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Everyday English Conversations ndash

For Food amp Drink Staff

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Click on any of the icons through out this presentation to listen to it You may click as many times as you like

The dialogues are all one conversation and are not broken into sentences for listening

Listen to each saying and or sentence and then repeat each of them You may want to do this several times so you get the right pronunciation

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English for Food and Drink Staff

Are you a chef bartender or waiterwaitress working in a tourist spot Maybe youre a student who wants to work part-time in a restaurant while you go to school abroad Whatever the case may be you will come across many English customers and staff members in the food and beverage industry These slides are designed to help people who are employed or looking for work in many different areas of the hospitality industry including in the kitchen on the floor or behind the bar You will learn helpful English vocabulary expressions and dialogues that will allow your guests to enjoy their dining experience and help you to communicate with your fellow staff members Studying and practicing Food and Beverage English and gaining a better understanding of the industry may even help you find a job Do the exercises and take the quizzes to test your knowledge and understanding

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Vocabulary

Phrases

Serving a Table

Understanding your Guests

The Menu

Behind the Bar

The Back of the house

Dialogues

Food and Drink Vocabulary Quiz

Food and Drink Vocabulary

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

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appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

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black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

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burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

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cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

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couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

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defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

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doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

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fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

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homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

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melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

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over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

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punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

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rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

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shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

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stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

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toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

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Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

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9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

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42520533

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4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

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Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

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By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

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What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

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12028792

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Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

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10515345

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Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

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36347468

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23848972

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499973

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7665591

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32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

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Blues

93414345

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Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

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Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

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62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

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36651413

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23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

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29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

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Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

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Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

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Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

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Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

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Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

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finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

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marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

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Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

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Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

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pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

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Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

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Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

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Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

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Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

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Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

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1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

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Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

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Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

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Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

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Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

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Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

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At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

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At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

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Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

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Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

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At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

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A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

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Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

AmerEnglishLive Free Speak Free

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Click on any of the icons through out this presentation to listen to it You may click as many times as you like

The dialogues are all one conversation and are not broken into sentences for listening

Listen to each saying and or sentence and then repeat each of them You may want to do this several times so you get the right pronunciation

Continue

>

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English for Food and Drink Staff

Are you a chef bartender or waiterwaitress working in a tourist spot Maybe youre a student who wants to work part-time in a restaurant while you go to school abroad Whatever the case may be you will come across many English customers and staff members in the food and beverage industry These slides are designed to help people who are employed or looking for work in many different areas of the hospitality industry including in the kitchen on the floor or behind the bar You will learn helpful English vocabulary expressions and dialogues that will allow your guests to enjoy their dining experience and help you to communicate with your fellow staff members Studying and practicing Food and Beverage English and gaining a better understanding of the industry may even help you find a job Do the exercises and take the quizzes to test your knowledge and understanding

>

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Vocabulary

Phrases

Serving a Table

Understanding your Guests

The Menu

Behind the Bar

The Back of the house

Dialogues

Food and Drink Vocabulary Quiz

Food and Drink Vocabulary

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

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appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

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black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

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burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

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couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

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defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

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doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

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>

Blues

1123265

>

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13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

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Blues

11573875

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

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Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

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>

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>

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10528977

>

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10971426

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08719182

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

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Blues

16831288

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30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

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19410605

>

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

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Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

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Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

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Blues

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At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

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At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

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Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

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Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

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At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

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A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

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Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Click on any of the icons through out this presentation to listen to it You may click as many times as you like

The dialogues are all one conversation and are not broken into sentences for listening

Listen to each saying and or sentence and then repeat each of them You may want to do this several times so you get the right pronunciation

Continue

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English for Food and Drink Staff

Are you a chef bartender or waiterwaitress working in a tourist spot Maybe youre a student who wants to work part-time in a restaurant while you go to school abroad Whatever the case may be you will come across many English customers and staff members in the food and beverage industry These slides are designed to help people who are employed or looking for work in many different areas of the hospitality industry including in the kitchen on the floor or behind the bar You will learn helpful English vocabulary expressions and dialogues that will allow your guests to enjoy their dining experience and help you to communicate with your fellow staff members Studying and practicing Food and Beverage English and gaining a better understanding of the industry may even help you find a job Do the exercises and take the quizzes to test your knowledge and understanding

>

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Vocabulary

Phrases

Serving a Table

Understanding your Guests

The Menu

Behind the Bar

The Back of the house

Dialogues

Food and Drink Vocabulary Quiz

Food and Drink Vocabulary

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

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appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

>

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black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

>

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burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

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cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

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couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

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defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

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doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

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fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

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homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

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melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

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over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

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punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

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rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

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shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

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stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

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toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

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Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

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Blues

1123265

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Blues

13268296

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Blues

1171265

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Blues

12538772

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Blues

12103398

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Blues

11573875

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Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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Blues

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Blues

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Blues

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Blues

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

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By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

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Blues

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Blues

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Blues

35124068

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Blues

37475088

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Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

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Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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>

Blues

22672372

>

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

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30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

English for Food and Drink Staff

Are you a chef bartender or waiterwaitress working in a tourist spot Maybe youre a student who wants to work part-time in a restaurant while you go to school abroad Whatever the case may be you will come across many English customers and staff members in the food and beverage industry These slides are designed to help people who are employed or looking for work in many different areas of the hospitality industry including in the kitchen on the floor or behind the bar You will learn helpful English vocabulary expressions and dialogues that will allow your guests to enjoy their dining experience and help you to communicate with your fellow staff members Studying and practicing Food and Beverage English and gaining a better understanding of the industry may even help you find a job Do the exercises and take the quizzes to test your knowledge and understanding

>

5331568

Vocabulary

Phrases

Serving a Table

Understanding your Guests

The Menu

Behind the Bar

The Back of the house

Dialogues

Food and Drink Vocabulary Quiz

Food and Drink Vocabulary

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

>

39131607

appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

>

7375508

black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

>

8404651

burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

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Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

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Blues

1123265

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13268296

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1171265

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12538772

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12103398

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Blues

11573875

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

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Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

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Blues

10448977

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Blues

10528977

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Blues

10623127

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Blues

10971426

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Blues

08719182

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Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

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Blues

31652777

>

Blues

25310194

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Blues

35124068

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Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

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Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

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Blues

16831288

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30574956

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Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

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22672372

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19410605

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3094203

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Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

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marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

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Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

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pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

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Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

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Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

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Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

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Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

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1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

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Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

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Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

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Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

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Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

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Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

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Blues

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At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

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At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

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Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

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Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

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A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

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Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Vocabulary

Phrases

Serving a Table

Understanding your Guests

The Menu

Behind the Bar

The Back of the house

Dialogues

Food and Drink Vocabulary Quiz

Food and Drink Vocabulary

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

>

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appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

>

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black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

>

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burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

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defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

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>

Blues

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>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

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Blues

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Blues

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Blues

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

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10528977

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

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>

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

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At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

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7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

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78864

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THANK YOU SLIDEbull amerenglish64gmailcom

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bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Food and Drink Vocabulary Quiz

Food and Drink Vocabulary

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

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appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

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black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

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burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

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couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

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defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

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doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

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rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

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stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

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toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

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42520533

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4095808

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4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

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Blues

28435638

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2419727

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31968153

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37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Blues

099265283

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1123265

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13268296

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1171265

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12538772

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12103398

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11573875

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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1123265

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Blues

12103398

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Blues

11505576

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Blues

11051427

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10688977

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

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Blues

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10448977

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10528977

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

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31652777

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Blues

25310194

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35124068

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37475088

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Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

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Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

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Blues

23848972

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499973

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7665591

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32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

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Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

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30916178

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35571146

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23074822

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36651413

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Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

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Blues

20337682

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Blues

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Blues

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Blues

24258497

>

Blues

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Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

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Blues

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Blues

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Blues

16831288

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Blues

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Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Blues

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Blues

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

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Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

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Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

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marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

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Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

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pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

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Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

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Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

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Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

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Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

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1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

VocabularyNote Many English words and expressions about food come directly from French This is why some words about food are written with an accent (for example agrave la carte) However you may also see such words written without accent

Vocabularypart of speech

Meaning Example sentence

agrave la carteadjective

without a side dish Is it possible to get the steak agrave la carte I dont eat potatoes

agrave la modeadjective

with ice cream Would you like your apple pie agrave la mode

alcohol liquornoun

a distilled liquid such as rum or whiskey

This beer has 5 alcohol

all you can eatadjective

customers pay one fee and can eat as much as they wish

These are all you can eat fries so let me know if you want more

appetizernoun

small snack before a meal Would you like some garlic bread or another appetizer to start

>

39131607

appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

>

7375508

black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

>

8404651

burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

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Blues

35987742

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Blues

2419727

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

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1123265

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1171265

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12538772

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12103398

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11573875

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

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Blues

11505576

>

Blues

11051427

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Blues

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

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10528977

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10971426

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08719182

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

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Blues

16831288

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30574956

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38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

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22672372

>

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19410605

>

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

appetizingadjective

looks pleasing to eat Im afraid these pancakes dont look very appetizing

apronnoun

a cloth covering worn over the clothes while cooking

Remove your apron before you come out to the dining room

awful (taste)adjective

very bad taste The customer said that her pasta was awful

barnoun

place in an establishment where people go to get a drink (especially alcoholic drinks)

If you sit up at the bar you dont have to order any food

barbequenounverb

southern style of cooking over a grill The barbeque wings are our specialty

barstoolnoun

tall seats that customers use at the bar The guest fell off his barstool before he even ordered a drink

bartendernoun

staff member that mixes pours and serves alcoholic beverages

I do part-time work as a bartender in a local pub

beveragenoun

drink Can I bring you somebeverages while you look at the menus

bill cheque checknoun

the slip of paper that tells the customer how much to pay

Table 3 would like you to bring them their cheque

>

7375508

black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

>

8404651

burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

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Blues

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Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

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Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

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Blues

2251455

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Blues

16831288

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Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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Blues

22672372

>

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

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Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

black coffeeadjective + noun

coffee without any milk Should I bring some cream or do you take your coffee black

boilverb

style of cooking that involves placing food in a deep pot of extremely hot water

We usually boil the potatoes first so that they will cook faster

book offverb

mark a day that you cannot work I need to book off the first week of May

booster seatnoun

a plastic unit that fits on top of a chair to help small children reach the table

Will your child be needing a booster seat today

boothbenchnoun

type of seating in which people sit side by side on a cushioned area

Wed prefer a booth if you have one available

boozenoun(idiom)

alcohol Youve been into the booze already havent you

bottle openernoun

a device used for opening beer bottles that dont twist off

All of the servers keep bottle openers on their keychains

bread basketnoun

slices of bread and butter served before and with a meal

Ill bring you a bread basketto hold the kids down until dinner

breadedadjective

rolled and cooked in bread crumbs The shrimp is breaded in our homemade batter

buffetnoun

self-serve tables of food that are set out for the customer to pick and choose from

The plates and everything you need are up at the buffet

>

8404651

burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

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stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

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toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

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Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

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Blues

28435638

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Blues

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2419727

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31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Blues

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1123265

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1171265

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12538772

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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Blues

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Blues

12103398

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Blues

11505576

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Blues

11051427

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Blues

10688977

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

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Blues

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10528977

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10971426

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

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31652777

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Blues

25310194

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Blues

35124068

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Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

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Blues

23848972

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Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

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Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

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Blues

24406796

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Blues

2531727

>

Blues

24258497

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Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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2251455

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16831288

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30574956

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38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

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22672372

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19410605

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

burnt overcooked to the point of turning black The toast is burnt around the edges

Bus pan rubber tub used for collecting dirty dishes The bus pan is stacked so high its too heavy for me to carry

busboy busser a person who helps out in a restaurant (especially clearing and setting tables)

Ask the busboy to help you bring out all of the food

cash paper money payment I dont have any cash Do you accept Visa

cash out counting and submitting the payment of all of the customerrsquos bills at the end of ones shift

Dont forget to include any coupons from tonight when you cash out later

cashier staff member responsible for collecting customers money at the front of an establishment

We dont have a cashier you have to pay your server

charge to add a fee I will have to charge you an extra dollar to add ice cream

check on make sure the guests are satisfied You should always check on your guests about two minutes after you serve the meal

chef staff member who is professionally trained to prepare food

Our head chef is one of the best cooks in town

clear remove finished or unused items from a table You need to clear this table and set it for four

>

87190025

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

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Blues

35124068

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Blues

37475088

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Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

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Blues

22672372

>

Blues

19410605

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Blues

3094203

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Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

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30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

cocktailnoun

an alcoholic drink with juice Would anyone care for a cocktail on this warm sunny day

coffee makernoun

machine that dispenses coffee into a glass container for pouring

You need to teach the new waitress how to operate the coffee maker

coffee roundnoun

an offering of coffee and refills around a section of a restaurant

Lets ask the busboy to do a coffee round while we take a smoke break

combo combinationnoun

mixture The combo platter has veggies ribs and chicken fingers

comment cardnoun

a piece of paper that customers are given to record their dining experience

When she asked for a comment card I knew she was going to complain about the food

complaintnoun

a problem with service or food The guest brought his complaint to the manager

condimentsnoun

types of sauces that are added for flavouring (ie mustard)

All of the condiments you should need are on the table

cookverbnoun

prepare and heat food until it is ready to serve The guest says that this chicken isnt cooked enough

corkscrewnoun

tool for removing the cork from the top of a wine bottle

You will need to learn how to work a corkscrew before you start bartending

counternoun

flat area often used for placing dishes on or preparing food

I left one of the salads on the kitchen counter by mistake

>

9035136

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

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Blues

35987742

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Blues

2419727

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

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Blues

1123265

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Blues

1171265

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12538772

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12103398

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11573875

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

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Blues

11505576

>

Blues

11051427

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Blues

10688977

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

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10528977

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10971426

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08719182

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

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Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

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19410605

>

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

couponnoun

a slip of paper that offers the customers a discounted rate

Your coupon is only valid for food not for alcoholic drinks

complimentaryadjective

free of charge The desserts are complimentary because the dinner took so long

creamernoun

small plastic container of cream for coffee Will you need more than two creamers for your coffee

credit cardnoun

a plastic card that allows people to pay for something later

You forgot to sign your credit card slip

customer guestnoun

person who goes to an establishment to be served

It is our policy that the customer is always right

customer servicenoun

treatment of guests Our restaurant got the award for having the best customer service this year

cutlery silverware utensilsnoun

tools for eating with (fork knife spoon) In a fine dining restaurant the staff has to polish the silverware

cut offverb

stop serving a customer any more alcohol I cut off the man with the beard because hed had too much to drink

debitnoun

use bank card to pay directly from bank account Can we pay by debit here or do you only take credit cards

deep friedadjective

cooked in a large pot of oil Most of the appetizers on our menu are deep fried

>

8756486

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

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Blues

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Blues

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Blues

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Blues

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Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

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Blues

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Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

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Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

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Blues

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Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

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Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

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Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

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marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

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Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

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pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

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Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

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Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

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Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

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Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

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1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

defrost thawverb

remove frozen food from the freezer to prepare

Dont forget to defrost some pies for tomorrow

deliciousadjective

very good taste The cookies were so delicious they were gone in half an hour

deliverynoun

food brought to the home Do you have delivery or do we have to come in to eat

designated driveradjective + noun

person in a party who agrees not to consume alcohol in order to drive everyone home safely

Is there a designated driver in your party or are you taking a taxi

dessertnoun

sweet treat after a meal I think were too full to have dessert tonight

dessert traynoun

a plate of all of the desserts that customers can view and order from

Ill bring the dessert tray around and see if I can tempt any of you with a slice of cake or pie

dirty dishesadjective + noun

plates that customers are finished with Ill just clear these dirty dishes and make some room for you

discountnoun

at a cheaper cost We got a discount because we are regular customers

dishpitnoun

area in the restaurant where the dirty dishes are placed

Jody is not going to want to go into the dish pit today

dishwashernoun

the staff membermachine that washes the dirty dishes

Can you bring the dishwasher these pans to clean

>

864692

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

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>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

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Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

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Blues

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Blues

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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Blues

22672372

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

doggie bagnoun

unfinished food that is packed up for the customer to take home

I cant finish my steak but Ill take a doggie bag

doublenoun

two shots of alchohol in one drink Make that a double in a tall glass please

draftnoun

beer from a keg that pours out of a tap We have a selection of local beers on draft

dressingnoun

liquid topping for salads Would you like Italian or French dressing

dryadjective

no sauce Ill have dry toast with two eggs

entreacutee main coursenoun

the largest part of a meal (after appetizer before dessert)

The entreacutees are after the lunch specials on page 6 of the menu

fast-foodnoun

an eatery that offers quick inexpensive food We dont provide table service This is a fast-food restaurant

fine diningnoun

a very expensive eating establishment The waiters wear bowties because its a fine dining restaurant

floatnoun

small amount of cash used to make change at the beginning of a server or bartenders shift

I need a roll of quarters for my float

free refillsadjective + noun

beverages that can be filled again without any cost Have all of the soda you want its free refills here

>

8220041

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

10399273

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

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Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

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Blues

2419727

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Blues

099265283

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Blues

1123265

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13268296

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1171265

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Blues

12538772

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12103398

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Blues

11573875

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Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

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Blues

12103398

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Blues

11505576

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Blues

11051427

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Blues

10688977

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

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Blues

10448977

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Blues

10528977

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Blues

10623127

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Blues

10971426

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Blues

08719182

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Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

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Blues

31652777

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Blues

25310194

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Blues

35124068

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Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

>

Blues

16831288

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Blues

30574956

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Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

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Blues

19410605

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Blues

3094203

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Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

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Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

fryverb

cook over an element in oil Dont fry the vegetables too long or they will go soggy

garnishnounverb

food that is added to a plate for appearance or colour (ie parsley or fruit)

Dont forget to garnish all of the entrees that go out

glasswarenoun

group of drinking glasses Make sure the glassware doesnt have any spots before you put it away

gloves (plastic)noun

covering for the hands to prevent the spread of germs

Whenever you are handling food make sure you are wearing gloves

gratuitytipnoun

extra money given as a thank you for service When we have a large party were allowed to add a 15gratuity to the bill

greetverb

say hello and welcome customers to the establishment

Your priority as a hostess is to greet the guests at the door with a smile

grillnounverb

cooking over iron slats that allow for oil and fat to drop down

The healthiest way to prepare meat is on a grill

hairnetnoun

a covering worn on the head while preparing food If you dont want to wear a hat you can wear a hairnet

happy hournoun

short amount of time when alcoholic drinks are on sale

Were expecting a rush because its almost happy hour

highballnoun

alcohol served with soda Our highballs are on for half price today

highchairnoun

a tall chair with a plastic tray designed for a baby The party is for ten plus a highchair

holdverb

leave offwithout Ill take a hamburger hold the bun

>

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homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

homemade made from a recipe We serve the best homemade soup in town

host hostess staff member in charge of greeting and seating customers in a restaurant

Please wait and the hostess will seat you

ingredients all of the different foods that are combined in a recipe

Ill check the ingredients to make sure there arent any nuts

kettle pot for boiling water for tea Ill put the kettle on and make some fresh tea

last call the last chance for a person to get an alcoholic drink before the establishment closes

Well have two more screwdrivers for last call

lemon lime wedge a small segment of lemon or lime put on the rim of a glass

Id like a lemon wedge for my ice water please

lineup a number of people waiting for something Is this the lineup to pay or get seated

liqueur alcohol that has a syrupysweet taste Can I offer you a coffee liqueur to go with your dessert

make change give customers money back from a payment We can make change if all you have is large notes

manager person in charge of a section of a restaurant Id like to speak to the floor manager about the service

>

80523705

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

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28435638

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Blues

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31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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Blues

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

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By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

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Blues

25310194

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Blues

35124068

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Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

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Blues

16831288

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Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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>

Blues

22672372

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

melt warm to soften (ie cheesebutter) First melt two tablespoons of butter in the microwave

menu a booklet of all of the food that can be ordered Do you have a childrens menu we could see

microwave a small appliance that heats and cooks food quickly We can heat your dinner in the microwave if you like

mild not spicy Id like a half dozen mild chicken wings

nightclub establishment where adults go to dance and drink alcoholic beverages

If you work at the nightclub you will have to stay until 2 AM

Non- alcoholic beverage a drink that resembles a certain drink without the alchohol

Can I order a non-alcoholic beer

notepad paper that a server uses to write down orders Just let me grab my notepad and Ill take your order

on the rocks on ice Ill take a whiskey on the rocks

on the side request for a food item to NOT be put on top of another food item

For the nachos can we have the sour cream on the side

order make a request to a server Is everyone ready to order lunch now

>

8036655

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

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Blues

2419727

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

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1123265

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Blues

1171265

>

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12538772

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12103398

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12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

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Blues

10688977

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

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10528977

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10971426

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08719182

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16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

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Blues

16831288

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Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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>

Blues

22672372

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>

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3094203

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

over chargeverb

give a customer a bill that is too high (by mistake) I think you over charged us for our drinks we only had one each

pack upverb

put in a take-out container for the customer to bring home Would you like me to pack up the rest of that pizza

partynoun

group of people at or waiting for a table A party of twelve just walked in without a reservation

pationoun

outdoor seating We closed the patio because it looks like its going to rain

paychequenoun

money given to the staff every week or two Youll get a pay cheque every other Monday

pitcher jugnoun

a container with a spout to pour water beer or other beverages out of

Well take a pitcher of beer with four glasses

portionnounverb

a separate amount of food The chicken fingers are already portioned in the freezer

pourverb

dispense liquid from a container Can I pour you folks another glass of water

prepareverb

get food ready The servers have to prepare the salads themselves

pubnoun

establishment that specializes in casual food and alcoholic beverages

I can wear whatever I want when I work at the pub

>

7956596

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

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29238086

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42520533

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4095808

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Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

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Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

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10971426

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By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

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35124068

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What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

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>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

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Blues

23848972

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Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

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30916178

>

Blues

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Blues

23074822

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Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

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Blues

24406796

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Blues

2531727

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Blues

24258497

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Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

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2961713

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Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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Blues

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30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

punch clock and punch cardnoun

a machine that staff members place a card into when they begin and finish a work shift

I dont want staff members hanging around the punch clock

punch in outverb

put a card in the punch clock to mark the time you start and end a shift

You can punch out as soon as you finish sweeping the floors

Punch something inverb

enter an order into a computer system Im going to punch in a large order now so get ready

rareadjective

cooked meat that is pink inside This steak is too rare for me to eat

recipenoun

list of ingredients and instructions for preparing a certain type of food

Our chef is so talented that he almost never bothers with a recipe

regularsnoun

people who come into an establishment often You can give the regulars a complimentary drink from time to time

reservationnoun

a request to have a table saved for a certain amount of people

We dont take any reservations its first come first served here

restroomsnoun

place for people to use a toilet and wash hands The restrooms are to your left and down the stairs

roll-upnoun

a set of cutlery wrapped in a napkin Before we punch out we have to prepare enough roll-ups for the night shift

>

8369682

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

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30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

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49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

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3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

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3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

rushnoun

a large amount of customers arriving at the same time

We always have a rush after church on Sundays

rushnounverb

prepare quickly for a certain reason Can you put a rush on this spaghetti I forgot to punch it in

saucenoun

liquid flavouring added to food What kind of sauce would you like on your ice cream butterscotch or chocolate

schedulenounverb

a notice of the time and date each staff member has to work in a certain period of time

If you want to book off a day let me know before I make the schedule

seasoningnoun

dry flavouring added to food He wants the chicken plain without any seasoning

self-serveadjective

the customers bring their own food items to the table and do not pay for service

We have a buffet on so its self-serve for lunch

seniors discountnoun

a reduced price for people over a certain age (ie over 65)

We have a seniors discount of 25 off on Mondays

separate chequesadjective + nounverb +noun

a different bill for each membergroup sitting at a table

We asked for separate cheques but it all came on one bill

serveverb

look after a customer bring items to a customer Is there someone in charge of serving out on the patio

setverb

get a table ready with items such as cutlery and glassware

I need you to clear and settable five for a party of eight

>

8970988

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

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Blues

29238086

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42520533

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Blues

4095808

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Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

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Blues

35987742

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Blues

099265283

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1123265

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13268296

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12538772

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Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

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Blues

12103398

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Blues

11505576

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Blues

11051427

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Blues

10688977

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Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

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Blues

10448977

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Blues

10528977

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Blues

10623127

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Blues

10971426

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Blues

08719182

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Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

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Blues

31652777

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Blues

25310194

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Blues

35124068

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Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

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Blues

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Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

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Blues

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Blues

2251455

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Blues

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Blues

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Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Blues

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

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55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

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>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

shadenoun

place outside that is not in the sun Wed like to sit on the patio if there is any shade

shotnoun

one ounce of alcohol served in a small glass (shot glass)

Lets do a shot to get this party started

shooternoun

an ounce of alcohol and juice combined Is there a shooter that has orange juice in it

side dishnoun

choice of food that goes with a main meal The two side dishes are mashed potatoes or French fries

souradjective

acid or fermented taste I think the milk has gone sour from sitting out of the fridge too long

sous chefnoun

staff member who works under and assists the main chef

Our sous chef is leaving to become the head chef at another restaurant

specialsnoun

items that were prepared particularly for a certain day and are usually at a reduced price

Would you like to hear the specials before you decide on lunch

specialtynoun

food item that a restaurant is popular for Homemade fish and chips is our specialty

spicyadjective

hot flavour Any item with three chilies beside it means that the dish is very spicy

stayverb

to eat in the restaurant Are these coffees to go or to stay

>

8164882

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

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Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

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Blues

1123265

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13268296

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1171265

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12538772

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Blues

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Blues

11573875

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Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

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>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

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Blues

10623127

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Blues

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By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

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Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

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62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

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Blues

30916178

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Blues

35571146

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Blues

23074822

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36651413

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23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

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Blues

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Blues

24258497

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Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

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Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

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Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

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Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

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22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

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30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

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32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

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Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

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1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

stir mixverb

spin round and round with a spoon Stir the soup for a few minutes before you serve it

strawnoun

long hollow plastic stick for drinking out of Can I please get a straw for my ice tea

straight upadjective

alcoholic drink without any mix or ice He always has a straight up glass of rum after his meal

substituteverb

replace one item for another Can I substitute the carrots for corn

supervisornoun

staff member in charge of watching over things and dealing with problems

When Im not here George will be your supervisor

sweetadjective

taste with a lot of sugar If you like sweet things youll love our chocolate cheesecake

take-outadjectiveverb

food that is packed up and eaten at home You can either eat in or order food to take-out

two-minute checknoun

a visit to a table approximately two minutes after the food has been served to check for satisfaction

Dont forget to do your two-minute check to make sure the steak is cooked properly

terminalnoun

computer system for punching in food orders Theres one terminal in the kitchen and one on the bar

tillnoun

drawer of a cash register that money is kept in You need a key to open the till and make change

to goverb

to take out of the restaurant Were just going to order a pizza to go

>

8988592

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

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Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

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Blues

35987742

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Blues

2419727

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Blues

31968153

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Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

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Blues

099265283

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Blues

1123265

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13268296

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1171265

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11573875

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Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

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Blues

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Blues

12103398

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Blues

11505576

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Blues

11051427

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Blues

10688977

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Blues

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

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Blues

10448977

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Blues

10528977

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Blues

10623127

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Blues

10971426

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Blues

08719182

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Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

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Blues

35124068

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Blues

37475088

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Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

toppingsnoun

food items that go on top of other food items to add flavour

What type of toppings would you like to have on your pizza

uniformnoun

clothing that staff members have to wear The uniform here is black pants and a white shirt

waiter waitressnoun

staff member in charge of taking orders and serving food and beverages

When I got promoted from a hostess to a waitress I started making tips

waiting listnoun

list of groups who want a table to eat at We have a twenty minute waiting list tonight

warm upverb

heat food to an enjoyable temperature for eating Would you mind warming up the babys bottle for me

well- doneadjective

cooked for longer than average The meat was so well-done it had no flavour

wine listnoun

a menu of all of the wine you can order from the glass litre or bottle

You will notice that we have a lot of local wine on our wine list

winerynoun

a place where wine is made tasted and sold There is another winery up the hill that you might enjoy stopping at

wine tastingadjective

sampling different types of wine If you are interested in trying some wines you should go on a wine tasting tour

>

796074

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

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Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

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>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Food and Drink Vocabulary QuizI have to next Saturday because its my birthday

Your will be by in a moment to take a drink order

Some of our regulars were so drunk they had to be and sent home in taxis

Can you bring table two some so they can eat their dinner

Ill write down that I started at nine oclock because I forgot to

a coffee maker b charge c book off d reservation

a bus boy b sous chef c hostess d waiter

a cut off b last call c poured d defrosted

a debit b silver wear c cashier d paycheck

a punch in b cash out c take-out d hold

C

D

A

B

A

Check Answers

>

Blues

3471672

>

Blues

29238086

>

Blues

42520533

>

Blues

4095808

>

Blues

4775457

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

The cheese on these nachos isnt enough

We have two domestic and two imported beers on

Ill take a gin and soda

Seniors get a on food but not on liquor

The reservation requested a if theres one available at seven

C

B

A

C

C

a fried b boiled c melted d grilled

a delicious b draft c homemade d mild

a on the rocks b on the side c ὰ la carte d ὰ la mode

a appetizer b burnt c discount d sauce

a dish-pit b restroom c booth d cutlery

Check Answers

>

Blues

28435638

>

Blues

35987742

>

Blues

2419727

>

Blues

31968153

>

Blues

37825563

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

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Blues

24406796

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Blues

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Blues

24258497

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Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

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Blues

16831288

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Blues

30574956

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Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Blues

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Blues

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Phrases

Words used to describe food

Ways to prepare food

Words to describe the taste of food

By a waiter

By a customer

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

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13268296

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Blues

12538772

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>

Blues

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>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

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Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

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>

Blues

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>

Blues

10528977

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Blues

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Blues

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By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

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Blues

23848972

>

Blues

499973

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Blues

7665591

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Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Words used to describe food

Bitter

Bland Rich

SpicySalty

Sweet Sour Hot

>

Blues

099265283

>

Blues

1123265

>

Blues

13268296

>

Blues

1171265

>

Blues

12538772

>

Blues

12103398

>

Blues

11573875

>

Blues

12858772

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Ways to prepare food

Sauteacuteed

Baked Boiled

Broiled Fried

Pickled

>

Blues

1123265

>

Blues

12103398

>

Blues

11505576

>

Blues

11051427

>

Blues

10688977

>

Blues

14628567

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Words to describe the taste of food

Disgusting

TastyAwfulDelicious Good

Yummy Yucky

>

Blues

10536052

>

Blues

10448977

>

Blues

10528977

>

Blues

10623127

>

Blues

10971426

>

Blues

08719182

>

Blues

16718361

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

By a waiter

May I take your order Could I have a few minutes please

Are you ready to order sir Yes Ill have the salmon

How would you like ( your steak) Medium rare please

You have a choice of ( baked or mashed potatoes) Ill have the mashed

Would you care ( for something to drink) Yes Irsquoll have an iced tea

May I get you anything else No Im fine thanks

>

Blues

33676722

>

Blues

31652777

>

Blues

25310194

>

Blues

35124068

>

Blues

37475088

>

Blues

35639443

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

>

Blues

12028792

>

Blues

13659222

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

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Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

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At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

What can I do for you

Can I help you

Can I take your coat

Have you booked a table

How many are you

Would you follow me please

Can I take your order sirmadam

What would you like to start with

What would you like to drink

What would you like for dessert

How would you like your steak (rare medium well done)

Do you want a salad with it

What kind of dressing

Anything to drink

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Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

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>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

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A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

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>

Blues

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>

Blues

23074822

>

Blues

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>

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23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

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>

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>

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Blues

24258497

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29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

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2251455

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38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

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Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

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Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Do you want a dessert

The burgers are very good

Sorry the hamburgers are off

Is everything all right

Did you enjoy your meal

Are you paying together

May I show you to a table

If you wait therell be a table for you free in a minute

Do you want vegetables with it

Why dont you try the pizza

Itll take about 20 minutes2)

>

Blues

10515345

>

Blues

10571834

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

By a customerCould I get another roll please Certainly I will bring it right away

Could I see the menu One moment please

This steak is still bloody Could you have the chef cook it a little more Right away maam

This isnt what I ordered I wanted a BLT and you gave me meat loaf Im so sorry sir Its my first day and Irsquom still a little confused

Can I get the check please Right away sir

>

Blues

36347468

>

Blues

23848972

>

Blues

499973

>

Blues

7665591

>

Blues

32309103

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

A table for two please

May we sit at this table

The menu please

Whats on the menu

Do you want fish

Whats Irish Stew like

Were not ready yet

The steak for me please

Can you bring me the ketchup please

A salad please

Ill have the same

Thats all thank you

>

Blues

93414345

>

Blues

989662

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Can I have the bill (AE check) please

This is on me Here you are

The rest is for you Have you got wine by the glass

Id prefer red wine

Please bring us another beer

Could I have chips (AE French Fries) instead of salad

What can you recommend

Please bring me the bill (AE check) with my coffee

I think youve made a mistake

>

Blues

20659958

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

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At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Serving a TableAre you ready to serve your first table Here are some questions that you may need to ask your guests Choose the appropriate word in each case Check your answers and then move on to the guests responses

Dialogue1

Exercise2

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Waiter Good afternoon how can I help you today Customer Id like a table for one please Waiter Right this way Here you are Customer Thank you Can I have a menu Waiter Here you are My names John and Im your waiter today Would you like to hear todays specials Customer Certainly Waiter Well our todays starter is chowder soup and todays main course is salmon and chipsCustomer Salmon and chips Is the fish fresh Waiter Yes it is It came straight from our own fishing vessels Customer Alright Id like the Salmon and chips Waiter Would you like to have the starter soupCustomer Actually I would like to have something elseWaiter Why dont you try our salad Most customers order our fresh green salad Customer Okay I want to have the fresh green salad Waiter Very good Would you like something to drinkCustomer Oh Id like a pineapple juice please Waiter OK So thats a green salad Salmon and chips and pineapple juiceCustomer Yes thats right Waiter Here is your food Thank you and enjoy your lunchCustomer Thank you

Dialogue

>

62931114

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

9817818

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Can I anyone in a cold beverage to start

Has everyone or do you need a few more minutes with the menu

Would you like to hear todays

Is anyone interested in soup or salad as an

How would you like your steak

Exercise

a bother b interest c interact d decide

a choose b pick c decided d ready

a specials b seasons c of the day d orders

a bite b cooking c appetizer d optional

a to go b to look c cooked d tasting

B

C

A

C

C

Check Answers

>

Blues

30916178

>

Blues

35571146

>

Blues

23074822

>

Blues

36651413

>

Blues

23227746

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Is there anything else youll be

And how is everything

Are you all with your plate

Is this all together or would you like bills

a to need b needed c needing d need

a so far b so good c so fine d so so

a great b complete c finished d enjoying

a serve b get c save d keep

a one b some c another d separate

Did anyone room for dessert

Check Answers

C

A

C

C

C

>

Blues

20337682

>

Blues

24406796

>

Blues

2531727

>

Blues

24258497

>

Blues

29082983

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Understanding your Guests Quiz

How will your guests respond to your questions They need to understand you but even more importantly you need to understand them Choose the right word and check your answers

Listen to each of the following sentences or questions and type in the correct answer When you have finished click on the ldquoCheck Answerrdquo button Have fun

>

20818869

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Well take a of beer with four glasses please

I think we are all ready to

We read the

I think well get another order of garlic bread to

I like my steak so that there is a little pink in the middle

Answers

a picture b pitcher c bunch d pint

a boarder b go there c order d bother

a specials b details c sessions d officials

a bite b have c go d leave

a raw b medium rare c dead d BBQ

B

C

A

C

B

>

Blues

2961713

>

Blues

2251455

>

Blues

16831288

>

Blues

30574956

>

Blues

38037536

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Do you have any to dip the chicken fingers in

Everything is thank you

I cant eat another

Well have coffee while we look at the dessert

You can put it all on one thanks

Answers

a pepper b meat c specials d sauce

a delicious b late c checked d awful

a drink b though c bite d please

a delicious b menu c bowl d cake

a glass b container c bill d menu

D

A

C

B

C

>

Blues

3047618

>

Blues

22672372

>

Blues

19410605

>

Blues

3094203

>

Blues

30709105

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

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>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Understanding the Menu

Menu Section

Descriptive Words and Expressions on a Menu

Matching Exercise

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Understanding the Menu

If you are going to be working in a restaurant it is important that you understand the menu Different menus use different words to mean the same thing They also use certain words to make food sound more delicious It isnt just the server who should know the menu Hosts bartenders and bussers may also get asked questions about the menu from the guests Cooks have to know the menu inside-out as well After all if an item says it is smothered in mozzarella cheese it cant just have a sprinkling of cheddar

Most menus are divided into sections You may need to help a guest find the entrees or desserts A guest might call a drink a beverage or a refreshment Learn the different terms that are used so that you can understand and serve your guests promptly and accurately

>

50207558

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Menu Section

Also Known As Example Items

Appetizers Appies Finger Food Combo Platters Snacks Starters

Garlic Bread Cheese Plate Nachos

Salads (and Soups) Garden Fresh Greens Light Fare Lighter Favourites Low Calorie Choices Low-fat Selections

Tossed Salad Caesar Salad Soup of the Day

Sandwiches Burgers From the Deli From the Grill Lunch Menu Wraps

Grilled Chicken Sandwich Veggie (Garden) Burger Steak Sandwich

Italian Noodles Pasta Pizza Spaghetti Pepperoni Pizza Fettucini

Main Course Entreacutee Dinners Main Dish Main Event New York Steak Chicken Stirfry Hearty Stew

Sides Accompaniments On the Side Side Dishes French Fries Rice Grilled Veggies

>

55458973

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Seafood Catch of the day Fish Fresh from the Sea Fish and Chips Battered Shrimp Smoked Salmon

Mexican South of the Border Tex-Mex Fajitas Nachos Enchilladas

Specialties Signature items Favorites Pleasers 5 Stars BBQ Ribs Hot Wings Chicken Cordon Bleu

Desserts Sweets Treats For the Sweet Tooth Apple Pie Mocha Cheesecake Banana Split

Beverages Drinks Non-alcoholic beverages Refreshments

Soda Pop Juice Milk

Wine and Beer Coolers Draft Liquor Specialty Drinks Spirits From the Bar

House Wine Jug of Beer Peach Cider

Kids Menu Juniors Kids Stuff Little Tikes For the Munchkins

Spaghetti and Meatballs Cheeseburger Chicken Fingers

>

6135785

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Descriptive Words and Expressions on a Menu

Menus often contain special language to make items sound delicious These words and expressions can also convince the guests to order more food such as appetizers or dessert It is useful for servers to learn these expressions in order to sound more knowledgeable and achieve better sales In many English speaking countries especially North America having higher sales means earning better tips

>

25498938

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Description Meaning Example item

available with Guests can have this food served a different way

All burger selections are available with whole wheat buns

bottomless (free refills)

Guests can have more without paying Coffee and tea is bottomless

chunky many large pieces of meat or vegetables

A steaming bowl of chunky vegetable soup

coated in glazed covered in a sauce (often before cooking)

Breast of chicken coated in teriyaki sauce

crispy makes a crunchy sound when you chew

Caesar salad with fresh lettuce and crispy croutons

drizzled with a small amount of liquid poured over top

Apple pie and vanilla ice cream drizzled with butterscotch

>

47461807

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

finished with final step of the food preparation

A generous portion of spaghetti and garlic tomato sauce finished with homemade meatballs

fresh just off the farm out of the garden

All omelets are made with three fresh egg whites

garnished with decorated with Our dinners are garnished with fresh parsley and seasonal fruit

generous portion heaping loaded with

a large amount of All sandwiches are served with a generous portion of fresh cut fries

home style homemade made from scratch

from a recipe (not a package) Try our chefs homemade chili with fresh baked bread

juicy with liquid remaining for taste Garden salad with juicy tomatoes cucumbers and onions

lightly breaded battered

rolled in bread crumbs eggs or other mixture and cooked

Our fish is lightly battered in beer

>

6132773

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

marinated in left in fridge to soak up saucejuiceflavoring

Our steaks are marinated in a rich peppercorn sauce

medley variety mixture A vegetable medley tossed in olive oil and served over rice

mouth watering appearance causes mouth to salivate

Finish your meal off with one of our mouthwatering desserts

on a bed of on top of a layer of A ginger chicken stir fry served on a bed of rice

seasonal produce varies at different times during the year

Ask your server about our seasonal fruit pies

seasoned with herbs and spices added Roasted chicken seasoned with fresh basil and oregano

>

4810664

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Matching ExerciseMatch the menu items with the menu section they belong in

1 Dessert a Big Daddys Hamburger with fresh cut fries

2 Starters b Homemade Iced Tea

3 Specialties c Junior Spaghetti and Meatballs

4 Refreshments d Peach pie a la mode

5 Seafood e Mouth watering garlic cheese toast

6 Sides f Loaded mashed potatoes

7 Kids Menu g Chef Brians home-style chili

8 Sandwiches h Lemon and herb glazed Salmon

9 Spirits i Seasonal tossed greens

10 Salads j 12 litre house white

ANSWERS 1d 2e 3g 4b 5h 6f 7c 8a 9j 10i

Answers

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Behind the BarTending bar requires special skills such as learning special recipes measuring mixing and serving drinks and chatting with guests No matter which country you are working in you are sure to come across English patrons who want a cold drink Study the lists and expressions bartenders use Then read the dialogue and check your understanding

Sample Conversation

GlasswareClassic Cocktails

Common LiquorBeer and Coolers

>

22392532

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Glassware

brandy snifter

half litrelitre a glass container for serving house wine

highball glass a tall straight glass

martini glass

mug a cup or glass with a handle used for hot beverages

>

17136366

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

pint glass 20 oz glass for draftpitcherjug approximately 60 oz container for draft or

waterrock glasstumbler short glass for mixed drinksshot glass 1 oz glass for shots and shooterssleeve 12 oz glass for draftwine glass

>

25858307

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Classic CocktailsThere are many different ways to prepare classic cocktails Every bar or restaurant has rules about how much alcohol to put in a cocktail and how to build it The following recipes do not contain specific amounts Use them to learn the names of the cocktails liquors and mixes

Black Russian vodka coffee liqueur on ice (for a white Russian-add milk)

Bloody Mary vodka tomato juice tobasco sauce Worcestershire sauce salt pepper celery salt slice celery on ice

Cosmopolitan vodka orange liqueur cranberry juice lime on ice

Daquiri light rum lime juice sugar blended with ice (for a strawberry daquiri use strawberry mix or syrup)

>

18278196

>

30593693

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Long Island Iced Tea vodka gin rum orange liqueur lemon juice cola on ice

Margarita tequila lime salt blended with ice

Martini gin dry vermouth (garnish with olive)

Pina Colada rum coconut milk pineapple juice blended with ice

Screwdriver vodka and orange juice on ice

Tom Collins gin lemon juice sugar soda water on ice

>

32651924

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Common LiquorGin clear alcohol flavoured with juniper berries

Liqueur various sweet alcohols

Rum clear alcohol made from sugar cane origin Caribbean

Vodka clear alcohol made from grain or potato origin Russia

Whisky (Rye in Canada)

light brown alcohol made from grain origin Scotland

Tequila golden or clear alcohol origin Mexico

>

302294

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Beer and CoolersDomestic beer from country that bar is located in

Local beer brewed nearby

Cans beer served in a tin

Bottles beer served in glass bottle

Draft beer on tap

Keg beer in a large barrel

Ciders alcoholic drink from apples or other fruit

Coolers premixed and bottled alcoholic drinks

>

28545588

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Sample ConversationHi there What can I get for you

I need something cold

Youve come to the right place

Do you have any specials on

We have highballs on for half price

Sorry I meant for beer

Our beer special tonight is a pitcher of local draft with a half dozen wings for $1299

I guess I should have brought a friend I think Ill just have a Heineken for now

Sure would you like that on tap or in a can

Do you have it in a bottle

No Im afraid we dont

Thats okay Ill take a pintA pint of Heineken coming up

Actually you better just make it a sleeve

Sure And should I start you a tab

No Im driving How much do I owe you

$525

Heres 6 Keep the change

Thank you

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

Guest

Bartender

>

39681355

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

1 Which of the following is NOT on special tonight

2 What does the bartender give the guest to drink

3 How much money did the bartender make as a tip

a Jugs of beer b chicken wings

c bottles of Heineken d mixed drinks

a A glass of beer b a bottle of beer

c A pitcher of beer d a can of beer

a $600 b $525

c $075 d $025

1 C 2 a 3 c

Check your understandingType an ldquoXrdquo in the correct box and then check your answers

Answers

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Back of the House

Working in the food and beverage industry may also mean working where the food gets stored prepared and cooked The kitchen area which is also where the dishes get cleaned is commonly referred to as the back of the house Whether the establishment is a restaurant cafe or fast-food joint there are a number of different jobs in the back of the house all requiring different types of English skills Even though you may not have to deal with English guests directly you will have to understand their needs You may also need to communicate with coworkers whose first language is English Study the expressions vocabulary and dialogue and then check your understanding by taking the quiz

>

402537

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Sample Conversation

Vocabulary

Wait staff to chef

Chef to wait staff

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

baker specializes in baking bread and dessertsdishwasher cleans dishes floors restroomsexecutive chef highest cook trained in culinary artsfood preparation worker

helps other cooks by doing odd jobs such as slicing and portioning

head cook cook with the most seniority and experiencekitchen manager person who is in charge of the staff in the back of the

houseline cook cook that helps with food preparation but may not

have experience or trainingshort order cook specializes in fast-food simple cookingsous chef chef that is second in command works under and

learns from executivehead chef

Vocabulary

>

49584114

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Waiter staff to chefCan you put a rush on table twos order

Whats the ETA (estimated time of arrival) on the lasagna

How much longer for the roasted chicken

Whats the soup of the day

One of my customers wants to know what you put in your cream sauce

Didnt I punch in a garlic bread with cheese

Im missing three side salads

Table seven said to give compliments to the chef

My customer says this hamburger isnt cooked enough

Are you too busy to make me a staff meal

How much should I charge for an extra side of salsa

>

3391453

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Chef to wait staffCan you run this food Its getting cold

The special is a rack of lamb with a tossed salad

I can do it but its going to cost extra

We just got five orders at once

Its going to be another minute for the rice

Are all of these separate cheques for the same table

Did you want the chicken wings to come up first

You asked for that hot sauce on the side right

How does your table like their cheesecake

Dont forget to punch in those salads

Taste this soup and tell me what you think

>

32496143

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Sample ConversationExecutive chef Get ready Anna is punching in her order of ten now

Line cook 1 Should I get the salads and soups ready

Executive chef Yes lets see We need five caesar salads and two soups of the day

Line cook 1 Any holds

Executive chef Yes hold the croutons on one salad and put the dressing on the side for another one

Line cook 2 Should I get the steaks on the grill

Executive chef Were going to hold on the steaks until the appies are out I need you to put down two orders of fries

Line cook 2 I thought we were all out of fries

Executive chef Oh thats right Did you tell Anna that when she started

Line cook 2 No but I wrote it on the notice board

Executive chef Mary can you tell Anna theres no fries left for her tables order Ask her what they want instead

Waitress She just went for a smoke break Ill check with them

Executive chef Its to go with the kids meals Tell them we can do roasted or mashed potatoes instead

Waitress Kids Oh theyre not going to be happy about that

Executive chef Tell them ice cream for dessert is on me

>

55241276

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Check your understanding

What is happening in the kitchen

Which is true about the salads that were ordered

When will the steaks be put down

a Food is being burnt b a large order is being prepared

c A meal is being recooked d a line cook is making mistakes

a They are tossed salads b theyrsquoll be served with the meal

c The executive chef is preparing them d two of them are holds

a Before the soups b after the appetizers are served

c As soon as Mary checks with d after the soups are cookedthe customers

1 b 2 d 3 b

Type an ldquoXrdquo in the correct box and then check your answers

Answers

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Dialogues

A Chinese meal

At a Restaurant 1

At a Restaurant 2

At a Restaurant 3

Ordering Food in a Restaurant

Reserve a table

At Restaurant meeting you for lunch

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

At a Restaurant 1

Waiter Welcome to Steak and Fish Restaurant Here are your menus Todays special is Roasted Steak Ill be back to take your order in a minute Waiter Are you ready to order Customer Id like a grilled salmon and a potato salad please Waiter Would you like anything to drinkCustomer Just water pleaseWaiter OK So thats one grilled salmon one potato salad and water Is that right Customer Yes thats right Waiter Okay Ill take your menus and Ill be back with your food Waiter Here is your food Enjoy your meal Waiter How was everything Customer Delicious thanksWaiter Would you like anything for dessertCustomer No just the bill please

>

s71

Blues

3331096

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

At a Restaurant 2

Waiter Welcome to Anticos Here are your menus Todays special is grilled salmon Ill be back to take your order in a minuteWaiter Are you ready to order Customer1 Id like the seafood spaghettiWaiter And you Customer 2 Ill have a hamburger and friesWaiter Would you like anything to drink Customer 1 Ill have a coke pleaseWaiter And for you Customer 2 Just water pleaseWaiter OK So thats one seafood spaghetti one hamburger and fries one coke and one water Ill take your menus Waiter Here is your food Enjoy your mealWaiter How was everything Customers 2 Delicious thanksWaiter Would you like anything for dessert Customer 1 No just the bill please

>

3869198

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

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6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

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35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

At a Restaurant 3Waiter Welcome to Kaseyrsquos Kitchen Do you have a reservationCustomer Yes the name is Johnson PaulWaiter Ah yes here you are That was a party for one correct Customer YesWaiter Right this way Herersquos the menu Irsquoll return in a moment to take your orderWaiter Are you ready to order sir Customer Yes Irsquoll have the T-bone steakWaiter How would you like that cooked Customer Well done pleaseWaiter You have a choice of potatoes- French fried mashed or bakedCustomer Irsquoll have the baked potatoWaiter Would you like that with butter or sour cream or bothCustomer Irsquom on a diet so only butterWaiter The vegetables today are corn on the cob peas and carrots or broccoliCustomer Irsquoll take the corn on the cob Waiter And what would you like for dessertCustomer What do you haveWaiter We have apple cherry and lemon meringue pie chocolate and vanilla cake peach cobbler and chocolate vanilla and strawberry ice creamCustomer Irsquoll take the cherry pie a la mode pleaseWaiter Would you care for something to drinkCustomer Irsquoll take a large ice tea with my meal and a cup of black coffee with dessertWaiter Very good sir Enjoy you meal Customer Thanks

>

6725043

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Ordering Food in a Restaurant

Waiter Hello Can I help you Kim Yes Id like to have some lunchWaiter Would you like a starter Kim Yes Id like a bowl of chicken soup pleaseWaiter And what would you like for a main course Kim Id like a grilled cheese sandwichWaiter Would you like anything to drink Kim Yes Id like a glass of Coke pleaseWaiter After Kim has her lunch Can I bring you anything else Kim No thank you Just the bill Waiter Certainly Kim I dont have my glasses How much is the lunch Waiter Thats $675 Kim Here you are Thank you very much Waiter Youre welcome Have a good day Kim Thank you the same to you

>

35759365

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

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12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Reserve a table

Waiter Excuse me how many peopleYou Five can we get a non-smoking sectionWaiter Sure but there are few people ahead of you right nowYou How long do we have to wait Waiter Around five to ten minutes

Waiter How many do you have You Just two Can we have a table outsideWaiter You may have to wait for a while You For how longWaiter Twenty minutes You Well I think well try another place then Thank you

>

13544853

>

12120848

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

At Restaurant meeting you for lunch Ranjan (Who has arrived earlier) Hello Prema I am glad you were able to come Did you get my messagePrema Hello Ranjan Irsquom sorry Irsquom a bit late I got your message about just as I was leaving for my appointment with the builders of Akash Deep I couldnrsquot get away any earlierRanjan Donrsquot worry I havenrsquot been waiting long Where would you like to sit Shall we sit in that corner Prema Yes letrsquos It will be quieter over there Ranjan How was your dayPrema Quite successful But very tiring People are interested in our products but are hesitant to switch over to something new I was wondering whetherhellipRanjan Before we get involved in a deep discussion lets order something to eat (Calling to the waiter) waiterWaiter (Placing menu cards before both of them) Good afternoon What would you like to orderRanjan Prema What would you like to eat A soup to begin withPrema No thank you I donrsquot think Irsquoll have soup Irsquove never been here before so I donrsquot know what their specialties areRanjan (Reading the menu) would you like some chicken curry with pullaoPrema Let me see Waiter are the prawns freshWaiter Yes Marsquoam Absolutely fresh Why donrsquot you try some fried prawns With Chinese fried rice

>

7092621

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

A Chinese meal

Ranjan That is a good suggestion Letrsquos have a Chinese mealPrema All right you order RanjanRanjan Right Letrsquos have a plate of chicken fried rice sweet and sour prawns and an American chop suey Prema would you like mushrooms or bamboo shootsPrema No thank you What yoursquove ordered is more than enoughRanjan What about something to drink An orange juice or a lemon squash orPrema Irsquod love to have a LimcaRanjan Thatrsquos good Waiter a Limca cold Drink for the lady And a fresh lime juice for me And please serve us quickly We havenrsquot much timeWaiter Right Sir It wonrsquot be long (Writing down the order)Ranjan You were about to make a suggestion about our marketing policy Prema I was wondering whether we couldnrsquot recommend a cut in in the price of our product As it is the profit margin is very small And the overhead costs of introducing a new product are already very highPrema But we could increase the price once we have established ourselves in the market The waiter arrives with the LIMCA soft drinksWaiter Here you are Sir Limca for the lady and a fresh lime for you sirRanjan Thank you Please hurry up with the lunch orderWaiter In a moment sir What will you have for dessertRanjan (Looking at the menu again) Prema what would you like An ice cream a souffleacute or a fruit custard Prema Nothing at all ThanksRanjan (Closing the menu-card and handing it back to the waiter) No dessert thank youWaiter What about coffee

>

78864

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish

Replace with Your Own Text

THANK YOU SLIDEbull amerenglish64gmailcom

bull amerenglish63yahoocom

bull httpamerenglishtripodcom

THANK YOU

Contact Us

Joel D Aldrich amerenglish