financial confidence for retirementClose to two thirds (62) of employees arenrsquot confident or donrsquot know if they will have enough super when they retire

Employer services to help workers understand superAustralian workers say they would value a range of services offered by their employer to help them feel more on top of their super and retirement

56

47

24

15

14

44

Obstacles to seeking financial adviceThe right financial advice can help in managing financial stress yet workers say they see a number of obstacles to seeking financial advice

41 I think itrsquos expensive 33

I donrsquot know who to trust

29Itrsquos difficult to know where to go

Mill

enni

als

Gen

erat

ion X

Bab

y Bo

omersTrust in employerrsquos choice of super fundThe majority (70) of Australian employees trust or support their employerrsquos choice of super fund Older workers trust their employerrsquos choice of super fund more than their younger peers

61 72 87

Our annual snapshot of Australiarsquos view of super and retirement highlights that close to half (44) of Australian workers donrsquot fully understand or feel on top of their super

28 of employees donrsquot know or havenrsquot thought about whether they will need to rely on the government age pension in retirement

37 of Australian workers say they will need the same or a higher annual income than what they are earning now to fund their lifestyle when they retire

Planned retirement ageMore than a quarter (27) of Australian workers plan to retire before age 60 Those with no children are more likely (31) to plan to retire before age 60 than those who donrsquot have kids (23)

Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21

Those with higher annual incomes are also more likely to understand their super

Again those with higher annual incomes are more financially confident about retiring

No

Yes

Donrsquot know

Irsquoll use other savings

Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35

lt50 yrs 51-55 yrs 56-60 yrs 61-67 yrs 68+ yrs I donrsquot plan on retiring

I donrsquot think Irsquoll be able to retire


Sunsuper offers benefits and member services that can help you support your employeesrsquo wellbeing and build an employee experience that will engage and retain your people These include

bull A track record of delivering strong investment returns to members

bull Low fees

bull A range of financial advice options on the phone and face-to-face often at no additional cost1

bull Financial education complimentary seminars and events including in your workplace

bull The ability to manage super on the go through the Sunsuper app

bull Online information education and inspiration start exploring the Dream Project sunsupercomauthedreamproject

bull Everyday discounts from retailers across Australia our Dream Rewards program sunsupercomaudream-rewards can help your employees save money today

bull Opportunities to support and give back to the community through our Dreams for a Better World grants program dreamsforabetterworldcomau

Sunsuper is also committed to help make managing your super obligations as easy as possible and we provide a range of other services for employersrsquo businesses including dedicated support teams research and insights customised reporting and professional development opportunities for leaders and staff

GROWING YOUR BUSINESS BY GROWING YOUR PEOPLE

SUNSUPERIs it time to talk to Sunsuper

Naturally wersquod like you to think so Curiosity can be good for business and at the very least wersquore confident a conversation with Sunsuper will leave you better informed about the right questions to ask for your company to optimise your employee superannuation arrangements It could also lead to understanding what ldquocompetitiverdquo looks like in todayrsquos ever-changing superannuation marketplace and how we could help you to support your employee experience and wellbeing initiatives

Want some help on the right questions to ask to optimise your employeesrsquo super Download our factsheet at sunsupercomaugrowyourbusiness

Join us on the wave of success

With five major award wins in one year Sunsuper has been recognised as the best of the best when it comes to super

At Sunsuper we donrsquot just want our members to have adequate savings for their retirement We also want to help them get to retirement in excellent financial physical and mental health After all what good is reaching retirement if you canrsquot enjoy it

Super Fund of the Year 2017


Our purpose is to inspire and empower Australians to fulfil their retirement dreams

Copyright 2018 Sunsuper Pty Ltd 2208 (0818)

1 Our qualified financial advisers provide simple advice about your Sunsuper account at no additional cost More comprehensive advice may incur a fee Sunsuper employees provide advice as representatives of Sunsuper Financial Services Pty Ltd (ABN 50 087 154 818 AFSL No 227867) (SFS) wholly owned by the Sunsuper Superannuation Fund

For ratings and awards information refer to sunsupercomauratingsagencies

This publication has been prepared and issued by Sunsuper Pty Ltd (ABN 88 010 720 840) (AFSL 228975) (lsquoSunsuperrsquo) the trustee and issuer of the Sunsuper Superannuation Fund (ABN 98 503 137 921) While it has been prepared with all reasonable care no responsibility or liability is accepted for any errors or omissions or misstatement however caused All forecasts and estimates are based on certain assumptions which may change If those assumptions change our forecasts and estimates may also change

This document has been prepared for general information purposes only and not as specific advice to any particular person Any advice contained in this document does not take into account any particular personrsquos objectives financial situation or needs Accordingly you should consider how appropriate the advice is to your own particular objectives financial circumstances or needs before acting on any advice You should consider the relevant Product Disclosure Statement before acquiring any financial product

40 2018 Australian Employee Insights Report

13 11 84 (+61 7 3121 0700 when overseas)

GPO Box 2924 Brisbane QLD 4001

sunsupercomau

twittercomsunsuper

facebookcomsunsuper

linkedincomcompanysunsuper

Sunsuper Pty Ltd Sunsuper Superannuation FundABN 88 010 720 840 ABN 98 503 137 921 AFSL No 228975 SPIN SSR 0100 AU

Find out how we can help you and your business in our Growing your business by

growing your people publication To start the conversation

please call us on 13 11 84


2018 Australian Employee Insights Report 3

About the survey

The survey was conducted online among 1000 Australian employees (who are not self-employed) aged over 18 years by YouGov Galaxy on behalf of Sunsuper This is a representative sample with a maximum margin of error of +ndash 3 The generations in this report are defined as Millennials 18-34 years Generation X 35-49 years and Baby Boomers 50-64 years


Foreword from Scott Hartley Sunsuper CEO 3

Part one Building the employee experience 5

Part two Improving company culture 9

Part three Valuing workplace diversity 13

Part four Preparing for emerging technologies 17

Part five Adopting new technology 21

Part six Encouraging employee resilience 25

Part seven Supporting financial wellbeing 29

Tips Using the insights in your business 32

Snapshot Australiarsquos view of super and retirement 34

Sunsuper Growing your business by growing your people 36

Welcome to the Sunsuper 2018 Australian Employee insights report

At the heart of everything we do at Sunsuper is our commitment to helping our members reach their retirement

with adequate superannuation savings We also want them to enjoy their retirement dreams once they get there This is why we provide a range of services to help our employer clients support their employeesrsquondash our membersrsquondashfinancial physical and mental wellbeing We know these services have the potential to strengthen an employerrsquos employee value proposition (EVP) just as much as they improve each employeersquos individual wellbeing

The findings in this the fourth annual Sunsuper Australian Employee insights report reinforce that In particular this yearrsquos report highlights Australian workersrsquo views on

how new technology is undeniably changing the nature of work As well our insights show pressures both at and outside

of work are leading Australian employees to increasingly expect their employer to offer flexibility and support in dealing with stress

At Sunsuper we are committed to walking the talk when it comes to employee wellbeing Key planks of our journey towards customer centricity and a high-performance culture are providing a clear strong and compelling workplace culture and an employee experience that supports our people to deal with stress both within and outside of work Whether that is through our recent ldquowellbeing weekrdquo that offered our employees development sessions and activities to help put the focus on all aspects of their physical mental social and financial wellbeing Or celebrating our successes with social gatherings that encourage our people to stop and appreciate the results their hard work has achieved On these results I am proud to say our clear focus on becoming a high-performance organisation has led us to cementing our place as the 9th largest Australian super fund with $55 billion in funds under management and being recognised as the best of the best when it comes to super ndash winning five fund of the year awards in a single year

I hope you find this yearrsquos Sunsuper Employee insights report as informative and useful as I have in helping to understand employeesrsquo experiences and their needs from todayrsquos evolving workplace And if you would like more information on the services Sunsuper can offer employers to build their EVP and support their employeesrsquo wellbeing as well as make managing super obligations as easy as possible please get in touch with us wersquod love to speak with you

Scott Hartley Chief Executive Officer

FOREWORDCONTENTS




EXPERIENCEONE


54





PART 1


Impr

ove

empl

oyee

pro

duct

ivit

y


Keep

the

bes

t em

ploy

ees

Ach

ieve

bet

ter b

usin

ess

resu

lts

Keep

up

wit

h co

mpe

tito

rs

Rec

ruit

the

bes

t em

ploy

ees

Impr

ove

empl

oyee

wor

k-lif

e ba

lanc

e


46


42


38


32


44


42


39


29


40


35


30


28

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

gt500employees

lt20 employees

20-499employees

gt500employees


53 5358

66

5562 62

5258 61

65 64

A positive culture




Great leaders






Donrsquot know




18

12

11

109

7

6

5

5

5

53

3 1








46


42


38


32


44


42


39


29


40


35


30


28



0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

53 5358

66

5562 62

5258 61

65 64

Impr

oves

em

ploy

ee p

rodu

ctiv

ity

Keep

s th

e be

st e

mpl

oyee

s

Ach

ieve

s be

tter

bus

ines

s re

sult

s

Keep

s up

wit

h co

mpe

tito

rs

Rec

ruit

s th

e be

st e

mpl

oyee

s

Impr

oves

em

ploy

ee w

orkndashlif

e ba

lanc

e



CultureTWO


98









0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

500+employees

64 61 58

0

20

40

60

80


Permanent

6772

595764 61









Donrsquot knowother


35

35

3231

25

23

15

10 9


38


38


37


30


7

Millennials


34


34


31


28


8


34


31


31


29


15











DIVERSITYTHREE




1312










among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper










EXPERIENCEONE


54





PART 1


Impr

ove

empl

oyee

pro

duct

ivit

y


Keep

the

bes

t em

ploy

ees

Ach

ieve

bet

ter b

usin

ess

resu

lts

Keep

up

wit

h co

mpe

tito

rs

Rec

ruit

the

bes

t em

ploy

ees

Impr

ove

empl

oyee

wor

k-lif

e ba

lanc

e


46


42


38


32


44


42


39


29


40


35


30


28

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

gt500employees

lt20 employees

20-499employees

gt500employees


53 5358

66

5562 62

5258 61

65 64

A positive culture




Great leaders






Donrsquot know




18

12

11

109

7

6

5

5

5

53

3 1








46


42


38


32


44


42


39


29


40


35


30


28



0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

53 5358

66

5562 62

5258 61

65 64

Impr

oves

em

ploy

ee p

rodu

ctiv

ity

Keep

s th

e be

st e

mpl

oyee

s

Ach

ieve

s be

tter

bus

ines

s re

sult

s

Keep

s up

wit

h co

mpe

tito

rs

Rec

ruit

s th

e be

st e

mpl

oyee

s

Impr

oves

em

ploy

ee w

orkndashlif

e ba

lanc

e



CultureTWO


98









0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

500+employees

64 61 58

0

20

40

60

80


Permanent

6772

595764 61









Donrsquot knowother


35

35

3231

25

23

15

10 9


38


38


37


30


7

Millennials


34


34


31


28


8


34


31


31


29


15











DIVERSITYTHREE




1312










among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper











PART 1


Impr

ove

empl

oyee

pro

duct

ivit

y


Keep

the

bes

t em

ploy

ees

Ach

ieve

bet

ter b

usin

ess

resu

lts

Keep

up

wit

h co

mpe

tito

rs

Rec

ruit

the

bes

t em

ploy

ees

Impr

ove

empl

oyee

wor

k-lif

e ba

lanc

e


46


42


38


32


44


42


39


29


40


35


30


28

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

gt500employees

lt20 employees

20-499employees

gt500employees


53 5358

66

5562 62

5258 61

65 64

A positive culture




Great leaders






Donrsquot know




18

12

11

109

7

6

5

5

5

53

3 1








46


42


38


32


44


42


39


29


40


35


30


28



0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

0

20

40

60

80

53 5358

66

5562 62

5258 61

65 64

Impr

oves

em

ploy

ee p

rodu

ctiv

ity

Keep

s th

e be

st e

mpl

oyee

s

Ach

ieve

s be

tter

bus

ines

s re

sult

s

Keep

s up

wit

h co

mpe

tito

rs

Rec

ruit

s th

e be

st e

mpl

oyee

s

Impr

oves

em

ploy

ee w

orkndashlif

e ba

lanc

e



CultureTWO


98









0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

500+employees

64 61 58

0

20

40

60

80


Permanent

6772

595764 61









Donrsquot knowother


35

35

3231

25

23

15

10 9


38


38


37


30


7

Millennials


34


34


31


28


8


34


31


31


29


15











DIVERSITYTHREE




1312










among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper









CultureTWO


98









0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

500+employees

64 61 58

0

20

40

60

80


Permanent

6772

595764 61









Donrsquot knowother


35

35

3231

25

23

15

10 9


38


38


37


30


7

Millennials


34


34


31


28


8


34


31


31


29


15











DIVERSITYTHREE




1312










among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper















0

20

40

60

80

0

20

40

60

80


lt20 employees

20-499employees

500+employees

64 61 58

0

20

40

60

80


Permanent

6772

595764 61









Donrsquot knowother


35

35

3231

25

23

15

10 9


38


38


37


30


7

Millennials


34


34


31


28


8


34


31


31


29


15











DIVERSITYTHREE




1312










among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper








DIVERSITYTHREE




1312










among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper
















among employees



55 37 8



47

Additional leave

33


29

9-day fortnights

20

Job sharing

20

Millennials


54

Additional leave

29


29

9-day fortnights

27

Job sharing

16


38

9-day fortnights

25

None

24


22

Additional leave

16


None

10

None

12

Job sharing

15





















futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper










futurefour


1716






0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper












0

20

40

60

80

40

Veryconcerned

A littleconcerned

Notconcerned


Millennials

Generation X

Baby Boomers

68

55





Within a few years

48


36


16


48

Within a few years

33


19


55


30

Within a few years

15









0

20

40

60





Retail Wholesale

distribution

Mining Farming


57

4035 33 32 31 29 26 25




TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper










TECHNOLOGYFIVE


20 21












9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper


















9 50 30 11








38


15


12

21

18

17

Appropriate




Excessive

16

57

12

11

4


29


27


25


23


21

Millennials


34


28


25


20


20


44


30


22


17


15

Generation X


18


16


7


5


15


11

Baby Boomers


ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper








ResilienceSIX




2524












0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper


















0

20

40

60

Millennials

Generation X

Baby Boomers

47

37

2929

34

1615

8

8

8

11

Workload pressure






Other

At least weekly

60


28

Rarelynever

12

At least weekly

53


29

Rarelynever

18

At least weekly

46

Rarelynever

35


19


A p

osit

ive

workplace

Clea

r goa

ls a

nd re

ason

able

workload

Flex

ible

working arr

ange

men

ts

Trai

ning

to

deal

wit

h ne

w t

echn

olog

y

Fina

ncia

l wel

lbei

ng b

enef

its

Stre

ss a

nd c

ompa

ssio

nate

leav

e

47

41 34

24 23 23

Phys

ical

wel

lbei

ng b

enef

its

Men

tal h

ealt

h se

rvic

es

22

18





2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper











2928












Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper


















Budgetingguidance

40 31 21 8

Lack o

f fi

nanc

ial s

ecur

ity


Lack o

f sa

ving

s fo

r ret

irem

ent

Phys

ical

hea

lth

conc

erns

Fam

ily o

r rel

atio

nshi

p co

ncer

ns

Conc

ern

abou

t jo

b se

curit

y

40

35

29 28 27 26



28

2119

16

12

4 7

42

14

12

10

8

7






Donrsquot knowother



Losing my health

Being bored


Losing my purpose



23


18


15


7


12

Millennials


34


14


13


10


12


17


14


29


13


10

Generation X


9


8


5

Other

3

Other

3


2

Other

4


2


3


4


9


7

Baby Boomers

























56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper































56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper












56

47

24

15

14

44





Mill

enni

als

Gen

erat

ion X

Bab

y Bo


61 72 87





Acc

ess

to f

ree

fina

ncia

l adv

ice

Make

supe

r sim

ple

Hel

p to

pla

n fo

r ret

irem

ent

Acc

ess

to v

iew

my

bala

nce

Acc

ess

to talk

to s

omeo

ne

Acc

ess

to f

ree

supe

r edu

cati

on

39

32 29 2622 21



No

Yes

Donrsquot know


Yes

No

0

20

40

60

49

67

0

20

40

60

55

30

0

20

40

35






bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper










bull Low fees
























13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper















13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper








13 11 84 (+61 7 3121 0700 when overseas)


sunsupercomau

twittercomsunsuper

facebookcomsunsuper







Date post:	04-Oct-2020
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EMPLOYEE INSIGHTS - financial capability · 6 2018 Australian Employee Insights Report 2018...

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