ENFIELD CARERS

CENTRE

ANNUAL

REPORT

2012-2013

CONTENTS

Trustees Report 2 Chief Executive’s Report 2

Carers Direct Payment Scheme 3

New Carer Registrations 4

Activities Gallery 5

Financial Statements 7-10

OUR VISION

Enfield Carers Centre is a local charity offering support and advice for all un-

paid carers living in Enfield.

A Carer is someone of any age who provides unpaid support to a partner, rela-

tive or friend who could not manage without their help. The person being

cared for may have a short or long-term illness, a disability, a substance–misuse

problem, a life-limiting illness or terminal diagnosis.

We aim to support the following groups of carers and ensure their accessibility

to, and the suitability of services to meet their needs:

Older carers

Working carers

Former carers

Parent carers

Young carers (under 18)

Black & Minority Ethnic carers

To do this we want to ensure carers: have access to integrated and personalised services are able to have a life of their own are supported and don’t fall into financial hardship are supported to stay mentally and physically well Young Carers can enjoy and achieve

Page 1

Chief Executive’s Report

Moving from my position as Chair of the ECC Board of Trustees to Chief Executive resulted in an in-teresting and very full year. Fortunately, my 13 years’ previous experience supporting mental health carers in Enfield meant I’d already established many good links with health & social care staff and understood the challenges facing Enfield’s carers.

One key development that’s taken place since my joining is the employment of two Carer Support & Advice Officers in July 2012. They have been instrumental in providing much needed support for carers searching for advice and information. Often carers have been “around the houses” and are coming to the end of their tether. Some have had not previous support at all. Our officers have been able to offer relief from the stress and tensions that build . Their support and referrals to our Counselling and complementary therapy services have been timely in preventing carers from suffer-ing burn-out or emotional distress.

April saw the official start of increased help for Carers in the lowest financial bracket. The first suc-cessful applications in the Pilot Carers Direct Payment Scheme were processed and Carers are now able to use the monthly payments to enjoy a little well-earned respite. (See page 3.)

Merger discussions are continuing and 2013 will be an exciting year with new and expanded ser-vices for Carers! We look forward to reaching out to many more Carers than we presently serve, whilst continuing to support those who’re already on the Carers Register.

This Annual Report gives you information about our activities over the year (April 2012 – March 2013). The financial accounts cover the same period.

Pamela Burke

TRUSTEES REPORT

Enfield Carers Centre (ECC) continues to establish its position in Enfield as a central resource for car-ers. Events and activities attract a growing number of new carers and outreach work continues to identify and support hidden carers. A pilot scheme for carers’ direct payments (administered by the Centre on behalf of Enfield Council) which began in April 2012 received excellent take-up.

The due diligence exercise and merger preparations with Enfield Mental Health Carers (EMHC) continued throughout this financial year and culminated in a suc-cessful merger of the two charitable organisations at the end of the financial year covered by this report.

The Chair (Gwen James) and another Trustee (Ann Nicholls) from EMHC were co-opted to the ECC Board during the year in order to formulate a merger work-ing group responsible for overseeing all aspects of the merger, including staffing and employment issues, op-erational procedures and recommendations for new systems and protocols.

Future Plans

Carers will be able to benefit from an expanded range of services as a result of the merger and the coming financial year 2013/14 will also see the introduction of several new projects: GP and Hospital Liaison Projects; and a Black & Minority Ethnic Carers Outreach Pro-ject. The Carers Centre will also begin working with schools as part of its new Young Carers Project in June

2013. Board of Trustees

WHO’S WHO AT ENFIELD CARERS CENTRE

BOARD OF TRUSTEES

Paula Lewis (Chair: March 2012 - Dec 2012) Tim Hellings (Chair: Dec 2012 - present) Mary Eldridge Mary Kryiacou Kailash Ladwa Esat Mustafa Wanda Spooner

STAFF

Pamela Burke (Chief Executive) Polly Seward (Centre Manager until July 2012) Bridget Thorn (Carers Support & Advice Officer - Jul 12) Rosemary Willis (Carers Support & Advice Officer - Jul 12) Stephanie Worrall (Receptionist - Dec 2012-Mar 2013)

Hande Mustafa (Finance Officer - November 2012

Enfield Carers Centre became registered as a company limited by guarantee, No: 7149774 in February 2010 and registered with the Charity Commission No: 1140089

the following January. The Centre is managed by an elected Board of Trustees which oversees the policies and work of the Centre. The Board of Trustees delegates work to paid staff, volunteers and sub-committees when appropriate. Enfield Carers’ Centre is affiliated to The Carers Trust and the London network of Carers Centres. Copies of the Memorandum and Articles of Association are available from Enfield Carers Centre.

Page 2

CARERS DIRECT PAYMENT SCHEME

The Carers Direct Payment Scheme started as a pilot in April 2012. The scheme focusses specifically on Carers with a low income, who don’t have more than 3 hours respite from their caring responsibilities and who live with the person they care for. Enfield Carers Centre doesn’t set the criteria (these are laid down by Enfield Council). The payments are not to buy care services, petrol or shopping, but to support carers in their car-ing role and buy things that can help make life easier or more en-joyable such as the occasional weekend break, a short course leisure activities, or hair & beau-ty treatments. They could also use it to pay for education, voca-tional or re-training courses. Direct Payments won’t affect or stop welfare benefits already being received and can be re-ceived in addition other services

available to carers. All Carers

are entitled to be assessed for

direct payments and if they meet the criteria, will be automatically eligible. During the pilot, well over 100 applications were made for the payment. 71 Carers successfully applied and are now receiving the monthly payment of approx. £144.

However, we’re aware that 35 carers’ applications were unsuc-cessful. In these cases and wherever we can, our Carer Sup-port & Advice Officers do their best to make sure Carers receive a refreshed Carers’ Assessment or are referred to Children & Families Teams (if they’re carers of children under 18) so that they

can access a respite payment by other means available through the council. For carers on low incomes, who don’t have much of a break, the Carers Direct Payment is one way they can now receive practi-cal help to do so.

HOW TO APPLY FOR THE CARERS DIRECT PAYMENT?

1. Call Enfield Carers Centre and make an appointment with one of our Support & Advice Officers—0208 366 3677

CARERS EMERGENCY CARD SERVICE

The Card identifies the bearer as a Carer in the event of an accident. It fits in a pocket, wallet or purse and simply shows a scheme membership no. and emergency contact details. No personal information appears on the card itself and it’s free. How the scheme helps Carers Carers can be offered emergency cover 24 hours a day in the event of an accident or illness while out of their home. This means they can be less anxious about going out and leaving the person they care for at home. It gives freedom from worry. If anything happens to the carer, the cared for will be contacted to check that their support needs are being met. Details of that person are held by Enfield Community Alarm, which offers a 24-hour personal emergency system to vulnerable people. How does it work? If there’s an accident or the Carer suddenly falls ill while away from home, anyone finding the card (e.g. emergency service staff) will be able to phone Community Alarm, who then call one or more of the Carers’ nominated emergency contacts who will put the Carers’ emergency plan into action. During Apr ‘12-Mar 2013, 136 Carers were newly registered for this service, giving them peace of mind when they’re out and about and bringing the total number of carers on the scheme to 648. To register and for more information: Call 0208 366 3677

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CARERS DIRECT PAYMENTS -April 2012-March 2013

NUMBER OFCARERS

Page 3

NEW CARER

REGISTRATIONS

DURING 2012-13

N9

N11

N13

N14

N18

N21

EN1

EN2

EN3

Other

0

2

4

6

8

10

12

14

16

18

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

WHITE BRITISH

ASIAN

BLK/CAR/AFR

GREEK/CYPRIOT

TURKISH/CYPRIOT

UNKNOWN

OTHER

0

5

10

15

20

25

30

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

GENDER MALE

GENDER FEMALE

REFERRAL SOURCE SELF

REFERRAL SOURCESOCIAL SERVICES

REFERRAL SOURCEHEALTH

REFERRAL SOURCE CMHT

REFERRAL SOURCE VOLGROUPS

Over 230 carers joined the Enfield Carers

Register during this period. Census

figures show there are in the region of

31,000 carers in the area, so there’s still

much work to be done to reach out to

those who are caring unsupported.

Local volunteers are a valuable

resource and help keep Enfield Carers

Centre running smoothly. During Carers

Week 2012, which coincided with Vol-

unteers Week, presents and certificates

were presented to them in recognition

of their contribution to the Carers Cen-

tre and as a symbol of our thanks.

Running events such as the carers week party (pic. right) would be more of a

challenge with our volunteers’ help. Pic. Left: Trustee Kailash Ladwa with

Ann Rehan

Page 4

Above: Mayor Kate

Anolue joined the ECC’s

World Mental Health

Day Event at The

Dugdale Centre

organised in partnership

with Enfield Mental

Health Users (EMU),

Enfield Mental Health

Carers (EMHC), mind in

Enfield, Enfield Council

and Barnet, Enfield &

Haringey Mental Health

Trust

Volunteers Neil & Margaret helping out

at information stands

Above: Carers

Week

Information Day

Below: Carers

Forum

Consultation on

Enfield’s Carers

Strategy 2012-

2015

Above: Carers Week 2012 party

Below: Carers Week Day Trip to

Clacton

Carers Week

Young Carers

Theatre Trip

Above: Carers enjoying lunch after a stress management session Right: Volunteer “Garden Gang” - Sue, John and Laine smartening up our flower beds to create a more welcoming entrance to the Carers Centre

Activity Gallery Page 5

ENFIELD CARERS CENTRE FINANCIAL ACCOUNTS

FOR YEAR ENDED 31ST MARCH 2013

Independent examiner’s report to the trustees of Enfield Carers Centre

I report on the accounts of the company for the year ended 31st March 2013, which are set out on

pages 7 to 14.

Respective responsibilities of trustees and examiner

The trustees (who are also the directors of the company for the purposes of company law) are re-sponsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 144(2) of the Charities Act 2011 (the 2011 Act) or under Regulation 10 (1)(a) to (c) of The Charities Accounts (Scotland) Regulations 2006 (the 2006 Accounts Regulations) and that an independent examination is needed. The charity is required by company law to prepare ac-crued accounts and I am qualified to undertake the examination by being a qualified member of the Association of Chartered Certified Accountant.

Having satisfied myself that the charity is not subject to audit under company law and is eligible for independent examination, it is my responsibility to:

examine the accounts under section 145 of the 2011 Act);

to follow the procedures laid down in the general Directions given by the Charity Commission under-

section 145(5)(b) of the 2011 Act; and

to state whether particular matters have come to my attention.

Basis of independent examiner's report

My examination was carried out in accordance with the general Directions given by the Charity Com-mission. An examination includes a review of the accounting records kept by the charity and a com-parison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view' and the report is limited to those matters set out in the statement below.

Independent examiner's statement

In connection with my examination, no matter has come to my attention:

(1) which gives me reasonable cause to believe that in any material respect the requirements

to keep accounting records in accordance with section 386 of the Companies Act 2006 and section

44(1)(a) of the 2005 Act; and

to prepare accounts which accord with the accounting records, comply with the accounting require-

ments of the Companies Act 2006, section 44(1)(b) of the 2005 Act and Regulation 8 of the 2006

Accounts Regulations; and

which are consistent with the methods and principles of the Statement of Recommended Practice:

Accounting and Reporting by Charities

Page 6

ENFIELD CARERS CENTRE

BALANCE SHEET AS AT 31 MARCH 2013 £ £

Notes 2013 2012

Fixed Assets

Tangible assets 20,041 32,227

Current Assets:

Debtors (10) 27,665

Cash at Bank and In Hand 134,630 71,738

Current Liabilities:

Creditors :

Amount falling due within one year:

Accruals (11) 6,603 3,081

Net Assets 148,068 128,548

As Represented By

Unrestricted Fund 106,964 97,120

Restricted Fund (9) 41,104 31,428

Total Funds 148,068 128,548

(The notes form part of this account)

The directors are satisfied that the company is entitled to exemption from the provisions of the Com-panies Act 2006 (the Act) relating to the audit of the financial statements for the year by virtue of section 477, and that no member or members have requested an audit pursuant to section 476 of the Act.

The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of financial statements

Page 7

ENFIELD CARERS CENTRE

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR END 31 MARCH 2013

Notes Unrestricted Restricted Total Total Funds Funds Funds Funds 2013 2012

INCOMING RESOURCES:- £ £ £ £

Incoming resources from generated funds

Voluntary income 1,894 1,894 3,919 Investment income 84 84 50 Letting Income 1,018 1,018 2,456

Incoming resources from charita-

ble activities

Grants to provide charitable (18) 248,943 19,450 268,393 285,566

activities

TOTAL INCOMING RESOURCES 251,939 19,450 271,389 291,991

RESOURCES EXPENDED

Charitable Expenses (14) 162,361 9,775 172,136 161,960 Governance (15) 8,130 8,130 6,972

Management and Other support (16) 71,604 71,604 76,793

TOTAL RESOURCES EXPENDED 242,095 9,775 251,870 245,725

Net Incomings and (outgoings)

resources 9,844 9,675 19,519 46,266

Balances Brought Forward 97,120 31,428 128,548 82,281

Balances Carried Forward 106,964 41,104 148,068 128,548

There were no recognised gains or losses for the above period other than those shown in the state-ment of financial activities for the above financial year. All incoming resources and resources ex-pended are derived from continuing activities. The notes attached form part of these financial statements .

Page 8

ENFIELD CARERS CENTRE NOTES TO THE ACCOUNTS

FOR THE YEAR ENDED 31ST MARCH 2013

1. Accounting basis. The financial statements have been prepared under the historical cost convention, modified to in-clude the revaluation of certain fixed assets, and in accordance with the Financial Reporting Stand-ard for Smaller Entities (effective January 2008). The statements have also been prepared in accordance with the Statement of Recommended Prac-tice (SORP) – Accounting and Reporting by Charities SORP 2005 issued in March 2005

2. Cash Flow Statement The trustees have taken advantage of the exemption in Financial Reporting Standard No 1 (revised) from including a cash flow statement in the financial statements on the grounds that the charity is small.

3. Income Income is recognised in the period to which it relates, unless specified otherwise by the funder. Pro-ject funding is, in general, repayable if not expended within the relevant project. Such income is only recognised to the extent that it ceases to be repayable. The income is accounted for on a receivable basis.

4. Resource Expended Resources expended are included in the Statement of Financial Activities inclusive of VAT which cannot be recovered. Direct charitable expenditure include includes the direct costs of the activities. Where such costs relate to more than one functional cost category, they have been apportioned in line with the direct costs of the relevant service.

5. Taxation Enfield Carers Centre is a registered charity and is not liable for corporation tax on its income under section 505 of the Income and Corporation Taxes Act 1988 to the extent that it is applied to its chari-table activities.

6. Tangible fixed assets Fixed assets are stated at cost less accumulated depreciation. Depreciation is provided to write off the cost, of all fixed assets over their expected useful life as fol-lows:- Fixtures and Fittings - 25% straight line Computer Equipment and Machinery - 25% straight line

7. Staff Costs The total Salary Costs for the year was £129,086 including Tax and National Insurance Contribu-tions. The total numbers of employees were 7 in this year. None of the employees received emoluments in excess of £60,000 in the year or the previous year. Trustees are not remunerated.

Page 9

ENFIELD CARERS CENTRE FOR THE YEAR ENDED 31ST MARCH 2013

Notes to the account (cont.…)

8. Status

Enfield Carers Centre is a registered charity and registered company limited by guarantee.

9. Analysis of Restricted Fund

*LBE: London Borough of Enfield

Purposes of Restricted Funds

LBE- Counselling Project – This fund is used to provide counselling services for carers. Improved Access Psychological Therapies - This fund is used to provide Psychological therapies. LBE-Mayors Fund – Funding for young carers’ project.

10. CREDITORS ( ACCRUALS)

11. DEBTORS

12. OPERATING LEASE COMMITMENT

The following operating lease payments are committed to be paid within one year.

Balance at 1st April

2012

Incoming

resources Outgoing

resources

Balance at

31st March

£ £ £ £ LBE- Counselling Project 13,428 10,000 7,012 16,416 Improved Access Psychological Therapies 9,450 9,450 LBE- Mayors Fund 18,000 0 2,763 15,237

31,428 19,450 9,775 41,103

2013 2012 £ £

Other taxation and social security 3,020 1,231

Independent Examiner Fee 1,850 1,850

Accruals and other creditors 1,733 0

6,603 3,081

2013 2012 £ £

London Borough of Enfield - 27,665

- 27,665

2013 £

Expiring: Within one year - Expiring: Within two to five years 29,000

Page 10

Thanks to our Funders &

Donors:

London Borough of

Enfield

The Challenge Network

Improved Access to

Psychological Therapies

(IAPT) Fund