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Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

Date post: 28-Jan-2018
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HOW MUCH TIME DOES IT TAKE TO SETUP A CALL CENTRE
Transcript
Page 1: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

HOW MUCH TIME DOES IT TAKE TO SETUP A

CALL CENTRE

Page 2: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

TEN MINUTES

Page 3: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

Enjay Synapse Mobile

Turn your Mobile into Call Centre

Page 4: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

Enjay Synapse Mobile

4

Turn your Mobile into Call Centre

Compatible with

Enjay CRM

Page 5: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

ALL FUNCTIONALITIES

5

ANDROID PHONE AS CALL-CENTRE

CallsInbound Call Popup and outbound Click to call. Calls thru Mobile Device.

Page 6: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

ALL FUNCTIONALITIES

6

ANDROID PHONE AS CALL-CENTRE

CallsInbound Call Popup and outbound Click to call. Calls thru Mobile Device.

SMSSend/Receive SMS from CRM directly thru your Android Mobile device

Page 7: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

ALL FUNCTIONALITIES

7

ANDROID PHONE AS CALL-CENTRE

CallsInbound Call Popup and outbound Click to call. Calls thru Mobile Device.

SMSSend/Receive SMS from CRM directly thru your Android Mobile device

CRM All Calls/SMS logged into CRM properly related also.Call Recording.

Page 8: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

CostExtremely low cost, since no equipment

required.

Low-cost calling because of Mobile

IntegrationComes with built in

Integration with Industry std. CRM.

Sugar CRM, SuiteCRM and Enjay CRM

FlexibilityGSM Mobile provides option to Work from

Anywhere.

No PRI feasibility or approval woes.

Benefits

Page 9: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

IntegrationComes with built in

Integration with Industry std. CRM.

Sugar CRM, SuiteCRM and Enjay CRM

Pre-Configured

with

Enjay CRM

Page 10: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

Three Components.

AndroidDownload and Install Enjay Synapse Mobile

from Google Play Store.

Use any Android Device

Cloud CRM, Mobile App and Integration

Page 11: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

Three Components.

AndroidDownload and Install Enjay Synapse Mobile

from Google Play Store.

CRMDownload and install

Enjay Synapse Module for your CRM Instance.

Use any Industry std

CRM.

Use any Android Device

Cloud CRM, Mobile App and Integration

Page 12: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

Three Components.

AndroidDownload and Install Enjay Synapse Mobile

from Google Play Store.

CRMDownload and install

Enjay Synapse Module for your CRM Instance.

IntegrationCalls/SMS Incoming/

outgoing or missed are all logged into CRM

Automatically.

Use any Industry std

CRM.

Use any Android Device

Built in connector for

CRM

Cloud CRM, Mobile App and Integration

Page 13: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

Native AppVery efficient Native android app, ensure smooth performance.

BackgroundWorks in background, so if required you may use Mobile for other purpose.

Low cost MobileCan work in a very low cost mobile also. Requires Android 4.4 or above.

CustomisableWe provide service @ extra cost for Customisation of Enjay Synapse Mobile.

Technical Highlights of Enjay Synapse Mobile

Page 14: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

No CapexCostly Servers and other Telephony equipment not required, which lowers Capital Expenditure.

Benefits of Mobile Call Centre

Page 15: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

No CapexCostly Servers and other Telephony equipment not required, which lowers Capital Expenditure.

Lower OpexMobile Calls are always cheaper than PRI Calls. Also lesser monthly commitments. (which is high in PRI)

Benefits of Mobile Call Centre

Page 16: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

No CapexCostly Servers and other Telephony equipment not required, which lowers Capital Expenditure.

Lower OpexMobile Calls are always cheaper than PRI Calls. Also lesser monthly commitments. (which is high in PRI)

Easy to setupDownload the App and CRM Module Install and configure it as per instructions and your Call Centre is ready.

Benefits of Mobile Call Centre

Page 17: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

No CapexCostly Servers and other Telephony equipment not required, which lowers Capital Expenditure.

Lower OpexMobile Calls are always cheaper than PRI Calls. Also lesser monthly commitments. (which is high in PRI)

Easy to setupDownload the App and CRM Module Install and configure it as per instructions and your Call Centre is ready.

Work from HomeA Working Wifi connectivity, your Mobile and Your laptop is all that you require for Call Centre to work.

Benefits of Mobile Call Centre

Page 18: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

YOUR GROWTH PARTNERWWW.ENJAYWORLD.COM

About Enjay IT Solutions Ltd.

Closely held Public Limited Company (Inc in India)

Enjay is a closely held Public Ltd. Company incorporated in India with HO in Bhilad, Gujarat and two branches in Mumbai and Gandhinagar (Gujarat)

Our Team We are 50 people team based our of able 3 locations. Mainly engineers, Functional Experts, Consultants and advisors.

350 + Customers.

We have more than 350 customers across India and across Industry verticals.

Page 19: Enjay synapse mobile - Mobile Call Centre for Sugar/Suite/Enjay CRM

ENJAY IT SOLUTIONS LTDYour Partner in Growth

www.enjayworld.com


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