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Enabling Payer-Provider Collaboration to Improve the Quality of Care
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Page 1: Enabling Payer-Provider Collaboration to Improve the ... · to enhance payer-provider collaboration to: Increase revenue and cost savings participating in various value-based initiatives

Enabling Payer-Provider Collaboration to Improve the Quality of Care

Page 2: Enabling Payer-Provider Collaboration to Improve the ... · to enhance payer-provider collaboration to: Increase revenue and cost savings participating in various value-based initiatives

ClaimSphere Clinical+ is a point-of-care platform that facilitates clinical data acquisition, exchange of patient level detailed analytics and engages providers leading to faster care gap closure, operational efficiencies, better patient outcomes, cost savings and improved quality of care.

ClaimSphere Clinical+ is Cognizant’s digital initiative to improve the nation’s health by navigating the shift from a volume-based provider-centric system to a patient-centric, learning health system. It is a cloud-based Software as a Service (SaaS) offering aligned to national and interoperability standards such as eCQM,

QRDA and FHIR, promoting evidence-based clinical processes at all points of care. It is also a configurable workflow-driven solution that enables health insurance payers to acquire member clinical data from a provider site prospectively.

ClaimSphere Clinical+ enables health plans in timely acquisition of clinical data, closer monitoring of gaps in care improving efficiencies and eventually chart an evidence-based performance driven provider incentive program. Thus, ClaimSphere Clinical+ helps align the payer and provider value-based contracts with quality improvement (QI) initiatives to maximize revenue.

Cognizant provides end-to-end healthcare quality improvement services and its population health registry platform. ClaimSphere® Clinical+ is focused on helping payers and providers navigate the value-based shift and drive overall quality improvement.

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ClaimSphere Clinical+ enables your organization to enhance payer-provider collaboration to: ❙ Increase revenue and cost savings participating in various

value-based initiatives

❙ Improve quality ratings

❙ Track clinical data acquisition and provider performance in real time

❙ Strengthen quality of care and member retention

❙ Close gaps-in-care events faster

Page 3: Enabling Payer-Provider Collaboration to Improve the ... · to enhance payer-provider collaboration to: Increase revenue and cost savings participating in various value-based initiatives

Solution Highlights

Population Health Registry & Quality Improvement

Supplemental Clinical Data Acquisition Advanced Analytics

Integration & Interoperability

Helps assign accountable ownership of quality measures to providers and empowers them with real-time actionable insights on patient-level gaps in care.

❙ Can be configured for different value-based programs (HEDIS®, P4P and Star) and can scale up for MIPS and alternative payment models (APMs)

❙ Supports admin, hybrid and Electronic Clinical Quality Measures (eCQM) measures with options for extensibility and customization

❙ Integrates clinical data with admin claims data to help improve quality ratings due to more accurate data collection

❙ Administers end-to-end workflow management for care-gaps assignment, abstraction and review and ability to customize workflows

❙ Provides access to care gaps of a member utilizing medical charts to extract relevant clinical data

❙ Improves productivity and reduces error rates by providing users with measure-specific education material

❙ Gives physicians and nurses real-time compliance status of each care opportunity

❙ Helps users prioritize the care opportunities based on the impact on quality ratings

❙ Identifies different entities (physicians, physician groups or IPAs) that can have maximum influence or impact on quality ratings

❙ Provides clear snapshot of provider performance, supported by peer comparison analytics, to help motivate physicians to improve their quality rating

❙ Adheres to Quality Clinical Data Registry (QCDR) and Fast Healthcare Interoperability Resources (FHIR) healthcare standards

❙ Aligned to NCQA Electronic Clinical Data System (ECDS) Reporting

❙ eCQM certified

❙ HEDIS® integration, native pseudo claim generation

Provides an efficient process for collecting and analyzing medical records from provider community.

High impact, performance analytics that provide actionable insights to improve quality of care.

Enables seamless connectivity and secure health data exchange.

Improved quality of care, quality rating and financial performance

Better quality data, faster and more effective care gap closure

Provider performance analytics and benchmarking to improve quality of care

Increased cost savings through automated data collection and real-time compliance and quality rating updates

Key Benefits

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Solution Overview 3

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© 2019, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means,electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.

World Headquarters

500 Frank W. Burr Blvd.Teaneck, NJ 07666 USAPhone: +1 201 801 0233Fax: +1 201 801 0243Toll Free: +1 888 937 3277

European Headquarters

1 Kingdom Street Paddington Central London W2 6BD EnglandPhone: +44 (0) 20 7297 7600 Fax: +44 (0) 20 7121 0102

India Operations Headquarters

#5/535 Old Mahabalipuram RoadOkkiyam Pettai, ThoraipakkamChennai, 600 096 IndiaPhone: +91 (0) 44 4209 6000Fax: +91 (0) 44 4209 6060

About Cognizant Cognizant’s Healthcare Business Unit works with healthcare organizations to provide collaborative, innovative solutions that address the industry’s most pressing IT and business challenges —from rethinking new business models, to optimizing operations and enabling technol ogy innovation. A global leader in healthcare, our industry-specific services and solutions support leading payers, providers and pharmacy benefit managers worldwide. For more information, visit www.cognizant.com/healthcare.

Cognizant’s quality of care solutions touch 1 in 20 U.S. lives across Medicare, Medicaid and commercial lines of business.

For more information about how the Cognizant line of TriZetto Healthcare Products can help you enhance revenue growth, drive administrative efficiency and improve cost and quality of care, call 1-800-569-1222 or visit www.cognizant.com/trizetto.

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