Enterprise Application
Development Strategies
Summary Results | August 2020
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EXECUTIVE OVERVIEW
o What are their top goals for digital transformation?
o How many applications are they building? Are they staying on top of demand, or is there a backlog?
o Which application projects are most important right now, and do they have budget to complete them?
o Are they concerned about any disruptions caused by the impact of current events on their business environment?
Though the payoffs are great, guiding an organization's digital transformation is a complex, multifaceted task. There are legacy systems to replace, web and mobile projects to plan, applications to build, processes and operations to initiate... How are companies prioritizing and strategizing to achieve their digital goals?
This survey asks respondents to report:
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Summary Results | August 2020
How would you describe the status of your organization's digital transformation?
Of all respondents, only 10% characterize their company's digital transformation as "stalled." The rest are involved, to
varying degrees, in the process of digital transformation.
Stalled: We are not currently making changes.
Isolated: Pockets of experimentation are happening in a few business areas.
Widespread: Multiple experiments are coordinated by change agents with executive support.
Strategic: We plan digital transformation ownership, effort, and investment in multiple business areas.
Continuous: Our dedicated digital transformation team is funded to drive consistent, continuous digital innovation across the
enterprise.
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Summary Results | August 2020
What are your top goals for digital transformation as a result of the current environment?
Given the current dramatically changing environment, the majority of those surveyed cite two top goals: To reduce costs
and improve efficiency (67%), and improve agility/accelerate innovation (62%).
Reduce costs and improve efficiency
Improve agility/accelerate innovation
Improve cybersecurity resilience
Achieve growth in new markets
Meet evolving expectations of employees
Address evolving customer behaviors and preferences
Outperform Competitors.
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Summary Results | August 2020
34% of respondents plan to build 11 or more applications this year, most of which will be building or replacing
existing applications, rather than adding net new applications.
How many applications does your organization plan to build this year?
Up to 10 11 to 25 More than 25
Of these applications, what percent are new,
rather than updating or replacing existing
applications?
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Summary Results | August 2020
Copyright ©2020 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research. Copyright ©2020 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research. Summary Results | April 2020
62% of respondents have a backlog, most (45%) with fewer
than ten projects, but 10% are facing a significant backlog of
more than 20 projects!
Do you have a backlog of web or mobile projects because you can't meet demand?
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Summary Results | August 2020
As a result of the current environment, what is your timeline to complete these projects?
Although no respondents could say they would finish projects within 3 months, 52% of respondents intend to finalize their projects
within the year. Completion uncertainty is reported by 25%.
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Summary Results | August 2020
What application development projects are most important for your organization this year?
The two most cited development projects involve internal processes and operations support (reported by 62%) and
analytics/BI/big data projects (52%). Replacing legacy systems and building external apps are listed by 43%,
AI/machine learning is important for 38%, and IoT is on the roadmap for 14% of respondents.
Internal processes/operations support
Core legacy systems replacement
Analytics/business intelligence/big data
Customer and/or business partner apps
AI and/or machine learning apps
IoT apps
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Summary Results | August 2020
Copyright ©2020 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research. Copyright ©2020 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research. Summary Results | April 2020
Budget for this year's projects is secured, say 62% of
respondents. A few (5%) say they do not have a project
budget, and a third are unsure.
Do you have budget allocated for your application development projects this fiscal year?
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Summary Results | August 2020
Beyond, or due to the current environment, are you concerned about any of these additional business disruptions in the coming year?
A market downturn or recession, and/or changes in customer preference or behavior are of the gravest concerns in
2020, say 52% of respondents. Least of respondents' worries are regulation changes or government budget cuts, cited
by just 14%.
Cyber attack
Customer preference or behavior
changes
Market downturn/recession
Market competition
Regulatory changes
Government budget cuts
Other
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Summary Results | August 2020
In the last year, which of the following types of technology did your organization invest in?
Over the past year, investment in cloud technology outdistanced spend in any other technology. More than half of
respondents say they invested in cloud technology (57%), compared to a third who invested in digital process
automation/RPA.
Cloud
Digital process automation/RPA
Containers and microservices
New programming languages or frameworks
Low-code application development platform
None of these
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Summary Results | August 2020
JOBLEVEL
73% of survey respondents hold director or executive level positions in their organization.
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Summary Results | August 2020
OutSystems offers a low-code platform for building enterprise solutions that drive real business value.
Learn more at outsystems.com
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Summary Results | August 2020