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Digital Transformation is NowAkram MackeenCOO,VADs Lyfe
Enabling Governments Materialize Digital Transformation
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title
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Digital technologies that will transform governments
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Emerging trends that are shaping how citizens live
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Challenges of materializing digital transformation in government
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How to embark in digital transformation journey?How to embark in digital transformation journey?
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Materialize digital transformation with Smart Thinking
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Digital transformation methodology
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Deploy a holistic approach in building citizens master record to help city councils drive positive outcomes
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Case Study #1Walif for Dubai Government
An all-in-one app for citizens to get information, meet people, drive traffic to various locations.
- Make it easier for people to find the right business to purchase services and goods- For merchants to track the needs of customers- New customers will be able to discover new products/services and the businesses
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Case Study #21City Public Reporting System for City Councils in Malaysia
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DIGITAL WORKPLACE
21
Case Study #3
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2000+ Employees Affected
From 4 to 1 Building
Aspiration:
enhance productivity
and collaborations
Become Digital workplace
Show Case
Designing
DIGITAL
WORKPLACE
Use Case
Digital Customer Journey From the Perspective of the Persona
Use case: Smart Building and Digital Workplace
23
Name Jessica
Position Executive
Stay Kelana Jaya
Office TM @ Damansara
Needs
▪ Vibrant and comfortable environment to work▪ Not to waste time▪ Up to date and always mobile▪ Feel safe when working late
Premises App
Use Case: Smart Building and Digital Workplace
A touchpoint to interact with the Smart building
Premises App
DONE!
Meeting Room Booking
Use case: Smart Building and Digital Workplace
Security
Door Access
Digital can drive Many Other Benefits
Parking
Availability
Staff
Directory
Reporting
An Issue
Use case: Smart Building and Digital Workplace
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1. Reduce wiring cost by 20 to 30% with 100%
wireless implementation
2. Increase workplace utilization for meeting rooms
and hot desking from 30 to 60%
3. Collaboration tools reduces domestic travel
number of trips and expenses from 30 to 50%.
Digital Workplace helped us achieved the following so farUse case: Smart Building and Digital Workplace
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Digital User Experience of Shopper, Retailer & Mall Operator
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