Jacky Chua Business Communication Coach

Empowering PeopleThrough Coaching

Communication

Understand the benefits of using coaching communication.

Identify the pre-requisites of becoming a coaching leader.

Acquire coaching strategies to empower your people.

Learning Points

The Origin of Coaching

What Is Coaching?

Directive Non-directive

Telling

Training

Teaching

Instructing

Listening

Questioning

Challenging

Exploring

Low Skill High Skill

High Will Train / Guide

Coach / Delegate

Low Will Direct / Redeploy

Motivate / Excite

DirectiveNon-

directive

What Is Coaching?

Tough Battler

Logical Thinker

Friendly Helper

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