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Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Cath Sisson
Public Involvement ManagerBurnley Pendle & Rossendale PCT
Email: [email protected]
Tel: 01282 610253
Strategies / Policies on:
Expenses / Reimbursement / Reward
for volunteers / Lay Reps
Peer Interview Project for Older People
(audit / quality / views on services / needs assistant)
Need:
Offer:
North West Community Involvement Network
Website: www.nhsia.nhs.uk/nwcin
North West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Rob Haley
Locality Development Manager
Salford PCT
Developing locality management structures
Information on the SAPHC2 pilot work:
Organisational development to enable better working practices with communities
Need:
Offer:
North West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Trish Devey
Sure Start Mainstreaming and Innovation Manager
North Manchester PCT
Tel: 0161 205 4796
Ways to “Mainstream” Sure Start ethos – how to address the inequalities we are creating (with Sure Start Programme)
Consultation process around Sure Start
Services for children under 4 and their families – examples include:
- “Draw and Write” with 10/11 year olds on services / Programmes / Building design
- Involving staff in shaping programmes / projects
- engaging parents and carers
Need:
Offer:
North West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Kerry Davis
Locality Development Manager
Salford PCT
Staff involvement and working towards localities and community
Information about the DoH Project SAPHC 2 pilot.
Organisational development of working with communities
Need:
Offer:
North West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Gerry Stone
Development Officer
Salford PCT
I need to understand how all this fits with regeneration
Information on Salford’s Capacity Releasing Strategy
Need:
Offer:
North West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Maureen Dale
Quality Manager
Sunderland Teaching PCT
Email:
Tel: 0191 569 9921
Advice around city wide PCT
PALS
Experience (seven years plus) of variety of methods and mistakes of public involvement
Need:
Offer:
North East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Heather Inglis
Lead for Public Involvement
Sedgefield PCT (County Durham)
Tel: 01388 [email protected]
Patient Experience Groups
Any experience anyone can share about doing them in GP Practices?
Just written a communication strategy involving the Public and Key Stakeholder Groups
Need:
Offer:
North East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Graham Ashworth
Non-Executive Director
Doncaster West PCT
Tel: 01302 796796
What comes in between Diagnosis and Expert Patients?
Good practice in staff care
Need:
Offer:
Yorks & Humber
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Kath Beer
PALS Development Officer
and
Linda Wigley
Head of Primary Care and Public Involvement
Craven, Harrogate & Rural District PCTEmail: [email protected]
Tel: 01423 553513
How are PALS “feeding” in to governance frameworks?
Clinical information / public involvement?
Ideas on PALS in rural areas and links to social care
Need:
Offer:
Yorks & Humber
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Yvonne Thomas
Head of Public Health Partnerships
Heart of Birmingham Teaching PCT
Information about linking the NRF money to the PPI Programme. Copy of the approach and job descriptions
Information about a training programme run by “locals/lay people” for professionals
Need:
Offer:
West Midlands
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Michele McCreadie
Director of Organisational and Clinical Quality
North Eastern Derbyshire PCT
Development of community based resources centres with/without beds
Engaging ethnic minority communities in development of services specific to their needs
Need:
Offer:
East Midlands
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Joy Cummings-Jones
Assistant Dir for Public and Patient Involvement
Nottingham City PCT
Engaging Staff (that are difficult to engage)
Local Involvement in partnership with Local Authority
Need:
Offer:
East Midlands
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Janet Fullforth
Programme Manager
South Gloucestershire PCT
Tel: 0117 330 2431
Ways of getting staff interested and more skilled in public involvement and recognising the culture change in their relationships with the public / patients
Information on what we have done so far on the above
plus Involving Children and Young People Project
Need:
Offer:
South West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Jenny Edwards
PALS Manager
Kennet and North Wiltshire PCT
Examples of PPI Strategy in Community Areas
PALS – strategy operational, etc
Need:
Offer:
South West
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Esther Trenchard-Mabere
Associate Director Health Improvement
Walthamstow, Leyton and Leytonstone PCT
Email: [email protected]
Tel: 020 8926 5123
Ideas / examples of PPI Strategy
Experience / examples from work with HAZ’s (previous jobs), regeneration, health promotion
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Claire Foreman
Public Involvement Manager
Southwark PCT
Tel: 020 7346 6444
Policy / ideas on payments / incentives / motivators for involvement
Draft PI strategy / induction training package
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
John Harms
Associate Director for Public Health
Bexley PCT
Tel: 020 8298 6284
Public and Patient involvement strategy
PALS protocol, model, Job Descriptions, etc
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Marion Gibbon
Public and User Involvement Manager
Lewisham PCT
Involving young people in clinical governance development
Induction training package.
Draft training package for community nurses in PUI
Draft PUI strategy for borough and PCT
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Liz Kyriacou
Deputy Localities Manager
Ealing PCT
?
An insight into Primary Care Access Centre in Southall primarily directed at refugees and asylum seekers
Southall locality and it’s cultures
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Jackie Chin
Director of Public Health
Ealing PCT
Email: [email protected]
Tel: 020 8893 0114
We have developed seven neighbourhoods and need to develop a community involvement infrastructure with other statutory community and voluntary organisations. Advice welcome.
We have a shared patient and public involvement manager between our local acute trust and PCT. Helps with integration an innovation.
PALS service up and running.
Two Healthy Living Centres.
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Jemma Gilbert
Project Manager for Patient & Public InvolvementSutton and Merton PCT (near Wimbledon)
Tel: 020 8251 1129
Exciting / innovative methods for involving staff
Have produced a Community Engagement Strategy focusing on organisational development and culture change. Undertook extensive consultation process to examine motivations and expectations for PPI with the local community
Need:
Offer:
London
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Claire Wise
Patient Advice and Liaison Service Manager (PALS)Reading PCT
Tel: 0118 982 2829
Any tips on how to undertake successful patient surveys
Have been establishing a PALS for six months - so may be able to share some ideas
Need:
Offer:
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Sara Geater
PALS Co-ordinator
Bexhill and Rother PCT and Hastings and St Leonards PCT
Tel: 01424 735629
Different Models for pubic involvement and sharing PALS good practise
Working with councils and other agencies and links with NHS (e-government) - PALS
Need:
Offer:
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Joy Jewitt
Integrated Care Facilitator
East Kent Coastal PCT
Tel: 01304 222330
How do we avoid overkill for our public?
Thirteen and a half years NHS, successful Healthy Living Centre bid and good involvement opportunities with other agencies (statutory and voluntary) and public / communities
Need:
Offer:
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Sue Robertson
Dir of Commissioning and Performance ImprovementNorth Surrey PCT
Other PCT’s who are likely to have to “lead” a public consultation about service change (in our case, acute Trust reconfiguration) – how are you planning to involve the public in the decision, prior to formal consultation?
Can share what we have done so far
Need:
Offer:
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Claire Pond
Public Involvement and Communications Manager
Portsmouth City PCT
Experience of engaging public across partner organisations to ensure joined up working - patients and public – notably hard to reach groups.
1. Experienced 1st wave EPP
2. Established Citizens Panel within PCT (mainly older age group but working hard to expand)
3. PPI Strategy under development
Need:
Offer:
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Joyce Talbot
Mid-Sussex PCT
Email: [email protected]
PCT who has a public involvement with developing services
Some expertise in Intermediate Care and Public Involvement
Need:
Offer:
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Jane ThwaitesAssociate Director of Operations and Nursing / Public and Patient Involvement Lead
Guildford & Waverley PCT
[email protected]@gwpct.nhs.uk
Help with raising health interest and knowledge across differing communities with very different health service provision their communities
Help and advice in setting up Expert Patients Programme – Living Well Course
Need:
Offer:Catherine CobleyNon-Executive Director
and
South East
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Clare Bello
Communications, PR and Public Involvement ManagerBedfordshire Heartlands PCT
Tel: 01525 636831
Any help in terms of developing PCT public involvement strategy
User involvement methods
Need:
Offer:
Eastern
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Ian Brittain
Head of Corporate Affairs
Hertsmere PCT
Office: 01707 622 940
Mobile: 07900 223 157
Good, practical suggestions to make PALS work in primary care
Help with recruiting “real” local people, not community activists! and how to keep them enthused!
Need:
Offer:
Eastern
NatPaCT Area
Engaging Communities – A Learning Network
30th September 2002 at the Royal College of Obstetricians & Gynaecologists
needs
offers
Valerie Moore
Consultant
MAC Associates
Information / ideas of ways around the problems of payment to Forum members
Training as a recruitment tool and as support / reward to participants in PF’s
Need:
Offer: