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Your success is just around the corner
About UsEncore Personnel, the award winning recruitment agency, offers a range of services within a variety of different sectors.
Industrial, driving, technical & engineering are just some of the areas we operate within.
Starting out in 2001, Encore has grown rapidly and we now provide work to over 3500 people per week across the business.
Recently we opened a new branch in Derby, taking our total up to 10 branches and a further 10 onsite operations.
Encore has 29 divisions in Industrial, Engineering/Technical, Driving, Permanent Solutions and Energy/Renewables.
Industrial
Driving
Technical
Managed Services
Energy
Permanent Solutions
Our story so far
Current turnover: £57 million pounds
Year on year growth
Net profit of £1.6 million in 2015
Now place in excess of 3,500 workers each week
Our MissionAt Encore we pledge to provide distinctive quality and unparalleled customer service as we strive to gain the
respect and trust of our customers. Primarily we will do this through strong focus on staff development and
retention.Our success is guaranteed by creative, productive employees who are empowered to make suggestions while thinking outside the box.
Our mission is to “provide distinctive quality and unparalleled customer service.”
We achieve this through hard work and commitment from every employee.
We earn the trust and respect of our customers every day in order that the customer makes the decision to choose our services.
We sell service and service is provided by people, there are no magic formulas.
Our Values
Customer focussedPlacing sales and customer service at the heart of all we do
Positive thinkingAvoiding toxic negativity and encouraging new ideas
Work hard / Play hardCreating loyalty and delivering results by being a great place to work
Honest TransparencyCommunicating with a refreshing openness
Mutual RespectValuing people through development,Motivation and retention
Innovative SolutionsBreaking the mould wherever it makes sense to do so
Our Branches10 offices throughout the UK
Leicester - Head office
Coventry
Nottingham
Northampton
Birmingham
Telford
Slough
Leeds
Spalding
Derby
AccreditationsOur awards and accreditations are some of the things that make Encore great. We take pride in the number of awards we’ve won over the years, it shows you that we’re amazing at what we do.
As well as being part of different groups across the UK we are a recognised REC member, and have been since the very beginning.
Vital Characteristics Good communication skills – verbal, written and listening
Driven, positive, motivated, disciplined and organised
Good sense of humour, outgoing, assertive, honest, confident, persistent, team player, tenacious and dynamic.
Training & Development
Full Induction Course
Sales Training Academy (for sales staff)
13 Week training programme
6 monthly appraisals
Monthly reviews and target set meetings
Personal goals and development focus
External training programme
Career mapping and progression
Why Encore? Big brand and local presence - voted ‘IRP Best Company to Work
For’ 2009 / 2010 / 2014 / 2015!
Awarded Sunday Times / Best Company to Work For
accreditation for 8 years running
Uncapped earning potential
Bonus scheme: high achievers can earn 16%
Team bonus: 2% net profit
33 days holiday as standard + extra days off for birthday, moving
house, 100% attendance
Pension Scheme / Private Health / Gym Discounts
Career progression and development
Friday afternoon drinks in the office
Competitions – Company paid for dinners,
holidays and ski weekend for high achievers
Annual Awards Event