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Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from...

Date post: 23-Dec-2015
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Page 1: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.
Page 2: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

Ensure Customer Communication Business Continuity

• Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future

• Establish bridge between email and sms medium

• Do it YOURSELF system and get started in minutes!

• Useful for richer client communication

• It’s simple, it’s effective and its “FREE”!!

04/19/23 2netCORE Solutions Pvt. Ltd.- Confidential

Page 3: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

Responage – How it works1. Register yourself

- Visit www.responage.com- Enter the registration details (Name, Company name, Mobile no etc). Note - Your Mobile

number will be used as Login.2. Create a SMS Keyword for your company. 3. Set Reply Messages (for SMS and Emails)4. Using your Website, Print, physical world Point of Interaction, or informational service SMS

to inform your consumers to :sms <Keyword> <e-mail ID> to 9902099020 and verify email verification link sent to email-ID.

5. Start getting verified email-ids from customers (Use downloadable reports from responage.com)

6. You are now ready to Continued Customer Communication via email with customers that can last well beyond the ban!

04/19/23 3netCORE Solutions Pvt. Ltd.- Confidential

Page 4: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

Features and Benefits

• FREE service

• Easy to set-up – get started in minutes!

• Your customer communication gets more effective due to verified email addresses.

• Ensures CUSTOMER COMMUNICATION CONTINUITY well beyond the ban

04/19/23 4netCORE Solutions Pvt. Ltd.- Confidential

Page 5: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

How to Register

• Go to http://www.responage.com

• Fill in the following details– Company Name– Address– Mobile Number(User name)– Password– Email ID

• And then click “Register”04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 5

Page 6: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

Select longcode & keyword

• Select the longcode from the drop down– Default longcode is 99020-99020

• Choose the keyword of your choice*

– *If available

04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 6

Page 7: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

Select the Customer Response

04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 7

• Email settings– Sender /name– Reply to Email address– Subject Line

• SMS settings– Choose Sender ID

Page 8: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 8

Thank you Message• Comes after the successful completion of the registration process • Enterprises can click on the link provided to check the reports

Page 9: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

How to see Reports

04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 9

• You can go to Responage dashboard• Click on “Verifier”

Page 10: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

Verifier Report

04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 10

• Enterprises can see the Total Responses• Number of verified Email IDs• Maping between mobile number and email ID

Page 11: Ensure Customer Communication Business Continuity Tackle the SMS Ban - Free your business from unforseen Govt bans for now and the future Establish bridge.

So don’t waste a minute.. Get going NOW…!!

• The platform is ready and FREE to use• Start communicating to the customers NOW to register

04/19/23 netCORE Solutions Pvt. Ltd.- Confidential 11


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