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CHAPTER – I
Introduction:Labour welfare have an important place in the modern industrial system. The
need for labour welfare is realized all over the world because of the socio economic
conditions and problem in the industrial society. Industrial labour and its welfare is often
considered to be very important in the fast economy which is dreaming of
industrializations on a large scale. The problem of labour and its welfare have attracted
the attention of many leaders and writers in India. So, labour welfare is a timely
invention to keep the working populations satisfied and to maintain a contended labour
force.
After Industrial revolution each and every nation has to depend much on the
industrial sector for the development of the economy. The economic development is the
yard stick of the people standard of living. Level of consumption and the ratio of saving
for that life is expected to be a risk free one to the maximum possible extend for the
industrial employees who are the back bone of the economy.
With regard to labour welfare the Indian Labour Organization report points out
that such services facilities and amenities. It may be established in the vicinity of the
undertaking to enable the persons employed to perform their work in healthy, congenital
surrounding and provided with amenities conductive to good health and high morale.
The above said service facilities and amenities are expected to be provided to the
industrial employees either voluntarily by the employers or by the state or by law.
Labour welfare implies providing better work conditions such as proper
lighting, heat control, cleanliness and low noise level, toilet, drinking water facilities,
canteen and rest room, health and safety measures, reasonable, hours of work, holidays,
and welfare services such as housing education, recreation and counseling.
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DEFINITION OF LABOUR WELFARE:
The following are some of important definitions given to explain the board meaning of
labour welfare.
1. The encyclopedia of social sciences has defined labour welfare work
as:“The Voluntary efforts of the employers to establish, with in the existing
industrial system, working and some times living and cultural conditions of the
employees beyond what is required by law, the customs of the country and the
conditions of the Market.
2. The Labour Investigation committee defines it as:
“Anything done for the intellectual, physical, moral and economic determent of
the workers whether by employers, by Government or by other agencies, over and above
what is laid down by law or what is normally expected of the contractual benefits for
which workers may bargaining”
3. The Labour welfare organization report returns to labour welfare as:
“Such services, facilities and amenities as may be established in or in the vicinity
of undertaking to enable the persons employed in them to performs their work in healthy,
congenial surrounding and provide with amenities conducive to good health and high
morale”.
4. According to the committee on labour welfare, services should mean:
“Such services facilities and amenities as adequate canteen, rest and recreation
facilities, sanitary and medical facilities, arrangements for accommodations of workers
employed at a distance from their homes and such other services amenities and facilities,
including social security measures as contributed to the conditions under which workers
are employed”
Realizing the difficulties in given a precise and generally acceptable definition of
labour welfare. The National commission on Labour pointed out in their report.
The concept of labour welfare is necessarily dynamic, bearing a different
interpretation from country to country and from time and even to save the country,
according to its value system, social institution degree of industrialization and general
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level of social and economic development. Even within the country its content may be
different from region to region.
AIMS AND OBJECTIVES OF LABOUR WELFARE:
The aim of welfare activities is,
1. Party humanistic, for it enables the workers to enjoy a fuller and richer life.
2. It is partly economic because it improves the efficiency of the worker,
increases its availability where it scares and keeps him contented. It therefore,
minimizes the inducement to form or join union and to report strikes.
3. It is partly civil because it develops a sense of responsibility and dignity
among the workers and thus makes them worthy citizens of the Nation.
4. The aim and objectives of labour welfare have progressively changed during
the last few decades the recent thinking in labour welfare, is more oriented
towards increasing productivity and efficiency of the work people. An
outstanding trend today is has become a comprehensive concept concerned
with the development of the total human personality embracing physical,
mental, social, psychological and spiritual aspect of the employees well being.
In future, it will assume new dimensions in our country as a result of added
emphasis on the basic responsibilities of a welfare state.
PRINCIPLES OF LABOUR WELFARE:
The following are some the general principal to be followed for the successful
implementation at any welfare programme in an organization.
1. The labour welfare activities should persuaded the entire hierarchy of an
organization. Management should be welfare oriented at every level.
2. The employer should not bargain labour welfare as a substitute for wages or
monetary incentives. In other words, the workers have a right to adequate
wages in addition to welfare measures.
3. There should be proper Co-ordination, harmony and integration at all labour
welfare societies in a understanding.
4. The labour welfare work at an organization must be administratively viable
and essentially development oriented.
3
The management should ensure Co-operation and active participation of the
unions and workers in formulating and implementing labour welfare programmes
5.There should be periodical assessment or evaluation of welfare measures and
necessary timely improvements on the basis of feed back.
FINANCING:The Capacity of the economy puts the ultimate limit to extend of welfare measures to be
provided to the workers or to any other sections of society.
1. It is difficult to specify who bears the cost of welfare societies. Even where
employers finance the welfare activities, either voluntarily or under the
requirements of law nobody can say who meets the ultimate costs, The employers,
the consumers or the workers. The employers do strive to pass on the burden to
the consumers by receiving prices or to the workers by delaying wage increases.
2. It is really different to make the employers pay for the welfare amenities out of
their profits. It is the community, which pays for the welfare services and
employers, is merely an agency for collecting the cost from the community and
spending it on the welfare of workers.
IMPORTANCE OF THE PRESENT STUDY:
Today labour is in front page news and it has become a prominent factor in the
society. The importance of labour in the industrial system and in the future planned
economy of the country.
The importance of labour welfare measures was accepted as early as 1931. When
the Royal commission on labour stated the benefits which go under this romenculture are
of great importance to the workers and which he is unable to secure by himself. The
schemes of labour welfare may be regarded as “a wise investment” which should and
usually does bring a profitable return in the form of greater efficiency”
The importance of the study taken by the researcher is over to the fact that
unfavorable opinions or dissatisfactions of the workers about the facilities rendered will
lead to a chain of reaction like hostility, poor job performance, absenteeism, high labour
turnover and other undesirable side effects. Hence it is very essential for any
management to be aware of the satisfactory and dissatisfactory level of the worker
4
towards the welfare facilities offered. So that immediate and needed actions can be taken
by it.
Absenteeism can be reduced to a great extent by the provision of sufficient
welfare facilities. Provision of welfare amenities enables the workers to line a richer and
more satisfactory life and contributes to productivity of labour, efficiency at the
enterprise and helps in maintaining industrial peace.
PHILOSOPHY OF LABOUR WELFARE:
The term philosophy to a study of fundamentals relating to concepts, events in
phenomena, philosophy is a rational systems at belief and deals with the origin purpose
and testing of anything of the existence, purpose behavior activities etc, philosophy
shapes one’s pattern of behavior, influences one’s on auxility compromises and so. It
also provision and approach to an action in order to make term meaningful.
According to M.V. Moorthy there are seven approaches or theories relation to
the philosophy of labour welfare.
1. The policy Theory:
This is based on the contention that a minimum standard of welfare is necessary for
labours.
2. The religious Theory:
This is based on the concept that man is essentially “A religious animal”
3. The philanthropic Theory:
The theory is based on man,s love for making in Green “philoe” means loving and
’enthrones’ means man.
4. Trusteeship Theory:
This is also called as the partnership theory of labour welfare according to which the
industrialist or employer holds the total industrial estate, properties and occurring from
them in trust” In other words he used it for himself for the benefit of his worker and also
for society workers.
5. The placating Theory:
According to this theory timely and periodical acts of labour welfare can appeal for the
worker. They are some kinds of pacifier by the way of friendly gesture.
5
6. The public Relation Theory:
The theory provides the basis for an atmosphere of good will between labour and
management and also the management and the public.
7. The functional Theory:
This is also called the efficient theory. Here welfare works as a means to secure, preserve
and develop the efficiency and productivity of labour.
In India is said that, that industrial system clings largely to the paternalistic approach.
Some management, however try to achieve results through police control. Either way
worker may start expecting too much from employers, as a result of it employers provide
welfare measures in a some what half-hearted manner.
VARIOUS WELFARE PROVISIONS IN THE BASIC ACTS:
FACTORIES ACT,1948.
Canteen: Every factory employing 100 or more worker have to have a rest room
at approved.
Crèche: Where 30 or more woman worker were employed in a crèche or approved
standards for their children.
Welfare Officer: Where 500 or more workers are employed under one labour
welfare officer. Additional labour officer’s for more worker welfare also being appointed
as per scale.
Minines Act, 1952:
Canteen : As in factories a group of mines can have a common canteen.
Shelter: Provision of shelters for taking food and resting it 150 or more persons
are employed.
Plantations Labour Act 1951:
Canteen: Provision for a canteen in plantation employing 150 workers.
Creche: Provision of a crèche in plantations employing 50 more women
workers.
Welfare Officer: Appointment at welfare officer in plantation employing 300
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Miscellaneous :
1. Recreational facilities for children to be provided.
2. Where the number of children of age 6-12 exceed 25, a school to be set up.
3. Every worker has to be given accommodation with a piece of land for a
kitchen garden.
4. Chief grain, rain coat, umbrella and necessary blankets also has to be given.
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CHAPTER – II
Company profile
Name : SREE MEENAKSHI MILLS
Address : Head off : PARAVAI
SAMAYANALLUR – (POST) 625402
Madurai – 1
Product : COTTON – THREAD
Promoter : SANJAY DALMIA
Established on : 1956
Form of Company : GHCL LTD (PUBLIC)
PROMOTORS
SANJAY DALMIA GROUP OF COMPANIES
Sanjay Dalmia group of Companies in the oldest business group in Indian.
Society, they make success in all their business activates. They diversity their business
activities, These business activities are yarn, textile soda ash, telecomm, IT established
services, industrial explosive, biotechnology and pharmaceutical, healthcare etc.
Chairman-------> Shri Sanjay Dalmia
Vice Chairman--------> Shri Anurag Dalmia
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COMPANY GENERAL INFORMATION
HISTORY
The Shree Meenakshi Spinning Mill was established during the year 1956. The
mill is situated in Paravai Via Madurai. The main objective of organization is
manufacturing the Quality cotton yarns and fulfill the customer requirements.
At present, Shree Meenakshi mill with a total installed capacity of 68,000 spindles
in textile division of GHCL Limited. The tow spinning units located in south India are
dedicated to manufacturing cotton and poly cotton yarns and are ISO 9001-2000 certified
In keeping with times and competitive environment of shree meenakshi mill have state of
art textile machinery from Reiter – Switzerland and sheaf horst – Germany among other
in order to lend that cutting edge in Quality.
Building Confidence in Textile is a way of life in shree meenakshi mill the
company’s product here found increasing acceptance in international markets with
premium segment buyer who caters to fine count and product like shirting bed sheets and
stocking Although Meenakshi mill has already establish its name in the international
market ‘Exports’ Continuous to be a major focus area former division has So for own
three National awards for being singles larger exporter of polyester cotton yarn to south
Korean with shifting of production centers world wide quality conscious institutional
buyer and finished goods exported offer a lucrative market for premium Quality you in
India itself. Meenakshi yarns have found increasing acceptance with these claimers and
made – ups manufacture whose product retail at meenakshi leading chains like weal –
market and JC Penny Target.
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ORGANIZATIONAL STRUCTURE
General Manager
Marketing Manager Purchase Manager HRD manager Production
manager
Office manager
Spinning manager
Maintenance manager
Shift supervisor
Workers
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PURCHASE DEPARTMENT
RAW MATERIAL
In a cotton spinning mill the raw material (i.e) cotton purchase as a central portion
and play a important past with regard the maintenance a consistency in quality and
economical production a year.
However the cotton being a natural fiber the growth and maturity with good spin
able properties like length, strength & fitness all much depend upon several factors such
as variety climate condition. Irrational Methods and fertilizers used etc.
COTTON SEASON
1. Upcountry cotton – October to November
2. Local cotton – June to July
COTTON MARKET SURVEY
1. Visiting cotton market.
2. Spot evaluation a various cotton winner.
3. Determining the variety a cotton price and quality of cotton available at
different market.
PURCHASE PLAN
1. Annual requirement a cotton – long term plan
2. Raw material specification
3. Cotton supplier previous performance.
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SPOT PURCHASE
1. Selection supplies and negotiating the price.
2. Visual Testing – checking following fiber proportion in hand stopping.
a) Staple length
b) Uniformity
c) Micronaire
d) Strength
e) Class/grade
f) Colour
g) Contamination
If the visual quality price etc are agreeable drawing bank samples and forward to
quality assurance department of testing.
BASIC SAMPLE TESTING
1) Divide into two portion one sample will be used for all testing
2) The second sample in preserved for verification of its proportion
on arrival of approved lots.
DESPATCH THE MATERIAL.
1) Basic sample approved
2) Place order and dispatch instruction – as per our schedule.
PAYMENT
1. Accepting lots
2. Invoice verification
3. Preparing and forwarding
Necessary document to finance department for making payment.
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BENEFITS OF SPOT PURCHASE DURING SEASON
1. Procurement a good quality
2. Purchasing at competitive price
3. Cost saving.
QUALITY OBJECTIVES To achieve and maintain IOS 9001 – 2000 Certification
To adopt cost effective measures
To continually upgrade the skills of human resources
To take timely action on the non – conformance
To comply with all relevant statutory requirements
ENVIRONMENTAL POLICY
GHCL Limited (Unit – Sree Meenakshi Mills) is committed to support the
protection of environment and pollution prevention in the manufacture of yarn by
Conserving natural resources through effective utilization and minimizing waste
generation.
Complying with applicable legal requirements.
Increasing the environmental awareness of employees through effective training.
Continually improving the environmental conditions through periodical
management reviews.
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PRODUCT DEPARTMENT
PLANT CAPACITY
Total Spindle: 912*44 framer = 40128.
Plus 9600 spls under expansion
Auto Coner drums: 60*14 machines = 840
Production Per day: 9.0 to 10 tons according to counts
Counts spun: yes Combed warp 40s combed hosiery 60s combed warp 80s combed warp
and combed warp.
Market: Domestic Export and own consumption for cloth Conversion
PRODUCTION PROCESS/MACHINERY FLOW CHART
1) Mixing: cotton from different lots are mixed to get the homogenous raw
material quality at derided cording.
2) Blow room: (LMV machines) opening and cleaning the cotton and to mate the
cotton to small tufts.
3) Carding: (LC 300 by (mw)) converting the small tufts into individual cotton
fiber and to deliver in sliver form of next process.
4) Comber preparation: SBS and unclip procen (Reiter Swiss) converting the
sliver into lay form which in led to comber.
5) Comber (E-62 Reiter Swiss) to remove the short fiber naps and trash in
carding sliver and thereby importing the quality.
6) Drawfarmes: (D 35 riveter Swiss) RSB (hw) doubling and draping the camber
sliver and there by importing the uniformity a the comber Sliver
7) Simplex: (If 1400 IMW) to convert the drawframe sliver into roving bobbin
which can be fed to spinning machines.
8) Spinning: (lr 61mw) to convert the roving boobin into by drafting and twisting
proven.
9) Auto winding: (338 schalaforst Germany) to wind the yarn from spinning
cops to cones after clearing all in the yarn.
10) Packing: to pack the cones in cautions or pallets as the customer requirements.
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PERFORMANCE
Before and after modernization
Before After
1. Utilization 95.0% 98.5%
2. Production per day 6.5 tons 9.5 tons
3. Productivity 40s conv gms/spr 70 105
4. Hock 30 10.5
(Operative hours to produce 100 keys a yarn)
QUALITY CONTROL:
Quality control is an essential function of the management to maintain and to
keep up the quality of yarn. Here the quality control is given such an enormous weight
age to hope up with the increasing demand in the competitive market.
Here the quality control is done at every step of the production process. They are
tested for quality as below.
1. Spinning:
The count and the strength of the Yarn is checked daily by the quality Control
Assistant. Then these results are analyzed by the spinning Master and suitable corrective
actions are taken whenever necessary.
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2. Raw Material Testing:
The raw materials supplied to the mills are checked in a random manner. The
sample cotton is sent to a centralized testing laboratory for the following parameters.
I. Fiber length
II. Fiber Strength
III. Fiber fineness
IV. Trash in the cotton
After getting the results various types of cotton are mixed to get the required
parameters.
Thus the received raw materials are tested for its quality and quantity.
3. Chording:
Silver count is checked twice in a week to identify the discrepancies. Then these
results are analyzed by the spinner master and suitable remedial actions are taken.
4. Chording and Blow Room:
The amount of waste extracted both in blow room and the chording are checked
once in a month. The settings are changed to get the required waste.
5. Drawing:
Drawing silver count is checked once for every four hours in a day. Whenever the
count various from the standards immediately the wheel changes are done in the drawing
department.
The uniformity in the Drawing silver is checked once in a week. To get the
required uniformity setting and other technical parameters are changed.
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6. Simplex:
Rowing count is checked twice in a week to maintain the quality. The necessary
wheel changes are done to keep the count in control.
Thus the quality control is conducted in each and every step of the production
process.
AWARDSThe Awards and recognitions abstained by GHCL are
ISO 9001 -2000 certified.
EMS 14001: 2004 certified.
TECNO Facts Award in SIMA in 2005 – 2006.
Certified by SUPIMA in 2005.
GHCL was awarded with “State-of-the-art textile machinery” by Reiter –
Switzerland for keeping with the time and the competitive environment.
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CHAPTER - III
Review of LiteratureThe term” welfare” is derived from the French phrase “ welfare which means to” fare
well” Labour welfare measure is nothing but the preservation of the health and attitudes
of the employee. That is, it contributes to the maintenance of employee morale. Labour
welfare therefore, forms one of the major determinants of industrial relations.
In his book on “ The sprit of Industrial Relation” Prof. H.S Kirkardly observes
that “ the whole field of welfare is one is which much can be done to comate the sense of
frustration of the industrial worker, to relieve them of their personal and family worries’
to improve their health, to afford them a means of self expressions, to offer them some
sphere in which one can excel all others to help him to a wider conception of life, if
within the field of welfare and particularly that part of it which comprises sports and
games, a large measures of self Government can be left to worker, even in management
of facilities provided by the employer, a sense of responsibility, initiative and co-
operation can be fostered and often among those whose daily tasks afford them the least
opportunity of developing characteristics. So essential to industrial enterprises and wise
citizenship. As a result of the above measures, the improvement in production could be
achieved.
The study conducted by Sahni S.L. ( 1938 ) reveals that regular welfare departments
were started in the Textile Mills in 1934 and 1935. A Majority of the mill officials who
were deputed to carry out welfare work in addition to their duties, looks upon in as a
means of placating labour. They attempted to keep worker out of labour organization.
This revealed the need for an Independent labour department under qualified labour
officers. The recreation facilities were not only meager but had not reached down the
workers level.
The study by Chitnis R.Y. ( 1950 ) reveals that 242 workers of a locality were
interviewed and only 3% of them attended lectures arranged at their factories to explain
the E.S.I Scheme. Over 3\4the felt that the benefits derived were not worth the
contributions made for 2 out of 3 said it was bad. From the administrator’s view point,
18
the major difficulties of local offices was with regard to calculation of the rate of
payment. The scheme was not extended to members of the family.
Padaliya G.L. ( 1952 ) has the observation by his study as the implementation of the
non-statutory services and programs involved and approximate per capita expenditure of
Rs. 1.75. As regards Industrials Programmes, Nursery schools, adult education classes,
reading room and Library, games sewing classes, Crèches and club activities were
available.
According to the study conducted by Aggarwal S.K. ( 1955 ) the mill provided a variety
of welfare amenities like recreation, education, housing, health, canteen and social
security. The welfare programmes dated back to the year 1921 and did not come about as
a result of the passing of the factories Act of 1948. The management was deeply
concerned about the welfare of the workers and spent a good deal of money in providing
these facilities with a view to project their socio, economic and cultural development.
Mudaliyar’s study ( 1957 ) revealed that the attitudes of 50 grade employees towards the
welfare facilities were studied. Out of 520 clerks, 50 were selected by stratified random
sampling. The responding showed greater appreciation for medical facilities as
compared to other services. In cases of serious ailments they preferred to consult private
doctors. Further, it was not extended to the family members of the employees. According
to the study by Singh J.N. ( 1959 ) it is evident that in sprit of many facilities available
to the workers. They were not full utilizing them because of their ignorance and abject
lack of time. There was little publicity of the welfare activities with old colony and
therefore their co-operation in the activities was meager. 60% of the workers of the new
colony fully cooperated in the activities. The hospitals in the colonies were poorly
equipped.
Ignatius Davavaram. B. ( 1973 ) in his study stated that 52% of the workers were
satisfied with First Aid facilities 16% of them felt that Industry is poorly ventilated.
Management has prevented accidents by providing proof machines. Regarding canteen,
34% were satisfied. Regarding social security 36% of respondents were satisfied. All of
them felt that worker’s education is a useful one.
The study conducted by Narasimham. V. ( 1980 ) revealed that speaking about their
Trade Union the workers expressed fear that the management deliberately scotched any
19
attempt by the workers to form a strong union. What is evident to the Investigator is that
there is no great sense of togetherness between the workers and the establishment.
Investigator regrets to record here the determined refusal of the management of the Tamil
Nadu State Transport Corporation to provide any data connected with the organization.
Also he was denied all help.
Jeyaraj. S. ( 1981 ) in his study stated that Latrines & Urinals is the main welfare
facilities to safeguard the health of the workers in maintain from fair to poor conditions.
The floor is full of iron dust which makes the factory floor very dirty. The canteen
existing is lacking cleanliness. The present working hours of co- operative store is not
suitable for the worker to go and purchase the consumer goods after their duty is over.
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CHAPTER - IV
NEED FOR LABOUR WELFARE:
The need for labour welfare arises from the way nature of the industrial system,
which is characterized by two basic factors.
1. The conditions under which work is carried on are not congenial for health.
2. When a labour joints in an industry, he has to work in an entirely stage
atmosphere which created problem of adjustments.
There is a social reasons also as pointed out by the labour Investigation committee.
The provision of canteen improves the physique entertainment reduces the
incidences of vices, medical and maturity and child welfare services improve the
help of the workers and bring down the rates of general material and infantile
morality, and educational facilities increases their mental efficiency and economic
productivity.
The need for labour welfare was strongly felt by the royal commission on far back
as in 1931 primarily because of a lack of commitment in industrial work among
factory workers and the harsh treatment they received from their employers.
The need was emphasized in free India by the construction, which contain the
following articles in this regard.
Articles 41: The state shall within the limits of its economic capacity and
development make effective provision for securing the right to work, to education
and to public assistance in case of unemployment, old-age, sickness and
disablement and in other cases of undeserved want”
Sec 42: The State shall make provision for securing first and humane conditions of
work and for maternity relief.
Article 43: The state shall endeavor to secure, by suitable legislation or economic
organization or in the any other way to all workers, agriculture, industry of
otherwise, work, a wage conditions of work ensuring a decent standard of life and
full employment of leisure, social and cultural opportunities and in particular, the
21
state shall endeavor to promote cottage industries on an individual or co-operative
basis in rural areas.
CHAPTER - V
SCOPE OF LABOUR WELFARE:
It is indeed difficult to accurately lay down the scope of labour welfare work
because of the fast that labour is composed of dynamic individual with complex needs.
As the subject of welfare facilities is a very broad one covering a wide field of amenities
and activities, limited cannot be rigidly laid down regarding its scope for all industries
and for all times. More specifically, the ways in which labour welfare is classified can be
examined in order to obtained a clear-cut understanding of its scope.
Any welfare programme that is been offered can be classified into three
1. Statutory welfare
2. Non- Statutory welfare
3. Mutual Statutory Welfare
The Statutory types constitutes those provisions of welfare work which depend
for their workers. On the face of it is apparently philanthropic but it also increases the
efficiency of labour and reduces the area of conflict. Mutual statutory welfare refers to
social security measures.
The committee of experts on welfare facilities for industrial workers constituted
by the ILO has divided the welfare services in to two groups.
1. Welfare amenities within the premises of the establishment, which are
generally termed as intra-mural facilities.
2. Welfare amenities outside the establishment, which are generally as
extra- mural facilities
There are some social welfare organization which undertake voluntary welfare services.
Some of the trade unions also undertake voluntary welfare work for the benefit of their
members.
Thus labour welfare is very comprehensive and it embraces a multitude of
activities of employers, state, trade, unions and other agencies help workers and their
families in the content on their industrial life. The scope of labour welfare is fairly wide
and it bears different meaning in different countries.
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Chapter -VI
RESEARCH METHODOLGYINTRODUCTION:
There is no short cut to Truth, No way to gain knowledge of the universe except
through the gateway of scientific method. This idea has been proponed by Cart person.
The word scientific method simply means the mode or way of accomplishing an end.
The modern world is very found of scientific inventions and wants to have scientific
outlook of everything. Any scientific approach should have a method or an outline to be
followed to attain the particular goal. Through methodological and systematic procedure
one can think of accuracy and clear cut conclusions. There is no discipline without a
method. Generally methods that best suit a study depends upon the way in which it is
planned and carried out.
AIMS AND OBJECTIVES OF THE STUDY:
Aims : The Broad aim of this study is to throw light on the satisfactory level of GHCL
employees and to help GHCL authorities to formulate the policies in accordance with the
satisfactory level of the workers on welfare facilities.
OBJECTIVES:
Having the above mentioned aim in the researcher’s main he has formulated the
specific objectives as follows
To study the Intra-mural benefits offers to the employees
To study the Extra-mural benefits offers to the employees
To study the Labour’s attitude towards their work and working
condition.
To study the current available welfare facilities and the general
opinion about the welfare facility in GHCL.
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FORMULATION OF THE PROBLEM:Man power otherwise the labour is the important resource of any nation, to
develop its economy. For the complete utilization of this resource the authorities, the
owners, the industrialists may minimize the worker’s problems with reference to the
working conditions, nature of work, the salary, security etc., Today all the public and
private sector are concerned and concentrate with the problems of and the welfare of the
labour. This clearly points out that the major goal of any organization, industry,
management is to solve the problems of labour and by giving pure security to their life
and work there by they are getting more work from the workers. So, the production of an
organization and the nation become widespread increase.
The whole economy of today is based on the outcome of labour’s effort and skill
and maintain a good relationship between the employer and the employee. The labours
are helping to the management in all aspect of productivity, turn over, efficiency, skill,
marketing etc., So also the management is concerned with the development of labourers
and their position. Even though any and every organization is concerned with welfare of
the labourers the investigators wants to probes into this problem with reference to this
agency for the fulfillment of the aims and objectives of the study and also to gain more
knowledge in the field of “ Labour Welfare” and hence he formulated the problem as
opinion of the welfare facilities in GHCL, Madurai.
RESEARCH DESIGN:
Research Design decides the fate of the proposal and its outcome. Designing is a
preliminary step in every activity because it is at the designing stage that the purpose for
which design is being made is to be decided. Designing thus provided a picture for the
whole, before starting of the work. Design thus helps in planning and in the process of
deliberate anticipation.
Since the basic idea is to have complete and accurate information regarding the
satisfactory level of the welfare facilities, the procedure to fulfill for this aim is carefully
planned. The researcher has employed her research Design as descriptive and diagnostic
24
design. This clearly explains that the various welfare facilities which are provided by the
corporation and the satisfactory level of the workers will be described and the same will
be diagnosed with the educational level of the workers.
The variable known as the educational level has been identified for the diagnosis
by the researcher because she has founded out that the educational level has as high
impact towards the view of the workers.
This has been explained by the reviewing various literatures. Thus the
investigator has first described the facilities and for the diagnosis she has considered the
educational level as the base factor.
SAMPLING:
This sampling is of helpful to the researcher in saving time money and energy and
at the same time it can be managed and controlled within the stipulated time. The
sampling that has been employed here is representing the entire population of the study.
In this study the researcher has applied the convenience sampling.
DATA COLLECTION:
Here the researcher has collected her data by schedule method. He has also
administrated the interview cum observation method.
By this schedule method of data collection of the researcher can make a face to
face contact between the workers. This is very helpful to form the personal relationship
called rapport by the researcher. There by can utilize as to the maximum participation
workers during the interview.
By interview also the researcher can asses, analyze the existing things and have a
better understanding of each and every problem that the workers are facing. Interview is
always accompanied by observation. Observation is one of the major tool for the social
workers which can accurate clear cut idea about the problem and things which are
focused by the respondents.
25
STATISTICAL TOOLS USED:Analytical techniques are used to abstain finding and arrange information in a
logical sequence from the raw data collected. After the tabulation of data the tools
provide a scientific and mathematical solution to a complex problem.
Percentage analysis
Weighted average
Chi – square SPSS 15 version
PERCENTAGE ANALYSIS:
The data collected was converted into 100% and the percentage was analyzed.
WEIGHTED AVERAGE:
Weighted average method used to determine were, weights are assigned to factors
and finally the weighted average of all the factors are formed and ranked accordingly.
CHI – SQUARE TEST ANALYSIS:
The chi – square test a fairly, simple and definitely the most popular of all the
other tools, the chi – square test is most widely used non – parametric tests in statistical
work. It makes no assumption about the population being sampled. The quantity chi –
square describes the magnitude of discrepancy between theory and observation.
26
Testing of hypothesis using chi square:In order to find out the signification in relationship of one variable with another null
hypothesis were formulated. Ion this study the following null hypothesis were
formulated.
There is no significant relationship between age and store facility.
There is significant relationship between experience and store facility.
There is significant relationship between age and sitting facility.
There is significant relationship between experience and sitting facility.
There is no significant relationship between age and first aid facility.
There is significant relationship between experience and first aid facility.
There is no significant relationship between age and canteen facility.
There is significant relationship between experience and canteen facility.
There is no significant relationship between age and shelter and rest room facility.
There is no significant relationship between experience and shelter and rest room
facility.
There is significant relationship between age and welfare officer.
There is no significant relationship between experience and welfare officer.
27
Chapter –VII
LIMITATION OF THE STUDY
The survey was limited to Paravai unit.
It was difficult to meet all the respondents in the unit due to shift constraints.
The sample size is restricted to 100 due to time constraint.
Some of the respondents might have answer in biased manner.
28
Chapter VIII
DATA ANALYSIS AND INTERPRETATION
1. PERSONAL DATA
TABLE NO. 1
Table showing age of the respondents.
S.NO Age No. of Respondents Percentage
1. 16-26 50 50
2. 27-37 18 18
3. 38-48 26 26
4. 49-59 6 6
Total 100 100
Diagram 1
The above table shows that the age distribution of the respondents. 34 percent of
the respondents are aged at 15 to 50 years. 60 percent of the respondent are at 35 and
above.
29
TABLE NO. 2
Table showing gender of the respondents.
S.NO Source No. of Respondents Percentage
1. Male 56 56
2. Female 44 44
Total 100 100%
Diagram 2
From the above table shows the sex of the respondents. 56 percent of the
respondents are male, 44 percentage of the respondents are female.
30
TABLE NO:3
Table showing education qualification of the respondents.
S.NO Qualification No. of Respondents Percentage
1. Below X &X 62 62
2. XI & XII 10 10
3. Diploma & I.T 24 24
4. U.G 4 4
Total 100 100
Diagram 3
The above table shows that the Education qualifications of the respondents in the
Sample of 62 employees that is percent are below S.S.L.C &S.S.L.C, 10 percent of the
respondents are Higher secondary and the 24 percent respondents Diploma & IT
holder,and remaining 4 percent respondents are under graduate holder.
31
TABLE NO. 4
Table showing marital status of the respondents.
S.NO Status No. of Respondents Percentage
1. Married 46 46
2. Un Married 54 54
Total 100 100%
Diagram 4
The above table shows that the marital status of the respondents 46 respondents
are married ,and remaining 54 respondents are unmarried
32
TABLE NO .5
Table showing experience of the respondents.
S.NO Experience No. of Respondents Percentage
1. 1-10 66 66
2. 11-21 14 14
3. 22-32 18 18
33-43 2 2
Total 100 100
Diagram 5
The above table shows the experience of the respondents. 66percent of the
respondents are having experience as 1-10 years. 14 percentage of the respondents are
having 11-21 years of experience. 18 percent of the respondents are having 22-32 years
of experience. 2 percentage of respondents are having 33-43 years .
CHI SQUARE TEST:
33
TABLE: CS-1To find out the relationship between Age and Store facility.
Age * Store facility Cross tabulation
Store facility TotalHighly
satisfiedSatisfied Neutral Highly
DissatisfiedAge 16-26 8 28 12 2 50
27-37 8 10 1838-48 4 16 6 2649-59 6 6
Total 8 46 38 8 100
Chi-Square TestsValue df Asymp. Sig. (2-sided)
Pearson Chi-Square 38.615 9 .000Likelihood Ratio 44.046 9 .000Linear-by-Linear
Association10.504 1 .001
N of Valid Cases 100
H0 : there is no significant association between age and store facility H1 : there is significant association between age and store facility
Diagram: CS-1
There is no significant difference the 2 values
34
TABLE: CS-2To find out the relationship between Age and Sitting facility
Age * Sitting facility Cross tabulation
Sitting facility
Total
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Dissatisfied
Age 16-26 2 16 28 2 2 5027-37 6 10 2 1838-48 6 10 10 2649-59 2 4 6
Total 2 30 52 2 14 100
Chi-Square TestsValue df Asymp. Sig. (2-sided)
Pearson Chi-Square 21.564 12 .043Likelihood Ratio 21.853 12 .039Linear-by-Linear
Association5.798 1 .016
N of Valid Cases 100
Diagram: CS-2
There is significant value h1
TABLE: CS-3
35
To find out the relationship between Age and First Aid facility.
Age * First Aid Facility Cross tabulation
First Aid Facility
Total
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Dissatisfied
Age 16-26 2 36 10 2 5027-37 12 4 2 1838-48 10 2 2 12 2649-59 4 2 6
Total 2 62 18 4 14 100
Chi-Square TestsValue df Asymp. Sig. (2-sided)
Pearson Chi-Square 36.816 12 .000Likelihood Ratio 39.490 12 .000Linear-by-Linear
Association14.903 1 .000
N of Valid Cases 100
Diagram: CS-3
There is no significant difference the 2 values
TABLE: CS-4
36
To find out the relationship between Age and Canteen Facility.
Age * Canteen Facility Cross tabulation
Canteen Facility
Total
Satisfied Neutral Dissatisfied Highly Dissatisfied
Age 16-26 44 2 4 5027-37 8 8 2 1838-48 10 4 2 10 2649-59 2 4 6
Total 64 18 2 16 100
Chi-Square TestsValue df Asymp. Sig. (2-sided)
Pearson Chi-Square 46.658 9 .000Likelihood Ratio 42.986 9 .000Linear-by-Linear
Association13.549 1 .000
N of Valid Cases 100
Diagram: CS-4
There is no significant difference the 2 values
TABLE: CS-5
37
To find out the relationship between Age and Shelter & Restroom.
Age * Shelter & Restroom Cross tabulation
Shelter & Restroom
Total
Satisfied Neutral Dissatisfied Highly Dissatisfied
Age 16-26 38 8 4 5027-37 10 6 2 1838-48 6 2 2 16 2649-59 6 6
Total 60 16 4 20 100
Chi-Square TestsValue df Asymp. Sig. (2-sided)
Pearson Chi-Square 51.394 9 .000Likelihood Ratio 52.306 9 .000Linear-by-Linear
Association13.799 1 .000
N of Valid Cases 100
Diagram: CS-5
There is no significant difference the 2 values
TABLE: CS-6To find out the relationship between Age and Welfare Officer.
38
Age * Welfare Officer Cross tabulation
Welfare Officer
Total
Satisfied Neutral Highly Dissatisfied
Age 16-26 14 34 2 5027-37 8 10 1838-48 22 4 2649-59 6 6
Total 22 72 6 100
Chi-Square TestsValue df Asymp. Sig. (2-sided)
Pearson Chi-Square 19.585 6 .003Likelihood Ratio 25.888 6 .000Linear-by-Linear
Association6.300 1 .012
N of Valid Cases 100
Diagram: CS-6
h0 there is significant difference
TABLE: CS-7
39
To find out the relationship between Experience and Store facility.
Experience * Store facility Cross tabulation
Store facility
Total
Highly satisfied
Satisfied Neutral Highly Dissatisfied
Experience 1 to 10 yrs 8 34 22 2 66 11 to 21 yrs 6 8 14 22 to 32 yrs 4 8 6 18 33 to 43 yrs 2 2
Total 8 46 38 8 100 Chi-Square Tests
Value df Asymp. Sig. (2-sided)
Pearson Chi-Square 28.511 9 .001
Likelihood Ratio 27.296 9 .001 Linear-by-Linear
Association13.587 1 .000
N of Valid Cases 100
Diagram: CS-7
h0 there is significant difference
40
TABLE: CS-8To find out the relationship between Experience and Sitting facility.
Experience * Sitting facility Cross tabulation
Sitting facility
Total
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Dissatisfied
Experience 1 to 10 yrs 2 20 40 2 2 66 11 to 21 yrs 6 6 2 14 22 to 32 yrs 2 6 10 18 33 to 43 yrs 2 2
Total 2 30 52 2 14 100 Chi-Square Tests
Value df Asymp. Sig. (2-sided)
Pearson Chi-Square 39.809 12 .000
Likelihood Ratio 34.970 12 .000 Linear-by-Linear
Association13.004 1 .000
N of Valid Cases 100
Diagram: CS-8
There is significant difference
TABLE: CS-9To find out the relationship between Experience and First Aid facility.
41
Experience * First Aid Facility Cross tabulation
First Aid Facility
Total
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Dissatisfied
Experience 1 to 10 yrs 2 46 14 2 2 66 11 to 21 yrs 6 4 2 2 14 22 to 32 yrs 8 10 18 33 to 43 yrs 2 2
Total 2 62 18 4 14 100 Chi-Square Tests
Value df Asymp. Sig. (2-sided) Pearson Chi-Square 41.511 12 .000
Likelihood Ratio 38.384 12 .000 Linear-by-Linear
Association15.787 1 .000
N of Valid Cases 100
Diagram: CS-9
There is significant difference
TABLE: CS-10To find out the relationship between Experience and Canteen facility
42
Experience * Canteen Facility Cross tabulation
Canteen Facility
Total
Satisfied Neutral Dissatisfied Highly Dissatisfied
Experience 1 to 10 yrs 50 10 2 4 66 11 to 21 yrs 10 2 2 14 22 to 32 yrs 2 6 10 18 33 to 43 yrs 2 2
Total 64 18 2 16 100 Chi-Square Tests
Value df Asymp. Sig. (2-sided) Pearson Chi-Square 35.988 9 .000
Likelihood Ratio 35.206 9 .000 Linear-by-Linear
Association18.750 1 .000
N of Valid Cases 100 Diagram: CS-10
There is no significant difference
TABLE: CS-11To find out the relationship between Experience and Shelter & Restroom facility
43
Experience * Shelter & Restroom Cross tabulation
Shelter & Restroom
Total
Satisfied Neutral Dissatisfied Highly Dissatisfied
Experience 1 to 10 yrs 46 12 4 4 66 11 to 21 yrs 8 4 2 14 22 to 32 yrs 4 14 18 33 to 43 yrs 2 2
Total 60 16 4 20 100 Chi-Square Tests
Value df Asymp. Sig. (2-sided) Pearson Chi-Square 49.793 9 .000
Likelihood Ratio 45.260 9 .000 Linear-by-Linear
Association21.249 1 .000
N of Valid Cases 100
Diagram: CS-11
There is no significant difference
TABLE: CS-12To find out the relationship between Experience and Welfare facility
44
Experience * Welfare Officer Cross tabulation
Welfare Officer
Total
Satisfied Neutral Highly Dissatisfied
Experience 1 to 10 yrs 20 44 2 66 11 to 21 yrs 2 12 14 22 to 32 yrs 14 4 18 33 to 43 yrs 2 2
Total 22 72 6 100 Chi-Square Tests
Value df Asymp. Sig. (2-sided) Pearson Chi-Square 17.600 6 .007
Likelihood Ratio 19.711 6 .003 Linear-by-Linear
Association11.635 1 .001
N of Valid Cases 100
Diagram: CS-12
h1 There is no significant difference
TABLE NO. 6
45
Table showing the opinion of the respondents in the drinking water
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 22 22
2. Satisfied 66 66
3. Neutral 8 8
4. Dissatisfied - -
5. Highly Dissatisfied 4 4
Total 100 100
Diagram 6
This table indicates 66 percent of the respondents are having the satisfied level of
satisfaction in drinking water . 4 percent of the respondents have not satisfied on
drinking water facilities 8 percent of the respondents are viewed as normal of satisfaction.
46
TABLE NO.7
Table showing the opinion of the respondents in the latrines & urinals
S.NO Satisfactory level No. of Respondents Percentage
1. Highly Satisfied 4 4
2. Satisfied 56 56
3. Neutral 18 18
4. Dissatisfied 4 4
5. Highly Dissatisfied 18 18
Total 100 100
Diagram 7
This table shows that 4 percent of the respondents are having not-satisfied level of
opinion 18 percent of the respondents are having the normal level of satisfaction 18
percent of the respondents are having very poor level of satisfaction
I. SAFETY MEASURES
47
This section dealt about the safety measures and facilities taken against fire, eyes
and the appliances etc., This is one of the important facility to be provide to the workers
in their work spot during the working hour in order to prevent them from industrial
accidents, injuries etc., The satisfactory level of the respondents towards these facilities
are mentioned clearly in the .
TABLE A WEIGHTED AVERAGE
Table showing the opinion of the respondents in the safety measures
Point H.DIS DIS NET SAT HS TOTAL AVG WIGHT RANK
Protection
of Eyes24 16 180 24 10 254 16.93 0.169 4
Protection
of Fires28 12 24 208 30 302 20.13 0.201 2
Fencing of
Machinery8 4 84 232 20 348 23.20 0.232 1
Safety
Implement12 16 210 40 - 278 18.53 0.185 3
Diagram A
In this chart we will easily understand that the fencing of machinery has the weighted
average 0.232 it rank is 1,protection of fires has weighted average of 0.201 it rank is
2,safety implements has the weighted average 0.185 it rank is 3, protection of eyes has
the weighted average 0.169 it ranks is 4 .
TABLE NO. 8
Table showing the opinion of the respondents in the safety measures
48
Diagram 8
A-Protection of eyes, B–Protection of Fire, C–Fencing of Machinery, D–Safety
Implements
From this diagram it is evident that 42% the respondents are having normal level of
satisfaction about the apparatus given for the protection of Eyes. 38% of the
respondents are not satisfied about the measures taken against fire. 40% of the
respondents are having poor level of satisfaction about the fences which are made for the
machines. And 70% of the respondents are having full satisfaction about the safety
implements, which are provided by the corporation for the welfare of the workers.
II. CANTEEN FACILITIES
The early as 1946, the L.I.C stated the main objectives of a worker’s canteen. It
said "The workers canteen is increasingly recognized all over the world as an essential
SAFETY
MEASURES
HIGHLY
SATISFIED
SATISFIED NEUTRAL DISSATISFIED HIGHLY
DISSATISFIED
PERCENTAGE
1Protection
of ears2 6 60 8 24 100
2Protection
of fire6 52 8 6 28 100
3Fencing of
Machinery4 58 28 2 8 100
4Safety
Implements- 10 70 8 12 100
49
part of the industrial Establishment, Providing undeniable benefits from the part of view
of health, efficiency and well being. To introduce an element of nutritional balanced
dietary of the worker, to provide cheap and clean food and an opportunity to relax in
comfort near the place of work, to save time and trouble to workers an account of
exhausting joureys to and from work after long hours in the factory, these are some of the
objects of an industrial canteen”.
With these points in her mind, the Researcher collected the opinion of the worker
towards the aspects of canteen and that is given in this diagram.
This comparative Bar Diagram explains the satisfactory level about the canteen
facilities which are provided for the worker by the corporation. The opinion of the
workers towards the standard of construction, cleanliness, the quality of food, the
quantity and changes have been compared in this diagram.
TABLE B
Table showing opinion of the canteen facilities by the respondents.
50
Point HDIS DIS NET SAT H.SAT TOTAL AVG WEI RANK
Standard 18 12 54 224 10 318 21.20 0.212 5
Cleanliness 16 8 42 248 20 334 22.26 0.222 2
Quality 10 8 30 280 30 358 23.86 0.238 1
Quantity 4 4 66 256 40 324 21.60 0.216 3
Service 8 8 162 112 30 320 21.33 0.213 4
Diagram B
From this we will clearly understand that the quality of food has the weighted average
of 0.238 it rank is 1,cleanliness in the canteen has the weighted average of 0.226 it rank
is 2,quantity of food in the canteen has the weighted average of 0.216 it rank is 3,
services provided in the canteen has the weighted average of 0.213 it ranks is 4,
Standard provided in the canteen has the weighted average of 0.212 it ranks is 5.
TABLE NO. 9
Table showing the opinion of the respondents in the Standard of construction
S.NO Satisfactory Level No. of Respondents Percentage
51
1. Highly Satisfied 2 2
2. Satisfied 56 56
3. Neutral 18 18
4. Dissatisfied 6 6
5. Highly Dissatisfied 18 18
Total 100 100
Diagram 9
HS – Highly Satisfied SAT–Satisfied NEU–Neutral
HDIS- Highly Dissatisfied DIS –Dissatisfied
This table indicates 56 percent of the respondents are having the satisfied level of
satisfaction in Standard of construction. 4 percent of the respondents have not satisfied
on Standard of Construction .18 percent of the respondents are viewed as normal of
satisfaction.
TABLE NO. 10
Table showing the opinion of the respondents in the cleanliness
52
Diagram 10
This table indicates 66 percent of the respondents are having the satisfied level of
satisfaction in drinking water . 4 percent of the respondents have not satisfied on
drinking water facilities 8 percent of the respondents are viewed as normal of satisfaction.
TABLE NO. 11
Table showing the opinion of the respondents in the quality of food
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 4 4
2. Satisfied 62 62
3. Neutral 14 14
4. Dissatisfied 4 4
5. Highly Dissatisfied 16 16
Total 100 100
53
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 6 6
2. Satisfied 70 70
3. Neutral 10 10
4. Dissatisfied 4 4
5. Highly Dissatisfied 10 10
Total 100 100
Diagram 11
This table indicates 66 percent of the respondents are having the satisfied level of
satisfaction in drinking water . 4 percent of the respondents have not satisfied on
drinking water facilities 8 percent of the respondents are viewed as normal of satisfaction.
TABLE NO. 12
Table showing the opinion of the respondents in the quantity of food
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 8 8
54
2. Satisfied 64 64
3. Neutral 22 22
4. Dissatisfied 2 2
5. Highly Dissatisfied 4 4
Total 100 100
Diagram 12
34% of the respondents are satisfied about the standard of construction 28% of the
respondents are having normal level of satisfaction about the cleaning in the canteen 2%
of the respondents are having poor satisfaction on the quality of the food in which they
are receiving from the canteen. 22% of the respondents are not satisfied about the quality
of food. And 24 percent of the respondents are having satisfaction about the price which
have been assigned, for each eatable items in the canteen. And other satisfactory levels
have been clearly compared in this comparative Bar Diagram.
TABLE NO. 13
Table showing the opinion of the respondents in the service
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 6 6
55
2. Satisfied 28 28
3. Neutral 54 54
4. Dissatisfied 4 4
5. Highly Dissatisfied 8 8
Total 100 100
Diagram 13
This table indicates 66 percent of the respondents are having the satisfied level of
satisfaction in drinking water . 4 percent of the respondents have not satisfied on
drinking water facilities 8 percent of the respondents are viewed as normal of satisfaction.
III. SOCIAL SECURITY
The facilities are provided to the workers with a view to their welfare in
future and also when the are in distress situation. The measures will include the family
pension Scheme, E.S.I Scheme, collection data, and bonus etc.,
56
TABLE C
Table showing the opinion of the respondents in the social security
DIAGRAM C
From this diagram we will understand that the employees pension scheme has the
weighted average of 0.225 it rank is 1,bonus has the weighted average of 0.224 it rank is
2,employees pension fund has the weighted average of 0.222 it rank is 3
TABLE 14
Table showing the opinion of the respondents in the social security
Point HSAT SAT NET DIS HIG.DIS TOTAL AVG WEIGHT RANK
E.P.F 30 144 150 8 4 336 22.40 0.224 2
E.P.S 20 152 150 8 4 334 22.26 0.222 3
BONUS 30 152 150 - 6 338 22.53 0.225 1
57
Diagram 14
HS – Highly Satisfied SAT – Satisfied NEU– Neutral
HDIS– Highly Dissatisfied DIS – Dissatisfied
In this diagram indicates that 36 percentage of the respondents are
satisfied towards E.P.F.50percent of the respondents are having the normal level of
satisfaction about E.P.S, and only 4 percent of the respondents are having poor level of
satisfaction about the bonus.
IV. MEDICAL FACILITIES
It is now an accepted theory that health care for workers will help to reduce the
incidence of sickness and, therefore, absenteeism among them and increase
productivity. Considerable attention has been paid to the provision of medical
facilities for the workers by this corporation in accordance with the legal provision of
Point HSAT SAT NET DIS HIG.DIS TOTAL PERCENTAGE
E.P.F 6 36 50 4 4 100 100
E.P.S 4 38 50 4 4 100 100
BONUS 6 38 50 - 6 100 100
58
the Factorial Act of 1948 and the Employee’s State Insurance Act, 1948. Medical
care and cash benefits are provided to worker for such reasons as sickness, death due
to employment injury etc., the families of workers are also covered under this
facilities.
TABLE D
Table showing the opinion of the respondents in the medical facilities
DIAGRAM D
From the table we will understand that the Timing of Dispensary has the weighted
average of 0.190, it rank is 1, Services has the weighted average of 0.189, it rank is 2,
Dispensary has the weighted average of 0.188 it rank is 3.
TABLE 15
Table showing the opinion of the respondents in the medical facilitiesSL
NO
MEDICAL
MEASURES
HIGHLY
SATISFIEDSATISFIED NEUTRAL DISSATISFIED
HIGHLY
DISSATISFIEDPERCENTAGE
1 Dispensary 4 52 10 2 20 88
2 Service - 56 14 - 18 88
Point H.DIS DIS NET SAT HS TOTAL AVG WIGHT RANK
Dispensary 20 4 30 208 20 282 18.80 0.188 3
Services 18 - 42 224 - 284 18.93 0.189 2
Timing of
Dispensary16 - 54 216 - 286 19.06 0.190 1
59
3Timing of
Dispensary- 54 18 - 16 88
Diagram 15
This diagram explains that 50 percent of respondents are making use of the
dispensary provided by the corporation. Also it is presented in the diagram that 50
percent of the respondents are having normal level of satisfaction towards the
facilities which are provided from the dispensary. 48 percent of the respondents are
having normal of satisfaction about of timing of the dispensary and also 46 percent of
the respondents are having normal level of satisfaction towards mode of services for
the dispensary.
V. HEALTH CARE
Chapter III of the factories Act of 1948, indicates the provision of health facilities to
the workers in an industry. This will make the workers to maintain a healthy life in
their work sport and in the family. Under this heading the researcher dealt about the
health of activities and the opinion of the workers towards the facilities like drinking
water, cleanliness, temperature, ventilation, lighting etc.,
60
TABLE E
Table showing the opinion of the respondents in the health care facilities
Point HSAT SAT NET DIS HIG.DIS TOTAL AVG WEIGHT RANK
Disposal of
waste130 240 30 - 2 402 26.80 0.268 1.5
61
Drinking water 110 264 24 - 4 402 26.80 0.268 1.5
Latrines &
urinals20 224 54 8 18 324 21.60 0.216 5
Cleanliness 10 216 54 8 22 310 20.66 0.206 6
Ventilation 30 256 72 8 2 368 24.53 0.245 3
Temperature 30 192 126 4 2 354 23.60 0.236 4
Diagram E
From the table we will understand that the drinking water and disposal of waste has the
weighted average of 0.268 it rank is 1.5, Ventilation has the weighted average of 0.245, it
rank is 3, Temperature has the weighted average of 0.236 it rank is 4, Latrines & urinals
has the weighted average of 0.216, it rank is 5, Cleanliness has the weighted average of
0.206, it rank is 6.
TABLE NO.16
Table showing the opinion of the respondents in the disposal of waste
S.NO Satisfactory level No .of Respondents Percentage
1. Highly Satisfied 26 26
2. Satisfied 60 60
3. Neutral 10 10
4. Dissatisfied - -
5. Highly Dissatisfied 4 4
62
Total 100 100
Diagram 16
The 60 percent of the respondents having the satisfactory level on disposal of
wastes. 10 percent of the respondents are having the normal satisfactory level. 4 percent
of the respondents are having very poor satisfactory level
TABLE NO. 17
Table showing the opinion of the respondents in the drinking water
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 22 22
2. Satisfied 66 66
3. Neutral 8 8
4. Dissatisfied - -
5. Highly Dissatisfied 4 4
63
Total 100 100
Diagram 17
This table indicates 66 percent of the respondents are having the satisfied level of
satisfaction in drinking water. 4 percent of the respondents have not satisfied on drinking
water facilities 8 percent of the respondents are viewed as normal of satisfaction.
TABLE NO.18
Table showing the opinion of the respondents in the latrines & urinals
S.NO Satisfactory level No. of Respondents Percentage
1. Highly Satisfied 4 4
2. Satisfied 56 56
3. Neutral 18 18
4. Dissatisfied 4 4
64
5. Highly Dissatisfied 18 18
Total 100 100
Diagram 18
This table shows that percent of the respondents are having not-satisfied level of
opinion 26 percent of the respondents are having the normal level of satisfaction 14
percent of the respondents are viewed as poor and only 6 percent of the respondents are
having very poor level of satisfaction on this aspect.
TABLE NO. 19
Table showing the opinion of the respondents in the cleanliness
S.NO Satisfaction level NO. of Respondents Percentage
1. Highly Satisfied 2 2
2. Satisfied 54 54
3. Neutral 18 18
4. Dissatisfied 4 4
65
5. Highly Dissatisfied 22 22
Total 100 100
Diagram 19
In this table it is evident that 76 percent of the respondent opinion is normal. 20
percent of the respondents have opinioned as not satisfied level and only 4 percent of the
respondents are viewed as poor.
TABLE NO. 20
Table showing the opinion of the respondents in the ventilation
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 6 6
2. Satisfied 64 64
3. Neutral 24 24
66
4. Dissatisfied 4 4
5. Highly Dissatisfied 2 2
Total 100 100
Diagram 20
Here 44 percent of the respondents have viewed their opinion as normal 20
percent of the respondents are having the opinion as not satisfied and poor. Only 16
percent of the respondents have viewed as very poor.
TABLE NO. 21
Table showing the opinion of the respondents in the temperature
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 6 6
2, Satisfied 48 48
3. Neutral 42 42
4. Dissatisfied 2 2
67
5. Highly Dissatisfied 2 2
Total 100 100
Diagram 21
In this table 44 percent of the respondents have viewed their opinion as normal.
38 percent of the respondents have viewed as not satisfied. Only 18 percentage of the
respondent have the opinion as poor.
VI. TRANSPORT FACILITIES
Transport facilities to and from the place of work are given to the workers as one of
the desirable welfare amenities. The main purpose of this amenity is to enable workers
reach their place of work without undue delay or fatigue. In this corporation this
68
facilities are arranged for all the shift workers who leave for home after work at odd
hours of the night also.
Diagram 22
V.G. – Very Good G – Good P – Poor
In this chart 44 percent respondents have opinion as good regarding transport facility.
VII. WORKING CONDITIONS:
Workers are exhibiting their skills and talents by scarifying their energy, sweat
and ultimately their life. The working conditions like working hours, shift, work load
should be according to the convenience of the working which will make them to feel
69
satisfy for the work, work spot, working conditions. This section the researcher has dealt
the various working conditions.
TABLE F
Table showing the opinion of the respondents in the working condition
Point CONV HEAV INCONV TOTAL AVG WEIGHT RANK
Working
Hours
253 16 8 279 18.60 0.1860 2
Work shift 240 20 10 270 18.00 0.18 4
Work load 72 152 - 224 14.93 0.149 5
Holiday 246 32 2 280 18.66 0.1866 1
Interval 246 24 6 276 18.40 0.184 3
Overcrowding - 200 - 200 13.33 0.133 6
Noise - 76 62 138 9.2 0.092 7
Diagram F
From the table we will understand that the Holiday has the weighted average of 0.1866, it
rank is 1, Working Hours has the weighted average of 0.1860, it rank is 2, Interval has
the weighted average of 0.184 it rank is 3, Work shift has the weighted average of 0.180,
it rank is 4, Work load has the weighted average of 0.149, it rank is 5, Overcrowding has
the weighted average of 0.133, it rank is6, Noise has the weighted average of 0.092, it
rank is7.
TABLE NO. 23
Table showing the opinion of the respondents in the working hours
S.NO Satisfactory level No. of Respondents Percentage
1. Convenient 84 84
70
2. Normal 8 8
3. Inconvenient 8 8
Total 100 100
Diagram 23
Here it is evident that 62 percent of the respondents are having the opinion as
convenient. Normal of opinion has expressed by 38 percent. Not even one percent of the
respondents have viewed their opinion as Inconvenient.
TABLE NO 24
71
Table showing the opinion of the respondents in the works shift
S.NO Satisfactory level No. of Respondents Percentage
1. Convenient 80 80
2. Normal 10 10
3. Inconvenient 10 10
Total 100 100
Diagram 24
This above table mentioned that 74 percent of the respondents have expressed
their views as convenient 24 percent of the respondents have expressed their views as
normal. And it is inconvenient only for 2 percent of the respondents.
TABLE NO. 25
72
Table showing the opinion of the respondents in the work load
S.NO Satisfactory Level No. of Respondents Percentage
1. Heavy 24 24
2. Normal 76 76
3. Less - -
Total 100 100
Diagram 25
In this table I is evident that 46 percent of the respondents have viewed their
workload as heavy. 52 percent of the respondents have viewed as normal workload and
only 2 percent of the respondents have expressed their less satisfaction.
TABLE NO 26
73
Table showing the opinion of the respondents in the holidays
S.NO Satisfactory Level No. of Respondents Percentage
1. Convenient 82 82
2. Normal 16 16
3. Inconvenient 2 2
Total 100 100
Diagram 26
In this table has revealed that 100 percent of the respondents viewed that they are
satisfied and Non even non percent of the respondents have viewed their opinion as they
satisfied and poor.
TABLE NO. 27
Table showing the opinion of the respondents in the interval
74
S.NO Satisfactory Level No. of Respondents Percentage
1. Enough 82 82
2. Medium 12 12
3. Not Enough 6 6
Total 100 100
Diagram 27
38 percent of the respondents expressed their views as the interval is medium,
But, 62 percent of the respondents have expressed their views as not enough and not
even one percent of the respondents have expressed their views as enough.
TABLE NO.28
75
Table showing the opinion of the respondents in the over crowding
S.NO Satisfactory level No. of Respondents Percentage
1. Yes - -
2. No 100 100
Total 100 100%
Diagram 28
In this table it is evident that 100 percent of the respondents have viewed over
crowding as no. Not even one percent of the respondents their views as yes.
TABLE NO. 29
76
Table showing the opinion of the respondents in the noise
S.NO Satisfactory Level No. of Respondents Percentage
1. Disturbance - -
2. Normal 38 38
3. Not at all 62 62
Total 100 100
Diagram 29
In this table it is evident that 70 percent of the respondents expressed their view as
normal. And 30 percent of the respondents expressed that the noise is disturbance to
them.
VIII. WELFARE FACILITIES
TABLE G
Table showing the opinion of the respondents in the welfare facilities
Point HDIS DIS NET SAT H.SAT TOTAL AVG WEI RANK
77
Store 8 - 114 184 40 346 23.067 0.230 1
Sitting 14 4 156 120 10 304 20.267 0.202 3
First
aid14 8 54 248 10 334 22.267 0.222 2
Canteen 16 4 60 248 - 328 21.866 0.218 4
Shelter
rests
room
20 12 48 232 - 314 20.933 0.209 5
Welfare
officer- 12 228 72 - 312 20.800 0.208 6
Diagram G
From the table we will understand that the store has the weighted average of 0.230, it
rank is 1, First aid has the weighted average of 0.222, it rank is 2, Canteen has the
weighted average of 0.202 it rank is 3, Shelter rests room has the weighted average of
0.218, it rank is 4, Welfare officer has the weighted average of 0.209, it rank is 5, Sitting
has the weighted average of 0.208, it rank is 6.
TABLE 30
Table showing opinion of the store facilities by the respondents.
78
S.NO Washing Facilities No. of Respondents Percentage
1. Highly Satisfied 8 8
2. Satisfied 46 46
3. Neutral 38 38
4. Dissatisfied - -
5. Highly Dissatisfied 8 8
Total 100 100
Diagram 30
The above table shows that 8 percent of the respondents are highly satisfied with
the washing facilities. 46 percent of the respondents are satisfied with the facilities. 38
percent of the respondents are having neutral in the level of satisfaction in washing
facilities. 8 percent of the respondents are having Highly Dissatisfied opinion towards the
facilities.
TABLE NO. 31
Table showing opinion of the sitting facilities by the respondents.
79
S.NO. Sitting Facilities No. of Respondents Percentage
1. Highly Satisfied 2 2
2. Satisfied 30 30
3. Neutral 52 52
4. Dissatisfied 2 2
5. Highly Dissatisfied 14 14
Total 100 100
Diagram 31
The above table clearly mentions that 30 percent of the respondents are satisfied
with the existing sitting facilities. 52 percent of the respondents viewed that they are
normal satisfaction. Only 14 percent of the respondents have opined not satisfied level.
80
TABLE NO. 32
Table showing opinion of the first aid facilities by the respondents.
S.NO Satisfactory Level No. of Responds Percentage
1. Highly Satisfied 2 2
2. Satisfied 62 62
3. Neutral 18 18
4. Dissatisfied 4 4
5. Highly Dissatisfied 14 14
Total 100 100
Diagram 32
This table indicated that, 62 percent of the respondents are having satisfied
opinion . 4 percent of the respondents are not satisfied. 18 percent of the respondents are
having normal level of satisfaction. 4 percent of the respondents are having poor opinion
TABLE: 33
81
Table showing opinion of the Canteen facilities by the respondents.
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied - -
2. Satisfied 62 62
3. Neutral 20 20
4. Dissatisfied 2 2
5. Highly Dissatisfied 16 16
Total 100 100
Diagram 33
By the above table it is very clear that 62 percent of the respondents are having
satisfied opinion about canteen facilities. 20 percent of the respondent viewed that the
facilities are normal and poor. 2 percent of the respondents are have not satisfied level.
Only 16 percent of the respondents have said the facilities are very poor.
TABLE NO.34
Table showing opinion of the shelters & rest room facilities by the respondents.
82
S.NO Satisfactory level No. of Respondents Percentage
1. Highly Satisfied - -
2. Satisfied 58 58
3. Neutral 16 16
4. Dissatisfied 6 6
5. Highly Dissatisfied 20 20
Total 100 100
Diagram 34
This table shows about 58 percent of the respondents are satisfied towards this
facilities. 16 percent of the respondents are having normal level of satisfaction. And only
6 percent of the respondents are having not satisfied level.
TABLE NO. 35
Table showing opinion towards welfare officer.
S.NO Satisfactory Level No. of Respondents Percentage
83
1. Highly Satisfied - -
2. Satisfied 18 18
3. Neutral 76 76
4. Dissatisfied 6 6
5. Highly Dissatisfied - -
Total 100 100
Diagram 35
18 percent of the respondents are satisfied with welfare officer. 6 percent of the
respondents are not satisfied with welfare officer. 76 percent of the respondents are
having normal level of satisfaction.
IX. GENERAL OPINION
Here the important opinion of the workers relating to management. Job
satisfaction, relation between welfare facilities and work done, absenteeism and the
relationship with their superior have explained in detail.
84
TABLE H
Table showing the general opinion of the respondents about the welfare facilities
Diagram H
From the table we will understand that the Co–worker has the weighted average of 0.298,
it rank is 1, Superior has the weighted average of 0.288, it rank is 2, Job satisfaction has
the weighted average of 0.269 it rank is 3, Welfare facilities has the weighted average of
0.238, it rank is 4.
TABLE NO. 36
Table showing the opinion of the respondents in the opinion towards welfare
facilities
S.NO Satisfactory Level No. of Respondents Percentage
Point HSAT SAT NET DIS HIG.DIS TOTAL AVG WEIGHT RANK
Welfare
facilities50 216 78 8 6 358 23.86 0.238 4
Job
satisfaction170 208 18 - 8 404 26.93 0.269 3
Co–worker 240 208 - - - 448 29.86 0.298 1
Superior 180 240 12 - - 432 28.80 0.288 2
85
1. Highly Satisfied 10 10
2. Satisfied 54 54
3. Neutral 26 26
4. Dissatisfied 4 4
5. Highly Dissatisfied 6 6
Total 100 100
Diagram 36
This table shows about 44 percent of the respondents are normal towards this
facilities 34 percent of the respondents are not satisfied. 12 percent of the respondents
have expressed their views as satisfied. 6 percent of the respondents are having poor
level satisfaction and only 4 percent of the respondents viewed as very poor.
TABLE NO.37
Table showing the opinion of the respondents in the job satisfaction
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 34 34
86
2. Satisfied 52 52
3. Neutral 6 6
4. Dissatisfied - -
5. Highly Dissatisfied 8 8
Total 100 100
Diagram 37
By the above table it is very clear that 38 percent of the respondents are having
satisfied opinion about Job satisfaction. 34 percent of the respondents viewed that the job
satisfaction are normal and 20 percent said not-satisfied, and only 8 percent of the
respondents viewed as poor level of satisfaction.
TABLE NO. 38
Table showing the opinion of the respondents in the relationship with co - workers.
S.NO Satisfactory Level No. of Respondents Percentage
1. Highly Satisfied 48 48
87
2. Satisfied 52 52
3. Neutral - -
4. Dissatisfied - -
5. Highly Dissatisfied - -
Total 100 100
Diagram 38
In this table it is clear that 74 percent of the respondents are satisfies towards this
relationship. 20 percent of the respondents are having normal level of satisfaction and
only 16 percent of the respondents are having not satisfied. Not even one percent of the
respondents have expressed their views as poor & very poor.
TABLE NO. 39
Table showing the opinion of the respondents in the relationship with superiors.
S.NO Satisfactory Level No. of Respondents Percentage
88
1. Highly Satisfied 36 36
2. Satisfied 60 60
3. Neutral 4 4
4. Dissatisfied - -
5. Highly Dissatisfied - -
Total 100 100
Diagram 39
In this table it is clear that 74 percent of the respondents are satisfies towards this
relationship. 20 percent of the respondents are having normal level of satisfaction and
only 16 percent of the respondents are having not satisfied. Not even one percent of the
respondents have expressed their views as poor & very poor.
Chapter - IX
FINDING
Introduction:
89
This chapter will be dealing with the finding the researcher has made after his
analysis of data collected from the respondent. Here the researcher has also given her
workable suggestions to be and can be made if the management authorities gives
consideration to these possible essential aspect.
INTRA – MURAL FACILITIES:
66 Percent of the respondents are satisfied with the drinking water facility.
18 percent of the respondents are highly dissatisfied with the Latrines & Urinals
facilities.
60 percent of the respondents are having normal level of satisfaction with it the
safety measures for the eyes.
8 percent of the respondents are having normal level of satisfaction in protection
of fire
28 percent of the respondents are having normal level of satisfaction towards the
fencing of machinery.
70 percent of the respondents are having the normal level of satisfaction with the
safety implements.
62 percent of the respondents are satisfied with cleanliness
70 percent of the respondents are satisfied with quality of food
22 percent of the respondents are having normal level of satisfaction in quantity
food.
28 percent of the respondents are satisfied with the services provided in the
canteen.
EXTRA – MURAL FACILITIES:
50 percent of the respondents are having normal level of satisfaction in EPF.
50 percent of the respondents are having normal level of satisfaction in EPS.
38 percent of the respondents are satisfied with the Bonus.
52 percent of the respondents are satisfied in dispensary facilities.
90
54 percent of the respondents feel satisfied in timing facilities.
56 percent of the respondents are having normal level of satisfaction towards
service.
Almost every (female) respondent satisfied in Transport facilities.
WORKING CONDITION:-
42 percent of the respondents are having normal level of satisfaction in
temperature.
84 percent of the respondents feel convenient of working hours.
80 percent of the respondents feel convenient of shift time.
76 percent of the respondents are having normal level of satisfaction towards the
work load.
Every 82 respondents are more satisfied with the holidays they provided.
12 percent of the respondents say that interval facilities is not enough to them.
Every respondent are satisfied with over crowing.
WELFARE FACILITIES & GENERAL OPINION:-
46 percent of the respondents are satisfied with the store facilities.
30 percent of the respondents are satisfied with the sitting facilities.
62 percent of the respondents are satisfied with the first aid facilities.
62 Percent of the respondents are satisfied with the canteen facilities.
16 percent of the respondents are having normal level satisfaction in shelter & rest
room facilities.
18 percent of the respondents are satisfied with the work of welfare officer.
26 percent of the respondents are having normal level of satisfaction about
opinion towards welfare.
52 percent of the respondents are satisfied with the job they do.
52 percent of the respondents are satisfied with the co-workers.
60 percent of the respondents are satisfied with the relationship between the
supervisor and the workers.
91
Chapter - X
SUGGESSTIONS
Inter-mural facilities:- 4 percent of the respondents are highly dissatisfied with drinking water facility it
can provided properly by additional water treatment plant at proper place.
92
32 percent of the respondents are not satisfied with the safety measures for the
eyes glasses can be provided whenever needed to the employees.
34 percent of the respondents are not satisfied in protection of fire it can be
overcome by regular training to the employees.
Only 10 percent of the respondents are not satisfied towards the fencing of
machinery it can overcome by the proper maintenance.
12 percent of the respondents are not satisfied towards with the safety implements
it lead to low production.
24 percent of the respondents are not satisfied with the standard of construction of
the canteen it can modify according to the need of the respondents.
20 percent of the respondents are not satisfied with cleanliness in the canteen
proper steps taken for this facility.
Only 14 percent of the respondents are not satisfied with quality of food in the
canteen it can be improve.
Only 6 percent of the respondents are not satisfied with quantity of food in the
canteen it can be improve.
Extra-mural facilities:- 92 percent of the respondents are satisfied with the social securities, they can try
to reach cent percentage in forth coming year
20 percent of the respondents are not satisfied with dispensary facility to the
employees, proper steps to be taken to overcome.
18 percent of the respondents are not satisfied with services provided to the
employees, proper steps to be taken to overcome.
60 percent of the respondent of male employee in this mill, they provide transport
facility to them at the time night shift.
Working condition:- Only 8 percent of the employee feel that the working hours is not all convenient
to them ,at the time of night shift it can be overcome by providing transport &
food facility at free of cost to the employee..
Only 2 percent of the respondents feel that the holidays are not convenient to
them regular step can be take to change into cent convenient to the all employee.
93
Only 6 percent of the respondents feel that the time of the interval is not all
enough to them.
Welfare facilities & general opinion:- 8 percent of the respondents can provide store facility to reach pent percentage.
14 percent of the respondents are not available the sitting facility, more number of
chair & table can be provided to the employee.
14 percent of the respondents are highly dissatisfied with the first aid facility it
can be overcome by giving the proper services of the dispensary, timely checking
of the medicine to avoid the expiry of the medicine .
16 percent of the respondents feel highly dissatisfied with the canteen facility at
the time of the night shift; it can be overcome by providing food for the night shift
employee.
10 percent of the respondents are highly dissatisfied with the overall welfare
facility, it can be overcome by the properly providing of the store, sitting, first aid
and canteen facilities to the employee at timely & correctly.
8 percent of the respondents are highly dissatisfied in the job because of the non
permanent in the work even working for 10 to 12 years.
CHAPTER – XI
CONCLUSION
Every individual organization growth is not a real growth.
94
Every organization as well as employee growth is a real growth.
Taking this into consideration every organization develops themselves as well as
employee of that organization.
Finally it can be reflect on the development of the economy.
CHAPTER – XII
BIBLIOGRAPHY
Agarwal. R.D. “ Dynamics of labour relation in India” Mercury publishing
House, New Delhi, 1974.
95
Bhagaliwal. T.N. “ Economic of Labour and Industrial Relations” Sathiya
Bhavan, 1982.
Bhavar. R.K., Industrial Welfare”, Nagpur.
Desa & Rao, “ Labour problems and Social Welfare” New Heights publishes,
New Delhi.
Dale Yoder, “ Personal Management and Industrial Relations” Prentice HallOf
India Private Ltd, New Delhi.
Joseph Tiffin & J. Mecoromic, “ Industrial Psychology” prentice Hall of India
Private Ltd, New Delhi, 1971.
Kirkaldy. H.S.., The Sprit of Industrial Relations” Allied publication private Ltd,
Bombay, 1961
Memoria. C.B. “ Labour Problems and Social welfare in India” Kitab Mahal
Private Limited, Allahabad.
Moorthy. M.V. “ Principal of Labour Welfare” Gupta Brothers, Visakapatnam,
1968
Punkekar. S.D Deodhar, S.B., Mrs. Saraswatjo Sank, Labour Welfare, Trade
Unionism and Industrial Relations” Himalaya Publishing House, 1981.
Chac Licoin, L. “ Satistical Method and Analysis” Mc Graw Hill Book Company,
International Edition, 1969.
Gupta. S.P., “ Statistical Method” Sulthan Chand & Sons, New Delhi, 1979.
Kothari.C.R “Research Methodology”, Willy Ester Limited, New Delhi,1985.
Sharma. A.M.., Aspect of Labour Welfare and Social Security” Himalaya
Publishing House, 1981.
CHAPTER – XIII
ANNEXUREA STUDY ON EMPLOYEE WELFARE MEASURES IN GHEL, PARAVAI.
Interview Schedule
I. Personal Data:
Age:
96
Gender:Marital Status:Education Qualification:Designation:Income:Experience:
II. Kindly tick the following WELFARE FACILITIES:-
Welfare Facilities
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Satisfied
Store facilities
Sitting
First aid facilities
Canteen Facilities
Shelter & Rest Room
Welfare Officer
97
III. Kindly tick the following facilities in CANTEEN:- IM
Canteen Facilities
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Satisfied
Standard of ConstructionCleanliness
Quality of foodQuantity
Service
Charges
Iv. Kindly tick the following provided for HEALTH CARE:-
Health Care Highly Satisfied
Satisfied Neutral Dissatisfied Highly Satisfied
Disposal of waste
EMDrinking Water IMLatrines & Urinals
IMCleanliness EMVentilation EMTemperature EM
98
V. Kindly tick the following WORKING CONDITIONS:-Working Hours - ( ) Convenient ( ) Normal ( ) Inconvenient
Working Shift - ( ) Convenient ( ) Normal ( ) Inconvenient
Working Load - ( ) Heavy ( ) Normal ( ) Less
Holidays - ( ) Convenient ( ) Normal ( ) Inconvenient
Interval - ( ) Enough ( ) Medium ( ) Not enough
Over Crowding - ( ) Yes ( ) No
Noise - ( ) Disturbances ( ) Normal ( ) Not at all
Vi. Kindly tick the following SAFETY MEASURES:- IMSafety Measures
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Satisfied
Protection of EyesProtection of fireFencing of MachinerySafety Implements
Vii. Kindly tick the following medical facilities provided:- EM
Do you have Dispensary In your company ( ) Yes ( ) No
If yes please tick the following:
Medical Facilities
Highly Satisfied
Satisfied Neutral Dissatisfied Highly Satisfied
DispensaryServiceTiming of Dispensary
99
Viii. Kindly tick the following TRANSPORT FACILITIES provided:- EMDoes the company provide transport facility? ( ) Yes ( ) No
If yes means please answer the following?Whether you are provide with Transport facilities ( ) Yes ( ) No
What is your opinion on Transport facilities ( ) Very Good ( ) Good ( ) Poor
Do you have family pass ( ) Yes ( ) No
iX. Kindly tick the following SOCIAL SECURITIES provided:- EM
X. Kindly tick the following GENERAL OPINION:-
Thank you for your kind co-operationIM: INTRA – MURALEM: EXTRA – MURAL
Social securities
HIGHLY SATISFIED
SATISFIED NEUTRAL DISSATISFIED HIGHLY SATISFIED
E.P.FE.P.S.Bonus
General opinion on the following categories
HIGHLY SATISFIED
SATISFIED NEUTRAL DISSATISFIED HIGHLY SATISFIED
Welfare facilities Job satisfaction
Relationship among co-workers Relationship among superiors
100