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EnGenius Technologies, Inc. Brands that communicate Installer Workshop Welcome to the Installer...

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EnGenius Technologies, Inc. Brands that communicate www.engeniustech.co Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit, grab it now so you can join in the hands-on training. DuraFo n :Industrial Cordless Phone Systems
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Page 1: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

Installer Workshop

Welcome to the Installer webinar! If you have a DuraFon unit, grab it now so you can join in the hands-on training.

DuraFon :Industrial Cordless Phone Systems

Page 2: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

Longest Range Cordless Phone Systems available for North America12 floors in building penetration250,000 sq. ft. in a warehouse or retail environment3,000 acres on a farm environment

works behind any analog port of a PBX or Key system

Does NOT operate on WLAN, 2.4 GHz or 5 GHz, frequencies in order to reduce potential interference.

Handset that comes with the base unit is pre-registered to that base.

:Longest Range Cordless Phone Systems for North America

DuraFon

Page 3: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

DuraFon 1XOne Line System

DuraFon 4XFour Line System

Single or Multi-line SystemsDuraFon

Page 4: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

Workgroup Configuration

• For workgroups who do not need a dedicated extension

• Examples: Teachers, warehouse, auto repair center, self-storage

• Up to 4 lines / ports shared by 36 users

X 36 X 36

DuraFon 1X: 4 Bases & 36 Handsets DuraFon 4X: 1 Base & 36 Handsets

EnGeniusIndustrial Cordless

Expandable

Page 5: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

Executive Configuration• For executives who do need a dedicated extension• Examples: Principals, sales people, IT staff, managers• Install in 1:1 ratio behind a PBX for unlimited users• Maintain 20’ between bases or antennas to avoid interference

DuraFon 1X: 1 Analog Port + 1 Base Unit + 1 Handset

EP-490: 1 Base with 4 Dedicated Lines + 1 Handset / Line

Base Unit Base Unit

Base Unit

Base Unit

Base Unit

Base Unit

Base Unit

Base Unit

Base Unit

Handset

Handset

Handset

Handset

Handset

Handset

Handset H

andset

Handset

Handset

Handset

Handset

Handset

Handset

Handset

EnGeniusIndustrial CordlessExpandability

Page 6: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

– Power on the base unit

– Power on the handset

– On the base, hold down the “REG” button until Registration Mode is entered

– Line or status LEDs will indicate registration mode has been entered

– On the handset, press “MENU”, “6”, “1”

– Handset will indicate “Registration Complete”

– A handset ID number will be assigned and will appear on the top line of the handset

EnGeniusIndustrial CordlessHandset Registration

(New or re-registering a handset)

Page 7: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

– Power on the base unit

– Use a pen to depress the RESET button

– Line or status LEDs will flash to indicate reset is complete

– All handsets will have to be re-registered to the base after reset

EnGeniusIndustrial CordlessRe-setting a base

Page 8: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

– Each handset that shares a base unit automatically has the ability to call another handset via the two-way radio intercom function

– On the handset, press the “2-Way Intercom” button and enter the two-digit handset ID to be called

– A full-duplex, private, handset-to-handset intercom call will be established when the called handset answers

– Press “END” to end the intercom call

EnGeniusIndustrial CordlessTwo-Way Intercom

Page 9: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

– Each DuraFon 1X handset that shares a base unit automatically has the ability to BROADCAST a message to all other handsets, a group of handsets or a single handset

– On the handset, press the “BROADCAST” button to broadcast a half-duplex message to all handsets

– On the handset, enter the two-digit handset ID or group ID then press the “BROADCAST” button to broadcast a half-duplex message to a single handset or a group of handsets

– Press “END” to end the broadcast call

EnGeniusIndustrial CordlessBroadcast

DuraFon 1X only

Page 10: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

– If utilizing the base unit’s rubber duc antenna, the base unit should be mounted high and above obstacles on a wall or in the false ceiling. This will provide the best coverage.

– If wall mounted, the base unit’s rubber duc antenna may need to be tilted away from the wall by about 45 degrees.

– Plug in the telephone line into the RJ11 port labeled “LINE”

– Plug in the AC transformers connector into the “DC IN” port

EnGeniusIndustrial CordlessInstallation Hints

Page 11: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessSet-up Hints

- For optimum range, use external antenna upside-down from rafters in warehouses and manufacturing plants, or mounted to roof on farms, golf courses, self-storage, and schools. Use lightning protection kit outdoors.

InsideOutside

Page 12: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessSet-up Hints

- To avoid interference, mount terminal antenna (base or external antenna) at least 20’ apart. Each base unit may require an antenna. Many sites should use the 4-port system to cut number of terminal antennas.

20 feet apart

Page 13: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessSet-up Hints

- The system is engineered for use on standard analog CO lines, but works behind analog ports of most PBX systems or using a digital adapter on select PBX to share digital ports. Approximately 80% of installations are behind PBX or Key systems.

PBXPBX COor

Page 14: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessSet-up Hints

- The antenna splitter can allow you to have coverage indoors and outdoors or on both sides of a firewall.

Page 15: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessAdministrator

- Certain handsets are administrator handsets and have access to admin functions

-You can also use the ADMIN -> SYSTEM menu to determine the new handset ID of the next registered handset or remove a lost or broken handset from registration

-On the DuraFon 1X the administrator handsets are 11 & 12

-On the EP-490 the administrator handsets are 10 & 11

Page 16: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessCommon Set-up

On the administrator handset, press the MENU soft key

Press “9” for ADMIN menu

Press “1” for AUTO ATTENDANT

Press “4” for AA ON/OFF

Scroll to select the Line that you want to dedicate (1-4)

Select “OFF” for the AA

Select “YES” to dedicate line

Enter the handset ID or group number that you want to dedicate the line

Line DedicationEP-490 only

Page 17: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessCommon Set-up

On the administrator handset, press the MENU soft key

Press “9” for ADMIN

From this menu you can record your Outgoing Greeting Message, set the number of rings and turn AA on or off by line

The AA is designed for use in applications that do not have a PBX. For applications behind the PBX, turn the AA off on all lines (default setting)

Auto Attendant (AA)EP-490 only

Page 18: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessCommon Set-up

On an individual handset, press the MENU soft key

Press “5” for SETTINGS

Press “2” for GROUP SELECT

Press ADD and enter the group number that you wish to join (i.e. 1 for sales, 2 for customer service)

A handset can join up to 7 groups

Joining a Group

Page 19: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessExternal Antenna

- The connectors on the base unit, external antenna, lightning protection kit and antenna splitter are reverse-thread (left handed)

- Install the external antenna 10 feet from obstacles either on a roof or from the rafters of a warehouse

- Maintain 20 feet between external antennas (or base units if no antenna is used) to avoid interference. In applications with many users requiring many bases, use the EP-490

- Excess coaxial cable should uncoiled and placed in large 6 to 8 foot loops to avoid creating a disruptive electromagnetic field.

- If mounted outdoors a rain water loop should be made in the coax to prevent water from following the cable to the base unit

Page 20: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessLPK

-Use the lightning protection kit to redirect static discharges to ground

- Includes 15 feet (5 meters) of coaxial cable

- Replace the gas fuse in the LPK every year

Gas fuse chamber

To base unit

To external antenna

To ground

Lightning Protection Kit (LPK)

Page 21: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

- Splits base signal equally to two different antennas

- Reverse thread TNC connectors

- 3 feet (1 meter) of low-loss cable

EnGeniusIndustrial CordlessAntenna Splitter

To base unit

To antenna

To antenna

Page 22: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

- Mountable outdoors

- Integrates with EnGenius Industrial Cordless Phone Systems

- Full-duplex communication

- One- buttom activation

EnGeniusIndustrial CordlessEnQue CBX

Wireless Handset Call Box (CBX)

Page 23: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessEnQue CBX

Installing the CBX

Page 24: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessEnQue CBX

Installing the CBX

RJ11 to EnGenius Line IN

Page 25: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessEnQue CBX

Installing the CBX

Adjust the microphone and speaker to the environment

Page 26: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessEnQue CBX

Installing the CBX

Standard settings:Switch 1 OFFSwitch 2 OFFSwitch 3 ONSwitch 4 OFF

These setting will result in a standard ring pattern, 10 ring outputs and handsfree operation

Page 27: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessAccessories

Spare Battery DuraPouch

Belt ClipLightning Protection

Wireless HandsetCall Box

Rugged CaseDigitalAdapter

ExternalAntenna

HandsetCase

AntennaSplitter

Page 28: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessAuthorized Installer

-The EnGenius Authorized Installer program is a skill-based program to ensure that our mutual customers receive expert installation and service.

- Equipment purchased from unauthorized resellers does NOT have a factory warranty and requires a $199 service fee for repair.

- If you have any question about the Authorized Installer Program requirements please contact us at 888-735-7888.

Page 29: EnGenius Technologies, Inc. Brands that communicate  Installer Workshop Welcome to the Installer webinar! If you have a DuraFon unit,

EnGenius Technologies, Inc.Brands that communicate

www.engeniustech.com

EnGeniusIndustrial CordlessThank you

www.engeniustech.com

[email protected]

888-735-7888714-432-8668 local 714-432-8667 fax


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