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Engaging and Retaining LGBTQ Youth through Social Media

Date post: 25-Jan-2015
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Sergio Luna and Nico Storrow from the Vista Community Clinic provide a captivating overview on how to engage LGBTQ youth through social media. Includes LGBTQ appropriate language and culturally competent resources, how to build a thriving LGBTQ audience, and how to engage participants in a way that promotes interactivity. Presented at YTH Live 2014 session "Social Media for Sexual Health Outreach".
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Engaging and Retaining LGBTQ Youth through Social Media Sergio Luna and Nico Storrow From the Vista Community Clinic April 6-8, 2014 San Francisco, CA Annual Conference on Youth + Tech + Health
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Page 1: Engaging and Retaining LGBTQ Youth through Social Media

Engaging and Retaining LGBTQ Youth

through Social Media

Sergio Luna and Nico Storrow

From the Vista Community Clinic

April 6-8, 2014 San Francisco, CA

Annual Conference on Youth + Tech + Health  

Page 2: Engaging and Retaining LGBTQ Youth through Social Media

•  Social Determinants of Health o  Community Networks (Layer 2) o  Living Conditions and Health Care Access (Layer 3) o  Socio-Economics and Environment (Layer 4)

•  Strategic Posting Tools o  Examples

Overview

Page 3: Engaging and Retaining LGBTQ Youth through Social Media

Social Determinants of Health - Layers

Figure  courtesy  of  the  SYPP  Center  at  Children’s  Hospital  of  LA  

Page 4: Engaging and Retaining LGBTQ Youth through Social Media

Ameliorate Effects

• Layer 2 - Community Network o  Building supportive online community o  Connect online network with in person events o  Share stories from blogs/articles to make students feel less

alone o  Workshops with students that help build community and foster

affirming spaces

Page 5: Engaging and Retaining LGBTQ Youth through Social Media

Creating an Affirming Space

AVOID: • Heterosexist assumptions or stereotypes • Calling someone out • Asking someone to speak on behalf of their community • Broad generalizations about individuals or communities, • Delegitimize someone’s experience • Personal questions about someone’s body

DO: • Use Inclusive Language • Respect preferences, ask when unsure • Validate individuals speaking from their experiences • Listen • Be comfortable with the terms • Appeal to a diverse LGBTQ audience • Create posts that are culturally appropriate, and recognize multiple ages, races, abilities etc

Page 6: Engaging and Retaining LGBTQ Youth through Social Media

Local Resources and Events in Community

Page 7: Engaging and Retaining LGBTQ Youth through Social Media

Connecting Social Media to Events

Page 8: Engaging and Retaining LGBTQ Youth through Social Media

Involve Local Youth on Your Page

Page 9: Engaging and Retaining LGBTQ Youth through Social Media

Ameliorate Effects

• Layer 3 -Living Conditions and Health Care Access o  Refer youth to your clinic/CHAT line o  Building off online safe space you’ve created to

direct youth to other LGBTQ sensitive resources

Page 10: Engaging and Retaining LGBTQ Youth through Social Media

Ameliorate Effects

• Layer 4 – Socio-Economic and Environment o  Know your rights o  Up to date information on policies laws affecting

students, bullying etc o  Resources

Page 11: Engaging and Retaining LGBTQ Youth through Social Media

Know Your Rights!

Figure  courtesy  of  ACLU  of  California  

Page 12: Engaging and Retaining LGBTQ Youth through Social Media

Relevant Resources

Page 13: Engaging and Retaining LGBTQ Youth through Social Media

Strategic Posting Tools

• Relevant & up to date • Culturally appropriate • Tailored to the experiences of your audience, ie- bullying, legal rights, health concerns, stigma, discrimination, entertainment •  Funny/Inspiring/Engaging • Collaborate with other organizations • Campaigns

Page 14: Engaging and Retaining LGBTQ Youth through Social Media

Pop Culture

Page 15: Engaging and Retaining LGBTQ Youth through Social Media

Up to Date Information

Page 16: Engaging and Retaining LGBTQ Youth through Social Media

Humor

Page 17: Engaging and Retaining LGBTQ Youth through Social Media

Inspire

Page 18: Engaging and Retaining LGBTQ Youth through Social Media

Sharing From Other Organizations

Page 19: Engaging and Retaining LGBTQ Youth through Social Media

Relatable Campaigns

Page 20: Engaging and Retaining LGBTQ Youth through Social Media

Contact Us:

Sergio Luna

Email: [email protected]

Phone: 760-631-5000 x7188

Program Page: www.facebook.com/ncsdconnect

Nico Storrow

Email: [email protected]

Phone: 760-631-5000 x7163

Program Page: www.facebook.com/CHATncsd


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