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ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ
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Page 1: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

ENHANCING OFFICE

ENFORCEMENT:TOP 10 TIPS AND TOOLS

Presented by Trent KnolesIllinois Department of Revenue

September 24, 2010 Mesa, AZ

Page 2: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Two areas of IFTA enforcement

Roadside Enforcement

Page 3: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Two areas of IFTA enforcement

Office Enforcement

Page 4: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Basic Assumption:The most-effective roadside enforcement begins with effective office enforcement.

Page 5: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

What is “office enforcement”? Reduce the number

of potential risks from the onset

Eliminate the proven risks

Page 6: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Three Areas of Concentration Educating your

population Scrutinizing your

application process Keeping your population

in compliance

Page 7: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Top 10 Tips to Improve Your

IFTA Office Enforcement

Page 8: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Tip 1

Educate your carriers. Do they know if they meet the requirements of IFTA?

- Have a good web site- Have a good Carrier Compliance Manual- Send brochures to truck driving schools- Place posters in scale houses- Have a booth at fairs- Have a booth at trucking conventions

Page 9: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Tip 2

- Your state’s business tax number

Go beyond the Agreement’s requirements for your IFTA application – require as many identifying numbers as possible.

- FEIN (or SSN) of the company

- SSN of all owners/officers

- USDOT Number(Verify with SAFER)

- IRP Firm Number

Page 10: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.
Page 11: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.
Page 12: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Cross-reference those numbers for possible “hits”.– If those numbers match between the

owners/officers of a revoked company with a new in-coming company, DO NOT issue a license without clearing up the old account first AND posting a bond.

Tip 3

– Verify numbers with the IFTA Clearinghouse • check for previous revocations in other

jurisdictions • check for current registration in other

jurisdictions

Page 13: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Follow up with your P160 Certification

Applicant agrees to comply with tax reporting, payment, recordkeeping, and license display requirements as specified in the International Fuel Tax Agreement. The applicant further agrees that base jurisdiction may withhold any refunds due if applicant is delinquent on payment of fuel taxes due any member jurisdiction. Failure to comply with these provisions shall be grounds for revocation of license in all member jurisdictions; and a statement to the effect that the applicant certifies with his or her signature or electronic submission as deemed acceptable by the base jurisdiction that, to the best of his or her knowledge, the information is true, accurate, and complete and any falsification subjects him or her to appropriate civil and/or criminal sanction of the base jurisdiction. (e.g., perjury)

Tip 4

Page 14: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Analyze your carriers’ operations.

• How many trucks does he have vs. how many decals did he purchase?

• Is he reporting the fuel on his returns that he indicated he used when he applied for his license?

• Was he reporting 800,000 miles and now only reporting 50,000 miles?(or vice versa without ordering additional decals)

• Are his reported jurisdictions contiguous?

Tip 5

Page 15: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Use your decal serial numbers. *

Tip 6

• Decal serial numbers designate specific decals to specific licensees.

• It curtails companies from ordering additional decals only to sell them on the black market.

* Decal numbers became mandatory in 2007.

Page 16: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Mail credentials to physical addresses only.

Tip 8

• A physical address evokes “permanency” in a company; it gives your Enforcement Officers/Auditors somewhere to go with actual people to interview if needed.

• PO Boxes (or suites) can be a “shell” address for someone simply filing false returns for the sake of getting refunds.

Page 17: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Do not allow Permit Agents to issue credentials.

Tip 7

• Permit Agents do not have the tools to deny applications based on previous revocations or current tax liabilities.

• Permit Agents may be tempted to sell decals at an inflated rate or on the black market.

Page 18: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Tip 9

• Revoke when necessary

Do not perpetuate bad compliance!

• Bond when necessary

• Consider certified funds for check bouncers

• Make referrals to Audits or Investigations

Page 19: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Tip 10

Use certified mail to send revocation notices.

• This takes away the argument “I never received any notices – no one ever told me I was revoked”.

Page 20: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Communicate!

Tip 10

• Maintain strong working relationships with your internal department(s):

- Bonding

- Legal

- Hearings

- Audit

- Enforcement

10

Page 21: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Communicate!

Tip 10 con’t

• Maintain strong working relationships with

- your jurisdiction’s other trucking agencies

- your jurisdiction’s trucking associations

- the IFTA community

10

Page 22: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Communicate!

Tip 10 con’t

• Provide your Enforcement Officers with up-to-date-information at road-side

• Keep the Clearinghouse up-to-date

10

Page 23: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Tool Time

Page 24: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Use the tools available to you

IFTA Clearinghouse – Demographics

Page 25: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Use the tools available to you

NLETS CVISN/CVIEW Enforcement reports from other

jurisdictions Ride-Along

Enforcement reports from other jurisdictions

Page 26: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

Google Review the carrier’s web site Street View Reverse phone number look-up

Media Instincts Keep attending these types of conferences!

Apply for federal grants Pass legislation for funding your

administration and enforcement of your IFTA program

Use the tools available to you con’t

Page 27: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.
Page 28: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

IFTA Decal Placement Guide

Available for downloading from the IFTA, Inc web site.

Customizable for your jurisdiction.

Page 29: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.
Page 30: ENHANCING OFFICE ENFORCEMENT: TOP 10 TIPS AND TOOLS Presented by Trent Knoles Illinois Department of Revenue September 24, 2010 Mesa, AZ.

P100 LICENSE APPLICATION CONTENT

The application for an IFTA fuel tax license shall be in a uniform format and shall contain, but not be limited to, the following information:P105 The account identification number specified in IFTA Procedures Manual Section P200;P110 Name of owner, partners or corporation;P115 Legal business name (if different from the name given above);P120 Physical location of the business;P125 Mailing address of the business;*P130 Signature or electronic submission compliant with R940.400 and P160 and date;P135 Number of IFTA decals required by licensee;P140 Application fee (if applicable);P145 Decal fee (if applicable);P155 Statement of existence of bulk storage in all member jurisdictions;P160 Certification


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