Empowering Women United States Public Health Service Officers: Leading By Example

Marsha Davenport, MD, MPH

CAPT USPHSChief Medical Officer

CMMI/Learning and Diffusion Group

Centers for Medicare & Medicaid Services

June 18, 2012

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Overview

• General Background• The Davenport Principles of

Leadership• Summary• Discussion

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Background

• Many different theories of leadership– Trait – Behavioral– Contingency– Power and Influence

• Developed my own approach to leadership: Leading by example

• Use the training to build your leadership style

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The Davenport Leadership Principles • Know yourself• Understand the power of teams• Embrace mentoring• Find that inner role model• Discover your passion

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The Davenport Leadership Principles (cont’d)• Create opportunities• Chart your path• Recognize success• Learn from failures• Reflect and prepare

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Know yourself

• What are your strengths?• Identify and be honest about your

weaknesses• Be the first to admit that you are

wrong/made a mistake• Present solutions

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Understand the power of teams• Have you ever – Been on a sports team?– Participated in a club or other group activity?

• Using collaboration to move a project forward

• Coaching as a leadership style– Places value on each member’s ability to

contribute– Provides a nurturing environment where

growth is anticipated and expected

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Embrace mentoring

• Formal vs. informal mentoring• Find a mentor• You must become a mentor

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Find that inner role model

• Builds off of mentoring• Drives your behavior to lead by

example

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Discover your passion

• Working on a project that you love is easy

• True leaders find and stimulate passion in the most boring or mundane tasks

• Making the old feel new

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Create opportunities

• Creativity must be in your toolbox• Identify opportunities to lead– Practice in small settings first • Book club• Parent Teacher Association• Hobby club

– Expand as your comfort and skills develop

• Take the initiative to step forward and lead

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Chart your path

• Charting the course for –Work project– Career goals

• Develop a strategy and plan of action• Revisit and revise this strategy

regularly

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Recognize success

• A simple “Thank You” works wonders• Create milestones for yourself • Do not depend on public recognition

or awards• Be humble yet proud of the

accomplishments

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Learn from failures

• Failures are important learning tools• Take time to identify (after action)–What went wrong?– How could I have prevented what

occurred?–What resources were missing?– How will I approach a similar situation?

• Learn how to “learn” from the failure and move on: Let it go!

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Reflect and prepare for next steps• As part of your time management

schedule, build time in to– Reflect on the situation– Prepare for the next project or career

activity

• Take the lessons learned and apply to your next chapter

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Summary

• Leading by example will look different for each one of us

• Crafting your leadership style will include many aspects of the person you are and the experiences you have had

• Build on each experience • Enjoy the journey

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Thank You

Marsha Davenport, MD, MPHCAPT,USPHSChief Medical Officer Learning and Diffusion GroupCMS Center for Medicare and Medicaid

Innovations410-786-0230Marsha.davenport@cms.hhs.gov