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End-to-End-Field Service Management Solutions
| Date post: | 06-Aug-2020 |
| Category: |
Software |
| Upload: | talygeninc |
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End-to-End-Field Service Management Solutions
Essential Functionalities of Talygen’s Field Service Management AppFor delivering 24/7 support for managing field tickets, work orders, job schedules, accounting, inventory, and more, Talygen has come up with a feature-rich FSM application for web and mobile. Here a full-range of FSM functionalities have been compiled, take a look:
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360-Degree Dashboard Pre-built dashboards provide insightful reporting and
increase transparency in ticket management.
It simplifies tracking ticket progress and estimated vs actual time.
Provides real-time feedback to identify delays and improves service time.
Digital Invoicing An integration with accounting system ensures paperless
invoicing and improves the cash-flow.
Automates invoicing by allowing technicians to generate & send invoices to clients in less than a minute.
Rapid Invoice Processing for a specific job saves time and reduces operational costs
Real-Time Communication o Quick communication between
technicians and clients harmonizes the field service processes.
o Effective collaboration from start to end helps in the easy sharing of information.
o Helps technician/supervisor/admin and client stay on the same page
Central Information Databaseo The unlimited ticket details for unlimited
clients can be collected and stored in a central database.
o Remote instant access helps technicians/locators access job details anytime from any device.
o The real-time system provides up-to-date field service information to technicians and helps them stay productive
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Built-In GPS o Integrated GPS in FSM helps manage
routes & locations to reduce travel time.
o Real-time location tracking enables supervisors to schedule jobs to the locator near to the site.
o The location tracking capability allows supervisors to track the locators' exact location
Top Features of Field Service Management Software:
o Work Order Lifecycle Management o Centralized Customer Portal o Mobile-First Approach o Real-Time Information Transfero Effortless Merging of Two Or More
Tickets o Efficient Job Scheduling & Dispatching o Field Service Reporting & Analytics o GPS Integration for Route Optimization o Inventory Management & Visibility o Service Level Agreement
Talygen has designed the best field service management software for small, medium, and large businesses to intelligently manage a mobile workforce. It provides a web-based application that works on the mobile, web, and desktops to make ticket resolution even faster
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