1. Geoff Connell Divisional Director ICT Socitm London Branch 7 thMay Meeting House of Lords Exemplifying Enterprise 2.0

2. Where we were (Enterprise 1.0)

Newham back office 2008!

3. Newham HQ 2009 (Enterprise 2.0)

Newham Dockside Home for 2600 staff

A new place to work & a new way to work

4. What is Enterprise 2.0 in LBN

The new technology package to enable Newham Dockside to function effectively

• A new place to work & a new way to work

Enabling 70% ratio of desks to staff

• Via remote & mobile working

• Using hot/shared desks, using application virtualisation (all apps sequenced/packaged), streaming applications on demand.

Enabling a Paper Light office

• For better space utilisation and improved remote and mobile working

• Using EDRM, MOSS, eMail Archiving and e-distribution of post.

5. What is Enterprise 2.0 in LBN

Improving communication and collaboration

• Unified comms.Cisco IPCC, IPT and MS OCS.

• Federated OCS across LRG, MS, 2e2, PCT.

• MOSS internally & with partner organisations.

eLearning

• Macromedia breeze delivered bite sized chunks.

Video

• Newham Today Video news broadcasts.

• Net meetings.

• TelePresence linking front and back office environments.

6. What is Enterprise 2.0

Unified Comm.'s

• VoIP Cisco 7945 handsets

• Microsoft OCS

• Unified staff database, Integrated HR system, Active Directory

• Allows presence, instant messaging, click to call, automated billing

Smart Cards

• Door entry

• Cashless vending

• Reduced sign on

• Follow me printing (1:40 ratio)

• 2 factor authentication for remote access

7. What is Enterprise 2.0

EDRM

• ICLipse EDRM for case management systems

• Sharepoint my

• Unified staff database, Integrated HR system, Active Directory

• Allows presence, instant messaging, click to call, automated billing

Smart Cards

• Door entry

• Cashless vending

• Reduced sign on

• Follow me printing (1:40 ratio)

• 2 factor authentication for remote access

8. Day in the life 9. Day in the life

Screen Grab OCS

10. A Day in the life

Wake up, check smart-phone to review schedule for the day ahead.

1 stmeeting is late AM.So log in from home RAP at 7am.

Use Instant Messenger (MS OCS) to check details of a report with the author as I can see via presence in SharePoint that he is available (Hes working from home too).

Print document to read on train.Sometimes paper is still best!

Travel in, read document for meeting, chill, kill off some email backlog.

Arrive at HQ, smart card entry, cashless vending for coffee and bacon butty ...

11. A Day in the life

Go to any free desk.Phone fires up PC, log onto PC & phone is auto-logged on.My environment is quickly and seamlessly delivered to the PC.

I take a confidential call in open plan office, then transfer it to a wireless IP phone (over the ubiquitous WiFi network) and go to meeting room.

Grab a pool laptop for a meeting & sign in over wireless, forgot working doc, so follow me print to pick up from nearest printer.Decide to use network connected plasma screen instead & allow document to be auto-deleted from queue at end of day.

Share video of latest corporate message with team.

Head off early with 3G connected laptop on train to see daughter play football.Eat, relax, put kids to bed.Check mail one last time and off to bed, happy that I am up-to-date .

12. So is this it?

No, the current set-up is a great step forward for Newham, but just the start of a 3 year plan of infrastructure improvements.

13. Day in the life 14. Green Newham Dockside Specifically designed to lower our carbon footprint

Lighting:Energy efficient lighting, programmed to switch off after 15 minutes if no movement is detected in an area.

Recycling Waste:No bins under desks and recycling bins positioned centrally for each team. You can put all recyclable material into these bins with no need to sort material.

No water dispensers:Cool filtered water taps are provided in all kitchen areas for filling water bottles and cups.

Hot desking:reduces the number of desks and space the council needs. Not only does this save the council money but it also reduces the amount of energy used to heat, light and power equipment for desks that aren't needed.

Green Travel:Increased cycling provision means that more members of staff can cycle to work comfortably. Cycle racks, lockers, showers and drying rooms makes ditching the car easy. Reduced car parking and Park and Ride schemes also work to encourage staff to take public transport or cycle in. (Plus Cycle to Work Scheme).

Plus, more staff in one location means less travelling to and from meetings.

15. Thanks for listening

Questions?

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