T e l : 6 0 3 8 9 3 2 5 8 0 0 F a x : 6 0 3 9 2 0 0 3 4 1 5 E m a i l : i b n g l o b a l @ i n t e l - b i z n e t . c o m

ADVANCED EXECUTIVE EDUCATION

With In-Depth Focus

Covering on People, Process

& Systems

Developed by:

HRDF CLAIMABLE

NO SIRI : 716422K

‘…. To lower operating costs, over 75 % of respondents are improving warehousing processes, 60 % are improving inventory control, while nearly half have changed racks as well as their layouts. When compared to last year’s results,

significantly more companies are reducing staff - 43 % compared to last year’s 36 % - yet another testament of how companies are doing more with fewer people.’

- Logistics Management’s 6th Annual Warehouse and Distribution Center (DC) Operations Survey

ENDORSED BY:

22-23 MARCH 2017 . HOTEL ISTANA, KUALA LUMPUR

‘INFORMATIVE WORKSHOP. CLEAR EXPLANATION.’

- Integrated Logistics Solution

WORKSHOP FACILITATOR Manoharan works internationally as a professional

speaker, strategist, consultant and trainer. He has more than

25 years of practical application, management, education,

and consulting experience in the Supply Chain and Logistics

field. He specializes in training, facilitation and consulting to

both the public and private sector in several primary areas:

Warehouse Management and Materials Handling, Asset

Management, Inventory Management and Control, Stock

Auditing, Total Logistics, Supply Chain Management, Demand

and Supply Management, Procurement, Operations

Management, Freight Forwarding, Transportation and

Distribution, Total Cost Management and Purchasing

Negotiation.

His landmark consulting experience was designing of

materials part numbering and coding systems, preparation of

standards, policies and procedures for a large rail network.

He was also involved as a consultant for the development of

an automated business solution for a wholesale/retail

stationery business with off shore branches where he was

instrumental in system development, process improvement,

project management and eventual successful completion and

commission of the system.

His international consulting experience spans across

Asia-Pacific and The Middle East. Haaran’s illustrious clients

list include Shell, UMW Toyota Motor, Celcom, Samsung,

Proton, Colgate-Palmolive, Eon Finance, Philips,

Hicom-Yamaha, Malaysian Oxygen, NEC, Petronas, General

Electrics, German Malaysian Institute, Gamuda, Johnson &

Johnson Medical, JVC, Kontena Nasional, Hitachi, Hong Leong

Lurssen Shipyard, University Malaya Medical Centre, National

Heart Institute (IJN), Kenwood, Macfood Service, Nestle,

Malaysian Tobacco Company, Mattel, Matsushita Industrial

Corporation, Maybank, Minolta Precision Engineering, MISC,

Perwaja Steel, Unilever, Pan Pacific, Perodua, Robert Bosch,

3M,Seagate, BASF and UPS.

METHODOLOGY

INTERACTIVE PRESENTATION

EXERCISES

CASE STUDIES

VIDEO PRESENTATION

GROUP DISCUSSION

In today’s business environment, warehouses can be a key link between success and

positive cash flow or failure and overwhelming red ink. And, as the gatekeeper of the

warehouse, you’re the one everyone looks to for answers because you’re the only one

who fully understands the hurdles of running an effective warehouse.

The warehouse is an important link in the whole process, however, their contribution to

the efficiency are often under-rated and yet they are essential in providing customer

service. The efficient management of the warehouse operations to fulfill desired customer

service level requirements cannot be understated. The responsibilities and accountability

of people in the warehouse goes beyond the four walls of the warehouse until the

products or materials are actually delivered to the right customers in good condition, at

the appropriate time, and in the right quantity. All these are only possible with good

PEOPLE and robust PROCESSES and SYSTEMS.

When a warehouse/store is well managed, it provides the confidence that the materials

are well taken care of, the data provided is reliable, the goods stored are safe and secure

and customers can be assured of reliability and consistency of supply. This workshop

shows how to evaluate procedures, change and improve methods by eliminating wasteful

activities and excess costs.

This two day comprehensive workshop will provide skills and tools necessary to effectively manage the warehouse, enabling you to:

Realign and Reconfigure the Role of Warehouse in a Supply Chain Environment

Review and Realign Existing Procedures and Processes

Recalibrate Processes and Systems to Reflect the Changing Customer Needs

Change and Improve Methods and Processes

Eliminate Wasteful Activities and Costs

Enhance Security of Materials and Equipment

Identify Key Issues Related to Health and Safety

Uncover New Technologies Related to Warehouse Operations

“Very useful in managing

warehouse activities.” - Deftech

“Excellent! Easy to understand and

the facilitator is knowledgeable.” - Murphy Sarawak Oil

“Very interesting and specific

to warehouse operating issues.”

- Petron Malaysia

“Excellent.” - Carlsberg

Participation in an IBN Global designed workshop obviously offers the expected theoretical understanding of the subject matter. In addition, theory is effectively translated into practice through a unique blend of: Expert Tutorial Input Practical Exercises Case Study Analysis Video Presentations Participants are engaged in a dynamic and interactive workshop environment where their own issues and experiences form an important part of the discussion and learning in addition to actual case studies and interactive exercises. This is made possible only due to Mano Haaran’s wide experience of practical experience in Supply Chain Management.

MODULE 1 WAREHOUSING IN THE SUPPLY CHAIN

Concepts – Logistics, Materials Management & Supply Chain Management

How Does the Warehouse Fit into the Overall Supply Chain

Types of Warehouse

Examine the Current Role of Your Warehouse

Warehouse Managerial Function

Technology in Supply Chain Exercise: Supply Chain Mapping and The Role of the Warehouse MODULE 2 KEY WAREHOUSE FUNCTION - ASSESSMENT OF THE SITUATION

Receiving and Storage

Improving Order Filling

Order Selection Methods

Shipping and Transportation

Maintenance, Security and Housekeeping

Identifying Improvement Efforts

Can Technology Help in the Traditional Warehousing Functions?

MODULE 3 WAREHOUSE MANAGEMENT RESOURCES - PEOPLE

Warehouse Performance Measure & Productivity Improvement

Develop Meaningful Performance Measures

Simplify Procedures and Upgrade Operations

Conduct Productivity Analysis Based on Performance Reports

Keys to Optimal Performance and Productivity

Work Measurement and Analysis Techniques

Motivating & Managing Performance

Training and Development – Retraining Employees on Technology Usage

Using Big Data Analytics in the Warehouse Exercise: Performance Improvement and Work Measurement MODULE 4 WAREHOUSE MANAGEMENT RESOURCES – PROCESSES – AUTOMATION AND TECHNOLOGY

Warehouse Management Systems & Work Processes

Key Warehouse Information Requirements

Computer Systems and Work Process Improvement

Improving and Implementing Operational Controls

Storage and Materials Handling Systems

Modern Warehousing Technology and How to Benefit from Them

Automation – A Look at Areas Where Automation has Reduced Cost and Increased Productivity

Video Presentation - Modern Warehouses

MODULE 5 WAREHOUSE MANAGEMENT RESOURCES - SPACE

Improving Warehouse Facility Layout

Planning Your Warehouse Layout

Layout Philosophies and Item Characteristics

Role of MHE in Layout

Reduce Travel Time and Optimize Space

Cubic Measurement and Square Footage

Storage Systems and Space Constraints

Location Management - Types of Location Systems

Optimizing Space with Technology Exercise: Space Management MODULE 6 WAREHOUSE MANAGEMENT RESOURCES MATERIALS

The Types of Materials in Stock

Materials with Expiry Dates & Shelf Life

Dangerous Goods & Hazardous Materials Handling

Forecasting & Planning for Storage of Materials

ABC Analysis and Inventory Management in the Warehouse

Materials Returns – How to Manage?

ERP & Inventory Management Software

IIOT, IOT in Tracking and Managing of Equipment Exercise: Pareto Analysis and Inventory Management MODULE 7 WAREHOUSE SAFETY & SECURITY Recognizing Health and Safety Risks

Risk Analysis and Assessment

Fire Safety - Equipment & Training in Fire Risks

Security of the Warehouse

Levels of Security

Theft – Internal & External

Layered Defense and Deterrence Exercise: Warehouse Security MODULE 9 MANAGEMENT ISSUES

Housekeeping

Environmental and Green Issues

Stocktaking

Meeting ever Changing Customer Needs

Product Proliferation and Increasing SKU’s

Employee Turnover

Increasing Cost of Output and Processes

Modern Technology and the Change Process

MODULE 10 OUTSOURCING WAREHOUSING

Key Challenges - Internal Capabilities and Preparedness

What to Outsource - Processes or Assets?

When to Outsource - Based on Business Growth or Cost Pressures?

How to Select, Monitor and Manage Outsourced Partners?

Investment

INVOICE SHOULD BE DIRECTED TO

This Booking Is Invalid Without A Signature

Signature Date

Name of Authorising Manager Job title

Business Address

Name Job title Dept

Company

Email Tel No Fax No

Registration 0830 Course begins 0900 Morning Refreshment 1030 Luncheon 1300 Afternoon Refreshment 1530 End of the day 1700

WO

RK

SHO

P

SCH

EDU

LE INFORMATION

For further information on this event, please contact our Program Managers

at +603 8932 5800 or e-mail: ibnglobal@intel-biznet.com

PARTICIPANT DETAILS

(name in full)

Name 1 Job title

Name 2 Job title

Name 3 Job title

PAYMENT

A confirmation letter and invoice will be sent upon

receipt of your registration. Please note that full payment must

be received prior to the event. Two easy ways to pay:

Telegraphic Transfer

Bank : CIMB Islamic Bank Berhad Branch : Taman Maluri, Kuala Lumpur Malaysia A/C No : 86-0008454-1 Swift Code : CTBBMYKL

All payments by cheque should be made in favour of:-

IBN Global Networks

160 - 3- 1, Kompleks Maluri

Jalan Jejaka, Taman Maluri

55100 Kuala Lumpur

Note: Payments must be received within 7 days upon issuance

of invoice.

CANCELLATION POLICY

Due to contractual obligations, cancellation charges are as

follow:

*Upon Signing Contract : 50% of the workshop fee

*30 days notice : 70% of the workshop fee

*14 days or less notice : 100% of the workshop fee

(*Based on working days only)

However, complete sets of documentation will be sent to you.

Substitutions are welcomed at any time. All cancellations of

registration must be made in writing.

Note: It may be necessary for reasons beyond control, to change

the content and timing of the event, speaker(s) or venue, every

effort will be made to inform the participants of the change.

VENUE DETAILS

HOTEL ISTANA, KUALA LUMPUR 73 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia Tel : 603 2141 9988 Fax : 603 2144 1245 Room Reservation can be made by delegates directly with the hotel. To enjoy privileged room rates, please state you’re attending an event organized by IBN International. Please call Mr. Chang K H at 603 2141 9988 or email: chang.kamhung@hotelistana.com.my

CERTIFICATE

Delegates who successfully complete this course will

receive the prestigious IBN Global’s Certificate of

Achievement; a statement of Intelligence endorsed by

renowned subject matter expert.

VISA REQUIREMENT Delegates requiring visas should contact Representative Embassies or High Commissions in their country of residence as soon as possible.

This course is intended for Warehouse Managers, Senior Executives, Executives, Supervisors and Team Leaders, including Plant, Inventory and Materials Managers; who are involved in managing at the Warehouse, Store, Distribution Level across all industries; with the following responsibility:

Operations

Warehouse Management

Security

Inventory Management

Inventory Control

Stock Management

Stores Management

Distribution

Procurement

Spare Parts Management

Inventory Accounting

Supply Chain Management

Warehouse Operations

Spare Parts Inventory

Inventory Forecasting

Maintenance, Repairs & Operations

Financial Control

Information Technology

Logistics

W H O S H O U L D A T T E N D

PLEASE COMPLETE THIS FORM IMMEDIATELY AND FAX TO 603 - 9200 3415

HRDF CLAIMABLE

NO SIRI : 716422K

Reg by 20th JAN 2017 Reg by 30th JAN 2017 Reg After 30th JAN 2017

2-DAY COURSE FEE

RM 2990

RM 3490

RM 3990

REGISTER BEFORE 20 JANUARY 2017 AND SAVE UP TO RM 1000!!!

Members of FMFF are entitled to 10% discount. Please state your membership number here:

dasha

22-23 MARCH 2017 . HOTEL ISTANA, KUALA LUMPUR