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February 16, 2016 1 Engineers India Limited Skill Building & Talent management in the Petro-Coal Sector World Petrocoal Congress February 15-17, 2016, New Delhi Veena Swarup, Director – HR Engineers India Ltd.
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Page 1: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 1

Engineers India Limited

Skill Building & Talent management in the Petro-Coal Sector

World Petrocoal Congress

February 15-17, 2016, New Delhi

Veena Swarup, Director – HR

Engineers India Ltd.

Page 2: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 2

“Your workforce is your most valuable asset. The

knowledge and skills they have represent the fuel that

drives the engine of business - and you can leverage

that knowledge.” (Harvey Mackay – motivational author & speaker)

Page 3: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 3

Hydrocarbon Industry Today

Factors Transforming & Reshaping the Oil & Gas Industry

Changing Geopolitical Relationships

Emergence of New Competitors

Changes in Supply & Demand Dynamics

Social & Environmental Pressure

Demographic Shifts

Page 4: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 4

Growth in the demand for energy-INEVITABLE

The world’s population grows by a quarter of a million people every 24 hours.

By 2030, it is expected that 8 billion people will occupy this planet, up from 6.5 billion today

95% of the growth will occur in the developing world

Secure, affordable, accessible, and abundant supplies of energy are absolutely essential

Developing countries, with their growing economies and populations, will drive increased energy demand

The world today consumes about 230 million BOE/D

Oil and gas supplies about 60% of the total demand, coal another 20%, and the remaining 20% from nuclear, hydro, wind, and solar.

Page 5: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 5

By 2020, worldwide energy demand is expected to increase by about 55 million BOE/D, or 24%, from 230 to 285 million BOE/D, with about 80% of this growth in developing countries.

Oil and gas will continue to supply about 60% of world energy demand by 2020

An incremental 30+ million BOE/D of oil and gas production is required.

Excluding the new production that will be needed to offset the natural base decline.

15 years is a relatively short period given the long lead times for large projects in our business

Time is running out!

Source: Talent & Technology, Published in Society of Petroleum Engineers

Future Demands

Page 6: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 6

Forces contributing to the war for talent:

Rapid industry growth.

Highly specialized and experienced jobs

An aging workforce

Constraints on supply- an acute global shortage

petrochemical professionals and petroleum engineers is

projected

Rising technical complexity.

Talent Shortage

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February 16, 2016 7

Survey by US-based consultancy Manpower Group of more

than 37,000 employers in 42 countries and territories

India : Talent Shortage Survey

1 Greatest talent shortage Japan-81%

Peru-67%

India-64%

2 Difficulty in finding candidates with the right skills to fill

open positions

36%

3 Employers impacted by talent shortages to meet client

needs

50%

Employers affected by shortages in their

competitiveness/productivity.

40%

Employers exploring new talent sources 25%

Page 8: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 8

Talent Shortage

Source: Manpower Group-2015 Talent Shortage Survey

Page 9: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 9

The top 10 jobs in the Asia Pacific facing the heat:

Engineers

Sales Representatives

Skilled Trades

Accounting & Finance Staff

Sales Managers

Technicians

IT Staff

Management Executive

Researchers (R&D)

Production Operators/Machine

Operators

Talent Shortage

Source: Manpower Group-2015 Talent Shortage Survey

Page 10: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 10

The high growth scenario of Oil & Gas Industry does

not have place for a low-skill, low-productivity strategy

Empowers people to develop their full capacities

Seize employment and social opportunities

Raises productivity, both of workers and of enterprises

Contributes to boosting future innovation and

development

Skill Building: Value it creates

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February 16, 2016 11

Encourages both domestic and foreign investment

Promotes job growth, lowering unemployment and

underemployment

Leads to higher wages

When broadly accessible, expands labour market

opportunities and reduces social inequalities

Skill Building: Value it creates

Page 12: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 12

Absence of Learning Culture

Lack of Ownership &Accountability

Absence of Standardization

Absence of Impact Assessment

Shortage Of Quality Trainers

Lack Of Training Objectives

Challenges for Skill Building

Page 13: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 13

Creating Learning Organizations

Making All Stake Holders Accountable

Making Training Learner Centric

Using Technology For Flexibility

Measuring Impact Of Training

Standardizing Training for Outcomes

Deploying Trained And Certified Trainers

Using Internal Trainers

Strategies for Skill Building

Page 14: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 14

Fundamental skills: basic abilities required to perform

the specific job.

Technical skills: college/professional education; domain

knowledge and practical application

Communication skills: effective communication plays an

important role for people to work together

Life skills: relevant to personal as well as social lives of

people.

Social skills: ability to lead and work in teams

Skills Needed

Page 15: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 15

National Skill Development Council(NSDC) set up under

Ministry of Finance under Public-Private Partnership(PPP)

with Government holding of 49%

NSDC provides end-to-end solution in design, structuring

and implementation

Creation of National Skill Development Council

Advocacy and Partnerships

• Workshops

• Events

• Media

• Advertisements

• In-person Discussions

• Project conceptualization

Project Selection

• Locations

• Target Segments

• Sectors/Trades

• Fund Requirement

• MOU Signing

Project Management

• Baseline Survey

• Selection of Training Partners

• Service Level Agreements

• Monitoring & Reporting

• Fund Disbursement

• Impact Assessment

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February 16, 2016 16

NSDC has further set up several Sector Skill Councils to

cater for skill needs in specific areas

Enable Alignment of training with employers

Consist of representatives from Industry, Government and

Academia

Sector Skill Councils

TRAINING NEED ANALYSIS

TRAINING NEED ANALYSIS

CURRICULUM DEVELOPMENT CURRICULUM

DEVELOPMENT ROLLOUT OF

TRAINING ROLLOUT OF

TRAINING ASSESSMENT AND

CERTIFICATION ASSESSMENT AND

CERTIFICATION

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February 16, 2016 17

Set up under MOPNG

Vision to Make India energy independent by 2030

Promoted by Oil Industry Development Board

(OIDB) & PETROFED & supported by Director (HR)

of Oil & Gas Companies

PETROFED -lead agency managing the project for

HSSC

Hydrocarbon Sector Skills (HSSC)

Page 18: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 18

Objectives

Identification of challenges and opportunities within

various business segments in Hydrocarbons sector

Identification of skill gaps for training

Preparation of different training models to suit the

industry needs

Preparing the roadmap and execution of the same for

achieving the overall objectives of HSSC

Hydrocarbon Sector Skills (HSSC)

Page 19: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 19

Skill Development Institute, Bhubaneshwar

Established under the prime ministers SKILL INDIA initiative

by Odisha Skill Development Institute (SDI) as a society

during October 2015.

IOCL is the anchor investor

Supported by other Oil PSUs – ONGC, GAIL, BPCL, HPCL,

EIL, Balmer & Lawrie, OIL

Page 20: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 20

Objectives

Provide vocational training to enhance employability in the Oil & Gas

Industry/other industries

Formulate a detailed skill development plan for the identified job roles

Provide vocational training and certification courses

Plan and execute “Training of Trainers”

Develop Data Management System to monitor the Training Providers

Identify, cooperate and advise Government, Govt. agencies,

universities and other institutions like ITIs, training institutes, industry

employers etc. on related matters.

Skill Development Institute, Bhubaneshwar

Page 21: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 21

EIL: Addressing the Challenge

Talent

Management

Connect

Engage

Develop

Retain

Page 22: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 22

Diverse Recruitment Model

Entry Level Induction

Lateral Hiring

Taking on board consultants – specialist after superannuation

Manpower Outsourcing

Structured Induction Programme

Mentoring & Coaching

CONNECT

Page 23: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 23

Ensuring Right Fit

Identification of Roles & Baseline Responsibilities

Identification of Competencies

Behavioural/Managerial

Technical/Domain

ENGAGE

Page 24: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 24

EIL’s Competency Mapping Journey

EIL strategy and context

International best practices

Revalidation of Existing Competencies (Behavioural)

Customized and deployed tools for Assessment

centre

Conducted Assessment

centre

Individual profile and future potential

Leadership Development

Leadership Development

EIL Competency Model

Integration with PMS Integration with PMS

Training Interventions Training Interventions

Page 25: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 25

Mapping Technical Competency

Mapping of Technical Competencies

Role specific

Business Specific

Aligned with Diversification Agenda

Page 26: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 26

Developing Core Competencies

Structured Training

On-the-job learning

Developing Managerial Competencies

Well-defined learning interventions: Access; Climb, Build & Lead

Management Development Programmes

Advance Management Programmes

Developing Leadership Competencies

Business Leaders

Functional Leaders

Young Leaders

DEVELOP

Page 27: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 27

Assessment & Development

Centres

Assessing present proficiency levels of role holders’

vis-à-vis the required levels

Facilitates Succession Planning,

developing potentials and

fueling the Leadership

pipeline

Chalking out Career path

Individual Action Plans for self-

learning, on-the-job activity, training and capability building

assignments.

Page 28: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 28

4

2

Building Behavioral/ Managerial Competencies

‘Lead’ (Level 19-20) •60% Managerial/Behavioural Skills •30% Self learning •10% expert technical skills

‘Build’ (Level 16-18)

• 55% Managerial/ Behavioural Skills

•25% Self Learning

•20% Customized/Specialized Technical Training

Climb’ ( Level 13-15)

•40% Managerial/ Behavioural Skills

•30-40% Technical/ Functional Skills

•10% Self Learning

•10% exposure to variety of projects/assignment

‘Access’(Level 12 & New Joinee in level 13)

20% Managerial/ Behavioural Skills 60% Technical/ Functional Skills 20% Self-learning

Training interventions are

aligned with the role and

competence needed at

various stages of the career

Training interventions are

aligned with the role and

competence needed at

various stages of the career

Page 29: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 29

Building Leadership Competencies :

Aarohan

Self- Reflecting –

PLP, 360 Feedback

Assessments

Self- Reflecting –

PLP, 360 Feedback

Assessments

Cascading

Learnings

Cascading

Learnings

Building Individual

Leadership

Development Plans

(ILDPs)

Building Individual

Leadership

Development Plans

(ILDPs)

Receiving

Coaching

Receiving

Coaching

Measurement &

Tracking

Measurement &

Tracking

Developme

ntal

Experience

Through:

Implementing

Action Learning

Projects (ALPs)

Implementing

Action Learning

Projects (ALPs)

Overview of program

methodology

Learning through

Workshops &

Lectures

Learning through

Workshops &

Lectures

Board

Business

Leaders

Functional Leaders

Project Managers/ Divisional

Heads/ Department Heads

Young Leaders

Section Heads/ Group Leaders

Entry Level ( Dy Manager/ Sr Er/ Er)

Leadership Talent

Page 30: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 30

Deploying various Diagnostic Tools to understand people’s expectations

Employee Engagement Surveys

Accenture’s Desired Culture Analysis

HR Diagnostic

Exit Interviews data

Customer Perception Surveys

Aligning Policies and Processes with people’s aspirations

Rewards & Recognition Scheme

Employee Welfare Measures

Work-life Balance

Retain

Page 31: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 31

EIL extends support towards employment oriented skill

development training of youth in:

Welding Technology

Graphic Designing

IT/ITES

Hospitality & Retail Supervisory

Garments sector

Safety Inspector

Bar Benders

Shuttering Carpenter

EIL : Skill Building through CSR Initiatives

Page 32: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 32

Land Surveyor

Embroidery

Agarbatti Making

Skill development and employment oriented training for Persons with

Disabilities (PwDs), SC/ST/OBC, Women and Economically Weaker

Section.

More than 1100 Candidates have successfully completed the skill

development training programme

Traning of more than 7500 candidates is under process as part of ongoing

Skill Development Projects

EIL : Skill Building through CSR Initiatives

Page 33: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 33

"I believe the real difference between success and

failure in a corporation can be very often traced to

the question of how well the organization brings out

the great energies and talents of its people."

Thomas J. Watson, Jr., 1963

Page 34: Engineers India Limited - worldpetrocoal.inworldpetrocoal.in/download/6th-WPCC-2016-PPT/Day2/S-IV/Veena... · 2 Difficulty in finding candidates with the right skills to fill ...

February 16, 2016 34

Thank you!


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