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Quality engagement has… purpose Quality content Right people Clarity and flexibility Good venue Learning & follow up What to avoid! Little process Too much content, poorly prepared Little learning Missed opportunities KMIS provides Curation and dissemination Documentation, social reporting Flexible facilitation Process design Results in… -Sustained engagement, learning and improvement -Richer, more resilient processes -More energy in the process -Stronger social capital among partners -Better alignment on common objectives -Rich learning that informs all actors -More and different insights -Engaging conversations -Concrete (by)products Targeted products Engaging research – process and facilitation count
