Date post: | 26-Jun-2015 |
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Media and Social Media AnalyticsFrom operations to decision making
• Combining Technology with Human Expertise
• Integration of all media types and content
• Qualified information with no noise or silence
• More than multilingual – multicultural
• Advanced analytics with maps and sources
Join Spotter on:
Join us on:
Who we are
Spotter moves Media and Social Media
Analytics to the next level.
Leader in textual analysis to measure risks and
opinions, Spotter provides reliable analytical models
to feed your decision making in the fields of strategy,
risk, marketing, PR and communications.
• Spotter's Solutions and Applications, based on
proprietary technologies of crawling, text
mining and sentiment analysis, cover all types
of sources.
• Spotter's metrics and scores help to take a
step back to better understand and adjust
companies’ strategies and operations.
• Spotter’s Platform enables actions to be taken
in good time all over the world.
• Spotter’s multilingual team of experts supports
clients in every step of their project, ensuring
the relevancy of the monitoring, analysis and
interpretation of the results.
Text mining, semantics, sentiment analysis, statistics, scores, mapping and graphical representations
Tailor-made tools and deliverables, with 100% relevant information, thanks to our team of multilingual and multicultural experts
Blogs, Forums, Twitter, Facebook, YouTube, Web Sites, Online Media, Printed Press, Television, Radio, Internal data, External databases
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What we offer
LISTEN TO THE CLIENT /
CITIZEN VOICE
SOCIAL MARKET
INTELLIGENCE
MANAGE CLIENT
FEEDBACK
SOCIAL MEDIA ENGAGEMENT
CORPORATE & eREPUTATION
BRAND IMAGE
CAMPAIGN IMPACT
PR PERFORMANCE
COMPETITIVE INTELLIGENCE
MAPPING OF KEY ACTORS
MARKET INTELLIGENCE
HUMAN RESSOURCES INTELLIGENCE
RISK REPUTATION
PRODUCT RISKS
COMPANY RISKS
SECURITY RISKS
Social CRM
Reputation Management
Corporate Intelligence
Risk Assessment
Risk managers, Safety Departments, Product managers, Legal departments, R&D teams
Communications department, Press relations, Digital communication, Crisis management
Head of strategy, Innovation, General Management, Head of competitive intelligence, HR Director
Marketing department, Product managers, Digital managers, Client Relations
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Powerful tools and reliable services
Either you use the Spotter Platform to get alerted,
explore and share your data, or do your own analysis,
and/or you can let Spotter Experts provide you with
Alerts, Reports and Studies.
Spotter Platform
Spotter Deliverables
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Tools to explore, organise, qualify and analyse your
project data. They allow you to generate, export and publish graphs, alerts or newsletters to be shared within your company.
Tools to visualise, edit and create interactive
Dashboards, to be shared between a group of users or personal Dashboards for one
or more specific users.
Back-office tools for complete and autonomous project management: sourcing,
queries, users, data qualification, quality control,
dashboard management.
Spotter Platform
A complete monitoring and analysis environment, available in SaaS.
Spotter Platform modules and tools are activated according to the needs of each
specific project and client, to collect, treat, analyse, visualise, share and publish
relevant information and deliverables.
SPOTTERANALYTICS SPOTTERDASHBOARD SPOTTERSTUDIO
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Present the key information that has been collected,
highlight sensitive subjects and enable the identification of potential or actual risks.
Give a global vision of your environment with key
events and issues evolution. Track the positioning and
opinions of stakeholders, to better anticipate changes.
Measure the efficiency of your actions/campaigns. Identify
how messages are spread and amplified. Evaluate risks. Detect emerging trends,
opportunities, best practices.
ALERTS & NEWSLETTERS SYNTHESES & BAROMETERS REPORTS & AD-HOC STUDIES
Spotter Deliverables
Turn your data into decision making with Spotter’s deliverables.
Spotter’s teams monitor and analyse online and offline content for you. We provide
customised reports, alerts and barometers that are ready to be published to
multiple departments within your company.
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Global and adaptable approach
SPOTTER guides you during the setup phase of the project, develops the source connectors and ensures on-going support via its online interface.
SPOTTER ensures the fine-tuning of automatic data qualification, the improvement of queries and treatments, and gives you a dedicated Project Manager.
SPOTTER produces the deliverables, puts the results into perspective, and presents our recommendations to your team and/or your management.
You manage your projectfrom A to Z with our support
You produce anddistribute your deliverables
You benefit from deliverables produced by Spotter
Our offer is fully adapted to your needs: you place the cursor of Spotter services where you like,
and we ensure training, support and guidance throughout your project.
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Combination of technology and expertise
Spotter proposes a qualitative approach to each step of your project.
Precise sourcingDetailed panel of
sources that can evolve
Decision making reporting
Platform, deliverables and recommendations
Intelligent qualificationRelevant data, structured and analysed
Advanced analysisTailor-made indicators, scores and in-depth qualitative analysis
OUR STRENGHTS
Combination of technology and human input
Reliable methodology and processes
Constant client support and guidance
Mapping of sources, speakers and opinions
Advanced text mining and sentiment analysis
TECHNOLOGY & EXPERTISE
CONSTANT SUPPORT
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Unique technology in the cloud
TRACKING & COLLECTION
CONTENTANALYSIS
SPECIFICMODELS
DECISION-MAKING WORKSHOPS
• Real time cross media monitoring
• Combination of Open Web and Web Panel monitoring
• Multi-format extraction for all types of sources
• Extraction of geolocalisation data from social media
• In-depth qualitative analysis of opinions and sentiment
• Advanced text-mining and semantic technology
• More than 28 languages treated
• Ontologies and knowledge databases
• Analysis methodology adaptated to each sector
• Implementation of tailor-made scores: influence, reputation, risk, satisfaction, …
• Capacity to combine media data with other types of data: client, sales, financial,…
• Interactive decisional Dashboards
• Real time dynamic reporting
• Access and diffusion of results according to specific profils
• SaaS platform, no installation needed, managed by Spotter
Ontology knowledge warehouse
Specialised technology to capture, extract and analyse social media
Linguistic and technical scalability
Technology based on cloud computing
Easy integration of third party technologies
Designed to work on iPads, iPhones, or any other type of tablet PC or smartphone
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OUR STRENGHTS
Join us on:
Risk & Strategy
Communication & Marketing
Some of our references
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