Empowering Solution

Title

EWA Configuration

Version 1.0

Author Kapil Bhati

Date 13.01.2014

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Table of Contents

1 Symptoms ..................................................................................................................................... 3

2 Prerequisites ................................................................................................................................ 3

3 Solutions ...................................................................................................................................... 3

4 References .................................................................................................................................. 15

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1 Symptoms: Solution Manager Early Watch Alert Setup for ABAP Systems

Early Watch Alert generation is a service provided by the SAP Solution Manager that provides

technical insight in the operation of SAP systems. It uses general recommendations and KPI from

SAP to determine the health of the SAP system. Focus is mostly on measuring the capacity of the

system and showing possible issues that might jeopardize operation in the future.

Early Watch Alert generation has to be configured before related functionality such as Service

Level Reporting can be used. This document describes the configuration of Early Watch Alerts for

ABAP systems only.

2 Prerequisites:

To perform the steps as indicated in this document, the following pre-requisites have to be

fulfilled.

• Solution Manager 4 basic configuration has been performed (see reference IMG)

• The system for which the Early Watch Alert are to be generated it connected to the Solution

Manager

• On the system for which Early Watch Alert generation is to be configured, the latest ST-PI and

ST- A/PI have to be installed

• Service connection from the system for which Early Watch Alert is to be created to SAP has to be

configured (i.e. transaction OSS1 has to be configured).

3 Solutions:

Choose the ‘Call Service Data Control Center’ button. This logs on to the remote system and

launches transaction SDCCN there

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Choose ‘Yes’.

Choose ‘Yes’.

The settings for the preparation tool are shown

The default values are fine. Choose ‘Save’.

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Note: all items should be green. Note 69455 might be red, but that is easily fixed. Choose the

button

‘Addons & Upgr’

Choose ‘Procedure after addon implementation’

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Now the ‘After impl’ is green too. Choose ‘OK’ to continue.

Now, all items should be green. If it does, leave the screen and choose ‘Yes’ on the following pop-

up

Schedule regular retrieval of sessions

The system for which Early Watch Alert reports should be created, will have to check at the

Solution Manager for new reports to generate daily. For this, a task will be scheduled. From the

menu choose ‘Task’ --> ‘Create’.

From the menu choose ‘Task’ --> ‘Create’

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Double-click ‘Refresh sessions’.

Choose the RFC connection to the Solution Manager as the ‘Target RFC Destination’. Also, click

the

‘Run Task Periodically’ button. This will make the task run daily. If no RFC destination to the

Solution Manager is shown, proceed as shown in the appendix in sections 3.3. Note: you can choose

any start time.

In principle, the configuration of Early Watch Alert reports is now done. However, it is wise to try

and generate a report manually at this time.

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Manually create an Early Watch Alert report

Log on to the Solution Manager and call transaction SOLUTION_MANAGER. Choose the

landscape containing the system for which EWA needs to be ‘Early

Watch__MCE_ITEM____MCE_ITEM__à ‘Solution Monitoring’__MCE_ITEM____MCE_ITEM__àcreated.

Go to ‘Operations’ Alert’.

Choose ‘Create Service’.

Choose the system the system for which the EWA needs to be created. Choose ‘Create’.

‘Create’__MCE_ITEM____MCE_ITEM__à Choose ‘Task’

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Double-click ‘Refresh sessions’

Choose to schedule ‘Now’. Also, choose the RFC connection to the Solution Manager system as the

Target RFC destination. Choose ‘Continue’

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That’s nice. Now, choose ‘Continue’.

The task is scheduled to start. Choose ‘Refresh’ to update the status. Once it is done, automatically EWA

entries are created.

Start EWA data collection manually

The new EWA is added to the task list. Click the SAP Early Watch Alert link.

Choose the ‘Call Service Data Control Center’ button. This logs on to the remote system and launches

transaction SDCCN there

Refresh sessions

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Start EWA data collection manually

These services will run periodically. However, to check the creation of EWA, creation of an EWA

will be triggered immediately. Choose the first row ‘Start now’__MCE_ITEM____MCE_ITEM__àwith

an Early Watch Alert task. Then choose ‘Edit’

Appendix: add the Solution Manager RFC to the SDCCN

From transaction SDCCN, choose ‘Goto’ --> ‘Settings’ --> ‘Task-Specific’

Click on the table button in the ‘RFC Destinations’ section.

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No RFC destinations are shown. Go to change mode and click the ‘Add RFC destination’ button.

Give the RFC destination a name and choose the RFC connection to the Solution Manager.

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The RFC destination is now shown in the list. Now, set it as the master system, so it will be default for all manually created

sessions. Click the ‘Set Master SAP Solution Manager system’ button.

Choose the RFC connection to Solution Manager as the Destination.

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The Solution Manager can now be accessed from SDCCN. Click OK to continue.

Optional: Automatic sending of reports by e- mail

Prerequisite:

The task has started execution. Note it might run for 30-60 minutes!

When it is done, it will be removed from the ‘To do’ tab. Choose ‘Back’ to leave the satellite

system. Choose ‘Back’ again to see the list of EWA services in the Solution Manager

Start processing of received data manually

In the overview of EWA tasks, a new entry is created. This entry means that data has been received

from the system and is ready to be processed. Click this entry

The processing of the received data will also start automatically at some point in time. But for testing purposes, the processing

will be triggered manually. Choose ‘Start service processing’.

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Choose ‘OK’ to continue.

The processing will run for some time. When it is done, the icon before the Early Watch Alert will change to

a value indicating it’s status. The yellow icon means that issues were found in the EWA. Choose the Word

icon to view the EWA.

4 References:

[1] http://scn.sap.com/community/it-management/alm/solution- manager/blog/2012/12/19/earlywatch-alert-setup-for-abap-systems