Enhancing asset value, optimising asset performance
OVERVIEW OF UEM EDGENTA
UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We
are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve
Lives. We promise the Edgenta Way of delivering quality services to our clients by going beyond
standards and offering technology-based solutions as a promise of efficiency, anchored upon a
mindset to ensure safety across our operations for the benefit of all our stakeholders.
Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset
Management segment, and Infrastructure Services, along with Asset Consultancy within
Infrastructure Solutions.
We offer our clients a full suite of services throughout their asset life cycle, which includes
consultancy, procurement and construction planning, operations and maintenance, as well as
optimisation, rehabilitation and upgrades.
UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United
Arab Emirates.
MARKET CAPITALISATION OF
RM2.9AS OF 26 NOVEMBER 2019BILLION
SINCE 2 JANUARY 1964
LISTED ON THE MAIN MARKET OF
BURSA MALAYSIASECURITIES BERHAD
OVER
18,000EMPLOYEES SERVING OUR CUSTOMERS
FY2018 SHAREHOLDERS’ FUNDS OF
RM1.5BILLION
RM2.9BILLION
PRESENCE IN
6 COUNTRIES
COMBINEDEXPERIENCE
OF MORETHAN
80YEARS
IN ASSET MANAGEMENT &INFRASTRUCTURE
SOLUTIONS
ONE OF THE REGION’S LARGEST
ASSET MANAGEMENT & INFRASTRUCTURE SOLUTIONS
ENTITIES WITH FY2018 GROUP ASSETS OF
Legend
Healthcare Support
Property & Facility Solutions
Infrastructure Services
Asset Consultancy
* Faber Sindori Management Service Private Limited (FSMSPL) is accounted as an associate of UEM Edgenta Berhad
TOTAL NUMBEROF EMPLOYEES
18,57229%MALAYSIA
71%OVERSEAS
UNITED ARAB EMIRATES
147 EMPLOYEES
RM41.6millionREVENUE
INDIA*
5,918 EMPLOYEES
RM51.2millionREVENUE
MALAYSIA
5,299 EMPLOYEES
RM1,619.7millionREVENUE
INDONESIA
7EMPLOYEES
RM35.0millionREVENUE
TAIWAN
5,647EMPLOYEES
RM271.3millionREVENUE
SINGAPORE
1,554EMPLOYEES
RM215.0millionREVENUE
WE OPERATE IN 6 COUNTRIES SPANNING ACROSS ASIA AND THE MIDDLE EAST
More than 21 years
of experience in
Facilities Management
Managing over
50buildings in Malaysia
and United Arab Emirates
More than
10
Green Buildings
GBI Certified/Energy Efficiency
Solutions
More than
Edgenta Property & Facility Solutions offers technology-driven Green Building Solutions and Asset Optimisation, with a focus on enhancement and energy solutions. As one of the key subsidiaries of UEM Edgenta Berhad (KLSE: EDGENTA), the leading Asset Management and Infrastructure Solutions company in the region, we serve various sectors, including commercial, industrial and purpose-built developments. From smart building solutions to recreational spaces, we improve quality of life and experience by connecting people, assets and processes.
SUSTAINABLE SOLUTIONS TO ENHANCE ASSET VALUE
DRIVING TECHNOLOGY AND INNOVATION
Technology is at the forefront of what we do. We ride on the convergence of cloud computing, mobile devices and large scale data management with real-time machine learning to offer the market revolutionised contracting and service delivery models.
Speed QualityGovernance
The nerve centre that plays a vital role in supporting our nationwide operations. The Command & Contact Centre connects our headquarters in Kuala Lumpur to all buildings we manage, as well as the mobile facilities management teams to operate, control and manage building performance efficiently.
This cloud-based asset management platform for commercial and industrial applications enables complete digitalisation of the facilities management ecosystem. It integrates intelligent sensors, data aggregation, big data analytics and visualisation capabilities to redefine service delivery management.
AN EDGENTA SOLUTION
COMMAND &CONTACT CENTRE
AN EDGENTA SOLUTION
DELIVERING BETTER, FASTER AND OPTIMISED SOLUTIONS FOR YOUR NEEDS
By connecting customers, assets and processes using big data analytics and IoT applications, we bring our service delivery performance to another level.
Our key offerings and services include the Command & Contact Centre which provides 24/7 customer helpdesk.
Our quality, safety, health & environment policy goes beyond business-as-usual and regulatory requirements, best practices and benchmarks.
We utilise our resources effectively to consistently improve process efficiency and reduce quality issues. Additionally, we aim to build a culture and mindset where safety is always first.
QUALITY, SAFETY, HEALTH & ENVIRONMENT
Operates on a robust cloud-based IoT platform that ensures stability and
scalability
Connects seamlessly to smart devices to enable
on-call, on-demand service delivery
Enables effective mobile workforce deployment
Streamlined and personalised work order management via a
centralised helpdesk
Utilises IoT sensors, big data analytics and machine learning to
optimise asset performance
Real-time dashboard replaces outdated paper-based reports
29% 25% 20% 40%Reduction in labour intensity
Reduction in scheduled maintenance man-hours
Reduction in cost of managing buildings
Increase in tool-time, by reducing time spent on manual processes
Outcomes
Powered byAN EDGENTA SOLUTION
MARKETS WE SERVE
Commercial Industrial Purpose-Built
• Office • Manufacturing plants • Learning institutions
• Retail • Central utilities facility • Lifestyle and themed attractions
• Mixed-use development • Data centres • Aged care facilities
With more than 21 years of experience in Facilities Management, we optimise our clients’ asset performance and value by providing innovative green building solutions. From Development Advisory to Digitisation Management, our expertise covers a wide variety of services.
OUR EXPERTISE
• Development Advisory
• Design & Build
• Energy & Engineering
• Smart Facilities Management
• Digitisation Management
Strategic planning during design development plays an important role in optimising the performance of commercial and residential projects. As thought leaders in the field, we engage our customers in forward-thinking and collaborative dialogue to devise customised development strategies.
Legal and Structuring Advice
• Subdivision and titling solutions
• Development master planning
• Risk management
• Technical due diligence
• Distressed asset strategy
• District and community management
• Governance and legal documentation
Asset and Facility Management Strategy
• Asset management planning
• Building condition assessment
• Technology road mapping
• Service delivery model planning
• Real estate strategy and space optimisation
• Business continuity strategy
Asset Lifecycle Cost Modelling
• Asset lifecycle costing
• Value engineering
• Project financing advisory
• Sinking fund structuring
• Procurement support
• Service ramp-up
• Service charge apportionment
• Handover and transition
DEVELOPMENT ADVISORY
At the core of our innovation culture is our Design & Build service. Focused on long-term financial and environmental sustainability, we design cutting-edge solutions to deliver a more efficient and sustainable built environment.
DESIGN & BUILD
Design Review
• Engineering design review
• Value engineering
• Independent technical verification
• Equipment specification and selection
• Review of maintainability design principles
• Sustainable design review
• Operations safety review
• Energy consumption simulation
• Bid and proposal evaluation
Renovation and Space Optimisation
• Interior design and fit-out
• Demolition management
• Façade engineering
• Building envelope improvement
• Construction management
• Mechanical & Electrical building services interfacing
• IoT sensorisation and mechanisation
Green Building Delivery
• Technical and economic feasibility studies
• Facilitation and consulting for GBI, LEED and other standards achievements
• Certification and recertification management
• Air-conditioning and mechanical ventilation design
• Indoor air quality optimisation
• Lighting simulation and design
• Building envelope improvement
• Water efficiency
• Renewable energy
• Retrofitting
• Commissioning
Project Management
• Project Management Consultant (PMC)
• Project Delivery Partner (PDP) / Project Manager At-Risk
• Planning and scheduling
• Tender bid / RFP administration
• Contract management
• Procurement management
• Monitoring and reporting
• Retrofitting and construction management
• Project finalisation and closure
Delivering high-performance green
buildings
Within our extensive portfolio are iconic mission-critical assets that we have retrofitted and successfully certified to GBI Platinum standards. We continue to lead its maintenance and asset lifecycle management programme to optimise workplace productivity and minimise environmental impact.
11% Reduction in water
consumption
12 tonnesRecyclable waste diverted
from landfill annually
430kgOrganic waste diverted
from landfill daily
27% Reduction in electricity
consumption
ENERGY & ENGINEERING
As we transition into a low carbon economy, continued exposure to fossil fuel energy is an increasing risk to businesses and communities. We are the market leader in financing, developing and executing energy services, and we make it our goal to remove all implementation barriers towards a sustainable energy future.
Driving industrial plant performance
We have developed and implemented performance optimisation solutions across various segments. Our clients include manufacturing, biotechnology and semiconductor companies who rely on our expertise to reduce costs and enhance plant performance.
20%Increase in Chiller Coefficient
of Performance (CCP)
100%Uptime of steam generation plant
78% Reduction in Chemical
Oxygen Demand (COD)
Energy Management
• Technical and economic feasibility studies
• Investment-grade energy audit
• Energy monitoring and targeting
• Energy simulations and modelling
• Deep energy retrofit
• Systems integration
• Energy financing
• Chiller replacement and upgrading
• Lighting system upgrading
• Building automation system upgrading
Systems Integration
• Building management system
• Big data analytics
• Energy and environment monitoring system
• Air-conditioning and mechanical ventilation system
• Access and monitoring system
• Electric vehicle charging infrastructure
• User experience (UX) design
• Continuous commissioning
M&E Building Service Engineering
• Switch gear and electrical distribution
• Electrical low voltage systems
• Air-conditioning and mechanical ventilation
• Vertical transportation
• Lighting
• Fire and security protection
• Indoor environmental quality
• Uninterrupted power supply
Renewable and Alternative Energies
• Solar
• Biomass
• Mini hydro
• Landfill gas
• Geothermal
SMART FACILITIES MANAGEMENT
Our unique Smart Connect platform delivers high-speed responses, real-time management reporting and customer focused services. With a full suite of services that can be tailored to meet our clients’ specific needs.
Operations and Maintenance Management
• Hard services:
– Civil and architectural
– Air-conditioning and mechanical
ventilation
– Mechanical, electrical and
plumbing
– High and low voltage system
– Fire detection and fighting
systems
• Soft services:
– Cleaning
– Landscaping
– Security management
– Pest control
• Performance-based contracting
• Real-time dashboard reporting
• FM on-demand
• Subject matter expert support
• Mobile workforce
• 24/7 help desk
Business and Hospitality Services
• Concierge
• Mail room
• Porterage
• Business centre services
• Catering
• Interior renovation and fit-out
• Visitor management
• Space management and workplace optimisation
• Despatch services
• Outsourcing management
Technology Deployment
• Predictive and condition based maintenance
• Smart system specialists – CMMS, CAFM
• IoT sensorisation
• Building Automation System (BAS) optimisation
• Cloud-based enterprise system implementation
• Smart facilities management platform-as-a-service
• Real-time performance dashboards
• Customer portals and purpose built apps
• Mobile workforce and vendor tracking
DIGITISATION MANAGEMENT
Our services is at the heart of the communities we work and live in. We humanise the workplace experience by continually innovating and finding new ways to enrich quality of life so that community and businesses can thrive.
Smart Building
• Workplace strategy and service design
• Visitor and customer management
• IoT technology integration
Smart Manufacturing
• Infrastructure maintenance
• Utility management
• Landscaping
• Security services
• Process automation
PROJECTS
Building Energy Retrofit
• Grade A Government Complexes
Energy Performance Contracting
• National Automotive Plant
• Automotive Parts
• Semiconductor Plant
• Hospital Putrajaya
• Hospital Kepala Batas, Pulau Pinang
• Hospital Teluk Intan, Perak
• Hospital Raja Permaisuri Bainun, Ipoh, Perak
Certified Green Building
• Grade A Government Complexes
• KLIA2 Hotel
• High-rise, Residentials
Design and Build
• Tun Hussein Onn Memorial
Project Advisory Phase II
• Tun Razak Exchange - TRX
Project Advisory
• Desaru Coast, Johor
• Cyberjaya, Malaysia’s Silicon Valley
Smart Facilities Management
• Commercial Bank
• Financial Institution
• Mercu UEM
• Government Complexes, Johor
• Flagship Zone, Cyberjaya
Operation and Maintenance
• Industrial Park, Iskandar Puteri, Johor
Scope:
• Energy retrofit to achieve GBI Platinum certification
• Smart facilities management – total provision of hard and soft services on comprehensive basis
• Asset lifecycle management programme
Building Energy Retrofit
Grade A Government Complexes
Energy Performance Contracting
National Automotive Plant
Scope:
EPC at COE and Tanjung Malim Plant covering:
• Replacement of conventional chillers with energy-efficient chillers
• Installation of compressed air system
• LED lighting retrofit
30%Energy savings at Shah Alam Plant
10%Energy savings at
Tanjung Malim Plant
4,800 kgReduction of greenhouse
gas emissions per year
Performance:
39.4%Reduction in electricity
consumption
39.6%Reduction in water
consumption
12 tonnesRecyclable waste
diverted from landfill annually
430 kgOrganic waste
diverted from landfill daily
Performance:
Scope:
• Air-conditioning and Indoor Environmental Quality system retrofit
• Conventional chillers plant upgrade to energy-efficient chillers including installation and maintenance
Energy Performance Contracting
Semiconductor Plant
Energy Performance Contracting
Automotive Parts
Scope:
• Retrofit compress air system
• Retrofit LED Lighting system
• Energy Savings of 28% on chiller energy consumption
• Approximate Total Energy Savings value of RM 4.8 million for the entire EPC period.
0.46 kW/RtChiller efficiency achieved (over 30% improvement)
99.99%Equipment availability and uptime
Performance:
38% - 52%Electricity Energy Savings
20%-30%Reduce in electricity bill
approximately at RM72,000 monthly
3.9 to 8.4 m3/hr/kWChiller plant post retrofit
efficiency
Performance:
Energy Performance Contracting
Hospital Putrajaya
Energy Performance Contracting
Hospital Kepala Batas, Pulau Pinang
Scope:
• Conventional chillers plant upgrade to energy-efficient chillers
• LED lighting retrofit
• Approximate Total Energy Savings value of RM 9 million for the entire EPC period.
Scope:
• Conventional chillers plant upgrade to energy-efficient chillers including maintenance
• LED lighting retrofit
44%Electricity Energy Savings
20%Increase in chiller coefficient
of performance (COP)
0.74 kW/RtChiller efficiency achieved
Performance:
38%Electricity Energy Savings
20% - 30%Increase in chiller coefficient of
performance (COP)
0.68 kW/RtChiller plant post retrofit
efficiency
Performance:
Scope:
• Chiller plant retrofit
• LED lighting retrofit
Energy Performance Contracting
Hospital Teluk Intan, Perak
Energy Performance Contracting
Hospital Raja Permaisuri Bainun, Ipoh, Perak
Scope:
• Chiller plant retrofit
• LED lighting retrofit
• Guaranteed Energy Savings of 3,080,572.50 kWh/year
• Guaranteed Energy Savings of 3,080,572.50 kWh/year
30.8%Electricity Energy Savings
Target: 1,965,665 kWhActual: 2,044,203 kWh
Chiller Energy Savings Performance
0.67 kW/RtChiller plant post retrofit
efficiency
Performance:
33%Electricity Energy Savings
Target: 1,870,629 kWhActual: 2,422,711 kWh
Chiller Energy Savings Performance
0.84 kW/RtChiller plant post retrofit
efficiency
Performance:
Certified Green Building
KLIA2 Hotel
Scope:
• BMS Retrofit
• Reduced 100% dependency of potable water consumption for landscape irrigation by using the rainwater harvesting system and selection of adaptive vegetations
Scope:
• Facilities Management Services
Certified Green Building
Grade A Government Complexes
50%Reduced Potable
Water Consumption
38.3%Daylight Factor
25.00 W/m2
Overall Thermal Transfer Value
(OTTV)
Certified Green Building
Performance:
51%Reduced Potable
Water Consumption
35%Daylight Factor
39.34 W/m2
Overall Thermal Transfer Value
(OTTV)
PLATINUMGBI Score:
Platinum rating
Performance:
Scope:
• Community Management Services
Certified Green Building
High-rise Residentials
Performance:
50%Reduced Potable
Water Consumption
64.9%Daylight Factor
42.90 W/m2
Overall Thermal Transfer Value
(OTTV)
SILVERGBI Score:
Silver rating
Design and Build
Tun Hussein Onn Memorial
Scope:
Design, build and commissioning of the new Tun Hussein Onn Memorial on a lump sum turnkey basis. Green building features include:
• Extensive use of day-lighting on every floor
• Green roof – one of the biggest certified by GBI
• Rainwater harvesting
• Solar PV installation
Performance:
GBICertified
10kWpSolar PV panel installation
Project Advisory
Desaru Coast, Johor
Scope:
• Asset Takeover Management
• District Management Office Manpower Supply
• Procurement Process Implementation
Scope:
• Review and assess Desaru Coast’s township management framework
• Recommend & revise new as above township management framework
• Charging mechanism
Project Advisory Phase II
Tun Razak Exchange - TRX
Project Advisory
Cyberjaya, Malaysia’s Silicon Valley
Scope:
• Project Management & Engineering Services
• Estate Management Services
• Smart Asset, Facility Management and Security Management Services
Smart Facilities Management
Commercial Bank
Scope:
Smart facilities management, total provision of hard and soft services on comprehensive basis for 9 commercial buildings within Klang Valley.
Performance:
> 5 MillionSq ft of GFA under
management
20%Decrease in manpower requirements with
the use of mobile teams
Scope:
Smart facilities management, total provision of hard and soft services on comprehensive basis.
Smart Facilities Management
Financial Institution
Performance:
24/7Resources availability to respond to
disaster and recovery events
99%Requirements for facility uptime and
readiness to ensure business continuity
Scope:
Smart facilities management, total provision of hard and soft services on comprehensive basis.
Smart Facilities Management
Government Complexes, Johor
Performance:
> 1 Million sq ftof office space and external infrastructure under management
Scope:
Smart facilities management – total provision of hard and soft services on comprehensive basis, and asset refurbishment and asset enhancement works including:
• Lift modernisation
• Building management system upgrading
• Rectification works
• Asset replacement works
Smart Facilities Management
Mercu UEM
Performance:
> 500,000Sq ft of GFA under
management
20%Decrease in manpower requirements through
performance-based contracting
Conducted refurbishment and enhancement works on live
building with minimal impact to occupant comfort, health
and business continuity
Smart Facilities Management
Flagship Zone, Cyberjaya
Scope:
• Manage 10 buildings such as City Square, Enterprise Building and Street Mall
• Mechanical & Electrical Services
• Cleaning, Pest Control & Landscape Services
Operation and Maintenance
Industrial Park, Iskandar Puteri, Johor
Scope:
• Facility Maintenance
• Steam Generation Plant
• Chilled Water Plant
• Waste Water Treatment Plant
AWARDS
The Frost & Sullivan Malaysia Excellence Awards Facilities Management Company of the Year
Awarded by: Frost & Sullivan Malaysia
2015, 2016, 2017, 2018 & 2019
MARIM Risk Management AwardRisk Management Team of the Year Award
(2nd runner-up)
Awarded by: Malaysian Association of Risk and Insurance
Management (MARIM)2017 & 2018
National Energy AwardsWinner Category 1
Energy Efficiency (Retrofitted Building)
Awarded by: Ministry of Energy, Science, Technology,
Environment & Climate Change of Malaysia2018
National Energy AwardsWinner Special Category
Ministry & Government Complex
Awarded by: Ministry of Energy, Science, Technology,
Environment & Climate Change of Malaysia2018
IEM AwardContribution to the Engineering Industry in Malaysia
Facilities Management of the Year
Awarded by: The Institutions of Engineers, Malaysia (IEM) Council
2018
Overall Best Facility ManagementService Provider (FMSP) of the Year
Awarded by: wasl Asset Management Group
2016
The BrandLaureate Best Brands Awards Brand Influencer of the Year Award 2017-2018
Smart Asset Solutions
Awarded by: The BrandLaurete
2018
ASEAN Energy AwardsFirst Runner-up Energy Efficiency & Conservation,
Energy Efficiency Building, Sub-category: Retrofitted Building Award
Awarded by: ASEAN Centre for Energy
2018
Quality Assurance & Peace of Mind
As a fully Smart solutions provider, we
offer the best technology-based asset
lifespan and lifestyle solutions for our
client’s development. As an engineering
based technically driven company,
we provide sustainable solutions to
reduce the overhead cost of our clients’
businesses with the aim to enhance their
asset value.
WHY EDGENTA PROPERTY & FACILITY SOLUTIONS?
Learn more about our Property & Facility
Solutions at uemedgenta.com/pfs
UEM Edgenta Berhad (5067-M)
Edgenta Property & Facility Solutions Level 2, Menara UEM,Tower 1, Avenue 7,The Horizon, Bangsar South City,No. 8, Jalan Kerinchi,59200 Kuala Lumpur.
Tel : +603 2725 6688Fax : +603 2711 8167Email : [email protected]
www.uemedgenta.com
Middle East OperationsBuilding 25, Office 103, 107 & 108,P.O Box 111154, Dubai Healthcare City,Dubai, United Arab Emirates.
Tel : +971 4 363 5494Fax : +971 4 363 5495