Engineering Management-Final Report

7/29/2019 Engineering Management-Final Report

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Clenth

F

lorentino

2012

Engineerin

gManage

ment

An Interview with the Managing Director/COO of SC

Global Coco Products Inc. , Mr. Emmanuel Licup, was conducted

last October 5, 2012, Friday; regarding the companys

management.

Visayas State University

Visca, Baybay City, Leyte


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Management training plays a key role

in the success of a business. It helps

employees understand the importance of their

role in the business, introduces important

skills that improve their efficiency, and

motivates them to play a big role in the long-

term success of the business.

Benefits of Management Training

A well thought-out, comprehensive management guidance program can be a great tool to

professionalize family business management. It clearly defines the role of various employees

from entry-level workers to managers in the business and makes them understand the

importance of the same. It also discovers the managerial and leadership skills hidden in people.

A good business management training program encourages people to think big. It

encourages employees, particularly those who are young and dynamic, to come up with new

ideas and perspectives that might be of great value to the business. It helps them understand the

core values of the business, gives them a good idea of the direction in which the business is

going, and prepares them to play a bigger role in making the business more profitable.

In partial fulfillment of the course Engineering Management, the proponent conducted an

interview with the Managing Director/COO of SC Global Coco Products, Inc. last October 5,

2012.


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The Interview was planned ahead of time with the following procedures:

1. Selection of Company to be interviewed

Technical Supervisor of SPMI (Special Pulp Manufacturing, Inc.) ----- Failure

2. Drafting of Questionnaire: ( See Appendix 1)3. Drafting of Letter: (See Appendix 2)

Signed by the Instructor and the Department Head

4. Confirmation of the Appointment-------------------------------------------------Failure

(Since the Technical Manager of SPMI, Engr. Jay Jo, has filed a sick leave for a

week)

5. Alternative Companies to be Interviewed: ( Ambush Interview)

HR Manager of (Special Pulp Manufacturing, Inc.) ----------------------Failure

Manager of Visayan Oil Mill, Inc--------------------------------------------Failure

Managing Director Of SC Global Coco Products, Inc--------------------Success

6. Interview proper

Wearing of proper attire was observed.


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1

Selection of Company to beinterviewed

2 Drafting of Questionnaire

3 Sending of Letter

4 Confirmation if the Letter is received

5 Scheduling

6

Interview Proper


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Introduction:

SC Global Coco Products, Inc. was established in 2006 - a product of more than 2

decades' experience in the Philippine coconut and petroleum industries in such companies as KC

Copra Trading , Worldwide Coco Products, Inc., Universal Star Petroleum Corporation and New

Millennium Petroleum Corporation. Equipped with much knowledge, its founders are giving

way to a company that will develop the resources available in our lush archipelago of roughly

7,100 islands and turn them into products that are beneficial to the great majority while keeping

nature intact.

The Philippines is one of the world's leading coconut-producing countries. No other

country is more poised for coconut production than ours. Many regions in the Philippines have

abundant coconut trees, providing our people with healthy food and drinks. Although Filipinos

have always cherished this green fruit because of its many alternative uses, only in recent years

have the coconut been elevated to a higher standing because of its health benefits that encompass

many other fruits'.

SC Global Coco Products, Inc. is based in Caridad, Baybay, Leyte, Philippines, where

one of the country's largest coconut populations are located. It is here, alongside our properly-

trained and educated coconut farmers, where we source the best coconuts in the country for

organic products of the highest quality. In this town situated within the Visayan group of

islands, coconut trees are so abundant they grow from the lowest to the highest points of

mountains. In this land, SC Global is perpetuating ecological balance while achieving corporate

targets and fulfilling socio-cultural obligations.


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As Chief Operating Officer of SC Global Coco Products, Inc. is a person that is

accountable for the development of strategic marketing and sales plans to boost profits and

efficiency. The person is in charge of coordinating the efforts of various departments, such as

legal, finance, marketing and

sales, to meet company goals.

As Chief Operating

Officer, Emmanuel S. Licup

has witnessed how his

organization has changed its

face and slowly accommodated

itself to the needs of a more

racially and ethnically diverse

population.

EMMANUEL S. LICUP

MANAGING DIRECTOR/ COO

SC Global Coco Products, Inc.


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COMPANY PROFILE

MISSION AND VISION

The companys mission is to create a Filipino-owned company that produces only

premier organic products of global excellence while nurturing reciprocal relationships with

their clients and therefore, their customers. They strive to solidify our company's position in the

market by effectively chartering strategic steps that ensure the growth of our company in all

aspects. They exert effort in continuously developing their people so they may realize their full

potential and cultivate their organization as one.

They envision SC Global Corporation as a leader in manufacturing organic export-

quality products, confident to stand by each part and parcel that comes out of our production. It

is a corporation that moves forward with continuous improvement, relying on its people and its

learning from the past to shape its bright future as a pioneer in the industry.

From the beginning, SC Global Coco Products, Inc. has been adamant in making sure

that while our company grows, so should our farmers and employees. They contract banana and

coconuts from independent farmers certified under our organic program. They provide training

for their farmers on a regular basis, making sure that they are up-to-date and informed of new

organic procedures. Their products have not come in contact with fertilizers or pesticides and

follow global organic standards. Their coconut farms and banana plantations adhere strictly to


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organic practices.

They strive to improve the farming landscape in our province of Leyte. They believe in

empowering independent farmers and giving them a financial boost while encouraging them to

plant and sustain the growth of only quality coconuts and bananas. They believe that

sustainability is the future.

For the past years, they have been doing business with numerous like-minded companies

from different countries. As they extend our organic practices from their farms to homes around

the globe, they stay committed to the same ideals. This is why they look forward to working

with companies that are one step ahead with visions that surpass profitability and at the same

time, look towards the growth and good of every individual.

Speaking of the future, they promote kindness to the environment and leave as little a

footprint as possible on the environment. They do this by using available resources in our area

wisely and as much as we can while limiting wastage. In this way, we pass on more to the

generations that come after.

Companys Strategies

SC Global Coco Products, Inc. employs a computerized system of tracing theircoconuts to every certified organic coconut farm.

In addition to this, every product is inspected in their Quality Assurance Departmentand is assigned a lot number.

They conduct regular training to keep our farmers informed about the organic system.


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Their employees attend regular training and seminars on food safety and organicpractices.

Their marketing department is always ready to listen to your queries and suggestions. SC Global Coco Products, Inc. is certified safe and organic by external certifying

bodies (Ecocert and SGS) to guarantee their pledge to you.

They can help you expand customers market because we are both Kosher and Halalcertified.

Have the company already achieved its goals?

According to Mr. Licup, For the past 6 years of operation, the company has already

earned more than enough to cover for the investment they have recently made and in fact the

company is already expanding and building a new facility which is the coconut water factory.

How is Mr S. Emmanuel S. Licup as a manager?

How did keep the long-term goal of the company?

We keep the company's long-term goals by treating this goal as our main direction and

all their efforts are geared towards moving the company towards that direction .E. Licup

Does he trust others to do what is needed to do the overall goals?


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The company works as a team. It is always better to work as a team; delegate functions

and duties and be very clear with the line of authority so that accountability can be established

in the course of our day to day activities.--E. Licup

Does he enjoy experimenting or innovating even if failure is possible?

"Yes! Everybody in the company has the freedom to fail because it's only through that

way that we learn to achieve our goals"--E. Licup

Does he like to have a number of options to choose from before making any decision?

As always, as a protocol. It would always be better to have alternative options to choice

from when it comes to decision-making-- E. Licup

How does he keep everyone on track?

By monitoring their performances closely and provide regular feedbacks. He gets shift

production reports, which come thrice a day. At the start of each day, he evaluates the

performance of each shift and the quality of the product they produce.And anytime within the

day should I have questions and clarifications to make or should I want modifications in the

production run, immediately I amable to communicate to those who are responsibleE. Licup

Does he make his values, beliefs and leadership philosophy clear to all?

Yes, it helps a lot It is very difficult to move into one direction when your team doesn't

believe or follow the beliefs and traditions that you want them to go through in the same manner

as the management would want them to be"

Does fit people to jobs or jobs to people in order to get work done efficiently?


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Both, there are certain type of jobs where the available skills are not within your facility

that is why multi-tasking will come in and you just have to look for those people who are willing

to learn. That is when we fit people to jobs

Fitting people to Jobs: Routine and repetitive tasks make worker suffer fromchronic dissatisfaction. To avoid this, the following remedies may be adopted;

Realistic job previews

Job rotation

Limited exposure

Fitting jobs to people. Instead of changing the person, management may considerchanging the job. This may be achieve with job enlargement and job enhancement

How do you keep your subordinates motivated?

Always, in regular meetings, I always see to it that those people who performed well are

given recognition and appreciation, Those people who need to catch up with the rest, their

attention is called and is encouraged to do so.E.Licup

Companys design control program

The Company already incorporates and utilizes the latest technology; PLC's in all

system, sensors, automated alarms. Despite the advent and availability of better technology

regular monitoring is still implemented.


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In the company, where do the following reports?

QA/QC Manager------------- Managing Director

Chief Inspector---------------Managing Director

The Quality personnel have the authority to stop production if the quality requirements

are not met.

Steps taken to review and evaluate customers requirements prior to

accepting the order

Request the buyer to provide the company with the product specifications theywant to buy from the company

Compare the buyer's specification with the product specification that the companyhave for their product.

If in case the costumer's specification is beyond and way below the range of thecompany's product specs.. the company now come in terms with the buyer of

what level are they going to meet. otherwise, no problem.

Quality records/ documents controlled in the company:

1. Quality Assurance Product Monitoring Reports -- covers the entire operation per shift


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2. Shipping, Loading, and Refilling Quality Assurance Report

3. Quality Assurance Certificates--indicates the type of quality in relation to the

parameters required by the buyer

Normally, Quality Assurance Reports are kept by the company within the period of 5

years that is twice more than the shelf-life of the company's product.

Company's Criteria in selecting Suppliers and Sub-contractors:

The company refers to the Supplier Accreditation and Verification Program which

outlines what requirements suppliers need to provide for Supplier and Sub-contarctors to be

accredited with the company

Procurement quality control activities to ensure that your ordered items

conform to specified requirements

Each item that the company want to purchase whether these are packaging materials,

raw materials, or supplies to the operation would each have a specification. The Purchase Order

indicates the specification of each item; any delivery not conforming to this specification shall be

rejected. During Deliveries the company have an incoming material inspection to be conducted

before the delivery will be received. These are properly documented for purposes of traceability

and lot control. The purchasing &delivery activity is part of the company's prerequisite program

for a good manufacturing practice. That is why, when you deliver to SC Global that you


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complied to the specification of purchase order issued to you otherwise, the delivery would be

rejected.

Mr. Licups Words for students!

"Do not simply go to school because you want to have a degree, Go to School to LEARN

,learn as much as you can and be open to new technologies"


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Lessons Learned:

There are important lessons that the proponent learned along the conduct of the project.

1. Technical aspects of creating Business letter2. Formulating own Questionnaire3. Dealing and talking to people of higher position4. Value Time5. Being Humble6. Patience and Perseverance


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Conclusion:

My conversation with Managing Director/COO of SC Global Coco Products, Inc.,

Emmanuel S. Licup, has showed that the SC Global is rather successful in meeting the major

goals of the company.

Reference:

www.scglobal.com


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APPENDIX A


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Questionnaire:

1.What is the Mission-Vision statement of thecompany?

2.What are the primary goals/objectives of thecompany?

Can you say that the company has already achieved

its goals?

How do you manage to keep these long-term goals?

Do you trust others to do what is needed to do the

overall goals?

3. Do you as a manager; enjoy experimenting/innovating even if failure is possible?

4.Do you like to have a number of options to choosefrom before making any decision?

5.How do you keep everyone on track?Do you monitor performances closely and provide

regular feedbacks?

6.Does the company have some old and outdated ways ofdoing things?

Are you open to challenging these? If so, how?


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7.Do you make your values, beliefs and leadershipphilosophy clear to all? Does it help? How?

8.In order to get work done efficiently. Do fitpeople to jobs or jobs to people.

9.How do you keep your subordinates motivated?

10. Can you describe your design control program.

11. In terms of quality system; are the QA/QCpersonnel independent of other activities such as

design, production, etc.?

To whom do the following report to:

QA Manager QC Manager Chief Inspector

Do the Quality personnel have the authority to stop

production if the quality requirements are not met?

12. What are the steps taken to review and evaluatecustomers requirements prior to accepting the

order ?


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13. What are the quality records/documents that arecontrolled in your company. What is the retention

period ?

14. What are your criteria in selecting suppliersand sub-contractors?

Describe your procurement quality control activities

to ensure that your ordered items conform to

specified requirements.

15. What advice can you give us as a student inmanaging our studies well and as well as in

becoming future manager?


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Visayas State University

Visca, Baybay City, Leyte 6521-A

Engr. Jay Jo

Technical Supervisor

SPMI, Special Pulp Manufacturing Inc.

Brgy. Hilapnitan, Baybay City, Leyte 6521

October 9, 2012

Engr. Jay Jo, Supervisor:

We, Clenth Florentino and Rhea Vilbar are both fourth year Civil Engineering students. In partial

fulfillment of our course in Engineering Management, our partnership was assigned to interview a staff or

personnel in the management department in your company, Special Pulp Manufacturing Inc. (SPMI)related to management.

In connection to this, we would like to perhaps take some of your time either on Wednesday or Thursday,

October 10 and11 at your convenience to interview you on the matter. However, on such cases that our

set date do not coincide with your schedule, please inform us at your earliest convenience, through the

mobile numbers and e-mail printed below.

Sincerely,

Clenth Florentino

Phone: 091226777013

E-mail: [email protected]

Rhea Vilbar

Phone: 09077824865

E-mail: [email protected]

Noted by:

Engr. Ryan A. Padernilla

Instructor 1

Engr. Epifania G. Loreto

Head, Department of Civil Engineering


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