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Expand Your Market –International Shipping with Endicia®

Endicia247 High Street Palo Alto, CA 94301800-576-3279 x140sales@endicia.com

www.endicia.com

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Overview

I. Online Commercial Pricing Discounts

II. International Mail Advisor

III. Label Layouts with Integrated Customs Forms

IV. 4 Easy Steps to Print International Labels

V. Common Errors and Solutions

VI. Shipping to APO/FPO Addresses

VII. Contact Us

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Priority Mail® International5% online postage discount with use of an appropriate label layout

Commercial Based Pricing Discounts

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Commercial Based Pricing Discounts

Express Mail® International8% online postage discount with use of the appropriate label layout

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Prohibitions (for France)

International Mail Advisor

Prohibitions (for Canada)

Data on Rates, Prohibitions, Restrictions, Observations, Customs Forms, Areas Served, and Express Mail

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Restrictions (for France)

International Mail Advisor

Restrictions (for Canada)

Data on Rates, Prohibitions, Restrictions, Observations, Customs Forms, Areas Served, and Express Mail

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Small First Class Mail International Shipping Label.lytHighlights• For First-Class Mail® International (contents valued less than $400)• All-in-one label (postage; addresses; customs; round date stamp) • Printed to a laser or inkjet printer

International Label Layouts

NOTES:(1)When contents are valued at $400 or more, use a domestic label layout and separate Customs Form, found in the “Customs Information” tab on the “Print” window; (2)Stealth PostageTM is available with Endicia Premium, Endicia Professional, Endicia for Mac, and Platinum Shipper

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Zebra Small First Class Mail International Shipping Label.lytHighlights• For First-Class Mail® International (contents valued less than $400)• All-in-one label (postage; addresses; customs; round date stamp)• Printed to a Zebra printer (e.g., the LP 2844)

International Label Layouts with Integrated Customs Forms

9International Label Layouts with Integrated Customs Forms

Small Priority Mail International Shipping Label.lyt Highlights• For Priority Mail® International Flat Rate Envelope ONLY (contents valued less than $400)• All-in-one label (postage; addresses; customs; round date stamp)• 5% online postage discount • Printed to a laser or inkjet printer

10International Label Layouts with Integrated Customs Forms

Zebra Small Priority Mail International Shipping Label.lyt Highlights• For Priority Mail® International Flat Rate Envelope (contents valued less than $400)• All-in-one label (postage, addresses, customs; round date stamp)• 5% online postage discount• Printed to a Zebra printer (e.g., the LP 2844)

11International Label Layouts with Integrated Customs Forms

Large Priority Mail International Shipping Label.lyt Highlights• For Priority Mail® International (except Flat Rate Envelope)• All-in-one label and the required 3 customs declarations• 5% online postage discount• Printed to a laser or inkjet printer

12International Label Layouts with Integrated Customs Forms

Large Express Mail International Shipping Label.lyt Highlights• For Express Mail® International• All-in-one label and the required 3 customs declarations• 8% online postage discount• Printed to a laser or inkjet printer

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Large Priority Mail International Shipping Label.lyt(Completed Sample Label)

International Label Layouts with Integrated Customs Forms

NOTE: Stealth PostageTM (hiding the postage value from the shipping label) is available with Endicia Premium, Endicia Professional, Endicia for Mac, and Endicia Platinum Shipper

Stealth Postage (hidden postage value)

Round Date Stamp

Content Details

Sender’s Signature & Date

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Summary

Printer First-Class Mail®

International (value < $400)

Priority Mail®

International Flat Rate Envelope(value < $400)

Priority Mail®

International (Except Flat Rate Envelope)

Express Mail®

International

Laser or Inkjet

Small First Class Mail International Shipping Label.lyt

Small Priority Mail International Shipping Label.lyt5% Online Postage Discount

Large Priority Mail International Shipping Label.lyt5% Online Postage Discount

Large Express Mail International Shipping Label.lyt8% Online Postage Discount

Zebra (e.g., LP 2844)

Zebra Small First-Class Mail International Shipping Label.lyt

Zebra Small Priority Mail International Shipping Label.lyt5% Online Postage Discount

Not Applicable Not Applicable

Printers, Mail Classes, and Label Layouts to Use

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Step One: Select the Appropriate Label Layout

4 Easy Steps to Print International Labels

1. Open your Endicia® software

2. Go to File > Open Layout

3. Select the appropriate label layout (e.g., “Large Priority Mail Shipping Label.lyt”)

4. Click on the “Open” button

1. Open your Endicia® software

2. Go to File > Open Layout

3. Select the appropriate label layout (e.g., “Large Priority Mail Shipping Label.lyt”)

4. Click on the “Open” button

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Step Two: Enter the “To” Address and “From” Address

4 Easy Steps to Print International Labels

Entering the “To” (Main) address:

1. Go to Layout > Main Address

2. Enter the Main (“To”) address

- Last line: Country Name ONLY, spelled correctly and not abbreviated

- Do NOT enter the country “United Kingdom”; the U.S. Postal Service requires the specific country (England, Ireland, Scotland, etc.)

3. Click on the “OK” button

Entering the “To” (Main) address:

1. Go to Layout > Main Address

2. Enter the Main (“To”) address

- Last line: Country Name ONLY, spelled correctly and not abbreviated

- Do NOT enter the country “United Kingdom”; the U.S. Postal Service requires the specific country (England, Ireland, Scotland, etc.)

3. Click on the “OK” button

Entering the “From” (Return) address:

1. Go to Layout > Return Address

2. In the “Postage Options” window, enter ALL “Sender Information,” including the phone number and at least two words for the “Name”

3. Click on the “OK” button

Entering the “From” (Return) address:

1. Go to Layout > Return Address

2. In the “Postage Options” window, enter ALL “Sender Information,” including the phone number and at least two words for the “Name”

3. Click on the “OK” button

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Step Three: Complete the Relevant Print Window Fields

4 Easy Steps to Print International Labels

1. Click on the “Print” icon

2. Select the appropriate “Type,” “Class,”“Weight,” and “Ship Date” using the corresponding drop-down menus

3. To add insurance, use the “Insurance”drop-down menu to select the insurance carrier

4. If you selected insurance, enter the insured value in the “Value” field. The value MUST match the value entered later in the “Customs Information” window

- If the customs declared value and insured value need to be different, do NOTselect insurance. U.S. Postal Service insurance will need to be purchased at the Post Office and the 3813 U.S. Postal Service insurance form completed and attached to the mail piece

1. Click on the “Print” icon

2. Select the appropriate “Type,” “Class,”“Weight,” and “Ship Date” using the corresponding drop-down menus

3. To add insurance, use the “Insurance”drop-down menu to select the insurance carrier

4. If you selected insurance, enter the insured value in the “Value” field. The value MUST match the value entered later in the “Customs Information” window

- If the customs declared value and insured value need to be different, do NOTselect insurance. U.S. Postal Service insurance will need to be purchased at the Post Office and the 3813 U.S. Postal Service insurance form completed and attached to the mail piece

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Step Four: Complete Customs Information and Print

4 Easy Steps to Print International Labels

1. Click on the “Customs Information” tab on the “Print” window

2. Complete all the fields (“Qty” [quantity], “Description,” “Weight” [in pounds or ounces], “Value,” “Country of Origin,” and “Type of Contents”)

3. Check the “I certify that the … are correct” box and enter your name below it. This acts as the sender’s signature

4. Click on the “Print” button to print the postage and customs informationNote: (1) If this is the first time you are using this layout, you should test print first; (2) For Priority Mail® International (except the Flat Rate Envelope) and Express Mail® International, place all four copies in the provided 2976-E self-adhesive envelope and attach it to the mail piece; (3) For more details on how to print international labels, click on the “New User Guides” button on the “Endicia Online Support” page

1. Click on the “Customs Information” tab on the “Print” window

2. Complete all the fields (“Qty” [quantity], “Description,” “Weight” [in pounds or ounces], “Value,” “Country of Origin,” and “Type of Contents”)

3. Check the “I certify that the … are correct” box and enter your name below it. This acts as the sender’s signature

4. Click on the “Print” button to print the postage and customs informationNote: (1) If this is the first time you are using this layout, you should test print first; (2) For Priority Mail® International (except the Flat Rate Envelope) and Express Mail® International, place all four copies in the provided 2976-E self-adhesive envelope and attach it to the mail piece; (3) For more details on how to print international labels, click on the “New User Guides” button on the “Endicia Online Support” page

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Common Errors and Solutions

Common Errors Solutions“State Not Recognized” error messagePossible causes: (1)Last address line includes more than the just the country name (extra text, numbers, and/or symbols) (2)Country name misspelled (3)Country name abbreviated

Check Endicia's country list (Found in the "Country" drop-down window under the "Address" button in the "Address Book")

Check that no unseen code was brought in (This may occur if you copy the address from another location, such as an e-mail or a webpage)

For specifics, click on the "New User Guides" button on the "Endicia Online Support" page

Label not integrated with Customs form orNot receiving the online postage discount Possible cause: Incorrect (non-integrated) label layout used

Use a label layout with integrated Customs form (Layouts listed in this webinar or found in the "New User Guides“ on the "Endicia Online Support" page)

Label printing incompletePossible cause: Incorrect printer settings used or correct printer settings used but not saved to the label layout

Correct your printer settings and save the correct printer settings to the label layoutFor specifics, click on the "New User Guides" button on the "Endicia Online Support" page

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Shipping to APO/FPO Addresses

APO/FPO DetailsHighlights• Military addresses use domestic postage rates, such as PriorityMail®, First Class Mail®, and Media Mail®• Postage prints to a shipping label• Customs Form 2976-A (CP 72) prints separately to a laser or inkjet printer

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Contact Us

Phone• 800-576-3279

• Sales – Ext. 140• Support – Ext. 130• Monday – Friday • 7 AM – 5 PM Pacific Time

Email• sales@endicia.com

• support@endicia.com